snom.
© 2009 snom technology AG snom technology AG Charlottenstr. 68-71 10117 Berlin Germany Tel.: +49 30 398330 Fax: +49 30 39833111 www.snom.
Copyright, Trademarks, GPL, Legal Disclaimers snom, the names of snom products, and snom logos are trademarks owned by snom technology AG. All other product names and names of enterprises are the property of their respective owners. snom technology AG reserves the right to revise and change this document at any time, without being obliged to announce such revisions or changes beforehand or after the fact.
snom MeetingPoint User Manual Important Information Important Information Please read the instructions on phone safety and disposal and on how to set up and use the phone before using the device and also give them to other users to read or inform those users of their contents. Save this manual and do not give the phone to third parties without it. Safety Instructions Follow the instructions in this manual and other applicable documentation of the phone.
snom MeetingPoint User Manual Important Information This phone is CE and FCC-certified and meets European and US health, safety, and environmental standards. Unauthorized opening, changing, or modifying the phone will cause the warranty to lapse and may also result in the lapse of the CE and FCC certifications. In case of malfunction contact authorized service personnel, your seller, or snom.
Notational conventions snom MeetingPoint User Manual Notational conventions Throughout this manual, you will see notations like the following: 1. > 1 Preferences > 1 Language > > > 2. Web interface > Advanced > Behavior > Phone Behavior > Number Guessing > The character > indicates the next step in a sequence of actions to change a setting or perform a function.
snom MeetingPoint User Manual Setting up the Setting up the Phone Phone Delivery Content Please check whether the package contains the following parts: 1. Conference phone 2. Ethernet cable 3. Power supply 14 V DC with EU/US connector PLEASE NOTE: Using the wrong power supply may cause damage to the phone. Use only the power supply included with the phone. 4. Quick Start Guide Phone Installation and initialization snom phones are plug-and-play.
Setting up the Phone snom MeetingPoint User Manual Installation Connect the phone to your network or your router and, if you are not using PoE (Power over Ethernet), to a wall outlet. Network cable port SD memory card port Expansion microphone port AUX port Security lock port Power supply port Expansion microphone port Initialization 1. The phone begins the initialization and registration process. 2. 3. 4. 5. Do not touch any keys while registration and initialization are taking place.
snom MeetingPoint User Manual Setting up the Phone 6. Don’t worry if time and date are wrong. See "Correcting the Clock" on page 9 on how to change them. 7. If you see the phone symbol and the account on the display but they are not highlighted and the phone does not work, the server may be down, either for servicing or due to a malfunction. The registration and initialization should be completed as soon as the server is up and running again.
Getting to Know Your Phone snom MeetingPoint User Manual Getting to Know Your Phone This manual describes the functions of the phone with the standard factory settings. If your phone was installed and/or set up by someone else, the standard settings may have been changed. Please check with that person or company if the phone does not react as described in this manual.
Getting to Know Your Phone snom MeetingPoint User Manual Context-sensitive function keys The current context-sensitive function of the key is indicated by a symbol in the function key line directly above the key. For the list of symbols, see "Symbols of the Function Key Line" on page 18. Context navigation keys Press to go up and down on-screen menus or lists Press to page through screens or to move left and right in function key line Green Handset key 1.
snom MeetingPoint User Manual Getting to Know Your Phone Conference key With several calls on hold, press key to start the conference. See page 33 on how to set up and manage conferences. Record key Press key to record onto SD memory card. Press key again to end recording. Alphanumeric keypad See "Alphanumeric keypad" on page 13. Display Layout Status line Information line Function key line Currently selected identity for outgoing calls Active identity.
Getting to Know Your Phone snom MeetingPoint User Manual Missed: 1 New missed call(s) + and their total number CFwd: 153 Call forwarding is on + phone number incoming calls will be forwarded to 1 new 0 old message Message(s) waiting on mailbox + the total number of new and old messages DND (do not disturb) mode is activated Function key line: The current context-sensitive function of the key is indicated by a symbol in the function key line directly above the key.
Getting to Know Your Phone snom MeetingPoint User Manual To enter the special characters listed in the following table, use input modes upper or lower case and press quickly as many times as indicated. 1x .
Getting to Know Your Phone snom MeetingPoint User Manual The Phone Menus Menu Key Press to open the top-level menu on the display. Press an item‘s number on the alphanumeric keypad to open the lower-level menu. Alternative: Use to go to desired item and press or .
