XP8 USER GUIDE © 2019 by Sonim Technologies, Inc. All rights reserved.
GENERAL INFORMATION Copyright © 2019 Sonim Technologies, Inc. Sonim and the Sonim logo are trademarks of Sonim Technologies, Inc. Other company and product names may be trademarks or registered trade-marks of the respective owners with whom they are associated. THIRD PARTY TRADEMARKS Google, Android, Google Calendar, Google Now, Google Play and other marks are trademarks of Google Inc.
TABLE OF CONTENTS GENERAL INFORMATION USING YOUR SONIM XP8 15 2 Switching On the Phone �������������������������������������������������� 16 Third Party Trademarks ����������������������������������������������������� 2 Setting Up Your Phone ���������������������������������������������������� 16 Disposal of Battery ������������������������������������������������������������ 2 Key Description ��������������������������������������������������������������� 16 Guideline for Headphone and Earphon
BATTERY SETTINGS 25 Battery ������������������������������������������������������������������������������ 25 DISPLAY SETTINGS 25 Display ����������������������������������������������������������������������������� 25 SOUND SETTINGS SYSTEM 34 Language & Input ����������������������������������������������������������� 34 Gesture ���������������������������������������������������������������������������� 35 Date and Time ����������������������������������������������������������������� 35
USING APPLICATIONS 48 Camera ���������������������������������������������������������������������������� 48 Calendar ��������������������������������������������������������������������������� 48 Clock �������������������������������������������������������������������������������� 48 Calculator ������������������������������������������������������������������������� 49 Sound Recorder �������������������������������������������������������������� 49 File Manager ����������������������������������������
SAFETY GUIDELINES Please read and understand the following safety guidelines before you use the phone. These guidelines provide details to enable you to operate your phone safely and conform to any legal requirements regarding the use of cellular phones. Do not use the phone at a refueling point. Observe restrictions when using radio equipment at fuel depots, chemical plants or where blasting operations are in progress. Electrical interference may obstruct the use of your phone.
HEARING AID COMPATIBILITY (HAC) REGULATIONS FOR MOBILE PHONES In 2003, the FCC adopted rules to make digital wireless telephones compatible with hearing aids and cochlear implants. Although analog wireless phones do not usually cause interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone’s antenna, back light, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011).
CHILD SAFETY Do not allow children to play with your mobile phone or its accessories. Keep it out of their reach. They could hurt themselves or others, or could accidentally damage the mobile phone or accessories. Your mobile phone and its accessories may contain small parts, which could be detached and create a choking hazard. EMERGENCY CALLS Mobile phones operate using radio signals, which cannot guarantee connection under all conditions.
BATTERY SAFETY WARNING FOR IEEE1725 Do not disassemble or open crush, bend or deform, puncture or shred. Do not modify or re manufacture, attempt to insert foreign objects into the battery, immerse or expose to water or other liquids, expose to fire, explosion or other hazard. CHARGING SAFETY WARNING The equipment shall only be charged when in the non-hazardous area using a charger specifically supplied for use with the unit USB cable and AC charger S42A02(US plug)/ S42A00(EU plug)/ S42A01(UK plug).
BATTERY USAGE Sonim XP8 phone comes with a removable battery. For any battery related queries, contact Sonim customer support. • Use only a Sonim XP8800 certified battery that is designed for this phone model. • The use of other batteries may void the warranty terms of your phone and cause damage. • It is recommended to protect the battery from extreme temperature environments and moisture. • Please keep the battery out of the reach of children. INSERTING THE BATTERY 1.
3. CHARGING ANIMATION/ICON • If the battery is being charged when the phone is switched off, a battery charging animation with current battery level is displayed. • If the battery is being charged while the phone is switched on, the battery icon on the status bar shows the animation indicating that the battery is being charged. • After the battery is fully charged the charging animation stops and you can disconnect the charger from the phone.
YOUR SIM/MEMORY CARD Purchase a SIM card from a mobile operator. The SIM card associates your network services (for example, phone number, data services, and so on) with your phone. REMOVING THE BACK COVER 1. UNSCREW COVER To open the battery cover, rotate the battery cover screw in an counter clockwise direction. REMOVING THE BATTERY 1. UNSCREW COVER After removing the back cover, remove the battery by using Sonim screw driver tool. 2. LIFT THE COVER Lift the back cover to reveal the battery slot. 3.
