SolisCloud Quick start user guide w: solisinverters.
- SolisCloud / Quick Start Guide Contents Part 1: 5 Simply Steps to Getting Started (Registration, Migration & Login) Part 2: Using the Platform (Monitoring & Alarms) pg. 3 to 7 pgs. 8 - 10 Plant Overview Page pg. 8 Plant Location Tab pg. 8 Plant Chart Tab pg. 9 Device Overview Page pg. 9 Finding alarm information pg. 10 Part 3: Commissioning Systems (Creating Plants & Adding Dataloggers) pgs. 11 - 12 Adding a new plant (Desktop) pg. 11 Adding a new plant (Mobile) pg.
- SolisCloud / 5 Steps to Getting Started Part 1: 5 Simply Steps to Getting Started (Registration, Migration & Login) Step 1 Open Web browser* Visit www.soliscloud.com PLEASE NOTE: * Please use: Chrome, Safari, Edge, and Firefox as these browser work the best e: ussales@solisinverters.com w: solisinverters.
- SolisCloud / 5 Steps to Getting Started Step 2 Registration If you are a new user, click on “Sign up now” and then click “Register Organization” if you are an installer or technician. Click “Register Owner” if you are a system/plant owner. Installers are also able to create accounts for homeowners by making the homeowner a guest or plant owner to their own plant. Please see page 14 for instructions on how to do this.
- SolisCloud | 4 Simple Steps to Getting Started Step 3 Registering an Organization: Enter in the organization name and administrator’s email address. Click on “Verification code” to have a code sent to the email address entered. Then type in that code in the box called “Vcode” where it says to “Input verification code”. Enter in a username and password. The “Organization Code” will autogenerate. Click “Another” if you want a different organization code.
- SolisCloud / 5 Steps to Getting Started PLEASE NOTE: Solis Home and Solis Pro will continue to operate so migration is optional and is only required if you would like to use the new platform, SolisCloud. Once you have migrated to the new platform is it not possible to go back to using the old platform, Solis Home and Pro. Step 4 Migration: Anyone that was using the original Solis monitoring platform (Solis Home/Solis Professional) will need to migrate their systems over to the new platform.
- SolisCloud / 5 Steps to Getting Started Step 5 Download SolisCloud App “Search “Soliscloud” in the app store and then download the app. If you have already created an account through the browser then use your login credentials. If you have not created an account yet then tap “Register” in the top right corner. From there you will tap either “Organization” if you are an installer or “Owner” if you are a homeowner.
- SolisCloud / Using the Platform Part 2: Using the Platform (Monitoring & Alarms) Plant Overview Page The Plant Overview page comes up by default and shows all of the plants that were created by the user. The Plant State is displayed as a colored dot alongside the word “Online” or “Offline”. A green dot means the system is generating without any issues. A red dot means that the system is communicating but is currently having an alarm. A grey dot means that the system is not communicating.
- SolisCloud / Using the Platform Plant Chart Tab The Plant Chart tab shows daily yield for all registered plants – any day can be viewed Device Overview Page The Device Overview tab lets you view all of your registered devices by device type (Inverter, datalogger, etc.) e: ussales@solisinverters.com w: solisinverters.
- SolisCloud / Using the Platform Finding alarm information Click on the icon called “O&M” on the left side of the screen to view Alarm information. The alarms are broken down into three categories: Pending, Processed, and Restored. Pending alarms are current alarms that have not cleared. Restored alarms have been resolved by the system and are no longer showing up as a fault.
- SolisCloud / Commissioning Systems Part 3: Commissioning Systems (Creating Plants and Adding Dataloggers) Adding a new plant (Desktop) • Start out on the Plant Overview page. • Click on “Add Plant” in the top right corner of the browser page. Add a new plant Enter in all of the plant information and add the datalogger serial number. The Installed Capacity is the size of the system, not the inverter. Earnings per kWH should be the rate at which the utility charges for power.
- SolisCloud / Commissioning Systems Adding a new plant (Mobile) • On the app tap the plus (+) icon in the top right corner of the screen and then tap “Add Plant”. • Enter in the plant information keeping in mind that Installed Capacity is the size of the system, not the inverter. Earnings per kWH is the rate at which the utility charges for power. • Guests can also be added here. Scanning Dataloggers (Mobile) • Dataloggers can be scanned or added manually by entering in the serial number.
- SolisCloud / Organization & Management Part 4: Organization & Management (Adding new users and guests) Adding Additional Members • To add additional members to your organization, click the icon called “Service” on the left side of the page Step 2. (Select) Step 1. (Select ) Step 3. Add member Click “Add member” and then enter in the information of the user that you wish to add. This feature is designed for individual installers and technicians to be added to an installation/O&M organization.
- SolisCloud / Organization & Management Adding Additional Members continued. Alternatively, a guest can be added by first selecting a plant and then clicking “Modify Information” • Enter in the email address of the guest. If they have registered already, then nothing else will need to be done. • If they have not registered before, then you will need to enter in the name of the guest and then click “Register and Associate”.
- SolisCloud / Organization & Management New Guest Login (Setup) When the guest logs in to the new platform, they will need to click “Advanced Search”, then click “All” under “Plant Display”, and then click the orange “OK” in order to view the systems to which they have been added as a guest. Step 2. Step 1. (Select ) (Select) Step 3. (Select ) Step 4. (Select ) Step 5.
- SolisCloud / Organization & Management New Guest Login (Enable or Disable Alarm Notification ) continued. (Select) • Push notifications will be displayed by your mobile phone. • If you wish to receive push notifications then make sure the “Push Notification” slider is set to “Opened” with “Emergency Alarm” all three alarm types turned on. (Select ) (Select ) (Select ) (Select) • Email notifications will be sent to the email address of the registered user.
- SolisCloud / Organization & Management Removal of Inverter from Plant If an inverter needs to be removed from a plant, select the plant and then click “Device” on the left side of the page. Mouse over “Operation” on the right side of the page and then click “Delete” to remove the inverter from this site. • Now a new inverter can be added to this site. Step 1. Step 3. (Select ) (Select ) Step 2. (Select) Step 4. (Select ) Removal of Dataloggers Dataloggers can also be replaced this way.
If you have any questions, please contact our Service Support at usservice@solisinverters.com or call at (866)438-8408. Made by Ginlong Technologies Stock Code: 300763.SZ Bankable. Reliable. Local.
