User Guide VELOCITY™ BTE www.sonici.
Owner Information Hearing Aid Serial Number(s): Left: _______________ Right ______________ Hearing Aid Model(s): Left: _______________ Right ______________ Battery Size(s): Left: _______________ Right ______________ Memory Number Listening Situation 1 2 3 4
Table of Contents Owner Information........................................................2 Hearing Expectations....................................................4 Your Hearing Aid............................................................6 Your BTE Hearing Aid....................................................7 Turning Your Hearing Aid On and Off............................9 Putting On Your BTE .....................................................10 Removing Your BTE ..................................
SONIC Hearing Expectations Set Appropriate Expectations It is important that you have the right expectations regarding your hearing aids. Hearing aids will give you better hearing, but they are not a cure for hearing loss. People whose expectations are too high ("I thought they would make my hearing normal") are likely to be disappointed and may give up. Hearing Aids Can: • Help you hear and understand better in most situations. • Allow you to participate more in group situations and meetings.
BTE USER GUIDE Be Patient Unlike eyeglasses, which correct your vision as soon as you first put them on, hearing aids need some time for proper adjustment. It may take several weeks or months to completely adjust to your hearing aids, so try to be patient. During the first week or so, try different listening situations, such as one-on-one conversations with family and friends and conversations with two or three people at home or in quiet settings.
SONIC Your Hearing Aid Thank you for purchasing a Sonic hearing aid. Sonic incorporates an advanced digital processor for more lifelike sound. With your hearing aid, you’ll be able to enjoy more natural everyday sound quality. Your hearing aid has been programmed to fit your hearing and communication needs. If you feel your program needs to change, your hearing healthcare provider can make changes to improve the sound. Please review this instruction guide carefully.
BTE USER GUIDE Ear Hook Program Button Battery Compartment Earmold Tubing Volume Control (optional) Earmold 7
SONIC Label Sonic Year of Manufacture Serial Number Brand Name Configuration: M = Microphone T = Telephone D = Directional BLUE tile indicates a LEFT hearing aid. RED tile indicates a RIGHT hearing aid.
BTE USER GUIDE Turning Your Hearing Aid On and Off If your hearing aid has a volume control, slowly rotate it upward to turn it on. You will feel a click as the hearing aid turns on. Continue to rotate the wheel up until the volume is at a comfortable level. To turn off your hearing aid, rotate the volume control wheel down until it clicks off. If your hearing aid does not have a volume control, open the battery door slightly to turn it off. Fully close the door to turn the device back on.
SONIC Putting On Your BTE Start with the BTE hearing aid and earmold for your left ear. If you have a volume control, rotate the volume control wheel down until it clicks off. Connect the earmold to the hearing aid by pushing the hearing aid's ear hook into the tube on the earmold. Once the two are connected, hold the earmold with your thumb and first finger. Gently guide it into your ear canal. Gently pulling down on your ear lobe with your other hand may help.
BTE USER GUIDE Removing Your BTE To take your hearing aid off, hold the earmold with your thumb and first finger. Gently pull it out of your ear canal. A slight twist may be needed to remove it. Do not pull on the tube, as it may come out of the earmold. Once the earmold is out of your ear, remove the hearing aid from behind your ear. Reminder Even though they look the same, hearing aids are programmed to fit a specific ear (right or left).
SONIC Removing Feedback/Squeal Your hearing aid may have the ability to address feedback (whistle/squeal). To remove feedback: 1. Make sure you are in a quiet environment. 2. Press and hold the program button on your hearing aid for four seconds until you hear tones. Note: If you do not hear the tones, this feature is not enabled for your hearing aid. 3. Remove your finger from the program button and from the vicinity of the hearing aid. You will hear several bursts of noise.
BTE USER GUIDE Using the Volume Control Your hearing aid is designed to adjust to the sound level of the environment around you. You should only need to make small volume changes to get natural and comfortable sound. In order to make these small changes, your hearing aid may have a volume control that allows you to turn up or turn down the volume when needed. Rotate the volume control wheel up to turn up the volume as needed. If you need to lower the volume, slowly turn the volume control wheel down.
SONIC Using the Program Button Your hearing aid has a program button. This button gives you the ability to choose different listening programs. When you turn the hearing aid off and then on, it automatically returns to program 1. Each time you press the button, you move to the next program. The sequence is 1, 2, 3, 4, 1, 2 ... Your hearing aid may use SmartTones™ to help you identify which program you are using. When you select program 1 you will hear one beep, program 2 will emit two beeps, and so on.
BTE USER GUIDE Changing The Battery The life of your hearing aid battery will vary depending on your hearing program, the listening situation, and the length of daily use. A tone sequence or Voice Alert will tell you when the battery in your hearing aid is low. When you hear the warning, change the battery in your hearing aid. If the battery gets so low that it cannot supply enough power to your hearing aid, a SmartTone™ power off sequence will play and the aid will shut off.
