XP8 USER GUIDE © 2018 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION Copyright © 2018 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. THIRD PARTY TRADEMARKS Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.
TABLE OF CONTENTS GENERAL INFORMATION Phone Specifications ������������������������������������������������������� 13 2 Third Party Trademarks ����������������������������������������������������� 2 Disposal of Battery ������������������������������������������������������������ 2 Guideline for Headphone and Earphone �������������������������� 2 Register Your Phone ��������������������������������������������������������� 2 Phone Models Covered ����������������������������������������������������� 2 S
Programmable Keys �������������������������������������������������������� 26 Accounts �������������������������������������������������������������������������� 26 Google ������������������������������������������������������������������������������ 26 Languages & Input ����������������������������������������������������������� 27 Backup & Reset ��������������������������������������������������������������� 27 �������������������������������������������������������� 37 Sending SMS/MMS Message 37 Ma
SAFETY GUIDELINES Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones. Do not use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress. Electrical interference may obstruct the use of your phone.
HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR MOBILE PHONES In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
CHILD SAFETY Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard. EMERGENCY CALLS Mobile phones operate using radio signals, which cannot guarantee connection under all conditions.
BATTERY SAFETY WARNING FOR IEEE1725 Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. CHARGING SAFETY WARNING The equipment shall only be charged when in the non-hazardous area using a charger specifically supplied for use with the unit USB cable and AC charger S42A02/ S84A02/ 1-CHUSQ302-097.
BATTERY USAGE Sonim XP8 phone comes with a removable battery. For any battery related queries, contact Sonim customer support. • Use only a Sonim XP8800 certified battery that is designed for this phone model. • The use of other batteries may void the warranty terms of your phone and cause damage. • It is recommended to protect the battery from extreme temperature environments and moisture. • Please keep the battery out of the reach of children. INSERTING THE BATTERY 1.
3. CHARGING ANIMATION/ICON • If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed. • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged. • After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.
YOUR SIM/MEMORY CARD Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone. REMOVING THE BACK COVER 1. UNSCREW COVER To open the battery cover, rotate the battery cover screw in an counter clockwise direction. REMOVING THE BATTERY 1. UNSCREW COVER After removing the back cover, remove the battery by using Sonim screw driver tool. 2. LIFT THE COVER Lift the back cover to reveal the battery slot. 3.
INSERTING THE SIM CARD 1. UNSCREW COVER Use the Sonim provided screwdriver to unscrew the battery cover screw on the back of the phone. 2. LIFT THE COVER Remove the battery cover and the battery. 3. INSERT SIM CARD 1 Slide the silver clip and insert the SIM card. Lock the silver clip. YOUR SIM/MEMORY CARD INSERTING MEMORY CARD 1. SLIDE THE SILVER CLIP Slide (push forward) and lift the silver clip over the designated slot. 2.
GETTING STARTED FEATURE DESCRIPTION Dedicated keys Power Key/ PTT Key/Volume key (Up and Down)/Yellow Key/Alarm key/ WHAT IS IN THE BOX? The list of items in the Sonim XP8 phone box are: • • • • • • Sonim XP8 phone Battery Quick Start Guide Screw Driver Type C Cable Quick Charger Home/Recent/Back keys Ports Water-proof USB3.1 type-C, High Speed, OTG DISPLAY Size PHONE SPECIFICATIONS 5” 1080p with outdoor visibility & low power consumption Glove touch Outdoor Visibility Yes Color 16.
USING YOUR SONIM XP8 16 17 18 28 4 27 26 15 14 1 13 5 25 21 6 20 7 2 19 3 8 12 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Sonim XPand Connector USB-C Volume Up/Down Power ON Button PTT Button Display App Tray Speakers Back Button Home Button Microphone Recent Button Google Search Bar Battery Level Indicator Front Camera YOUR SONIM XP8 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.
SWITCHING ON THE PHONE 1 2 3 Press and hold Power button for 2 seconds. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed. Ensure that a valid SIM card is inserted in your phone. 4 SETTING UP YOUR PHONE For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.
NOTIFICATION BAR ICONS The icons displayed at the top of the screen provides information about the status of the device. The details such as date and time, battery charge status, and data service are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and call forward (only if Always forward is enabled) and Wi-Fi connectivity are displayed, if the feature is activated.
• None: Disables the screen lock. • Swipe: When the screen is locked, slide your finger from bottom to top to unlock it. • Pattern: When enabled, enter you own pattern. When the phone is locked, unlock it using the pattern. When the phone screen is locked, you can answer an incoming call, without unlocking the screen. • PIN: When enabled, enter you own PIN value. When the phone is locked, unlock it using the PIN. When the phone screen is locked, you can answer an incoming call, without unlocking the screen.
SUGGESTIONS Your Android device offers suggestions and reminders about the features and you can easily remove them from the Settings. PAY FASTER WITH GOOGLE You can save payment information to your Google account for easier online checkout process. SET DO NOT DISTURB SCHEDULE You can set your device on Silent mode at certain. You can add a rule by tapping on Add rule ( ) CHANGE WALLPAPER You can choose the wallpaper from Live Wallpapers, Photos and Wallpapers.
WIRELESS & NETWORKS SETTINGS WI-FI Wi-Fi is a wireless network technology that can provide Internet access at distance up to 100 feet, depending on the Wi-Fi router and surroundings. You can access Internet when you connect your XP8 to a Wi-Fi network. To connect your phone to a Wi-Fi network; 1. From Notifications or App screen, tap on Settings ( ). 2. Select Wi-Fi ( ). 3. Set the Wi-Fi to ON position located under Wireless & networks settings.
RENAME THIS DEVICE 3. Turn on Airplane mode. 1. From the Bluetooth screen, tap on Option ( ) > Rename this device to rename the selected device. 2. Enter the name and tap on RENAME. SHOW RECEIVED FILES From the Bluetooth screen, tap on Option ( received files to view the received files. ) > Show The received files are listed. CARKIT AUTO-PAIRING 1. From the Bluetooth screen, check Option ( ) > CarKit Auto-Pairing. 2. Select Yes as phone automatically connects to the carkit on connecting to dock.
VPN 1. From Notifications or App screen, tap on Settings ( ). 2. Select Wireless & Networks > More > VPN. 3. Tap on the icon ( ) to add a new VPN profile. 4. In Edit VPN profile screen, enter the Name, Type (select from the drop-down list), and the server address. 5. Enter Username and password. 6. Select Save. CELLULAR NETWORKS 1.
MANAGING DEVICE SETTINGS DISPLAY 1. From Notifications or App screen, tap on Settings ( ) > Device > Display ( ). 2. Set one of the following options to configure your phone’s display: • Brightness level: • Adaptive Brightness: Set the brightness of the phone display. This also optimizes the battery power consumed. • Show network operator: If enabled, shows network name on the status bar. • Wallpaper: Set the wallpaper for your home screen.
from the list and tap on OK to set as the ringtone. 11. Default notification ringtone: Select the required notification ringtone from the list and tap on OK to set as the ringtone. 12. Default Alarm ringtone: Select the required alarm ringtone from the list and tap on OK to set as the ringtone. 13. Emergency Broadcast: • Emergency alert settings: • Show extreme threats: Check this option to display alerts for extreme threats to life and property.
• System • Other • Cached data • Explore 3. Tap on More ( ) > Storage Cleanup. You can clean the following junk files: • Cache junk • Residual junk files • Obsolete apks Select the above files and tap on CLEAN JUNK. BATTERY 1. From Notifications or App screen, tap on Settings ( ) > Device > Battery ( ). 2. Set the Battery saver ON by selecting the option given for Turn on automatically: • Never • at 5% battery • at 15% battery Battery saver turns off automatically when your device is charging.
MANAGING PERSONAL SETTINGS LOCATION You can enable and configure the Location settings. 1. From Notifications or App screen, tap on Settings ( ) > Personal. 2. Select Location ( ). Enable and modify required location settings. 3. Set the Mode to one of the following options: • High accuracy: Use GPS, Wi-Fi, and cellular networks to determine location.rks to determine location. • Battery saving: Use Wi-Fi and cellular networks to determine location. • Device only: Use GPS to determine location. 4.
when the phone is locked. • Fingerprint: User can set Fingerprint to secure the device. • Smart Lock: Keep your device unlocked in the following scenarios: • On-body detection • Trusted places • Trusted devices • Trusted face • Voice Match On Smart Lock screen, tap on Option ( ) > How it works. The information on Smart lock is displayed. Tap on Help and the Google support window is displayed. You can check for the required information. 3. Encryption: By default, the phone is already encrypted. 4.
• Open source licenses • Show debug items • Help & feedback LANGUAGES & INPUT You can set the phone’s language to any of the languages displayed in the language list. 1. From Notifications or App screen, tap on Settings ( ) > Personal > Langauages & input ( ). 2. Tap on Languages and select any language from the list as your preferred language. • Default language: You can set English as a default language.
• Personal: • Google account • Other Third party applications • Tap on RESET PHONE to reset the device. A message is displayed; Erase all your personal information and downloaded apps? You can’t undo this action. • Tap on ERASE EVERYTHING to erase all the data.
MANAGING SYSTEM SETTINGS DATE & TIME You can set and display the date and time on the phone. You can also select the display format. 1. From Notifications or App screen, tap on Settings ( ) > System > Date & time ( ). 2. Select the following options to configure phone: • To synchronize the date and time with the network provided time, enable Automatic date & time. • To synchronize the time zone with the network provided time zone, enable Automatic time zone. • To set the date manually, select Set date.
ABOUT PHONE 1. From Notifications or App screen, tap on Settings ( ) > System > About phone ( ). 2. Go to Software Update and Check for Updates. If there is any updates, it starts updating. 3.
MANAGING CONTACTS SENDING A MESSAGE FROM CONTACTS You can use the phonebook to maintain phone numbers of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. You can send SMS and MMS messages to the contacts. To access the contacts, from Home screen, select Contacts ( ). The contacts saved in the phonebook are displayed.
account. • Bluetooth: Send the contact details to a Bluetooth device paired with your phone. Select the Bluetooth device to share the contact. • Android Beam: You can share the contact via Android Beam by selecting another device which is listed in your device. • Messaging: Send the contact details as a multimedia message to any mobile phone. • Save to Drive: You can share the contact and save it in the Drive in a selected folder which is synced with your PC. Tap on Save to save the contact in the Drive.
MERGE CONTACTS 1. From App screen, tap on Contacts ( ). 2. Select Options ( ) > Merge contacts. Contacts are merged. SEARCHING A CONTACT 5. You can share the favorite contact using following apps: • Gmail • Bluetooth • Messaging ADDING GROUPS 1. From App screen, tap on Contacts ( ). 2. Tap Search ( ) and enter the first few letters/ numbers of the contact name/phone number to be searched. All the contacts containing the searched text are displayed. 1. From App screen, tap on Contacts ( ). 2.
MANAGING CALL SETTINGS CALL HISTORY SCREEN MAKING A CALL From Home screen or Apps Menu, tap on the Phone ( ). The Phone screen with Call history ( and Call Options ( ) are displayed. ), Dial pad ( ), To dial a number use one of the following options: • Call history: Tap on the call History icon ( ). Tap on the Phone icon ( ) beside the contact or tap on the contact, and tap on the number.
• Sort by: You can sort the contacts by First name or Last name. • Name format: You have two options to display the contact name: • First name first • Last name first SOUNDS AND VIBRATION • Phone Ringtone: To change the phone ringtone, 1. From Notifications or App screen, tap on Settings ( ). 2. Tap on Device settings > Sound ( ) > Phone ringtone. 3. Select the required ringtone from the list and tap on OK. The ringtone is changed. OR 1. From Notifications or App screen, select Phone ( ). 2.
SIP SETTINGS SIP accounts: To add a SIP account and configure your incoming and outgoing preferences: 1. Tap on Calling accounts > SIP settings > SIP accounts. 2. On SIP accounts screen, tap on Add SIP account ( ) to configure a new SIP account. 3. Enter the following details and tap on Save to save the account: • Username: Username to login to SIP account. • Password: Password to login to SIP account. • Server: SIP server details.
SENDING MESSAGES AND MAILS SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. You can use the Messaging in your phone to send an SMS and MMS message to other mobile phones or any other equipment that can receive SMS and MMS. The MMS feature will be available only if subscribed from your network operator.
Auto-download Enable this option to set the auto MMS when download MMS while roaming. roaming Use simple characters Enable to use simple characters. Get SMS delivery reports Enable to get the SMS delivery report. Wireless alerts Displays the active alerts in your area. SIM card messages Manages the messages in the SIM card located under Text Messages. Phone number Displays the SIM number. DELETING MESSAGES To delete all the messages, 1. From Home screen or App screen, tap on Messages ( ). 2.
PUSH-TO-TALK SERVICES Sonim supports Virtual Pre-Load (VPL) mechanism which is also known as Stub to install the PTT application. For more information on TELUS Push to Talk, refer to the following link: https://www.telus.com/en/on/business/phone-plans/ push-to-talk.
SONIM SCOUT SUPPORT Sonim Scout is a solution that allows the user to register with Sonim and use a number of key enterprise features. Support tab consists of the following features: • Chat • Remote Control • SonimCare • Warranty Registration • Device Information • Device Help • Terms of Use • Contact Sonim Support Sonim Cloud account required to fully utilize SCOUT capabilities. For more information, visit http://www. sonimcloud.com. To acces Sonim Scout, On the App screen, tap on Sonim Scout ( ).
USING APPLICATIONS CAMERA The Sonim XP8 has a rear camera with 12MP fixed focus for taking pictures. The pictures are saved in Photos. 1. From Home screen or App screen, tap on Camera ( ). 2. Select Camera mode to set the following modes: • Normal ( ): To shoot a picture in normal mode, tap on soft key to capture the picture. Use Volume Up and Down key or pinch with fingers to Zoom in and Zoom out. • Video ( ): Tap on Video button to enable the video mode and start the recording.
CALENDAR The Calendar helps you to set appointments, schedule reminders and alerts and repeat them if required. You can also view your saved tasks on a daily or weekly basis. To access calendar; 1. From App screen, tap on Calendar ( ). 2. To change the calendar view, tap on Option menu ( ) and you can view the calendar in Day, 3 Day, Week, and Month format. 3. Tap on Add ( ) icon to add the following in your calendar: • Goal: You can choose a goal and the calendar schedules sessions for your goals.
the Recording list is opened. Tap on the required recording. FILE MANAGER You can view/edit/delete/share the files stored in the phone through File Manager. 1. From App screen, tap on File Manager ( ). 2. On the File manager screen, tap on Option ( ) to view the following Actions: • Properties: View the properties of the folder. • Refresh: Refresh the folder. • New folder: Create a new folder. • New file: Create a new file. • Select all: Selects all the folders.
• 15 minutes • 30 minutes • Until stopped • Revert to Factory Defaults: This option deletes all the settings including Presets. Select OK to confirm. 7. Tap on Sleep. You can turn off the radio after a selected time frame: • 15 minutes • 30 minutes • 45 minutes • 1 Hour 8. Tap on All Channels. The available channels/ stations are displayed with the station serial number. For example, first station in the list is displayed as Station:1.
REGULATORY INFORMATION RF EXPOSURE INFORMATION (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/ kg.
fixed to US operation channels only. • Operations in the 5.15-5.25GHz band are restricted to indoor usage only. INDUSTRY CANADA STATEMENT (IC: 8090A-PG4032) This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference, and • This device must accept any interference, including interference that may cause undesired operation of the device.
INDEX A About Phone 30 Accessibility 29 Accessories 26 Accounts 26 Airplane Mode 20 Android Beam 20 Applications Music FM Radio File Explorer 24 Auto-sync 26, 32 B Backup 27 Battery 24 Charging Indicator 10 Blocked Number 32 Bluetooth 19 Bluetooth Tethering 20 C Call Screening 36 Capture 17 Cellular Networks APN 21 Contacts Export Import Share 32 D Data Usage 20 Data Saver 20 Date 29 Detection 18 Dictionary 27 Display 22, 34 E Encryption 26 INDEX F FCC 45 Fingerprint 18 G Gesture 24 Google 26 H Hots
S SAR 45 Scout Setup Utilities Support 40 Screenshot 17 Security 25 SIP 36 SIP Accounts 36 SMS/MMS Message 37 Sound 22 Speech 27 Speed Dial 35 Spell Checker 27 Storage 23 Internal Share 23 T Tap Pay Payment 24 TELUS 39 Tethering & Portable Hotspot 20 Time 29 Toggle Torch Jump to Camera 24 U USB Power Saving 23 Users Lock Screen 24 V VPN 20 W Wallpaper 17 Photos 17, 22 Wi-Fi 20 Wi-Fi Hotspot 20 WPS 19 X XP8 9 INDEX 48
