-1 SONOS USER GUIDE Neptune Play:3 Play:1 Product Guide T
THIS DOCUMENT CONTAINS INFORMATION THAT IS SUBJECT TO CHANGE WITHOUT NOTICE. No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including but not limited to photocopying, recording, information retrieval systems, or computer network without the written permission of Sonos, Inc. Sonos and all other Sonos product names and slogans are trademarks or registered trademarks of Sonos, Inc. Sonos Reg. U.S. Pat. & Tm. Off.
SONOS USER GUIDE Getting started Here’s what you’ll need: • Wi-Fi—have your network name and password ready. See Sonos requirements. • Mobile device—connected to the same Wi-Fi. You’ll use this for setup. • The Sonos app—you’ll use it to set up and control your Sonos system (install it on the mobile device you’re using for setup). • A Sonos account—If you don’t have an account, you’ll create one during setup. See Sonos accounts for more information.
SONOS USER GUIDE • Your router supports only 802.11n (you can’t change the settings to support 802.11b/g/n). Note: For uninterrupted playback, use and Ethernet cable to connect the computer or NAS drive that has your music library files to your router. If you want to change to wireless setup later, see Switch to wireless setup for more information. Sonos app The Sonos app is available for the following devices: • • • • iOS devices running iOS 10 and later Android 5 and higher macOS 10.
SONOS USER GUIDE Album art • • • • JPEG PNG BMP GIF Playlists • • • • Rhapsody iTunes WinAmp Windows Media Player (.m3u, .pls, .wpl) Turn off Sonos To stop the music in a room or group, pause or stop the music in the app or on the speaker. Sonos uses minimal electricity when it is not playing music.
SONOS USER GUIDE Neptune The instant music streaming upgrade for your existing stereo or receiver— • • • • • Brings music streaming to the audio equipment you already own. Flexible. Features analog and coaxial digital audio outputs. Line-in. Plug in any device you desire. Stream LPs from your amplified turntable to Sonos speakers in any room. See Getting started when you’re ready to add a Neptune to your Sonos system.
SONOS USER GUIDE Controls and lights Status light Indicates the status. For more information, see https://faq.sonos.com/led. Connector panel Aux line-in Line-out Digital audio out Ethernet ports (2) You can use an Ethernet cable (supplied) to connect to a router, computer, or additional network device like a network-attached storage (NAS) device.
SONOS USER GUIDE Connect the cables Connect the power cord Attach the power cord and plug in the Neptune. If connecting to powered speakers You may need a Y-adapter audio cable (one 1/8" stereo miniplug to dual RCA male connectors) to connect the computer’s speakers to the audio outputs on the Sonos product. If your speakers have a male 1/8" stereo plug, you’ll need to attach a female-to-female coupler between the speaker plug and the Y-adapter audio cable.
SONOS USER GUIDE Line-in See From other audio devices to learn how to connect an external source like a pre-amplified turntable to any Sonos speaker that has a line-in connection. Line-out Control volume from a home theater or amplifier To control the volume exclusively from your home theater or amplifier, you can change the line-out level on Neptune to Fixed. Go to > Settings > Room Settings. Select the Sonos product attached to the receiver. Select Line-Out Level, and choose Fixed.
SONOS USER GUIDE Feature Description Line In Analog (RCA), auto-detecting Line Out Analog (RCA), digital (coaxial) Networking* Wireless Connectivity Connects to your home Wi-Fi network with any 802.11b/g/n router. 802.11n only network configurations are not supported—you can either change the router settings to 802.11b/g/n or connect a Sonos product to your router. Ethernet port Two 10/100 Mbps Ethernet ports. You can plug a Sonos product directly into your router if your Wi-Fi is unstable.
SONOS USER GUIDE Explore our other products Sonos products work together seamlessly. It’s easy to add speakers and expand your system as your home changes. Speakers for your music The perfect wireless speaker for any room in your home. You can even stereo pair two speakers (same model) in a room—turn each one into separate left and right channels for wider, bigger, and deeper sound. • • • • Play:1: mini home speaker with mighty sound. Sonos One: smart speaker with built-in voice control.
SONOS USER GUIDE The Sonos app Download the app on your mobile device. You’ll use it to set up and control your Sonos system. Once your system is set up, you can also use your computer to control the music. Get the app at www.sonos.com/support/downloads. For the latest system requirements and compatible audio formats, go to https://faq.sonos.com/specs. Things you can do: • • • • • Discover and Play music—explore internet radio, browse and search for music.
