User's Manual Part 3

Viewing IKE Traces for VPN Connections
362 Check Point Safe@Office User Guide
To view the IKE trace for a connection
1. Establish a VPN tunnel to the VPN site with which you are experiencing
connection problems.
For information on when and how VPN tunnels are established, see Viewing
VPN Tunnels on page 358.
2. Click Reports in the main menu, and click the VPN Tunnels tab.
The VPN Tunnels page appears with a table of open tunnels to VPN sites.
3. Click Save IKE Trace.
A standard File Download dialog box appears.
4. Click Save.
The Save As dialog box appears.
5. Browse to a destination directory of your choice.
6. Type a name for the *.elg file and click Save.
The *.elg file is created and saved to the specified directory. This file contains
the IKE traces of all currently-established VPN tunnels.
7. Use the IKE View tool to open and view the *.elg file, or send the file to
technical support.