User's Manual
Table Of Contents
- Important safety instructions
- Regulatory Notices
- Contents
- Introduction
- Installing the SOMAport
- An overview of the installation
- Unpacking the SOMAport
- Choosing the best location for the SOMAport
- Connecting a computer via Ethernet
- Connecting a computer via USB
- Connecting multiple computers to the SOMAport
- Connecting telephones to the SOMAport
- Connecting the power supply and powering on the SOMAport
- Testing your equipment
- Configuring network settings for Ethernet connections
- Activating full service
- SOMAport Lights
- Troubleshooting and Getting Help
- Index
57
Troubleshooting and Getting Help
The SOMAport is not getting power
If the Status light is off, the SOMAport is not getting power. Try each of the
actions in the following procedure until you locate the source of the problem.
To check the power
1
Make sure the SOMAport is plugged in.
2
Make sure the power cord that connects the power supply to the wall outlet is
securely connected to the power supply and the wall outlet.
3
Make sure the power cord that connects the power supply to the SOMAport is
securely connected to the power jack on the back of the SOMAport.
4
Make sure the wall receptacle is working by plugging in an appliance that you
know works.
5
Check the circuit breaker.
6
If you cannot find the source of the problem, call your wireless service provider.