User's Manual

38
SOMAport Setup Guide
Testing your equipment
This section describes how to test Internet and telephone connections.
Testing your Internet connection
1
Restart your computer while the SOMAport is on.
2
Check your Internet connection by launching a Web browser on the computer
connected to the SOMAport.
Your browser should automatically open to your service provider’s Web site. If it
does not, enter your service provider’s Internet address.
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If you get an Internet connection, you may have to activate full service if your
service provider hasn’t done so already. See “Activating full service” on page
43 for more information.
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If you do not get an Internet connection, wait a couple of minutes and try
launching the Web browser again. If you still cannot get a connection, change
your network settings. See “Configuring network settings for Ethernet
connections” on page 39.
Testing your telephone connection
Pick up the receiver and listen for a dial tone.
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If you hear a dial tone, the SOMAport has finished booting and is connected
to your service provider’s network. You may have to activate full service if
your service provider hasn’t done so already. See “Activating full service” on
page 43 for more information.
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If you hear a series of tones, the SOMAport is still booting. Hang up, and
listen again in a few minutes.
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If you hear silence, see “Finding problem causes” on page 52.