Admin and Installation Guide v1.
Admin and Installation Guide M700, M300 TABLE OF CONTENTS Copyright, Trademarks, Legal Disclaimers .....................................................................4 Important Information .......................................................................................................5 Suitable and Unsuitable Locations ....................................................................................... 5 Intended Use .............................................................................
Admin and Installation Guide M700, M300 Registering Handsets on M700 - Method 2 .................................................................................... 29 Selecting Emergency Alarm Setting on M700 ............................................................................... 30 Deregistering/Deleting Handsets and/or SIP Registrations on M700 ...................................... 31 Extensions - M300 .............................................................................................
Copyright, Trademarks, Legal Disclaimers Admin and Installation Guide M700, M300 Copyright, Trademarks, Legal Disclaimers © 2015 snom technology Aktiengesellschaft. All Rights Reserved. snom, the names of snom products, and snom logos are trademarks owned by snom technology AG. All other product names and names of enterprises are the property of their respective owners. Product specifications are subject to change without notice.
Important Information Admin and Installation Guide M700, M300 Important Information Suitable and Unsuitable Locations Please read the precautions and instructions on how to install the product thoroughly. • The product is for indoor installation only. Not for outdoor installation! • T he operational temperature for the product is between -10°C and + 50°C (14°F and 122°F). • T he maximum humidity for the product is 70% noncondensing.
Important Information Admin and Installation Guide M700, M300 • The operational temperature for the product is between -10°C and + 50°C (14°F and 122°F). • D o not install product in rooms with high humidity (for example, in bathrooms, laundry rooms, damp basements). Do not immerse product in water and do not spill or pour liquids of any kind onto or into any parts of it.
Important Information Admin and Installation Guide M700, M300 Implanted medical devices Manufacturers of medical devices recommend that a minimum distance should be maintained between a wireless device and an implanted medical device, such as pacemakers or cardioverter defibrillators, to avoid potential interference with the medical device.
Important Information Admin and Installation Guide M700, M300 Cleaning Use an anti-static cloth. Please avoid water and liquid or solid cleaning products as they might damage the surface or internal electronics of the base, charger, and handset. Disposal This product is subject to European Directive 2002/96/EC and may not be disposed of with general household garbage.
Important Information Admin and Installation Guide M700, M300 ◦◦ ◦◦ v1.02 US: T en Pao SMPS adapter, model no. S003GU050060, input 100-240 VAC, output 5V DC 600 mA, coaxial power connector AU: Ten Pao SMPS adapter, model no.
Important Information Admin and Installation Guide M700, M300 Additional Important Information USA FCC ID: • M700: T7HX8660 • M300: T7HX9430 Intended Use This device is designed for use with snom M-series phones. Any other use, modification or reconstruction of the product is considered unintended use. Important Safety Information Follow all instructions and warnings in the user manual, and on the equipment to prevent accidents.
Important Information Admin and Installation Guide M700, M300 ◦◦ Equipment has been exposed to rain or water. ◦◦ Equipment does not work normally even when the operating instructions are followed. Adjust only those controls referred to in the operating instructions. Improper adjustment of other controls may result in damage and may require extensive work by an authorized service center. ◦◦ Equipment has been dropped and damaged. ◦◦ Equipment has exhibited a distinct change in performance.
Important Information Admin and Installation Guide M700, M300 airways. Because of the inherent physical properties of radio waves, your communications can be received by radio receiving devices other than your own cordless telephone unit. Consequently, any communications using your cordless telephone may not be private. Cleaning Do not clean with liquid or aerosol cleaners, household polish, chemicals, or cleaning agents. To avoid static shock, do not clean with a dry cloth.
Important Information Admin and Installation Guide M700, M300 Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. Health and safety information FCC Exposure to Radio Frequency (RF) Signals This device is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S.
Introduction Admin and Installation Guide M700, M300 Regulatory Information Canada IC Number: • M700: 4979B-X8660 • M300: 4979B-X9430 Interference information This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Setting Up Admin and Installation Guide M700, M300 Introduction In a typical telephony system, the M-series base station is connected to the local area network (LAN) which, in turn, is connected to a PBX or an IP Service Provider. The base station converts IP protocol to DECT protocol and transmits phone calls to and from the DECT handsets. To be able to use the M-series DECT phones, the base station must be connected to your LAN and the handset(s) must be registered at the base station.
Setting Up Admin and Installation Guide M700, M300 Setting Up M700 Power Sourcing The M700 is provided with both power and the network connection via PoE (Power over Ethernet). The PoE cable is connected to the RJ 45 connector on the back of the unit (see Fig. 1, below). There is no separate jack for a power adaptor. Note: If your network does not have a PoE infrastructure, you can use snom's A5 PoE injector, product number 00004065, as a mid-span device to provide power.
Setting Up Admin and Installation Guide M700, M300 Wall or Ceiling Mounting The M700 can be mounted under the ceiling or on the wall. Prior to mounting the device under the ceiling or on the wall, you must remove the footstand of the unit and connect the Ethernet cable to the RJ 45 jack on the back of the unit. 1. P ress the tab (Fig. 2, arrow 1) on the footstand inward while simultaneously pulling the footstand away from the body of the device (arrow 2). 1 2 Fig. 2 Fig. 3 2.
Setting Up Admin and Installation Guide M700, M300 Wall mounting The M700 has two holes on the back (see Fig. 1 on page 16) that can be used to hang the unit on two screws or hooks on a wall. NOTE: Screws/hooks and wall anchors are not included in the delivery. Use screws and wall anchors suitable for your wall. The separately available ceiling plate, PN 00003933, can also be used to bolt the M700 to the wall more securely than by merely hanging it on hooks or screws. ø max: 9 mm (0.354") ø min: 6 mm (0.
Setting Up Admin and Installation Guide M700, M300 Ceiling mounting NOTE: For ceiling mounting, the separately available ceiling plate (PN 00003933) is necessary. Do not attempt to mount the base under the ceiling without the ceiling plate. The base station will fall off! 1. Bolt the ceiling plate to the ceiling with the four screw anchors and screws provided. 2. Pull off the footstand of the M700 (see Fig. 2 on page 17).
Configuring Admin and Installation Guide M700, M300 User Interface of the Unit Status LED Fig. 6 LED Status Indicator At the front of the unit there is a multicolored LED for status signaling (Fig. 6). After the PoE cable - or the PoE injector cable, if PoE is not available - is connected to the unit, the orange LEDs will begin to blink, indicating that the unit is booting. When the solid green LEDs come on, the unit is connected to the network and is operational.
Configuring Admin and Installation Guide M700, M300 M300 Power is provided by the power adaptor included in the delivery. Hardware Setup The M300 can be placed on a desktop, a shelf, or any other flat, even surface or mounted on a wall. Standing Unit 1. Connect the Ethernet cable to the RJ45 jack on the back of the device. 2. Connect the coaxial connector of the power adapter to the 5V DC jack on the back of the device. Ethernet 5 V DC Reset Reset key Reset key - Neustart - Redémarrage Fig.
Configuring Admin and Installation Guide M700, M300 1. M ark the centers of the two holes on the wall. The centers have to be 98 mm (3.86") apart horizontally (Fig. 2, above). Note: When the device is mounted on the wall, the connectors for the Ethernet cable and the power adapter are on what in this position is the bottom of the device (Fig. 4). It is therefore advisable to mount the device above the Ethernet jack and the power outlet in the wall. Fig. 4 2.
Configuring Admin and Installation Guide M700, M300 User Interface of the Unit Status LED Status LED Fig. 1 Fig. 2 LED Status Indicator At the front or top of the unit, depending on whether the unit is standing on a flat surface or mounted on the wall, there is a multicolored LED for status signaling (Fig. 1 and 2). After the device is connected to the network and to the power source, the orange LEDs will begin to blink, indicating that the unit is booting.
Configuring Admin and Installation Guide M700, M300 Configuring To be able to use the M-series DECT phones, the base station must be connected to your network's or your VoIP service provider's PBX, and the handset(s) must be registered at the base station. This admin guide covers the manual configuration of the base station. For information on provisioning settings, see "Provisioning Guide M700 and M300 Base Stations".