SONOS USER GUIDE Tap an icon to find and play music. My Sonos A space to save and play your favorite music and collections so you always know where to find the music you love. Browse Browse through music services, your music library, and music on your mobile device. When you find music you like, start playing it in any room. Rooms See what’s playing in your rooms. Group rooms to play the same music in different rooms or everywhere. Search Search your music sources.
SONOS USER GUIDE Edit the queue From Now Playing, open the queue and tap Edit. • Delete a song—tap (iOS) or • Move a song—touch and hold (Android). and drag the song to a new location. Save a queue as a Sonos playlist From Now Playing, open the queue and tap Save (doesn’t include songs on your mobile device). See Sonos playlists to learn how to save your queue.
SONOS USER GUIDE Rooms You can group all your speakers together to play the same music for a party, or let everyone in the house listen to something different. Tap to see what’s playing in each room. See Room settings to customize a room. Play music anywhere Play different music in any or every room: • If you’re on the Now Playing screen, just tap to choose where you want the music to play. Or • If you’re browsing, tap and select Play in Another Room.
SONOS USER GUIDE Change room name If you move your speaker to a new room, you can change its name. Tap > Settings > Room Settings and choose a room to rename it. Turn off the status light There’s a status light near the volume controls on each speaker to indicate that it’s on and working fine. If the light is distracting, you can turn it off. If it ever flashes orange, go to http://faq.sonos.com/led for additional information.
SONOS USER GUIDE • Your favorite listening position should be 8 to 12 feet from the paired speakers—less distance increases bass, more distance improves stereo imaging. Create a stereo pair 1. Tap > Settings > Room Settings. 2. Choose a speaker and tap Create Stereo Pair. After you pair your speakers, the room name includes (L + R). Separate a stereo pair 1. Tap > Settings > Room Settings. 2. Choose the stereo pair (room name includes (L + R)) and tap Separate Stereo Pair.
SONOS USER GUIDE Sonos home theater Sonos products for your TV provide full-theater sound and play music too. • Beam: compact soundbar with Amazon Alexa voice control, perfect for small to medium-sized rooms. Place on furniture or wall mount. • Playbase: widescreen sound and music streaming, created especially for TVs on stands or furniture. Low profile design practically disappears under your TV.
SONOS USER GUIDE Remove surrounds If the speakers were part of your Sonos system before you added them as surrounds, they’ll revert back to their previous room names. Otherwise, they’ll appear as Unused in Rooms. 1. Tap > Settings > Room Settings. 2. Choose the room with the surround speakers (name includes (+LS+RS)) and tap Remove Surrounds. Voice services with surrounds Voice services behave differently with surrounds depending on the voice service and Sonos products you’re using.
SONOS USER GUIDE TV Autoplay TV Autoplay—if music is playing when you turn on your TV, the music stops and the home theater speaker switches to TV audio (default). If you don’t want the music to stop automatically, you can turn off TV Autoplay. Ungroup on Autoplay—if your home theater speaker is grouped with other speakers when you turn on the TV, it drops from the group (default). If you don’t want this to happen automatically, you can turn off Ungroup on Autoplay. 1.
SONOS USER GUIDE Troubleshooting for home theater speakers Warning: Don’t open the product as there is a risk of electric shock. Under no circumstances should the product be repaired by anyone other than an authorized Sonos repair center, as this will invalidate the warranty. Please contact Sonos Customer Support for more information. Customer Support • Visit our website at www.sonos.com/support • Email us at support@sonos.
SONOS USER GUIDE Logitech universal remote controls You’ll need to add your home theater speaker as a device. 1. Use the USB cable provided by Logitech to connect your Harmony remote to your computer. 2. Set up a Logitech user account and install the Harmony Remote software. 3. Launch the Logitech Harmony Remote software or go to www.logitech.com/myharmony and login to your account. 4. Select Add Device. 5. Choose an option: • Logitech Harmony Remote software • My Harmony website 6.
SONOS USER GUIDE Voice services To use Alexa with Sonos, you’ll need the Alexa app with the Sonos skill enabled—if you don’t have it, we’ll guide you through the process when you add a voice service. Add a voice service 1. Open the Sonos app on your mobile device. 2. Tap > Voice Services and select the voice service. • You’ll make changes in both the Sonos and Alexa apps—we’ll guide you through it. • You’ll need your Sonos account info. If you can’t remember it, tap > Settings > Account Settings.
