User Manual

58 Troubleshooting
Phone locked
The phone is locked. To unlock the phone, see “Phone
lock” on page 55.
Phone lock code:
Your phone comes with the phone lock code, 0000.
You can change it to any four- to eight-digit code. See
“Phone lock” on page 55.
Number not permitted
The Fixed Dialing function is on and the number you
have dialed is not on your fixed numbers list. See
“Fixed dialing” on page 32.
Charging, alien battery
The battery you are using is not a Sony Ericsson-
approved battery and is charging slowly for safety
reasons.
Cannot connect to server
If your settings have previously worked, try again later
as the network server may be temporarily busy or
experiencing problems.
Memory status
Check for example, how many positions are left in
your phone book or how much memory is used.
To check the memory for the phone book
• Scroll to Phone book/Advanced/Memory status.
To check the memory for themes, pictures,
sounds, games (and multimedia messages)
• Scroll to Fun & Games,
YES, select one of the menus,
YES, , select Memory status, YES.
To check memory for text/multimedia messages
• Scroll to Messages,
YES, select one of the menus, YES,
Memory status,
YES.
Memory full
Free memory by deleting unused files or information.
To delete saved files or information
• Select a file or information, press ,
YES.
• Select a submenu option or advanced option to delete.
Note: Some factory default files and information
cannot be deleted.