Configuring Admin and Installation Guide M700, M300 Opening the Web User Interface 1. O pen a web browser on your PC. Enter the IP address, preceded by "http://" in the address bar (for example: http://192.168.10.115) and press ENTER. 2. E nter your user name and password in the pop-up window. The defaults for both are admin: Default user name: admin Default password: admin Fig. 3 3. C lick on OK. The Home/Status page opens, showing your system information.
Configuring Admin and Installation Guide M700, M300 Initial Settings Servers During the initialization, the default server settings are loaded automatically. For a description of the settings, see "Servers" on page 55. Language, Country, and Time/Date The Country page contains drop-down menus for the selection of your country, a state or region within that country, if applicable, and the language to be used on the web interface of the base station.
Central Directory Admin and Installation Guide M700, M300 Extensions - M700 o be able to use a handset, an extension must have been set up for it on the web interface of the base T station, and the handset must be registered for the extension using one of two methods. On Snom corded desk phones, these extensions (or accounts) are called "identities". Note: ◦◦ n extension/identity can only be assigned to one handset in your single-cell or multicell A installation.
Central Directory Admin and Installation Guide M700, M300 Fig. 2 Registering Handsets on M700 - Method 1 1. A fter setting up the extension as shown in the preceding paragraph, click on the string of capital Fs underneath the IPEI header in the table on the Extensions page. Fig. 3 2. Enter the IPEI of the handset. Fig. 4 Fig. 5 Note: To find the IPEI, open the Settings menu of the handset, select Status, and scroll down to the IPEI at the end of the handset status.
Central Directory Admin and Installation Guide M700, M300 Fig. 6 5. Check the box to the left of the VoIP Idx and click on Start SIP Registration(s). Fig. 7 The handset has been registered to use the extension. Note: To be able to use the handset, you also need to select Register in the Connectivity menu of the handset itself. Fig. 8 6. S et up another extension (see "Setting up Extensions" on page 29, step 2) and repeat steps 1 - 5 for every handset.
Central Directory Admin and Installation Guide M700, M300 2. On the handset, select the Connectivity menu (Fig. 21). Fig. 10 Fig. 11 Fig. 12 Fig. 13 3. Select Register (Fig. 11). 4. M65/M85 y: Select the first field with the word Empty in it (Fig. 12). Note: Fields that do not say "Empty", i.e., that have no text or a different text, already contain a registration; if you select one of those, you will be asked whether you want to overwrite the current registration.
Central Directory Admin and Installation Guide M700, M300 Note: The majority of the features of the emergency alarm are available on the M85 only. Pressing the OK-/Confirm key on the idle M65 for three seconds (factory setting) will dial a call to the alarm number specified on the base station's web interface, if set. The M25 does not have an emergency alarm. Fig. 16 1. O pen the Extensions page and click on the IPEI of the handset. 2.
Firmware Update Admin and Installation Guide M700, M300 Extensions - M300 o be able to use a handset, an extension must have been set up for it on the web interface of the base T station, and the handset must be registered for the extension. Click on Extensions to open the Extensions and Handsets page. By default, Extensions is visible (Fig. 1), as indicated by its larger font. Click on the Handset link in Fig. 1 if you want to switch to the Handsets view (Fig. 2). Visible page Fig.
Firmware Update Admin and Installation Guide M700, M300 Fig. 4 h. Click on Save. 2. On the Extensions page, click on the string of capital Fs underneath the IPEI header (Fig. 5). Fig. 5 3. Enter the IPEI of the handset (Fig. 7). Fig. 6 Fig. 7 Note: To find the IPEI, open the Settings menu of the handset, select Status, and scroll down to the IPEI at the end of the handset status. The IPEI consists of a string of 10 decimals and capital letters.
Firmware Update Admin and Installation Guide M700, M300 Fig. 8 pon successful registration, the State of the Extension page should now be listed as SIP registered U (Fig. 9). Fig. 9 Note: You also have to register the handset from the handset itself (Settings menu > Connectivity > Register). Please consult the handset manual for further information.
Firmware Update Admin and Installation Guide M700, M300 4. Select one of the configured profiles by clicking on its checkbox (Fig. 10). 5. Click on Save. Deleting Handset on M300 1. Open the Handset page. 2. Click on the checkbox to the left of the Idx and on the link Delete Handset(s). Deregistering SIP Registrations on M300 1. Open the Extensions page. 2. Click on the checkbox to the left of the Idx and on the link SIP Delete Extension(s). v1.