SONOS USER GUIDE Play music You can get the music playing on Sonos a number of ways—choose whichever control works best in the moment. Use the Sonos app, your own music service app, ask Alexa, or use AirPlay to stream audio to Sonos. If you’re near a speaker, use the controls on your speaker to resume an earlier listening session or change the song. If you want to change where the music is playing, see Play music anywhere.
SONOS USER GUIDE Play/Pause • Press once to play or pause music. • Press and hold to add the music that’s playing in another room. Next/Previous • Swipe right across the touch controls to skip to the next song. • Swipe left to go to the previous song. Note: You can’t skip forward or go back when listening to a radio station. On Play:1, Play:3, Playbar, Connect:Amp, and Connect: Volume up (+) Volume down (-) Press to adjust the volume. Note: You can also use the app. • Press once to play or pause music.
SONOS USER GUIDE You can also use AirPlay directly from many of your favorites apps. Grouping non-compatible AirPlay speakers To choose whether or not your speakers that aren’t AirPlay-compatible stay grouped with speakers that are playing AirPlay, tap > Settings > AirPlay.
SONOS USER GUIDE Music sources Sonos gives you easy access to all the music you love—play your favorite artist’s newest single from Spotify, your favorite playlist from your phone, a local news radio station, and much more. • • • • Radio by TuneIn: select from more than 100,000 free internet radio stations, podcasts, and shows. Music services: explore and manage your music services—add your own or try something new. Stored on your mobile device: play music you’ve downloaded to your phone or tablet.
SONOS USER GUIDE 3. Click next to the station you want to edit, and choose Edit Radio Station. 4. Change the streaming URL or the station name. Music services Free. Premium. Curated. On-demand. Sonos works seamlessly with most music and content services, as well as downloads from any service offering DRM-free tracks. Service availability varies by region. For a complete list, see http://www.sonos.com/music. Add a music service 1. Tap > Add Music Services. 2.
SONOS USER GUIDE From your music service app You can control Sonos directly from some music apps (like Spotify and Deezer). Just open your music service app and connect to a Sonos room or group to start the music. Stored on your mobile device Just Tap > On this Mobile Device to play music stored on your phone or tablet. • If you’re using an iOS device, go to Settings > App Settings and enable On this Device to allow access to your stored music.
SONOS USER GUIDE 2. Turn on Schedule Music Index Updates. 3. Tap Music Index Update Time, and select the time. Play music from imported playlists Sonos is compatible with iTunes playlists, as well as M3U, WPL and PLS playlist files created with third-party software. Sonos doesn’t change music or playlist files created by other applications; these files are read-only. 1. Drop the playlist file (.PLS, .M3U or .WPL) into the same music folder you shared to Sonos. 2. Update your music index. 3.
SONOS USER GUIDE 5. Tap Use iTunes Compilations. Play music from UPnP servers Sonos plays music from compatible UPnP servers on your Wi-Fi. 1. Enable UPnP in your music service app. 2. Tap > Settings > Advanced Settings and turn on Show UPnP Servers. From other audio devices You can connect an audio device like a turntable, stereo, or MP3 player to a Play:5, Amp, Connect, or Connect:Amp and stream the audio to Sonos. Just plug in any device you want, then go to Browse > Line-In and select the source.
SONOS USER GUIDE • You want optimal performance with home theaters. • You want to produce the highest quality sound for your Sonos system (this selection requires more network bandwidth than compressed audio.) Use Compressed if: • You are connecting more than 4 rooms wirelessly. • You are in an environment with heavy wireless interference and are experiencing dropouts. To change the line-in encoding setting, tap > Settings > Advanced Settings > Audio Compression.
SONOS USER GUIDE Important safety information Please read these instructions and heed all warnings. Keep them in a convenient location and make sure everyone in the household is aware of them. Location • Don’t use the unit near water. • Don’t expose apparatus to dripping or splashing and don’t place objects filled with liquids, such as vases, on the apparatus. • Don’t place the unit where it will be exposed to excessive heat (e.g.
SONOS USER GUIDE openings, the unit has been exposed to rain or moisture, or the unit has been dropped. Warning: To reduce the risk of fire or electric shock, don’t expose this apparatus to rain or moisture.