INSERTING THE SIM CARD 1. UNSCREW COVER Use the provided Sonim screwdriver to unscrew the battery cover screw on the back of the phone. 2. LIFT THE COVER Remove the battery cover and the battery. 3. INSERT SIM CARD Slide the silver clip and insert the SIM card. Lock the silver clip. YOUR SIM/MEMORY CARD INSERTING MEMORY CARD 1. SLIDE THE SILVER CLIP Slide (push forward) and lift the silver clip over the designated slot. 2.
GETTING STARTED FEATURE DESCRIPTION Dedicated keys PTT Key/Power Key/Volume key (Up and Down)/Camera key/ Emergency key Ports Water-proof USB2.
USING YOUR SONIM XP8 16 15 14 4 20 11 21 13 12 6 17 24 7 18 8 3 2 19 5 9 11 25 10 9 1. Sonim XPand Connector 14. LED Notification 2. Microphones 15. Receiver 3. USB-C 16. Notification Bar 4. Power ON Button 17. Sonim SecureAudio Connector 5. Volume Up / Down 18. Yellow Key 6. PTT Button 19. Alarm Key 7. Display 20. Torch/Flash Light 8. App Tray 21. Rear Facing Camera 9. Back Button 22. Memory Card Slot Under Battery 10. Home screen Button 23.
SWITCHING ON THE PHONE 1 2 3 Press and hold Power button for 2 seconds. When the phone is switched on, it tries to register with the network. After successful registration, the name of the service provider is displayed. Ensure that a valid SIM card is inserted in your phone. 4 SETTING UP YOUR PHONE For instructions on using your phone’s buttons, charger, battery, and other hardware features, check the printed Quick Start Guide provided along with your phone.
ICONS DESCRIPTION Dual window: You can access two apps simultaneously. • To open apps in dual window, touch and hold the thumbnail and drag upwards to open the apps in dual window. OR • Touch and hold recent key in any app screen to open dual window. ICONS DESCRIPTION Wi-Fi connected Bluetooth activated Call in progress Call forward (only if Always forward is enabled) New E-mail NOTIFICATION BAR ICONS The icons displayed at the top of the screen provides information about the status of the device.
and applications. • View and modify your profile settings. SETTING UP AND USING LOCK SCREEN You must lock your phone to protect it from unauthorized access. • From Home screen, tap on System settings or select Menu > Settings ( ). • Scroll down and select Security ( ) , located under Personal settings. • Select Screen lock and select one of the following options to configure phone: • None: Disables the screen lock. • Swipe: When the screen is locked, slide your finger from bottom to top to unlock it.
SUGGESTIONS Your Android device offers suggestions and reminders about the features and you can easily remove them from the Settings. FINISH SETTING UP YOUR DEVICE You can transfer data, add Google account and many more. PAY FASTER WITH GOOGLE You can save payment information to your Google account for easier online checkout process.
NETWORKS AND INTERNET WI-FI Wi-Fi is a wireless network technology that can provide Internet access at distance up to 100 feet, depending on the Wi-Fi router and surroundings. You can access Internet when you connect your XP8 to a Wi-Fi network. To connect your phone to a Wi-Fi network; 1. From Notifications or App menu, tap on Settings ( ). 2. Tap on Network & Internet ( ). 3. Set the Wi-Fi to ON position located under Wireless & networks settings.
DATA USAGE SETUP MOBILE HOTSPOT Data usage refers to the amount of data utilized by your phone during data transfers through the Internet. The data usage charges are dependent of the wireless plan provided by your service provider. You can set up a hotspot using your mobile device. To monitor your data usage, adjust your data usage settings. 1. From Notifications or App menu, tap on Settings ( ). 2. Tap on Network & Internet > Data usage ( ), 3.
• AMBER alerts: Check this option to get the child abduction emergency bulletins. • Allow alerts: Check this option to receive emergency notifications. • Alert reminder sound: You can set any of the following alert reminder sound: Once, Every 2 minutes, Every 15 minutes and Off. • Vibrate: Check this option to set the device on vibration during alert. • Speak alert message: Check this option to use text-to-speech to speak emergency alert messages. 4.
CAST 1. From Notifications or App menu, tap on Settings ( ) > Connected devices ( ). 2. Tap on Cast ( ). 3. You can cast your screen from your Android device. Connect your Android device to the same Wi-Fi network as your Chromecast or TV with Chromecast built-in. In the top left corner of the app’s Home screen, tap on Menu Cast Screen > audio Cast Screen > audio. 4. Ensure that your Android device and Chromecast are connected to the same Wi-Fi network.
APPS & NOTIFICATIONS APPS INFO 1. From Notifications or App menu, tap on Settings ( ) > Apps & notifications ( ). 2. Tap on App info. The list of apps installed on the device are displayed. 3. Tap on All apps. You can view All apps, Installed apps and Disabled apps. 4. Tap on Options ( ) and the following options are displayed: • Show system: System based apps are displayed. • Hide system: System based apps are hidden. • Reset app preferences: You can reset all the preferences set for the apps. ADVANCED 1.
( ). 2. Tap on Network & Internet > Airplane mode . 3. Turn on Airplane mode ( ). BATTERY SETTINGS BATTERY 1. From Home screen or App menu, tap on Settings ( ) > Battery ( ). • The graphic image of battery charging level is displayed. • Last Full charge displays the time when the battery is fully charged. • Screen usage since full charge displays the time duration the screen is used since the battery the fully charged. 2.
• Current screen saver: Tap the desired app and select as a current screen saver. • Tap on Settings ( ) to go to the Screen saver settings. Tap on Style. The following options are displayed: Digital and Analog. Check the box next to Night mode to have a very dim display for dark rooms. • Tap on When to start and the following options are displayed: While charging, While docked, While charging or docked and Never. Select the desired option and tap on Start Now button.
• Default alarm sound: Select the required alarm sound from the list and tap on OK to set as the ringtone. You can also add a new ringtone using Add ringtone ( ) option. 10.Other sounds and vibrations: Turn ON the following options to access the sound: • • • • • • • Keypad sounds Dial pad tones Screen locking sounds Touch sounds Vibrate on tap Power on sounds Wireless Emergency alerts: For more information on Emergency alerts, refer to “Wireless Emergency Alerts” on page 21.
USB POWER SAVING 1. From Notifications or App menu, tap on Settings ( ) > USB Power Saving ( ). 2. Tap on Automatic power ON. If enabled, the device will be automatically powered ON when the USB is connected. 3. Tap on Automatic power OFF. The following options are displayed: • Automatic power OFF: If enabled, the device will be automatically powered OFF at the set time. • Power off device at: If you enable Automatic Power OFF, this option will be active.
• Lock screen message: You can enter the message and the same is displayed on the screen when the phone is locked. • Fingerprint: You can unlock your device using your fingerprint. You have to register your fingerprint to lock and unlock your device. • Smart Lock: Keep your device unlocked in the following scenarios: • On-body detection • Trusted places • Trusted devices • Trusted face • Voice Match To learn more about Smart Lock, from the Smart Lock screen, tap on the Options ( ) > How it works.
USERS AND ACCOUNTS USERS 1. From Notifications or App menu, tap on Settings ( ) > Users & accounts ( ). 2. Tap on You (owner). Change the Profile info and tap on OK. 3. Tap on Guest > Settings ( ) and enable Turn on phone calls. 4. Tap on Add user ( ). You can set up a new user. The device will recognize up to three users: You (owner of the device), New user and Guest. AUTOMATICALLY SYNC DATA 1. From Notifications or App menu, tap on Settings ( ) > Users & accounts ( ). 2.
ACCESSIBILITY ACCESSIBILITY You can make websites and applications more accessible to people with disabilities when they are using mobile phones and other devices. From Notifications or App menu, tap on Settings ( > Accessibility ( ). ) VOLUME SHORTCUT KEY 1. Tap on Volume key shortcut. Turn On to enable Shortcut service. You can select any of the listed service to set a shortcut. 2. Enable Allow from lock screen to perform this functionality.
AUDIO & ON-SCREEN TEXT ACCESSORIES Under Audio & on-screen text, the following options are displayed: CSM SETTINGS • Mono Audio: Enable Mono audio to combine the channels when playing audio. • Captions: When Captions is ON, you can set the following options under Standard options: • Language • Text size • Caption style 1. From Notifications screen or App screen, tap on Settings ( ) > Accessories ( ). 2. Tap on CSM Settings. 3. Turn ON CSM settings to select any application to get CSM settings. 4.
PROGRAMMABLE KEYS You can assign any application to the programmable key. 1. From Notifications screen or App screen, tap on Settings ( ) > Programmable keys ( ). 2. There are three programmable keys on your XP8 and you are able to change the functionality of these buttons at any time. These are the PTT key on the left hand side of the device, and on the right hand side is the YELLOW programmable key and the ALARM (red) programmable key. 3.
GOOGLE 1. From Notifications screen or App screen, tap on Settings ( ) > Google ( ). 2. The following services are displayed under Services: • Ads • Android Auto • App preview messages • Backup • Cast media controls • Device phone number • Devices • Location • Nearby • Restore contacts • Search, Assistant & Voice • Security • Set up nearby device • Set up work profiles 3. Tap on the Options ( ) and the following options are displayed: • Usage & diagnostics • Open source licenses • Show debug items 4.
4. The following options are displayed under Advanced > Input assistance: • Spell checker: Tap on Spell checker and turn it ON. • Languages: Set English as System language or select any other language from the list. • Default spell checker: You can select either Indic English spell checker or Google spell checker for spell checking. • Tap on Settings ( ) and enable Look up contact names so that the Spell checker uses entries from your contact list.
RESET OPTIONS 1. From Notifications screen or App screen, tap on Settings ( ) > System ( ) > Reset options ( ). 2. The following options are displayed: • Reset Wi-Fi, mobile and Bluetooth: Tap on this option to reset the network settings which includes; Wi-Fi, Mobile data and Bluetooth. Tap on RESET SETTINGS to reset all network settings. You cannot undo this action.
MANAGING CONTACTS You can use the phonebook to maintain phone numbers of your contacts. This feature enables you to add, dial phone numbers and send SMS and MMS messages. To access the contacts, from Home screen, select Contacts ( ). The contacts saved in the phonebook are displayed. ADDING A CONTACT 5. Tap on Attach ( ) to attach any of the following: • Capture picture • Gallery • Places • Search • Glympse • Collage • Contact Card • More 6. Tap on SMS ( ) to send the message.
• Customize: You can customize the contacts to be displayed. 5. Tap on Sort by. You can sort the contacts by their First name or Last name. 6. Tap on Name format. You can select any one of the following options to display contact name: • First name first • Last name first. 7. Tap on Phonetic name. You have following options: • Always show • Hide if empty 8. Tap on Import. You have following two options: • .vcf file: Tap on .vcf file to save imported contact to phone or another SIM.
MANAGING CALL SETTINGS CALL HISTORY SCREEN MAKING A CALL From Home screen or Apps Menu, tap on the Phone ( ). The Phone screen with Call history ( and Call Options ( ) are displayed. ), Dial pad ( ), To dial a number use one of the following options: • Call history: Tap on the call History icon ( ). Tap on the Phone icon ( ) beside the contact or tap on the contact, and tap on the number. • Dial pad: Tap on the dial pad. The numeric touch keypad is displayed.
• Sort by: You can sort the contacts by First name or Last name. • Name format: You have two options to display the contact name: • First name first • Last name first SOUNDS AND VIBRATION • Phone Ringtone: To change the phone ringtone, 1. From the Home screen Apps Menu, tap on Settings ( ). 2. Tap on Device settings > Sound ( ) > Phone ringtone. 3. Select the required ringtone from the list and tap on OK. The ringtone is changed. OR 1. From Home screen or Apps menu, select Phone ( ). 2.
Fixed Dialing Numbers 1. From Home screen or Apps menu, select Phone ( ). 2. From Call History screen, tap on Options ( ) > Settings > Calls > Fixed Dialing Numbers. The following options are displayed: • Enable FDN: Fixed dialing numbers are enabled. • Change PIN2: Change PIN for FDN access. • FDN list: You can manage phone number list. Call forwarding You can forward your incoming calls to a number in the contacts or a new number, provided your network operator supports this service.
Hearing aids Turn On the toggle button to enable the hearing aid compatibility with your device. ASSISTED DIALING • Assisted dialing: Turn On to predict and add a country code when you call while traveling abroad. • Home country: • Default home country: By default, Automatically detected options is selected. CALLER ID & SPAM • Caller ID &spam: Turn On this option to enable Filter spam calls option. • Filter spam calls: Turn On this option to prevent suspected spam calls from disturbing you.
SENDING MESSAGES SMS and MMS are convenient and inexpensive means of communication. You can send a text message to other people via SMS service. MMS allows you to send messages by including multimedia content such as pictures, audio files, video files, and so on. You can use the Messaging in your phone to send an SMS and MMS message to other mobile phones or any other equipment that can receive SMS and MMS. using Search ( ) button. 10.Enter the message.
• What’s New: The new features like Group Chat, Location Services, Photo Editing with Kanvas and Stickers are available. • Invite Friends: All the contacts are displayed. Tap on Invite which is next to the desired contact. The invite link is sent to the contact. Roaming autoretrieve Enable this option to retrieve messages automatically while roaming. NOTIFICATIONS MANAGING MESSAGE SETTINGS 1. From Home screen, tap on Message+ ( ( ) > Settings ( ). 2.
Auto Signature You can add a personal signature to your messages. Wearable Quick Replies You can send desired wearable quick replies from the list. When Sending a Video While sending a video, you can select any of the following options: • Sens As High Resolution • Send As MMS • Prompt Me Group Conversations Enable this option to use MMS to start group conversation. Enable chat You can send person to person message using enhanced chat feature.
ACCOUNT SETTINGS DESCRIPTION Restore Messages You can restore messages that you saved to your phone’s SD card. Report a Bug Describe what you were doing when the error occurred. Open Source Licenses The contacts added in the Whitelist can automatically view your location. Revert to Default Reply Displays the open source license. Privacy Policy Displays the privacy policy. Terms & Conditions Verizon messages terms and conditions are displayed.
SONIM SCOUT SUPPORT Sonim Scout is a solution that allows the user to register with Sonim and use a number of key enterprise features. Support tab consists of the following features: • Chat • Remote Support • Sonim Care • Warranty Registration • Device Information • Terms of Use • Contact Sonim Support • Call • Email To access Sonim Scout, On the App screen, tap on Sonim Scout ( SETUP Setup tab consists of the following features: • SonimSetupWizard • SafeGuard ).
USING APPLICATIONS CALENDAR CAMERA The Calendar helps you to set appointments, schedule reminders and alerts and repeat them if required. You can also view your saved tasks on a daily or weekly basis. The Sonim XP8 has a rear camera with 12MP fixed focus for taking pictures. The pictures are saved in Photos. 1. From App screen, tap on Camera ( ). 2. Select Camera mode to set the following modes: • Normal ( ): To shoot a picture in normal mode, tap on soft key to capture the picture.
• Check the box next to Repeat to set the alarm on all the days in a week. • Tap on Default ringtone and select the required ringtone. • You can enable the device to Vibrate when the alarm is set. • You can name the Label. • You can Delete the selected alarm. The alarm will work even when the phone is set in silent mode. TIMER 1. From App screen, tap on Clock ( ) > Timer ( ). 2. The following actions can be performed: • RESET, START, STOP, DELETE, ADD TIMER and Label STOPWATCH 1.
DOWNLOADS You can download and install/view your android applications/media files, when your phone is connected to the Internet through Wi-Fi or mobile data connection. You can also download files from Gmail or other sources. 1. To manage application downloads, tap on Downloads ( ) on App screen. 2. Use the Downloads app to view, open, or delete the downloaded files. 3. At the top of the screen, tap on the icon ( ) to sort your downloads by name, by date modified, or by size.
REGULATORY INFORMATION- USA MARKET RF EXPOSURE INFORMATION (SAR) This device meets the government’s requirements for exposure to radio waves. This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. The exposure standard for wireless device employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6W/ kg.
fixed to US operation channels only. • Operations in the 5.15-5.25GHz band are restricted to indoor usage only. INDUSTRY CANADA STATEMENT (IC: 8090A-PC4000) This device complies with Industry Canada licenseexempt RSS standard(s). Operation is subject to the following two conditions: • This device may not cause interference, and • This device must accept any interference, including interference that may cause undesired operation of the device.
INDEX P Phone specifications 14 A Accessibility 31, 32 Airplane Mode 21 B Battery Charging indicator 11 Blocked number 38 Bluetooth 20 C Call Screening 40 Capture 18 Cellular networks APN 22 Q Quick responses 40 S SAR 51 Scout Setup Utilities Support 47 Screenshot 18 Security 27 SIP 40 SIP accounts 40 Sound 24, 25 Speed dial 40, 41 U D USB Power saving 25 Data Usage 21 Data saver 21 Date 30 Display 22, 23, 39 V F FCC 51 L Languages 28 LED 15 Location 27 Lock Screen 18 VPN 21 W Wallpaper 18 Ph
