User's Manual

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problem, a scanned copy of your receipt or invoice, and if possible, include
a picture of the fault. We will validate your request and respond with how
we will repair or replace your product; or
• You may return your product to us. Please include your name, mailing
address, email address, phone contact, description of the defect or
problem, and a copy of your receipt or invoice. We will validate your
request and respond with how we will repair or replace your product.
Properly protect the product in a shipping package, as we are not
responsible for items lost or damaged in transit. The product can be
shipped or mailed to SOL REPUBLIC, 9375 SW Commerce Circle, Suite
9A, Wilsonville, OR 97070 USA.
For customer service inquiries, please email support@solrepublic.com, or call
us at +1 877-400-0310 (a USA number international charges may apply),
or contact us by mail:
SOL REPUBLIC, Inc
9375 SW Commerce Circle, Suite 9A
Wilsonville, Oregon 97070
USA
SOL REPUBLIC B.V.
Zekeringstraat 17 A
1014 BM, Amsterdam
The Netherlands
Please visit www.solrepublic.com/warranty/support for more information.
BASED ON THIS LIMITED WARRANTY, SOL REPUBLIC SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES OF ANY KIND. ALL IMPLIED WARRANTIES INCLUDING BUT
NOT LIMITED TO MERCHANTABILITY OR FITNESS FOR PARTICULAR
PURPOSE ON THIS PRODUCT ARE LIMITED IN DURATION FROM THE
DATE OF ORIGINAL PURCHASE.
FOR OUR AUSTRALIAN CUSTOMERS
CONVOY INTERNATIONAL PRODUCT WARRANTY
Subject to the following terms, Convoy International Pty Limited (‘Convoy’)
will repair or replace any part of any eligible Convoy product that is defective
within the warranty period indicated in below or refund you the cost of
the replacement. The bene! ts to a consumer given by this warranty are in
addition to other rights and remedies of the consumer under a law in relation