Installation Guide

Error # Single
Phase
Error # Three
Phase
LCD
Message
Description Troubleshooting
29-30 N/A
Phase Balance
Error
The monitoring hardware that checks the balance of
each phase (L1-N and L2-N) has exceeded allowed
limit.
o
Check the grid connection.
o
Check the GND wire connection.
o
Check the L1, L2 and Neutral wire connections.
o
Verify symmetric load between L1 and L2.
o
Consult the local grid authority.
31, 33 64/65/66
AC Voltage Too
High (Line
1/2/3)
Grid voltage is above the limit permitted in this
country.
o
Verify that the inverter is set to the correct country.
o
Turn OFF the inverters in the site and verify AC grid
voltage.
o
If the inverter is located far from the connection point
to the grid, use a larger gauge AC wire.
o
Consult the grid operator.
o
If permitted by local authorities, use the SolarEdge
Configuration Tool to change the settings.
32, 41
61/62/63,
67/68/69
AC Voltage Too
Low
Grid voltage is below the limit permitted in this country.
o
Verify that the inverter is set to the correct country.
o
Consult the grid operator.
o
If permitted by local authorities, use the SolarEdge
Configuration Tool to changethe settings.
34 79/80/81
AC Freq Too
High (Line
1/2/3)
Grid frequency is above the limit permitted in this
country.
Handle this in the same manner as error 32.
35 82/83/84
AC Freq Too
Low (Line 1/2/3)
Grid frequency is below the limit permitted in this
country.
Handle this in the same manner as error 32.
36 72/74/75
DC Injection
(Line 1/2/3)
DC feed detected on the AC output. If the fault persists, contact SolarEdge support.
Appendix A: Errors and Troubleshooting
SolarEdge-Installation Guide MAN-01-00002-4.0
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