Warranty

WARRANTY
Soleus N.A warrants the accompanying Soleus Air PTAC to be free of defects in material and
workmanship for the applications specified in its operation instruction for the period of labor and parts
specified below.
This warranty shall not apply to broken or marred cabinets, accessories, knobs, f
ilters or routine maintenance.
This warranty does not apply to uncrating, setup, installation, removal of the product for repair or reinstallation of
of the product after repair.
This warranty does not apply to repairs or replacements necessitated by any cause beyond the control of
Soleus N.A including, but not limited to, any malfunction, defect or failure caused by or resulting from
unauthorized service
or parts, improper maintenance, operation contrary to furnished instructions, shipping or
transit accidents, modification or repair by the user, abuse, misuse, neglect, accident, incorrect power line voltage,
fire, flood or other Acts of God, or normal wear and tear.
Warranty service must be performed by a qualified HVAC contractor. Soleus N.A maintains a centralized
service netwo
rk
to provide parts and a
ssist in resolving service problems if difficulties are encountered.
Soleus N.A agrees to provide service information, sell repair parts an
d reimburse the dealer /servicer for
parts and services in a
ccordance with Soleus N.A’s Policies and Procedures.
SOLEUS N.A
MAINTAINS THAT
ALL WARRANTIES, INCLUDING IMPLIED WARRANTY OR
MERCHANTABILITY ARE LIMITED TO THE TER
MS AND CO
NDITIONS SPECIFIED ABOVE. SOLEUS N.A
DISCLAIMS ANY LIBILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES AND IN NO
EVE
NT SHALL SOLEUS
N.A'S LIABILITY EXCEED THE RETAIL VALUE OF THE AIR
CONDITIONER.
This warranty covers only new products purchased from our authorized dealers or retailers. It does not cover used,
salvaged, refurbished product
s or internet sales.
FOR CUSTOMER SERVICES, WARRANTY CLAIM AND PARTS PURCHASING, CONTACT:
Soleus N.A
Tel: [phone]
Mond
ay through
Friday, 9:00 AM
to 5:30 PM, PST
5 YEARS FOR COMPRESSOR
1 YEAR FOR OTHER COMPONENTS
Email: [e-mail]
www.soleusna.com
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FOR CUSTOMER SERVICES, WARRANTY CLAIM AND PARTS PURCHASING, CONTACT: