User's Manual

to the goods or services to which the warranty relates.

Eligibility

1. To claim the bene• t of this warranty you must;

(a) be the original purchaser of a genuine Convoy product from a Convoy

Authorized Re-Seller within Australia (this warranty is not transferable)

(b) produce proof of your purchase; and

2. This warranty applies only to products imported and distributed by Convoy

and sold to you within Australia after 1 January 2012.

3. This warranty is limited to defects that arise;

(a) In the course of normal domestic installation and use and

(b) within the warranty period identi• ed for the product in below,

commencing on the date of original purchase.

4. This warranty excludes

(a) defects arising from misuse, accident, neglect or improper care,

• uctuation in electrical current, incorrect or failed software upgrade,

damage or malfunction from incorrect assembly or installation, defects

from alteration or modi• cation, unauthorized service or repair;

(b) appearance items such as cabinetry marks or damage;

(d) claims made later than 21 days after the defect • rst appears.

5. Convoy may elect between repair, replacement or refund to honour this

warranty, at its sole discretion.

6. In making a claim under this warranty, you agree that If, following receipt

of your claim under this warranty, Convoy or its authorized service centre

determine that your claim in respect of a product is invalid or you have

provided false, inaccurate or misleading information with your claim, Convoy

or its authorized service centre may charge you for any labour, parts or

transport costs incurred.

How to Claim:

In order to make a claim under this warranty, take the following steps: