XP8 USER GUIDE © 2018 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION Copyright © 2018 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. THIRD PARTY TRADEMARKS Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.
TABLE OF CONTENTS GENERAL INFORMATION GETTING STARTED 13 2 What is in the Box? ���������������������������������������������������������� 13 Third Party Trademarks ����������������������������������������������������� 2 Phone Specifications ������������������������������������������������������� 13 Disposal of Old Electrical and Electronic Equipment ������� 2 Disposal of Battery ������������������������������������������������������������ 2 Guideline for Headphone and Earphone ������������������
MANAGING PERSONAL SETTINGS 26 Location ��������������������������������������������������������������������������� 26 Security ���������������������������������������������������������������������������� 26 Accessories ���������������������������������������������������������������������� 27 Programmable Keys �������������������������������������������������������� 27 Accounts �������������������������������������������������������������������������� 27 Google ����������������������������������������������
SAFETY GUIDELINES Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones. Do not to use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress. Electrical interference may obstruct the use of your phone.
HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR MOBILE PHONES In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
CHILD SAFETY Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard. EMERGENCY CALLS Mobile phones operate using radio signals, which cannot guarantee connection under all conditions.
BATTERY SAFETY WARNING FOR IEEE1725 Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or remanufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. CHARGING SAFETY WARNING The equipment shall only be charged when in the non-hazardous area using a charger specifically supplied for use with the unit USB cable and AC charger S42A02(US plug)/ S42A00(EU plug)/ S42A01(UK plug).
BATTERY USAGE Your Sonim XP8 phone comes with a removable battery. For any battery related queries, contact Sonim customer support. • Use only a Sonim XP8800 certified battery that is designed for this phone model. • The use of other batteries may void the warranty terms of your phone and cause damage. • It is recommended to protect the battery from extreme temperature environments and moisture. • Please keep the battery out of the reach of children. INSERTING THE BATTERY 1.
3. CHARGING ANIMATION/ICON • If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed. • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged. • After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.
YOUR SIM/MEMORY CARD INSERTING THE SIM CARDS Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone. To access the SIM Card slots, use your Sonim screwdriver to remove the battery door screw and then remove the battery. The SIM card slots will be found under the battery. REMOVING THE BACK COVER 1.
INSERTING MEMORY CARD To access the Memory Card slot, use your Sonim screwdriver to remove the battery door screw and then remove the battery. The memory card slot will be found under the battery. 1. SLIDE THE SILVER CLIP Slide (push forward) and lift the silver clip over the designated slot. 2. PLACE THE MEMORY CARD Place the memory card in the designated slot and close the silver clip. 3. USE SONIM SCREWDRIVER You can use the Sonim provided screwdriver tool to open the screws.
GETTING STARTED WHAT IS IN THE BOX? The list of items in the Sonim XP8 phone box are: • • • • • • • Sonim XP8 phone Battery Quick Start Guide Screwdriver USB Type C Charging Cable Quick Charger Battery Cover PHONE SPECIFICATIONS FEATURE DESCRIPTION Ambient temperature -20oC to +55oC Size 152mm x 79.5 mm x 18 mm Weight approx. 335 gms Dedicated keys Power Key/PTT Key/Volume Key (Up and Down)/Yellow Key/Alarm Key/Home/Recent/Back Keys Ports Waterproof USB3.
USING YOUR SONIM XP8 16 17 18 28 4 27 26 15 1 14 13 5 25 21 6 20 7 2 19 3 8 12 9 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. Sonim XPand Connector USB-Type C Volume Up / Down Power ON Button PTT Button Display App Tray Speakers Back Button Home Button Microphone Recent Button Google Search Bar Battery Level Indicator Front Camera USING YOUR SONIM XP8 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28.
SWITCHING ON THE PHONE 1 2 3 Press and hold Power button for 2 seconds. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed. Ensure that a valid SIM card is inserted in your phone. 4 SETTING UP YOUR PHONE For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.
NOTIFICATION BAR ICONS The icons displayed at the top of the screen provides information about the status of the device. The details such as date and time, battery charge status, and data service are displayed when the phone is in standby mode. Other indicators such as Bluetooth connectivity status, airplane mode, alarm and Call Forward (only if Always Forward is enabled) and Wi-Fi connectivity are displayed, if the feature is activated.
• Swipe: When the screen is locked, slide your finger from bottom to top to unlock it. • Pattern: When enabled, enter your own pattern. When the phone is locked, unlock it using the pattern. When the phone screen is locked, you can answer an incoming call, without unlocking the screen. • PIN: When enabled, enter your own PIN value. When the phone is locked, unlock it using the PIN. When the phone screen is locked, you can answer an incoming call, without unlocking the screen.
SUGGESTIONS Your Android device offers suggestions and reminders about the features and you can easily remove them from the Settings. PAY FASTER WITH GOOGLE You can save payment information to your Google account for easier online checkout process. SET DO NOT DISTURB SCHEDULE You can set your device on Silent mode at certain. You can add a rule by tapping on Add rule ( ). CHANGE WALLPAPER You can choose the wallpaper from Live Wallpapers, Photos and Wallpapers.
WIRELESS & NETWORKS SETTINGS WI-FI Wi-Fi is a wireless network technology that can provide Internet access at distance up to 100 feet, depending on the Wi-Fi router and surroundings. You can access the Internet when you connect your XP8 to a Wi-Fi network. To connect your phone to a Wi-Fi network; 1. From Notifications or Apps menu, tap on Settings ( ). 2. Select Wi-Fi ( ). 3. Set the Wi-Fi to ON position located under Wireless & networks settings.
The device is displayed in Paired devices list. RENAME THIS DEVICE 1. From the Bluetooth screen, tap on Option ( Rename this device to rename the device. 2. Enter the name and tap on RENAME. )> 1. From Notifications or App menu , tap on Settings ( ). 2. Tap on More located under Wireless & networks settings. 3. Turn on Airplane mode. NFC SHOW RECEIVED FILES From the Bluetooth screen, tap on Option ( received files to view the received files.
5. Select Set up Wi-Fi hotspot to set up a mobile hotspot. 6. Enter Network name, Security details and Password. Select Save. BLUETOOTH TETHERING When the Bluetooth Tethering is activated, you can share your phone’s Internet connection with the other Bluetooth paired devices. 1. From Notifications or App menu, tap on Settings ( ). 2. Select More located under Wireless & networks settings. 3. Tap on Tethering & Portable hotspot. 4. Enable Bluetooth Tethering.
MANAGING DEVICE SETTINGS DISPLAY 1. From Notifications or App menu, tap on Settings ( ) > under Device > Display ( ). 2. Set one of the following options to configure your phone’s display: • Brightness level: Set the brightness of the phone display. • Adaptive Brightness: This optimizes the brightness level for available light. • Show network operator: If enabled, shows network name on the status bar. • Wallpaper: Set the wallpaper for your home screen.
• Repeat callers: Enabling this option allows a person to call for the second time within a 15 minute period. • Automatic rules: You can add a new rule for Event or Time. • Block visual disturbances: • Block when screen is on: Prevents notification from popping on the screen. • Block when screen is off: Prevents notifications from turning on the screen or pulsing the notification light. 10.Phone ringtone: Select the required ringtone from the list and tap on OK to set as the ringtone. 11.
be automatically powered OFF at the set time. • Power OFF device at: If you enable Automatic Power OFF, this option will be active. You can set the time for the device to be powered off. • Automatic power OFF: If this is enabled, upon USB disconnection, the device is powered off at the set time. • On USB disconnect, power off: You can set the time for the device to be powered off once the USB is disconnected. STORAGE 1. From Notifications or App screen, tap on Settings ( ) > Device > Storage ( ). 2.
TAP & PAY 1. From Notifications or App screen, tap on Settings ( ) > Device > Tap & pay ( ). 2. Tap on Payment default and select Google Pay. 3. Tap on Use default and select either one of the options: • Except when another payment app is open • Always 4. Tap on Option ( ) > How it works to learn more about the feature’s functionality. GESTURES 1. From Notifications or Apps screen, tap on Settings ( ) > Device > Gestures ( ). 2.
MANAGING PERSONAL SETTINGS LOCATION You can enable and configure the Location settings. 1. From Notifications or App screen, tap on Settings ( ) > Personal. 2. Select Location ( ). Enable and modify required location settings. 3. Set the Mode to one of the following options: • High accuracy: uses AGPS, Wi-Fi, mobile networks, and other sensors to get the highestaccuracy location for your device. It uses location help to estimate your location faster and more accurately.
Tap on Settings ( displayed: ) and the following options are • Make pattern visible: You can toggle this option to make the pattern visible. • Automatically lock: When the security is set to pattern/PIN/password, you can set any of the following time frames to lock the device automatically: Immediately, 5 seconds, 15 seconds, 30 seconds, 1 minute, 2 minutes, 5 minutes, 10 minutes, and 30 minutes • Power button instantly locks: Power button instantly locks when this option is selected.
accordingly new options will get added or existing options will be removed for some apps. Tap on Option ( displayed: • • • • • ) and the following options are Clear app data Usage & diagnostics Open source licenses Show debug items Help & feedback LANGUAGES & INPUT You can set the phone’s language to any of the languages displayed in the language list. 1. From Notifications or App screen, tap on Settings ( ) > Personal > Languages & input ( ). 2.
Without SD card, the user is not able to create a back-up. 3. Tap on Backup account. You can set a backup account. Tap on Add account ( ) to add a new account. 4. Turn on Automatic restore to allow for the reinstallation of an application, restore backed up settings and data. 5.
MANAGING SYSTEM SETTINGS DATE & TIME You can set and display the date and time on the phone. You can also select the display format. 1. From Notifications or App screen, tap on Settings ( ) > System > Date & time ( ). 2. Select the following options to configure phone: • To synchronize the date and time with the network provided time, enable Automatic date & time. • To synchronize the time zone with the network provided time zone, enable Automatic time zone. • To set the date manually, select Set date.
PRINTING 1. From Notifications or App screen, tap on Settings ( ) > System > Printing ( ). 2. You can install the printer and print a required photo or document. ABOUT PHONE 1. From Notifications or App screen, tap on Settings ( ) > System > About phone ( ). 2. Go to AT&T Software Update and Check for Updates. If there are any updates, the updates will start. 3.
MANAGING CONTACTS SENDING A MESSAGE FROM CONTACTS You can use the phonebook to maintain phone numbers of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. To access the contacts, from Home screen or App screen, select Contacts ( ). The contacts saved in the phonebook are displayed. You can send SMS and MMS messages to the contacts.
IMPORT/EXPORT IMPORT FROM .VCF FILE 1. From Home screen or App screen, tap on Contacts ( ). 2. Select Options ( ) > Import/export. 3. Select Import from .vcf file. 4. Tap on the Option and you can view different destinations to save the imported .vcf files. 5. Select the destination. The contact is imported to the list. If the device has only one .vcf file, it is imported without any selection window. IMPORT FROM SIM CARD 1. From Home screen or App screen, tap on Contacts ( ). 2.
SETTINGS You can set the sort list to view the contacts and also the first or last name of the contact to be displayed first. 1. From Home screen or App screen, tap on Contacts ( ). 2. Select Options ( ) > Settings. The following options are displayed: • Sort by: Sort the contact names by first name or last name. • Name format: Set the contact display name to First name first or last name first.
MANAGING CALL SETTINGS MAKING A CALL From Home screen or Apps Menu, tap on the Phone ( ). The Phone screen is displayed with the following options: • Mic ( ) • Favorites ( ) • Call history ( ) • Contacts ( ) • More Option ( ) • Search ( ) • Dialpad ( ) To dial a number use one of the following options: • Call history: Tap on the Call History icon ( ). Tap on the Phone icon ( ) beside the contact or tap on the contact, and tap on the number.
on OK. The ringtone is changed. OR 1. From Home screen or Apps menu, select Phone ( ). 2. Tap on Options ( ) > Settings > Sounds and vibration. 3. Tap on Phone ringtone. 4. Select the required ringtone from the list and tap on OK. The ringtone is changed. • Also vibrate for calls: If this option is checked, device is set to vibrate mode when a call is received. • Dialpad tones: Check this option to set the tone for the dialpad when numbers are dialed.
Use SIP Calling A dialog is open with the following options: • TTY VCO: enables TTY mode only for outgoing calls. • For all calls: If this option is selected and when the phone is connected to Wi-Fi network or mobile Internet, each dialed call becomes an Internet call. • Only for SIP calls: If this option is selected, only SIP call can be dialed. RECEIVE INCOMING CALLS Enable Receive incoming calls to answer incoming Internet calls. This might reduce your phone’s battery life. CALL SCREENING 1.
SENDING MESSAGES AND EMAILS SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files and so on. You can use the Messaging in your phone to send SMS and MMS message to other mobile phones or any other equipment that can receive SMS and MMS. The MMS feature will be available only if subscribed from your network operator.
Group notification message Enable this notification message to auto combine the notification into one group. Enable gesture Enable to adjust the font size by pinching open or close. STORAGE Delete old messages Delete old messages automatically when the storage limit is reached. Text message limit Set the maximum number of SMS messages to be stored. Multimedia message limit Set the maximum number of MMS messages to be stored. Memory status Shows the memory used for SMS, MMS and the total memory used.
4. Tap on Attach ( ) icon and the following options are displayed: • Attach file • Insert from Drive The message is sent to the recipient. 5. Enter the message and tap on Send ( ). READING GMAIL 1. Select Gmail account and tap on the Gmail to retrieve. 2. To manually retrieve a new mail from Gmail account, select System/General Settings ( ) > Accounts > select a particular account, go to Option ( ) and tap on Sync now ( ) option. 3. Tap a message to read.
AT&T EPTT SERVICES Sonim supports Virtual Pre-Load (VPL) mechanism which is also known as Stub to install the EPTT application. Enhanced Push-To-Talk (EPTT) requires a subscription to work. Additional charges may apply. Contact your AT&T representative for more information about AT&T EPTT. LAUNCHING EPTT APPLICATION To launch the Enhanced PTT application, click on the AT&T EPTT icon ( ) from Home/Application screen. For more information on AT&T EPTT, refer to the link: https://www.business.att.
SONIM SCOUT SUPPORT Sonim Scout is a solution that allows the user to register with Sonim and use a number of key enterprise features. Support tab consists of the following features: • Chat • Remote Support • SonimCare • Warranty Registration • Device Information • Device Help • Terms of Use • Contact Sonim Support A Sonim Cloud account is required to fully utilize SCOUT capabilities. For more information, visit http://www. sonimcloud.com.
USING APPLICATIONS CAMERA The Sonim XP8 has a rear camera with 12MP and front camera 8MP fixed focus for taking pictures. The saved pictures can be accessed/viewed from Photos ( ). 1. From Home screen or App screen, tap on Camera ( ). 2. Select Camera mode to set the following modes: • Normal ( ): To shoot a picture in normal mode, tap on soft key to capture the picture. Use Volume Up and Down key or pinch with fingers to Zoom in and Zoom out.
• System: • Restore defaults: The camera default settings are restored. • Version Info: The camera version details are displayed. CALENDAR The Calendar helps you to set appointments, schedule reminders and alerts and repeat them if required. You can also view your saved tasks on a daily or weekly basis. To access calendar; 1. From App screen, tap on Calendar ( ). 2. To change the calendar view, tap on Option menu ( ) and you can view the calendar in Schdule, Day, 3 Day, Week and Month format. 3.
6. Tap on More Options ( options are displayed: • History • Send feedback • Help ) and the following SOUND RECORDER You can record voice memos using the sound recorder. To access the sound recorder, 1. From App screen, tap on Sound Recorder ( ). • To record an audio file, tap on Record ( ). • To stop the recording, select Stop ( ). • To save the voice memo, tap on Save. • To exit without saving, tap on Discard.
Side Connector number. For example, first station in the list is displayed as Station:1. • Long tap on the required station/channel and the following options are displayed: • Station #: Each station/channel is given a serial number in the list. • Tune: You can tune to a different station/channel. • Replace: You can replace the station/channel. • Rename: You can rename the station/channel name. • Delete: A confirmation message is displayed to delete the selected channel/station.
REGULATORY INFORMATION- USA MARKET RF EXPOSURE INFORMATION (SAR) RF exposure guidelines. If you do not use a body-worn accessory and are not holding the device at the ear, position the handset a minimum of 0cm from your body when the device is switched on. This device meets the government’s requirements for exposure to radio waves.
fixed to US operation channels only. INDUSTRY CANADA STATEMENT (IC: 8090A-PG4032) This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference • This device must accept any interference including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.
CAUTION 1. The device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. 2. The maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p. limit. 3. The maximum antenna gain permitted for devices in the band 5725-5825 MHz shall comply with the e.i.r.p. limits specified for point-to-point and non point-to-point operation as appropriate. 4.
INDEX A About phone 31 Accessibility 30 Accessories 27 Accounts 27 Airplane Mode 20 Android Beam 20 Applications 24 Auto-sync 27, 33 B G Gesture 25 Google 27 H Hotspot 20 I Import 33 K Keyboard 28 Spell Checker 28 Backup 28 Battery 24 Charging indicator 10 Blocked Number 33 Bluetooth 19 Bluetooth Tethering 21 L C M Call Screening 37 Capture 17 Cellular Networks 21 Contacts 32 Memory 24 Menu 32 Messages 38 D Languages 28 LED 14 Location 26 Lock Screen 16 N NFC 20 Data Usage 20 Data saver 20 Da
S SAR 47 Scout 42 Screenshot 17 Security 26 Setup 42 Share 33 SIP 37 SIP Accounts 36 SMS/MMS Message 38 Sound 22 Speech 28 Speed Dial 36 Spell Checker 28 Storage 24 Internal Share 24 Support 42 T Tap 25 Tethering 20 Tethering & Portable Hotspot 20, 21 Time 30 U USB Power Saving 23 Users Lock screen 24 Utilities 42 V VPN 21 W Wallpaper 17 Photos 17, 22 Wi-Fi 19 Wi-Fi Hotspot 20 WPS 19 X XP8 9 INDEX 51