User Manual

48 Proprietary and Confidential
Fault conditions and power problems
Troubleshooting and getting help
Fault conditions and power problems
The status LED on the front panel can indicate one of two problems.

If the status LED is amber, the SOMAport 140 has detected a fault during
the self-test. The self-test is run whenever the SOMAport 140 is powered on
after being fully shut down. Reboot the SOMAport 140.

If the status LED is off, the SOMAport 140 is not getting power. Check the
power source.

To reboot after a fault condition
1
Turn the SOMAport 140 off and leave it off for at least 10 seconds.
2
Turn the SOMAport 140 back on.
The SOMAport 140 takes 2 to 5 minutes to start up.
3
If the LED still indicates a problem, call your service provider.

To check the power
1
Check that the power cord is securely attached at both ends.
2
Check that the wall receptacle is working by plugging in an appliance that you
know works.
3
Check the circuit breaker.
4
If you cannot find the source of the problem, call your service provider.