User's Manual
Table Of Contents
- Important safety instructions
- Regulatory Notices
- Contents
- Introduction
- Installing the SOMAport
- An overview of the installation
- Unpacking the SOMAport
- Choosing the best location for the SOMAport
- Connecting a computer via Ethernet
- Connecting a computer via USB
- Connecting multiple computers to the SOMAport
- Connecting telephones to the SOMAport
- Connecting the power supply and powering on the SOMAport
- Testing your equipment
- Configuring network settings for Ethernet connections
- Activating full service
- SOMAport Lights
- Troubleshooting and Getting Help
- Index
61
Troubleshooting and Getting Help
3
Look for the output section related to the network interface for the
SOMAport.
Example:
1 Ethernet adapter:
IP address . . . . . . . . . . . . . : 65.94.64.155
Subnet Mask . . . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . . . .: 192.168.1.1
If an IP address was assigned to your computer, then your computer
configuration is not the problem. Your wireless service provider may not have
set up your account for Internet access. Go to your wireless service provider’s
registration Web page or call your wireless service provider for details.
If an IP address was not assigned, make sure your network settings are
properly configured. See “Configuring network settings for Ethernet
connections” on page 39 for more information.
4
Close the MS-DOS Prompt or Command Prompt window.