Firmware Update Admin and Installation Guide M700, M300 Registering M5 repeaters The maximum number of repeaters per base station is 3 (three). In a single-cell system, the base station (the DECT sync source) will always be RPN00; the repeaters will be numbered RPN01, RPN02, and RPN03. In a multicell system, you can look up the RPNs of base stations and repeaters on the Multicell page of the web user interface. There are two DECT sync modes, Manual and Local Automatical.
Firmware Update Admin and Installation Guide M700, M300 6. Connect the repeater to a power outlet. 7. P ress the reset tab on the back of the repeater for approx. 2 seconds until the LED blinks red briefly and then switches to double green flashes. Reset tab Fig. 4 8. On the Repeater page, check the box to the left of the Idx and then click on Register Repeater(s). Fig.
Firmware Update Admin and Installation Guide M700, M300 Fig. 7 4. Select Manually from the DECT sync mode drop-down menu (Fig. 7). 5. Select the DECT sync source from the drop-down menu. In the example (Fig. 8, below), the DECT sync source of the second repeater is the first repeater from Fig. 6, above, therefore RPN01 is selected. Fig. 8 6. Select the RPN from the drop-down menu of RPN. Fig. 9 7. Click on Save. 8. Connect the repeater to a power outlet. 9.
Firmware Update Admin and Installation Guide M700, M300 Upon successful registration, the Repeater page will show the RPNs of the repeater and its DECT sync source and the state as "Enabled". Fig. 11 v1.
Firmware Update Admin and Installation Guide M700, M300 Emergency alarm Available as of FW v3.24 B0007. Seven emergency alarm profiles can be configured on this page. All configured emergency alarm settings can be selected individually for any handset registered at the base station if that handset has an emergency alarm function. After an emergency alarm profile has been configured in this menu, it can be selected for individual handsets on the handset page.
Firmware Update Admin and Installation Guide M700, M300 Central Directory The central directory is accessible from all handsets registered at the same base station or in the same multicell installation. The central directory can be a phone list downloaded to the base station or an external source like the company LDAP register. It is not possible to add or delete entries or to edit existing entries on the base station's web interface or on the handsets. Fig.
Firmware Update Admin and Installation Guide M700, M300 • N umber: A total of 21 characters. ◦◦ alid characters: Digits 0 to 9 and the symbol +. You can use parentheses () around area V codes and/or blank spaces to partition numbers into segments, but they will not be shown on the handset. ◦◦ Numbers with more than 21 characters will be discarded without warning. Examples for valid entries: Mark,9345 Jack,+493011111111 Kurt Maier (snom),8745 Mary Miller,9856 Miller Mary,9856 Dr.
Firmware Update Admin and Installation Guide M700, M300 The indentations in the following example are only for demonstration purposes to set the individual entries apart.
Firmware Update Admin and Installation Guide M700, M300 Downloading the Phone Directory File 1. A fter preparing and saving the file as described in "Preparing the Phone Directory File", click on Browse (Fig. 1) and select the file on your PC or server (Fig. 2). The name of the file will appear to the right of the Browse button (Fig. 3). Fig. 1 Fig. 2 Fig. 3 2. Click on Load (Fig. 3). 3. Reboot the base station to make sure that the changes take effect.
Firmware Update Admin and Installation Guide M700, M300 LDAP On the Central Directory page, select LDAP from the drop-down menu of Location (see Fig. 1 on page 41) to open the LDAP server menu (Fig. 1, below). After saving your input, you may want to reboot the base station to make sure that the changes take effect. Fig. 1 Fig.
Firmware Update Admin and Installation Guide M700, M300 Firmware Update When first installing the base station, snom recommends updating to the latest firmware version. Please go to www.snom.com to see if a new version is available and to download it. You can either use the snom M series update server or download the files to your own server and update the firmware from there. Note: We recommend to always operate the base station and the connected wireless devices with the same firmware version.
