User's Manual Part 3

Other Problems

I have forgotten my password. What should I do?

Reset your Safe@Office appliance to factory defaults using the Reset button as

detailed in Resetting the Safe@Office Appliance to Defaults on page 422.

Why are the date and time displayed incorrectly?

You can adjust the time on the Setup page's Tools tab. For information, see Setting

the Time on the Appliance on page 401.

I cannot use a certain network application. What should I do?

Look at the Event Log page. If it lists blocked attacks, do the following:

• Set the Safe@Office appliance's firewall level to Low and try again.

• If the application still does not work, set the computer on which you want

to use the application to be the exposed host.

For instructions, see Defining an Exposed Host on page 263.

When you have finished using the application, make sure to clear the exposed host

setting, otherwise your security might be compromised.