User Manual

59
Basics
T608 Preliminary
provider's system only when a roaming agreement is in place
between Sprint and the other providers. If your PCS Phone is a dual-
mode phone, it works on both a CDMA PCS provider's system (in
addition to the Sprint Nationwide PCS Network) and a wireless
analog telecommunications provider's system only when roaming
agreements are in place between Sprint and the other providers. If
we do not have a roaming agreement in place, you may be able to
place roaming calls “manually” by using a valid credit card. If there is
a gap or other interruption of coverage within a PCS coverage area
that prevents connection with the Sprint Nationwide PCS Network
and your dual-band phone is set to roam automatically when outside
PCS coverage, you may incur roaming fees within a PCS coverage
area. Certain features are not available when roaming. Roaming rates
may be different from and higher than the rates you pay for calls
within your Sprint PCS Local Service Area and on the Sprint
Nationwide PCS Network. When roaming, you are subject to the
limitation of liability provisions and other applicable rules imposed
by the roaming service provider.
Interruption of Service. We may give credit for a continuous
interruption of Services for more than 24 hours on a case-by-case
basis. Interruptions caused by your negligent or willful actions, or by
failure of equipment or service not provided by us, or by causes
beyond our reasonable control, do not qualify for credit. We may
provide you with an airtime credit of one minute for a call that is
disconnected because of transmission limitations caused by
atmospheric, geographic or topographic conditions and that you
redial within one minute of disconnection. You must notify us within
24 hours of the disconnection to request credit.
Phones and Other Equipment. Phones and other equipment may be
purchased and returned as provided in the purchase documents. We
are not the manufacturer of the phones or other equipment. The only
warranties on the phones or other equipment are any limited
warranties extended by the manufacturers. We have no liability in
connection with the phones and other equipment or for the
manufacturers' acts or omissions.
Lost or Stolen Equipment. If your phone or other equipment is lost or
stolen, you must notify us by calling PCS Customer Service Solutions.
Start Here.book Page 59 Friday, January 10, 2003 1:18 PM