Operation Manual

SNOM 820 MANUAL V.8 TROUBLESHOOTING

TROUBLESHOOTING

REBOOT

Required when asked for on display, for example when a setting is changed

that requires a reboot to take effect.

1. Press the Menu key.

2. Press 5 Maintenance.

3. Press 4 Reboot.

4. Press 9.

5. Wait for idle screen to reappear.

HARD REBOOT

1. Pull the power plug of the phone.

2. Reconnect the phone’s power after a few seconds.

3. Wait for idle screen to reappear.

RESET TO FACTORY VALUES

Please note that all settings will be lost.

1. Press the Menu key.

2. Press 5 Maintenance.

3. Press 5 Reset Values.

4. Press

5. Enter the administrator password.

6. See “Initialization” on page 7 to continue.

CONTACT SNOM SUPPORT

1. Open snom’s web page at www.snom.com. Click on the Support tab to

open the Support window. Click on the link to the contact form. Com-

plete the contact form and add the required attachments in text format