Operating Instructions and Installation Instructions

Troubleshooting
t
– 30
Malfunction Possible causes Corrective action
Drive opens the door and then does not
respond to a command from the remote
control or the button.
Safety input tripped (e.g. photo eyes
defective).
• Remove object from photo eye.
• Repair photo eyes.
• Direct connector not properly plugged in.
“Door CLOSE” end switch in the
carriage defective.
Replace end switch.
Drive closes the door and then does not
respond to a command from the hand-
held remote control or the button.
“Door OPEN” end switch in the
carriage defective.
Replace end switch.
Connected warning light doesn't light up. Defective fuse. Replace fuse; see chapter “Maintenance and care - replace fuse
(warning light connection)”.
Defective light bulb. Replace light bulb of warning light.
Speed varies during opening and closing.
Drive starts slowly and then accelerates. Soft running, completely normal.
Chain rail dirty. Clean the rail and lubricate again; see chapter “Care and
maintenance - cleaning chains and drive unit rail”.
Chain rail lubricated with incorrect oil. Clean the rail and lubricate again; see chapter “Care and
maintenance - cleaning chains and drive unit rail”.
Chain tightened incorrectly. Tighten the chain; see chapter “Installation - pre-installation”.
Drive does not end learning procedure. End position incorrectly adjusted. Adjusted end position; see chapter “Commissioning - adjusting the
door Closed + Open end positions”.
Radio receiver only!
All LEDs ashing.
All memory locations occupied,
max. 112.
• Delete any hand-held remote controls that are no longer needed.
• Install additional radio receivers.
LED 3.1 or 3.2 lights up continuously. The radio signal is being received; the
button of a hand-held remote control
might be defective or an external signal
is present.
• Remove the battery from the hand-held remote control.
• Wait until the external signal falls off.
LED 3.1 or 3.2 lights up. The radio receiver is in the Learning
mode and awaiting a radio code from a
hand-held remote control.
Press the desired hand-held remote control button.