Smart EV Charger Customer FAQs

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Rv: 03/2020/V01/EN US

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Smart EV Charger Customer FAQs

Why Level 2 (L2) Charging?

The SolarEdge L2 Smart EV Charger charges your EV up to 7X faster* than plugging into a

standard wall outlet. With L2 charging, you’ll get about 35- 40 miles per hour charging at

40A. A standard 120V wall outlet typically provides a maximum of 5 miles of range per hour

of charging.

What are the different installation options?

There are two ways to set up your Smart EV Charger, depending on your specific needs:

Plug-in: Requires a NEMA 6-50 plug (240V outlet). This option enables you to easily

detach the unit, when moving or renovating. Also, installing an outlet, if you don’t already

have one, is generally less expensive than hardwiring a station.

Hardwired: For those who do not have, or wish to install a 240V outlet. This more

permanent option requires a professional, licensed electrician.

What makes SolarEdge’s Smart EV Charger smart?

By connecting to a SolarEdge PV system, you may:

Charge with up to 100% solar energy

Charge up to 25% faster, using the solar boost mode

Schedule charging during off-peak periods

Stop and start charging remotely

Manage EV charging and PV from the same app

Can the charger be installed inside and outdoors?

Yes. However, the outdoor install requires the hardwired version and an electrician.

Can I take the charger with me if I move?

Yes. The plug-in version can be safely detached simply by disconnecting from the outlet. To

take a hardwired version with you, you'll need to call an electrician.

*Assuming 40A@240Vac vs 12A@120Vac

Summary of content (4 pages)

PAGE 1
Smart EV Charger Customer FAQs Why Level 2 (L2) Charging? The SolarEdge L2 Smart EV Charger charges your EV up to 7X faster* than plugging into a standard wall outlet. With L2 charging, you’ll get about 35- 40 miles per hour charging at 40A. A standard 120V wall outlet typically provides a maximum of 5 miles of range per hour of charging.
PAGE 2
What do the LED ring light colors indicate? How big is it? 7.3 inches wide by 12 inches high and 3.75 inches deep, taking up minimal wall space How long is the cable? 25’ What is the maximum output power? 9.6 kW Can I track my energy consumption for each charging session? Yes. The mySolarEdge app shows charging history in kW and energy consumption in kWh for each session. What is the warranty? The charger is backed by an industry leading 5-year warranty.
PAGE 3
Can I schedule charging my EV at specific times of the day? Yes, make sure your charger is activated and connected to WiFi. In the mySolarEdge app, tap ‘Schedule’ under the EV Charger menu. Turn on the Schedule option. You can select start and end times as seen below. Use the scheduled charging mode to enable charging at specific times during the day. By default, charging will use solar power, and if needed, also use grid power.
PAGE 4
How do I override a scheduled charging session and charge immediately? First, plug the charger into your EV. You can either use the mySolarEdge app (click on Charge Now), or directly on the charger do a short press on the push button (located on the left side). This will override your scheduled sessions and initiate EV charging immediately. The LED Ring Indicator will turn orange when charging is in progress. Does the push button have any other function? Yes.