User Manual

6
Getting Started
Draft For Sony Ericsson Internal Use Only
How we will help you keep your service turned on:
• In the event that your service has been turned off, you
will receive a text message stating: “Your PCS Service has
been turned off. Press to make a payment and
turn service on.”
• The first time your service has been turned off you will
be connected to a live PCS Clear Pay Program Specialist
who will explain why your service has been turned off.
You will be asked to pay your balance to get your service
turned back on (payment will be credited and service
turned back on within 12 hours).
• For any additional times that your service has been
turned off, you will be connected to our automated
payment process. You will have to pay your balance to
have your service turned back on (payment will be
credited and service turned back on within 12 hours).
Start Here.book Page 6 Friday, January 10, 2003 1:18 PM