User's Manual Part 3

Using Diagnostic Tools
Chapter 14: Maintenance 405
Using Diagnostic Tools
The Safe@Office appliance is equipped with a set of diagnostic tools that are
useful for troubleshooting Internet connectivity.
Table 84: Diagnostic Tools
Use this
tool…
To do this… For information, see...
Ping Check that a specific IP address or DNS
name can be reached via the Internet.
Using IP Tools on page 406
Traceroute Display a list of all routers used to
connect from the Safe@Office appliance
to a specific IP address or DNS name.
Using IP Tools on page 406
WHOIS Display the name and contact information
of the entity to which a specific IP address
or DNS name is registered. This
information is useful in tracking down
hackers.
Using IP Tools on page 406
Packet Sniffer Capture network traffic. This information is
useful troubleshooting network problems.
Using Packet Sniffer on page
408