-1 SONOS USER GUIDE T
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SONOS USER GUIDE Getting started Here’s what you’ll need: • Wi-Fi—have your network name and password ready. See Sonos requirements. • Mobile device—connected to the same Wi-Fi. You’ll use this for setup. • The Sonos app—you’ll use it to set up and control your Sonos system (install it on the mobile device you’re using for setup). • A Sonos account—If you don’t have an account, you’ll create one during setup. See Sonos accounts for more information.
SONOS USER GUIDE Supported formats Audio formats Support for compressed MP3, AAC (without DRM), WMA without DRM (including purchased Windows Media downloads), AAC (MPEG4), AAC+, Ogg Vorbis, Apple Lossless, Flac (lossless) music files, as well as uncompressed WAV and AIFF files. Native support for 44.1 kHz sample rates. Additional support for 48 kHz, 32 kHz, 24 kHz, 22 kHz, 16 kHz, 11 kHz, and 8 kHz sample rates. MP3 supports all rates except 11 kHz and 8 kHz.
SONOS USER GUIDE Explore our other products Sonos products work together seamlessly. It’s easy to add speakers and expand your system as your home changes. Speakers for your music The perfect wireless speaker for any room in your home. You can even stereo pair two speakers (same model) in a room—turn each one into separate left and right channels for wider, bigger, and deeper sound. • • • • • • Move: durable smart speaker for indoor and outdoor listening.
SONOS USER GUIDE Accessories Find the perfect accessory for your Sonos system on our website. • • • • If your existing WiFi isn't reliable enough for streaming music, you can purchase a Sonos Boost. Wall mount kits or stands tailored to perfectly fit your Sonos products. Turntables to bring vinyl to your Sonos system. Cables and more.
SONOS USER GUIDE The Sonos app Download the app on your mobile device. You’ll use it to set up and control your Sonos system. Once your system is set up, you can also use your computer to control the music. Get the app at www.sonos.com/support/downloads. For the latest system requirements and compatible audio formats, go to https://faq.sonos.com/specs. Things you can do: • • • • • Discover and Play music—explore internet radio, browse and search for music.
SONOS USER GUIDE Tap an icon to find and play music. My Sonos A space to save and play your favorite music and collections so you always know where to find the music you love. Browse Browse through music services, your music library, and music on your mobile device. When you find music you like, start playing it in any room. Rooms See what’s playing in your rooms. Group rooms to play the same music in different rooms or everywhere. Search Search your music sources.
SONOS USER GUIDE Edit the queue From Now Playing, open the queue and tap Edit. • Delete a song—tap (iOS) or • Move a song—touch and hold (Android). and drag the song to a new location. Save a queue as a Sonos playlist From Now Playing, open the queue and tap Save (doesn’t include songs on your mobile device). See Sonos playlists to learn how to save your queue.
SONOS USER GUIDE S19 The premium smart soundbar for TV, movies, music, gaming, and more— • Listen in 3D. S19’s processing creates five separate array channels that deliver sound to your ears from all directions, even above. • Elegant design discreetly mounts to the wall or sits on a credenza beneath the TV. • Microphone on/off so you can use it hands-free. • Quick and easy setup, with only one cable to connect to your TV. • Expandable. Add a Sub and two Sonos speakers, like Play:1s, for 5.1 surround sound.
SONOS USER GUIDE Volume control Touch for small adjustments or touch and hold to quickly change the volume: • Volume up (right) • Volume down (left) Note: You can also use the app, Alexa, or remote control. Play/Pause Next/Previous (Music only) Touch to play or pause sound. • Swipe right across the touch controls to skip to the next song. • Swipe left to go to the previous song. Note: You can’t skip forward or go back when listening to a radio station.
SONOS USER GUIDE Connector panel Ethernet port Join button AC power (mains) input HDMI port AC power (mains) input Use only the supplied power cord (using a third-party power cord will void your warranty). Note: Insert the power cord firmly until it is flush with the speaker. Join button Press to connect during setup. Ethernet port Use an Ethernet cable if you want to connect to a router, computer, or network-attached storage (NAS) device (optional).
SONOS USER GUIDE Connect the cables Before you start 1. Disconnect existing home theater or surround sound equipment from your TV. 2. Connect any external devices, like a cable box or DVD player, directly to your TV. Connect the power cord 1. Insert the power cord firmly into S19’s power port until it’s fully connected. Power port 2. Plug the other end of the power cord into an AC (mains) power source. Caution: Use only the supplied power cord (using a third-party power cord will void your warranty).
SONOS USER GUIDE • If your TV has an HDMI ARC port, plug the HDMI cable directly into the TV’s HDMI ARC port. • If your TV doesn’t have an HDMI ARC port, you’ll need to connect the optical audio adapter (included) to your TV’s Digital audio out. HDMI ARC HDMI ARC is a special port that looks like a standard HDMI port—it may be on the back or side of your TV. The ports look similar, but the HDMI ARC port will be labeled "ARC". If you connect S19 to a standard HDMI port instead, you won’t hear any sound.
