User's Manual

Running Diagnostics
224 Check Point Safe@Office User Guide
Running Diagnostics
You can view technical information about your Safe@Office appliance’s
hardware, firmware, license, network status, and Service Center.
This information is useful for troubleshooting. You can copy and paste it into
the body an email and send it to technical support.
To run diagnostics
1. Click Setup in the main menu, and click the Tools tab.
The Tools page appears.
2. Click Diagnostics.
Technical information about your Safe@Office appliance appears in a
new window.
3. To refresh the contents of the window, click Refresh.
The contents are refreshed.
4. To close the window, click Close.