Product Guide

Sonos PLAY:5
15
Solid orange During wireless setup, this
occurs while the Sonos open
access point is temporarily
active.
If you are not setting up your
Sonos system, this may indicate
warning mode.
CONNECT, SUB,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5, PLAYBAR
If the orange light is on AND the player’s
volume level automatically reduces, this
indicates the player is in warning mode.
• Press the Pause button to stop the audio
• For Sonos products with a vent opening
(SUB, CONNECT:AMP), check to make
sure it’s not blocked
• Check the room temperature to make sure
it’s less than 104°F/ 40° C
• If the player is in direct sunlight, provide
shade
• Allow the player to cool for several minutes
and then press Play to restart the audio
• If the problem does not resolve, please
contact Customer Support
Rapidly flashing
orange
Playback / Next Track failed CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5, PLAYBAR
Indicates either playback or next track was not
possible
Flashing orange During SonosNet setup, this
occurs after a button press while
the product is searching for a
household to join.
BRIDGE, BOOST,
CONNECT, SUB,
CONNECT:AMP,
DOCK, PLAY:1,
PLAY:3, PLAY:5,
PLAYBAR
Slowly flashing
orange and white
Fault mode CONNECT,
CONNECT:AMP,
PLAY:1, PLAY:3,
PLAY:5, PLAYBAR,
SUB
If the lights are flashing orange and white AND
the volume automatically mutes, this indicates
the player is experiencing a fault condition.
• Press the Pause button to stop the audio
• Check the room temperature to make sure
it’s less than 104°F/40° C
• If the player is in direct sunlight, provide
shade
• Allow the product to cool for several
minutes and then press Play to restart
the audio
• If the problem does not resolve, please
contact Customer Support
Indicator Lights Player State Sonos Product Additional Information