SONOS USER GUIDE Note: The optical adapter’s port is “D-shaped”—make sure the connector aligns correctly into the port. Inserting the adapter incorrectly may damage the cable. If you don’t have the app, download it from the app store. You’ll use it to set up and control your Sonos system. See Getting started. Microphone on/off Touch to turn the microphone on and off. (If you don’t have a voice service installed, the microphone is inactive.
SONOS USER GUIDE 1. If your TV is wall-mounted, place the positioning guide against the wall, aligning the top edge with the bottom of your TV. There should be 4" between the top of the guide and the TV.
SONOS USER GUIDE 2. Mark the screw locations and remove the guide. Refer to wall mounting information for placement help. 3. If you’re using the included wall anchors, use a 5/16" drill bit to drill the pilot holes and then insert the wall anchors. Don’t use the anchors if you’re drilling into wood or plastic. 4. Position the wall mount bracket over the marked screw locations, using a level to confirm accuracy.
SONOS USER GUIDE 5. Screw the 2 knobs into the back of the soundbar until they are fully tightened. 6. Connect the power and HDMI cables to the back of the soundbar. Note: If you’re connecting the cables to the TV at this time, be sure to plug the HDMI cable into the HDMI ARC port on your TV.
SONOS USER GUIDE 7. Slide the soundbar down so the knobs fit into the slots on the wall bracket. Make sure the touch controls are facing up, and the soundbar is fully seated.
SONOS USER GUIDE Feature Description Voice Control Integrated voice control. System Requirements TV with HDMI ARC or optical digital audio output, broadband internet, and the Sonos app. Networking* Wireless Connectivity See Setup options. Ethernet Port One 10/100 Mbps Ethernet port. You can plug a Sonos product directly into your router if your WiFi is unstable. General Power Supply Auto-switching 100-240 V, 50-60 Hz 3.5A AC universal input. Dimensions (H x W x D) 3.34 x 4.52 x 44.88 in.
SONOS USER GUIDE Important Safety Information 1.Read these instructions. 2.Keep these instructions. 3.Heed all warnings. 4.Follow all instructions. If your product is wallmounted: • Improper or inadequate wallmount installation could cause your device to fall, resulting in personal injury. • Never hang from the Sonos product or the wall bracket. • Once wall-mounted, periodically check to ensure screws remain securely tightened. 5.Do not use this apparatus near water. 6.Clean only with dry soft cloth.
SONOS USER GUIDE Rooms You can group all your speakers together to play the same music for a party, or let everyone in the house listen to something different. Tap to see what’s playing in each room. See Room settings to customize a room. Play music anywhere Play different music in any or every room: • If you’re on the Now Playing screen, just tap to choose where you want the music to play. Or • If you’re browsing, tap and select Play in Another Room.
SONOS USER GUIDE Change room name If you move your speaker to a new room, you can change its name. Tap > Settings > Room Settings and choose a room to rename it. Turn off the status light There’s a status light near the volume controls on each speaker to indicate that it’s on and working fine. If the light is distracting, you can turn it off. If it ever flashes orange, go to http://faq.sonos.com/led for additional information.
SONOS USER GUIDE • Your favorite listening position should be 8 to 12 feet from the paired speakers—less distance increases bass, more distance improves stereo imaging. Create a stereo pair 1. Tap > Settings > Room Settings. 2. Choose a speaker and tap Create Stereo Pair. After you pair your speakers, the room name includes (L + R). Separate a stereo pair 1. Tap > Settings > Room Settings. 2. Choose the stereo pair (room name includes (L + R)) and tap Separate Stereo Pair.
SONOS USER GUIDE Sonos home theater Sonos products for your TV provide full-theater sound and play music too. • S19: the premium smart soundbar for TV, movies, music, gaming, and more. Place on furniture or wall mount. • Beam: compact soundbar with Amazon Alexa voice control, perfect for small to medium-sized rooms. Place on furniture or wall mount. • Playbase: widescreen sound and music streaming, created especially for TVs on stands or furniture. Low profile design practically disappears under your TV.
SONOS USER GUIDE 2. Choose the room with the surround speakers (name includes (+LS+RS)). 3. Select Advanced Audio > Surround Settings and change the settings. Remove surrounds If the speakers were part of your Sonos system before you added them as surrounds, they’ll revert back to their previous room names. Otherwise, they’ll appear as Unused in Rooms. 1. Tap > Settings > Room Settings. 2. Choose the room with the surround speakers (name includes (+LS+RS)) and tap Remove Surrounds.