Getting to Know Your Phone snom MeetingPoint User Manual Example: Changing the setting for "call waiting“ Using function keys The faster method: Using keypad numbers Press The display shows this screen: Press The display shows this screen: Press The display shows this screen: Press The display shows this screen: Press The display shows this screen: Press The display shows this screen: Keep current setting: Press to break off changing the setting Press to return to idle screen Change setting: Press
Getting to Know Your Phone snom MeetingPoint User Manual Function Key Line Factory default, idle screen: Conference Menu From idle screen pressing opens the conference menu. When in call or in conference pressing this key puts the call or conference on hold and opens the conference menu. Press a number key to open function or submenu. 1 Dial a number Opens the screen for dialing input 2 Call lists Opens phone‘s call lists 3 Ext.
Getting to Know Your Phone snom MeetingPoint User Manual With call details on screen: Press Press Press and to dial to save number to directory to delete this call DND (do not disturb) Press to turn on "Do not disturb" mode. The information line shows: All incoming calls will be forwarded to the number set in call forwarding (see "Call Forwarding" on page 36) or receive a busy signal if there is no setting for call forwarding. Press again to turn off DND mode.
snom MeetingPoint User Manual Getting to Know Your Phone Opens external directory when available Press to change input mode to capital letters Press to change input mode numbers Press change input mode to small letters Open selected (marked) menu item Return to previous display Add phone number to directory Delete character to the left of the cursor Reject incoming call. The caller hears the busy signal. Reject incoming call and place phone number on Deny list.
snom MeetingPoint User Manual Getting to Know Your Phone The Phone’s Web Interface Press > 5 Maintenance > 1 System Info to look up the phone‘s IP address. Open the web browser of your PC and type http:// followed by the IP address, for example http://192.168.9.14. The web interface will open with the Security page which is shown only when the web interface is opened for the first time upon initialization or after reboot or a resetting of values: We urge you to set administrator and HTTP passwords.
snom MeetingPoint User Manual Getting to Know Your Phone How the Web Interface Works The vertical menu on the left side of the window is always the same, no matter which window happens to be open at the time. Available menu items depend on whether the phone is running in user or administrator mode. Click on a menu item to open that page. Some pages contain several documents. To make a document visible, click on its tab. The font weight of the characters on the active tab is bold.
snom MeetingPoint User Manual Getting to Know Your Phone User Mode/Administrator Mode Some windows, like Preferences shown here, are available in user mode while many are not. The menu item Advanced is available but the settings normally found on it are not. To return the phone and its web interface to administrator mode, enter the administrator password in Administrator Login and click on Save. The default password is 0000 (4 x zero).
snom MeetingPoint User Manual Directories Directories Phone Directory (internal phone book) The phone directory can hold 250 entries consisting of name and phone numbers. Entries can be added and edited on the phone and on the web interface. In addition to adding and editing entries, the web interface allows you to assign a contact type and an identity for outgoing calls to each entry. Any changes you make on the web interface will not take effect until you click on Save.
Directories snom MeetingPoint User Manual Assign Ringtones The phone has 10 built-in ringtones. It is also possible to download a custom melody. Playing ringtones back. On the phone: > 1 Preferences > 6 Ringer. The identities are shown on the display. Select one and press . The list of ringtones is shown. The tone currently set for the identity is at the top of the list and is played immediately. Press or to play other tones. Press twice and once to return to the idle screen.
Directories snom MeetingPoint User Manual Adding number from call lists. Opening call list (missed/received/dialled calls), selecting call, showing call details: See "Call Lists" on page 17. Press the name. > Press to put the number in the directory. Edit entry to add Adding/Editing Entry on Web Interface Click on Directory in Menu on the left side. Adding/Editing. If editing, click on in entry’s line. Current information will be displayed in the text fields of Add or Edit Entry.
Directories snom MeetingPoint User Manual External directories Provided by your network, your VoIP provider, or another external source. LDAP Enter the necessary data obtaintained from your administrator, VoIP provider or other external source in the text fields of the phone‘s web interface > Advanced > Network > LDAP. When available, press > 3 Ext. AddrBook to open. Enter first letter of name you are searching for. Typo? Press to delete character to the left of cursor.
snom MeetingPoint User Manual Using Using the Phone Phone the This section describes the functions of the phone with the standard factory settings. If your phone was installed and/or set up by someone else, the standard settings may have been changed. Please check with that person or company if the phone does not react as described here.