Firmware Update Admin and Installation Guide M700, M300 Using snom's update server Please go to http://wiki.snom.com/FAQ/snom_M/update_using_dect_snom_com for the description on how to use snom's update server and for downloading the latest firmware versions to your device(s). Using your own server Before starting the update, you must download all required files and save them in folders using the exact structure described below.
Firmware Update Admin and Installation Guide M700, M300 Downloading update files to base station and transmitting to wireless devices 1. O pen the web user interface of the base station and click on Firmware Update in the menu on the left side. 2. I n the section Firmware Update Settings, enter the address of your server in the text field of Firmware update server address. 3. E nter the firmware path in the text field of Firmware path or leave blank, depending on your setup. 4.
Firmware Update Admin and Installation Guide M700, M300 Updating the base station 6. I n the Update Base Stations section, click on one of the radio buttons. The default is Update this Base Station Only. 7. E nter the three-digit firmware version for updating the base station in the text field of Required Version, i.e., 323,324, etc. 8. Click on Start Update. Updating registered handsets You have provided the firmware to the handsets registered at the base station in steps 4 and 5, above.
Firmware Update Admin and Installation Guide M700, M300 Web Interface Settings Home/Status The Home/Status page contains the summary of current operating condition and the settings of the base station and the handsets registered at the base station. It also contains the buttons for rebooting the base station. Fig.
Firmware Update Admin and Installation Guide M700, M300 • • • • • • • • M AC address: The media access control (MAC) address is a unique identifier assigned by the manufacturer. IP address: The Internet Protocol address assigned by the network the base station is located in. Firmware version: Firmware URL: The address of the server from which firmware updates can be downloaded. Base station status: In use or Idle S IP identity status on this base station.
Firmware Update Admin and Installation Guide M700, M300 Setting Description Handset State Present, detached, located, removed, enabled,. Present@RPNxx: The handset is located at the base station with RPNxx (radio fixed part number). Detached: The handset is turned off. Located: The handset is configured to locate on a specific base station, but is unable to do so (e.g., the base station is turned off). Removed: The handset has not been used for a specified amount of time.
Firmware Update Admin and Installation Guide M700, M300 Fig. 3 Parameter descriptions for Add extension and Edit Extension subpages: Setting Description Line name As required/desired. Specifies the line name for this extension on the handset. Used when user must select a line for outgoing calls. Handset Select New Handset or one of the available Handset IDXs Extension Extension number or SIP username, as configured in PBX or on SIP server.
Firmware Update Admin and Installation Guide M700, M300 Setting Description Forwarding Unconditional Number On/off. All incoming calls for this extension will be forwarded to the number entered in the text field. Note: This setting (both the number and the enabled/disabled status) can be changed from the handset registered to the extension. Defaults: Empty number field, status disabled Forwarding No Answer Number On/off.
Firmware Update Admin and Installation Guide M700, M300 Setting Description AC This is the access code for registering the handset at the base station. The default is 0000 (four times zero). NOTE: This access code is not to be confused with either the PIN for resetting the handset to factory values or for deregistering it from the base station (default also 0000) or the PIN for accessing the mailbox. Alarm Line M85/M65. This is the extension number the handset is registered for.
Firmware Update Admin and Installation Guide M700, M300 Setting Description NAT Adaptation Default: Disabled. Ensures that all SIP messages go directly to the NAT gateway. NOTE: Enabled: When the base station receives a SIP response to a REGISTER request with a “Via” header that includes the “received” parameter (e.g.: Via: SIP/2.0/UDP 10.1.1.1:4540;received=68.44.20.1), it will adapt its contact information to the IP address from the "received" parameter.
Firmware Update Admin and Installation Guide M700, M300 Setting Description Show extension on handset idle screen Default: Enabled. When enabled, the extensionnumber is displayed on the idle screen of the handset. Hold behavior Specifies the behaviour of the handset hold feature. The options are: RFC 3264: Hold is signaled according to RFC 3264, i.e.
Firmware Update Admin and Installation Guide M700, M300 Setting Description Codec priority This setting specifies the codec priority for audio compression and transmission. After changing the order of priority with the Up/Down buttons, click on Reset codes. NOTE: In a multicell setup, you must also go to the multicell page and click on Reboot chain in order to update the handsets in the multicell installation. Options: G.722; G.711A-law, �-law; G.726 NOTE: With G.