SONOS USER GUIDE 2. Tap Advanced Audio > TV Dialog Settings. 3. Drag your finger across the Audio Delay (Lip Sync) slider to increase or decrease the sound delay. TV Autoplay TV Autoplay—if music is playing when you turn on your TV, the music stops and the home theater speaker switches to TV audio (default). If you don’t want the music to stop automatically, you can turn off TV Autoplay.
SONOS USER GUIDE Note: Some TVs show unnecessary messages when you adjust the volume. You may be able to turn these off. See Turn off volume control messages. Troubleshooting for home theater speakers Warning: Don’t open the product as there is a risk of electric shock. Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information.
SONOS USER GUIDE Universal remote controls If you can’t program your universal remote control, or want to turn off volume control messages when you adjust the volume, you may want to try switching to a Logitech Harmony universal remote. Logitech universal remote controls You’ll need to add your home theater speaker as a device. 1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer. 2. Set up a Logitech user account and install the Harmony Remote software. 3.
SONOS USER GUIDE Voice services To use Alexa with Sonos, you’ll need the Alexa app with the Sonos skill enabled—if you don’t have it, we’ll guide you through the process when you add a voice service. Add a voice service 1. Open the Sonos app on your mobile device. 2. Tap > Voice Services and select the voice service. • You’ll make changes in both the Sonos and Alexa apps—we’ll guide you through it. • You’ll need your Sonos account info. If you can’t remember it, tap > Settings > Account Settings.
SONOS USER GUIDE Play music You can get the music playing on Sonos a number of ways—choose whichever control works best in the moment. Use the Sonos app, your own music service app, ask Alexa, or use AirPlay to stream audio to Sonos. If you’re near a speaker, use the controls on your speaker to resume an earlier listening session or change the song. If you want to change where the music is playing, see Play music anywhere.
SONOS USER GUIDE Play/Pause • Press once to play or pause music. • Press and hold to add the music that’s playing in another room. Next/Previous • Swipe right across the touch controls to skip to the next song. • Swipe left to go to the previous song. Note: You can’t skip forward or go back when listening to a radio station. On Play:1, Play:3, Playbar, Connect:Amp, and Connect: Volume up (+) Volume down (-) Press to adjust the volume. Note: You can also use the app. • Press once to play or pause music.
SONOS USER GUIDE You can also use AirPlay directly from many of your favorites apps. Grouping non-compatible AirPlay speakers To choose whether or not your speakers that aren’t AirPlay-compatible stay grouped with speakers that are playing AirPlay, tap > Settings > AirPlay.
SONOS USER GUIDE Music sources Sonos gives you easy access to all the music you love—play your favorite artist’s newest single from Spotify, your favorite playlist from your phone, a local news radio station, and much more. • • • • Radio by TuneIn: select from more than 100,000 free internet radio stations, podcasts, and shows. Music services: explore and manage your music services—add your own or try something new. Stored on your mobile device: play music you’ve downloaded to your phone or tablet.
SONOS USER GUIDE 3. Click next to the station you want to edit, and choose Edit Radio Station. 4. Change the streaming URL or the station name. Music services Free. Premium. Curated. On-demand. Sonos works seamlessly with most music and content services, as well as downloads from any service offering DRM-free tracks. Service availability varies by region. For a complete list, see http://www.sonos.com/music. Add a music service 1. Tap > Add Music Services. 2.
SONOS USER GUIDE From your music service app You can control Sonos directly from some music apps (like Spotify and Deezer). Just open your music service app and connect to a Sonos room or group to start the music. Stored on your mobile device Just Tap > On this Mobile Device to play music stored on your phone or tablet. • If you’re using an iOS device, go to Settings > App Settings and enable On this Device to allow access to your stored music.
SONOS USER GUIDE Schedule automatic updates 1. Tap > Settings > Manage Music Library. 2. Turn on Schedule Music Index Updates. 3. Tap Music Index Update Time, and select the time. Play music from imported playlists Sonos is compatible with iTunes playlists, as well as M3U, WPL and PLS playlist files created with third-party software. Sonos doesn’t change music or playlist files created by other applications; these files are read-only. 1. Drop the playlist file (.PLS, .M3U or .
SONOS USER GUIDE 1. In iTunes, mark songs as part of compilations: highlight the song and select Edit > Get Info. 2. Check the compilation checkbox. 3. Select View > Column Browser > Group Compilations. 4. In the Sonos app, tap > Settings > Manage Music Library > Compilation Albums. 5. Tap Use iTunes Compilations. Play music from UPnP servers Sonos plays music from compatible UPnP servers on your Wi-Fi. 1. Enable UPnP in your music service app. 2.
SONOS USER GUIDE When you have line-in music sources attached to a Sonos product, line-in encoding determines how Sonos will encode the data coming in from these sources. Your Sonos system defaults to automatic in order to provide the optimal playback experience. Sonos recommends you don’t change this default. However, if you decide to make a change, we recommend the following usage guidelines: Use Uncompressed if: • You want optimal performance with home theaters.