Using the Phone snom MeetingPoint User Manual Calling Number from Call List Press LIST and the down arrow, if necessary, to select missed, received, or dialled calls. Use the down arrow, if necessary, to select a phone number. Press to dial. Calling Number from Directory From Phone Directory Press > 4 Int. AddrBook > > or to dial. > or to dial. From LDAP Directories. Press > 3 Ext. AddrBook > Enter first letter of name you are searching for.
Using the Phone snom MeetingPoint User Manual Changing the setting to turn it on: • • Press Press > 2 Call Features > 2 Outgoing Calls > 3 Call Completion. or to show "On" on display. • Press to save setting and to return to idle screen. Now, whenever a dialled number is busy, line. will appear in the function key Press to activate call completion. Press to return to idle screen without activating call completion.
Using the Phone snom MeetingPoint User Manual Show details of marked call: To From Costs To Time Duration Caution: Pressing this key will delete entire list of calls or Dial on-screen number Add number to phone‘s directory Delete this call Move function key line to the left/right Number Guessing (Auto Completion) To set this function, see "Number Guessing" on page 46 .
Using the Phone snom MeetingPoint User Manual Missed Calls Missed calls are indicated by the three call indication LEDs glowing blue and by the text message "Missed" followed by the number of missed calls in the information line. Press to turn both indicators off. Active Calls Mute/unmute and volume control: See "Mute Key" on page 11 and "Volume Keys" on page 11. Hold Press to put current call on hold. Press to get caller back on the line.
Using the Phone snom MeetingPoint User Manual Blind Transfer Press to get dial screen Type the number you wish to transfer the call to Press to dial number and transfer call Call Waiting When you are in a call or in a conference, another call coming in will be announced visually by the phone number of the calling phone in the information line. Incoming call during conference: See page 35.
snom MeetingPoint User Manual Using the Phone Conference It is possible to hold phone conferences with up to four other phones plus your phone.
snom MeetingPoint User Manual Using the Phone Adding participant(s) to ongoing conference Press to put the conference on hold and to open the menu "Add to conference“. Call new participant: Press and type phone number OR press and select phone number from one of the call OR lists press and select phone number from an external directory OR press and select phone number from the phone directory OR press and select phone number from your list of contacts Press to dial.
Using the Phone snom MeetingPoint User Manual Incoming call during conference You can: 1. Reject the call. Press 2. Transfer the call. Press call to > Press . . The caller hears the “busy" signal. > Dial the number you wish to transfer the 3. Accept the call. Press to put conference on hold and accept the call. You can then: a. press to unhold the conference and add the caller to it; OR b. press to end the call, press to unhold the conference.
Using the Phone snom MeetingPoint User Manual Press The caller hears the busy signal and the number will be placed on the Deny list so that incoming calls from that number will always be rejected. This function is available only if set beforehand on the phone’s web interface, Advanced > Behavior >. Phone Behavior > Deny All Feature: "on" Redirect (blind transfer) Press > Dial the number you wish to transfer the call to > Press The incoming call will start to ring on the other phone.
Using the Phone snom MeetingPoint User Manual the number of seconds specified. If the call is not accepted by the end of this time period, it is forwarded to the number of the phone, extension, or mailbox specified as this function’s target.
Using the Phone snom MeetingPoint User Manual Press Call Features Call Features Call Features Call Forwarding Call Forwarding Call Forwarding Forward all Forward when busy Forward after timeout Enable Forwarding Enable Forwarding Enable Forwarding Press Press Press Press Press Press to select "Yes' to select "Yes" to save new/changed setting, press to select "Yes" to abort to return to idle screen.
snom MeetingPoint User Manual Customizing Phone Settings Customizing Phone Settings See "The Phone’s Web Interface" on page 20 on how to open the phone’s web interface, how the web interface works and how you change the settings, and what the difference between administrator and user mode is.
snom MeetingPoint User Manual • • Customizing Phone Settings not enter a display name, the data in the "Account" text field will be shown on your display and sent to any parties you call unless you hide your identity. Any text you enter in "Display text for idle screen" will be shown - instead of your display name or account - on your display only. It will not be sent to any parties you call. You can choose one of 10 built-in ringtones or a custom melody, or turn off the ringer by selecting "Silence".
