Warranty Information

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Somerset Limited Warranties Page 1
of 2
Refer to www.somersetfloors.com for current applicable warranty information.
Lifetime Structural Integrity Limited Warranty
Somerset warrants, to the original purchaser (cannot be
assigned or transferred), that its fi rst quality products, in
their original manufactured condition, will be free from
manufacturing defects in milling, dimension, and grade
for the lifetime of the fl oor. Somerset engineered products
are warranted against de-lamination of the plies due to
bond line failure. This limited warranty does not cover the
normal expansion and contraction of wood fl ooring due
to seasonal changes. Cupping, buckling, checking, or
other wood movement due to moisture conditions not in
conformance with Somerset guidelines is not warranted.
50-Year Finish Wear Layer Limited Warranty: Color Strip,
Homestyle, High Gloss, Classic, Character, Specialty,
Wide Plank, and Color Plank Collections
Somerset warrants, to the original purchaser, that the factory
fi nish will not wear through or separate from the wood for
50 years from the original date of purchase on all factory
fi nished products in the aforementioned collections when
used in normal residential traffi c conditions.
15-Year Finish Wear Layer Limited Warranty:
Builder Grade Products
Somerset warrants, to the original purchaser, that the
factory fi nish will not wear through or separate from the
wood for 15 years, from the original date of purchase, on
all prefinished products sold by Somerset as Builder Grade™
when used in normal residential traffi c conditions.
25-Year Finish Wear Layer Limited Warranty:
Builder Plus Grade Products
Somerset warrants, to the original purchaser, that the
factory fi nish will not wear through or separate from the
wood for 25 years, from the original date of purchase, on
all prefinished products sold by Somerset as Builder Plus
Grade™ when used in normal residential traffic conditions.
5-Year Light Commercial Finish Wear Layer Limited
Warranty: Color Strip, Homestyle, High Gloss, Classic,
Character, Specialty, Wide Plank, and Color Plank
Collections
Somerset warrants, to the original purchaser, that the factory
fi nish will not wear through or separate from the wood for
5 years from the original date of purchase on all factory
fi nished products in the aforementioned collections.
Light commercial applications include such areas as business
offi ces and retail shops. “Wet areas” such as commercial
kitchens, hair salon chair stations, etc. are not considered
“light commercial”.
Floor Care: We recommend Somerset Floor Care products
to maintain the beauty of your fl oor. The use of other
products may damage your Somerset fl oor and void the
limited warranty. Oil soaps, ammonia based products,
and steam mops are specifi cally not recommended.
Somerset Limited Warranty Exclusions
The color and grain variations created in a living tree
are like all of nature—never repeated. These natural
characteristics include mineral streaks, knots, and other
variations, which are not considered defects. Due to this
infi nite natural variety, fl ooring will vary from samples or
pictures shown.
Hardwood fl ooring will undergo color changes due to the
effects of natural and artifi cial light; these changes are not
covered by the warranty. Area rugs and furnishings may
shield the fl oor from light resulting in uneven aging. These
color changes also preclude matching new fl ooring to
previously installed fl ooring.
Because hardwood fl ooring is a natural product, it will
expand and contract due to seasonal changes. This is
not a product defect.
We believe no other hardwood fl ooring in the industry is manufactured to higher quality standards than Somerset
hardwood fl ooring. The limited warranties described herein are given to the original purchaser and are SUBJECT TO THE
PROCEDURES, LIMITATIONS, DISCLAIMERS, EXCLUSIONS, AND PROVISIONS SET FORTH HEREIN. These limited warranties cover
only approved applications as recommended by Somerset Hardwood Flooring and are effective on hardwood fl ooring
purchased after January 1, 2015 .
SOMERSET COMMITMENT
SOMERSET SPECIFICALLY EXCLUDES ANY WARRANTIES
BEYOND THOSE DESCRIBED HEREIN. Without limitation,
this would exclude warranties for indentation, scratching,
damage caused by misuse, negligence, accidents,
fi re, insects, pets, shoes (particularly high heels), rocks,
sand, other abrasives, improper storage/handling or
maintenance, furniture (chair legs or casters), appliances,
mobility-aid devices (such as walkers, canes, scooters,
and wheelchairs), and misuse or improper alterations
of the original manufactured product. Failure to follow
Somerset Installation Guidelines will void this warranty.
Issues of workmanship by the installer are outside Som-
erset’s control and cannot be covered. Movement due
to moisture changes, including construction methods or
materials, plumbing, other trades, and weather or natural
disasters is excluded. Cupping or crowning, changes in
width, thickness, and length, checking/splitting, etc. are
all moisture issues. Warranties described herein apply to
Somerset fl ooring only—any molding and trim items that
may be purchased to complete your fl oor are excluded
and are not warrantied by Somerset Hardwood Flooring.
Consequential or incidental damages are also
excluded, including but not limited to loss of use of
fl ooring or facilities/equipment, loss of profi t or revenue,
downtime, etc.