Operating Instructions and Installation Instructions

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Tips on troubleshooting
HOMELINK-COMPATIBLE!
If your vehicle is equipped with a HomeLink system (Version 7), our drive and radio receiver with 868.6 MHz are compatible.
Another radio frequency (40.685 or 434.42 MHz) must be used with older HomeLink systems. Information can be found under
“http://www.eurohomelink.com” or contact your specialist dealer.
IMPORTANT!
Many malfunctions can be resolved by a controller reset (delete force values), then reprogram the drive.
If you cannot nd the malfunction in the table and eliminate it, take the following actions:
• Perform a controller reset (delete force values) on the controller.
• Disconnect connected accessories (e.g. photo eyes) and reconnect the jumper for a safety connection.
• Set all DIP switches to the factory setting.
• If settings have been changed using TorMinal, perform the controller reset with TorMinal.
• Check all connections on the direct connectors and terminal strip and retighten if necessary.
Drive malfunctions can be corrected according to the following table. If this does not help, contact your specialist dealer for assistance or consult our
website at http://www.sommer.eu.
Malfunction Possible causes Corrective action
Lighting blinks. Drive has not been programmed,
no force values stored.
Program the drive See chapter “Using for the rst time -
programming the drive”.
Drive does not function and lights do not
light up.
No voltage present. Stick in the power mains plug.
No controller installed. Install controller.
Circuit breaker for garage circuit has
tripped.
Replace circuit breaker, check circuit with a different consumer
device (e.g. electric drill).
No lights when opening and closing the
door.
Defective light bulb. Replace light bulb. See chapter “Care and maintenance - light bulb
replacement”.
Drive doesn't function. Controller incorrectly installed. Plug controller correctly into terminal strip.
Photo eyes interrupted. Remove interruption.
Drive does not function when operated
with a hand-held remote control.
Battery in the hand-held remote control
is empty.
Replace battery with new one.
The hand-held remote control has
not been programmed for the radio
receiver.
Programming the hand-held remote control.
Incorrect radio frequency. Check the frequency (868/434 MHz, without external antenna).
The command is constantly pending
because the button of the hand-held
remote control is stuck.
Release the key or replace the hand-held remote control.
Drive does not function when
button-operated.
Button not connected or is defective. Connect button or replace it.
Door stops while closing, moves about
10 cm in the opposite direction, and
stops.
Force cut-off actuated by an obstacle. Remove obstacle, open door completely.
Incorrect force values programmed or
force tolerance set too low.
Wipe force values and teach again.
Guide idler incorrectly adjusted. Readjust the guide idler, see the chapter “Commissioning -
adjusting the door Closed + Open end positions”.
Door incorrectly adjusted or defective
(e.g. spring shaft).
Have door adjusted or repaired by a technician.
Door stops while opening, moves about
10 cm in the opposite direction and
stops.
Force cut-off actuated by an obstacle. Remove obstacle. Move door completely to “door Close” end
position using button.
Incorrect force values programmed or
force tolerance set too low.
Wipe force values and teach again.
Guide idler incorrectly adjusted. Readjust the guide idler, see the chapter “Commissioning -
adjusting the door Closed + Open end positions”.
Door stops while opening. Connected photo eye interrupted and
DIP switch 1 is ON.
Eliminate interruption or turn DIP switch 2 to OFF.
Drive does not close the door. Photo eyes power supply interrupted. • Check connection.
• Replace fuse.
Drive has been disconnected from
mains power supply.
The drive always opens the door completely upon rst command
after the power supply has been restored.
Troubleshooting