snom MeetingPoint User Manual Customizing Phone Settings Editing an Existing Identity/Account Can be done on the web interface and on the phone itself. On the web interface. Open the Configuration page of the identity and make the changes in the text fields. See "Configuring New Identity/Account" on page 39. If you have changed the account or the registrar, click on "Re-Register". If you have made other changes, clicking on "Save" suffices. On the phone.
snom MeetingPoint User Manual Customizing Phone Settings Dial Tones Different dial tones for different countries! Select yours on the phone or on the web interface. On the Phone > 1 Preferences > 3 Tone Scheme > Select country with > Press to save or to return to Preferences menu without saving > Press to return to idle screen. On the Web Interface Preferences > General Information > Tone Scheme > Select country from drop-down list > Save.
snom MeetingPoint User Manual Customizing Phone Settings Date and time Formats Can be set and changed on the web interface only. Date Preferences > General Information > US Date Format Formats: m/d (example: 5/6 means May 5) mm/dd (example: 10/12 means October 12) Formats: d.m (example: 6.5 means May 5) dd.mm (example: 12.10 means October 12) Time The time setting applies to phones and/or firmware versions with a digital clock only.
snom MeetingPoint User Manual Customizing Phone Settings Call Forwarding This feature automatically redirects all or certain incoming calls to another phone or a mailbox. It is possible to configure the settings on the phone and on the web interface. Always. All incoming calls are forwarded to the number of the phone, extension, or mailbox specified as this function’s target. Busy.
snom MeetingPoint User Manual Customizing Phone Settings Call completion See also "Call Completion" on page 28. The factory default setting is "off". Changing the setting to turn it on: On the phone Press > 2 Call Features > 2 Outgoing Calls > 3 Call Completion > Press or to show "On" on display > Press to save setting > Press to return to the idle screen. On the web interface Open the phone's web interface > Advanced > Behavior > Phone Behavior > Call completion > .
snom MeetingPoint User Manual Customizing Phone Settings Hide own Identity With this setting your phone number will not be transmitted to any phones you call. Please note that your call may not be accepted if the other phone is set to reject anonymous calls (see next item). Web interface > Preferences > Privacy Settings > Call Line Identification Presentation (CLIP) > radio button "Hide" > .
Customizing Phone Settings snom MeetingPoint User Manual Speed dial Type of number number Conventional notation Entry in speed dial table 0 Emergency number 911 911 1 Local number 555-1234 5551234 2 Number with area code (916) 555-1234 9165551234 3 Number in foreign country, dialling "00" before phone number required +49 30 398330 004930398330 Do not add a name or other data before or after the number! © 2009 snom technology AG man_snomMeetingPoint_v101_en 47
Software Update snom MeetingPoint User Manual Software Update Manual Update 1. 2. 3. 4. 5. 6. 7. 8. 9. Open snom’s web page at www.snom.com. Click on Support > Download > Firmware. Click on the phone to be updated. Click on the firmware version currently running on your phone. Click on the firmware version you want to update to. Right-click on the version’s link and copy it. Open the phone’s web interface > Software Update. Paste the link into the text field behind Firmware. Click on "Load".
snom MeetingPoint User Manual Troubleshooting Troubleshooting Reboot Required when asked for on display, for example when a setting is changed that requires a reboot to take effect. 1. Press the Menu key. 2. Press 5 Maintenance. 3. Press 3 Reboot. 4. Press . 5. Wait for idle screen to reappear. Hard Reboot NEVER EVER PULL THE POWER PLUG WHILE THE PHONE IS DOWNLOADING FIRMWARE! 1. Pull the power plug of the phone. 2. Reconnect the phone’s power after a few seconds. 3. Wait for idle screen to reappear.
snom MeetingPoint User Manual Troubleshooting System and settings information must always be attached. Creating and enclosing attachments 1. 2. 3. 4. 5. Open the phone’s web interface > Status > System information. Open a text editor, for example, Microsoft’s Windows Editor. Copy the text in the gray field into the text editor. Under Status in menu on left, click on Settings. Copy the text in the main area of the window into the text editor underneath the systems information. 6. Save the file. 7.
Standard Conformance Name and address of manufacturer: snom technology AG Charlottenstr. 68-71 10117 Berlin Germany snom technology AG assures that the product Type: VoIP phone Model: snomMeetingPoint conforms with the following standards: Product Standard EN 60950-1:2006 FCC Part 15, Subpart B (2008) Class B Berlin, 1 May 2009 Dr.