SONIC Install a new battery 1. Remove the colored tab from the zinc-air battery before putting it in the hearing aid. 2. Insert the battery so the "+" sign on the battery matches the "+" sign on the battery door. 3. Close the battery door. If you have a volume control, turn the wheel upward to turn the hearing aid on. Cup your hand around the hearing aid. A whistling or squealing sound means the battery is working.
BTE USER GUIDE Change Batteries Regularly Below is a table designed to help you determine when you should change the batteries. The exact battery life you experience may vary. If your hearing aid is not in use, open the battery compartment door to turn the aid off. This will prevent battery drain. Also, your hearing aid may be programmed with SmartTones™ or Voice Alerts to tell you when to change the battery.
SONIC Direct Audio Input Using the Direct Audio Input (DAI) with assistive listening devices may improve the understanding of speech in one-on-one conversations. It may also reduce stress in noisy environments. Attach the DAI boot to your BTE. Insert the Euro plug of the assistive listening device cable into the DAI boot. Talk to your hearing healthcare provider for details on assistive listening devices.
BTE USER GUIDE Direct Audio Input Programs Your hearing healthcare provider may have programmed your hearing aid with special listening programs designed to work when the DAI boot is attached. You access these programs with your program button just as you would any other listening program. Refer to the chart on the inside cover of this User Guide to determine the programs that use the DAI feature.
SONIC Using the Telephone Your hearing aid has a telecoil option that has the ability to pick up only the sounds coming from a hearing aid-compatible telephone. Your hearing healthcare provider can program your hearing aid to take advantage of this option. Refer to the chart on the inside cover of this User Guide to determine the program that uses the telecoil feature. When you have moved to the telecoil/telephone program, place the telephone handset lightly against your ear.
BTE USER GUIDE Safety Lock As an added safety feature, your battery door has been designed with a locking bolt to deter children from accessing the battery. To lock the door, place your BTE on a flat surface with the ear hook facing left. Partially open the battery door (see below). Firmly press the locking bolt down with a thin, hard device such as a pair of tweezers. This will prevent the battery door from completely opening and exposing the battery.
SONIC Warranty Sonic will repair any defective hearing aid part within the period covered by your warranty. Ask your hearing healthcare provider for details. Labor and parts are covered by this limited warranty. If your hearing aid malfunctions, contact your hearing healthcare provider. Accessory items, such as batteries, are not covered under the warranty. Loss and damage due to misuse, abuse, accidents, tampering, or negligence are not covered under the warranty.
BTE USER GUIDE Maintenance and Care Your hearing aid needs to be cleaned daily. You can wipe the outside surface with a soft cloth or tissue. Always store your hearing aid inside its case when not in use. Important Care Tips • Keep the hearing aid in a safe place, out of the reach of pets and small children. • Remove the battery when storing the hearing aid for long periods. • When changing the battery, work over a table or countertop to keep the aid and battery from dropping.
SONIC Troubleshooting If you are having trouble with your hearing aid, check this guide to quickly find a possible solution.
BTE USER GUIDE Problem Solution Program Button Doesn’t Work Battery may be low or dead Replace the battery Whistling or Feedback Earmold tube is loose Remove and replace earmold You may have excessive ear wax Consult your hearing healthcare provider Program settings not optimum Consult your hearing healthcare provider Sound is Distorted or Not Clear Battery may be low or dead Replace the battery Earmold not inserted properly Re-insert earmold Program settings not optimum Consult your hearing
SONIC Consult your physician if excessive earwax, skin irritation, or a foreign object prevents you from wearing your hearing aid. Always remove the aid while undergoing any kind of electromagnetic treatment such as X-Rays, Magnetic Resonance Imaging (MRI), Computerized Axial Tomography (CAT), Electroencephalogram (EEG), Electrocardiogram (EKG), Short Wave Diathermy, or other electrical or magnetic treatment.
BTE USER GUIDE Get the Most from your Hearing Aid Consistent use of your hearing aid is strongly recommended. In most cases, infrequent use does not allow you to obtain the full benefit from your aid. Your hearing healthcare provider can also assist you in other hearing improvement techniques. The use of a hearing aid is only part of hearing rehabilitation. Your hearing aid may need to be supplemented by auditory training and instruction in speech reading. No hearing aid completely restores normal hearing.
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Compliance with Requirements for Europe This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certified by applying this marking. Declarations of conformity are available at: Sonic Innovations, Inc.
World Headquarters Sonic Innovations, Inc. 2501 Cottontail Lane Somerset, NJ 08873 USA + 1 888 423 7834 International Sonic AG Morgenstrasse 131B 3018 Bern, Switzerland + 41 31 560 21 21 Australia Sonic Australia 1/10 Dorsey Street Milton, QLD 4064, Australia Tel: + 61 7 3368 4044 Free call (Australia only) 1800 639 263 France Sonic France Parc des Barbanniers 3 allée des Barbanniers CS 40006 92635 Gennevilliers cedex +33 1 41 88 00 88 Canada Sonic Innovations Canada Ltd.