Operation Manual
15
7. Messages
Problem Cause Solution
No display
No batteries or batteries are
empty
Insert or replace batteries
Batteries inserted incorrectly Insert batteries correctly
Display while
the product is
being activated or
synchronized
1. Radio communication is
interrupted
2. Distance between scale and
web box is too great during
activation
Activate the product again with a
distance of 20 cm between scale
and web box.
Networkerror Checkthenetworkconnection
The product has not been
synchronized
Synchronize the product (see
chapter 2.8)
Display while the
product is being used
Broadband error
WANLEDashes
Checktheinternetconnection
Weakbatteries Replace batteries
1. The connection between
scale and web box has been
interrupted
2. The scale is outside of the
radio range
Bringthescalebacktotheradio
range of the web box.
Interrupt the power supply of the
web box for 30 seconds.
Your measurement results cannot
betransmittedduetoanetwork
error
Checkthenetworkconnection
Overload display Loadscalewithmax.150kg.
Last measured data is not being
displayed in the personal account
The measured data cannot be
allocated to a user.
Go to your personal account and
accept the data (see chapter 3.0)
Broadband error
WANLEDashes
Checktheinternetconnection