User Manual Part 2
Table Of Contents
- Using SmartDefense
- Using Antivirus and Antispam Filtering
- Overview
- Using VStream Antivirus
- Using VStream Antispam
- How VStream Antispam Works
- Header Marking
- Default Antispam Policy
- Enabling/Disabling VStream Antispam
- Viewing VStream Antispam Statistics
- Configuring the Content Based Antispam Engine
- Configuring the Block List Engine
- Configuring the IP Reputation Engine
- Configuring the VStream Antispam Policy
- Configuring the Safe Sender List
- Configuring VStream Antispam Advanced Settings
- Using Centralized Email Filtering
- Using Web Content Filtering
- Updating the Firmware
- Using Subscription Services
- Working With VPNs
- Overview
- Setting Up Your Safe@Office Appliance as a VPN Server
- Adding and Editing VPN Sites
- Viewing and Deleting VPN Sites
- Enabling/Disabling a VPN Site
- Logging in to a Remote Access VPN Site
- Logging Out of a Remote Access VPN Site
- Using Certificates
- Viewing VPN Tunnels
- Viewing IKE Traces for VPN Connections
- Viewing VPN Topology
- Managing Users
- Using Remote Desktop
- Controlling the Appliance via the Command Line
- Maintenance
- Viewing Firmware Status
- Upgrading Your Software Product
- Configuring a Gateway Hostname
- Configuring Syslog Logging
- Configuring HTTPS
- Configuring SNMP
- Setting the Time on the Appliance
- Using Diagnostic Tools
- Backing Up and Restoring the Safe@Office Appliance Configuration
- Using Rapid Deployment
- Resetting the Safe@Office Appliance to Defaults
- Running Diagnostics
- Rebooting the Safe@Office Appliance
- Using Network Printers
- Troubleshooting
- Specifications
- Glossary of Terms
- Index
Running Diagnostics
Chapter 23: Maintenance 731
Running Diagnostics
You can view technical information about your Safe@Office appliance’s hardware,
firmware, license, network status, and Service Center.
This information is useful for troubleshooting. You can export it to an *.html file and send
it to technical support.
To view diagnostic information
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Diagnostics.
Technical information about your Safe@Office appliance appears in a new window.
3. To save the displayed information to an *.html file:
a. Click Save.
A standard File Download dialog box appears.
b. Click Save.
The Save As dialog box appears.
c. Browse to a destination directory of your choice.
d. Type a name for the configuration file and click Save.
The *.html file is created and saved to the specified directory.
4. To refresh the contents of the window, click Refresh.
The contents are refreshed.
5. To close the window, click Close.