Installation Guide

3. Toviewthedetailsofadetectedslavedevice,selectitsserialnumberentry.The

followinginformationisdisplayed:

I D : 5 0 0 0 F E 0 1 - 4 F

L a s t C o m m u n i c a t i o n

1 7 / 0 2 / 2 0 1 5

1 4 : 2 4 : 0 1

l ID:thedeviceserialnumber

l Last Communication:thedateandtime(dd:mm:yy24h)thedevicelast

communicatedwiththemasterdevice.Ifthisdeviceisdetectedforthefirsttime

afterthemasterwakeup,N/Aappearsforthisinformation.

Additional Troubleshooting

1. Checkthatthemodemorhub/routerisfunctioningproperly.

2. Checkthattheconnectiontotheinternalconnectoronthecommunicationboardis

properlydone.

3. Checkthattheselectedcommunicationoptionisproperlyconfigured.

4. UseamethodindependentoftheSolarEdgedevicetocheckwhetherthenetworkand

modemareoperatingproperly.Forexample,connectalaptoptotheEthernetrouterand

connecttotheInternet.

5. Checkwhetherafirewalloranothertypeofnetworkfilterisblockingcommunication.

6. ForZigBeetroubleshooting,refertotheZigBeeinstallationmanuals.

Error Codes

Theerrormessagesincludeanerrornumberandadescription,andhavethefollowing

format:

E r r o r c o d e X X X

X X X X X X X X X X X X X X X X X X X X

Anerrormessageisdisplayedfor30seconds,afterwhichtheinverterwaitsthenecessary

reconnectiontimeandthenrestarts.Duringthistime,theLCDdisplaystheWakingUp

messageandtheremainingtimetoreconnection.

Theerrorcodenumbersmaydifferdependingontheinvertertype(singlephaseorthree

phase)asdescribedinthetablebelow.

SolarEdge-Installation Guide MAN-01-00002-4.0

Additional Troubleshooting