User Manual

Status Released
To force the device to restart or shut down
1
Press and hold down the power key ID: ICN-SONY-KEY-AND-POWER-K90 and the volume
up key at the same time for 6 seconds.
2
Your device vibrates once. Depending on whether you wish to force the device
to restart or shut down, proceed as follows.
•
If you wish to force restart the device: Release the keys at this point. The
device restarts.
•
If you wish to force shut down the device: Continue pressing the keys. After
a few more seconds, the device vibrates three times and turns off.
GUID GUID-E625771C-D785-418A-8795-F63B0C1B15B0
Title To force a device to shut down
Changes Changed 10 to 6 seconds.
Version 19
Author GergelyK
Status Released
To perform a factory data reset
To avoid permanent damage to your device, do not interrupt a factory data reset procedure.
1
Back up any important data that is saved on the internal memory of your
device to a memory card or other non-internal memory. If you have any
encrypted files stored on an SD card, you should also remove the encryption to
ensure you can still access them after the reset.
2
From your Home screen [preference_title_home_wallpaper] , tap
ID: ICN-SONY-HOME-APPTRAY-
NORMAL .
3
Find and tap Settings [settings_label_launcher] > Backup & reset [privacy_settings] > Factory
data reset [master_clear_title] .
4
Tap Reset phone [master_clear_button_text<product="default">] .
5
If required, draw your screen unlock pattern or enter your screen unlock
password or PIN to continue.
6
To confirm, tap Erase everything [master_clear_final_button_text] .
Your device does not revert to an earlier software version of Android™ when you perform a
factory data reset.
GUID GUID-7AEF8CEC-825F-4962-976F-522A7D71D5FE
Title To perform a factory data reset
Changes N-update - Kagura, Dora - Added one of the notes to step 1, edcomment
Version 22.1.1
Author AdamS
Status Released
Repairing the device software
If you forget your screen unlock password, PIN or pattern, you can use the device
repair feature in Xperia™ Companion to erase the security layer. You need to provide
your Google account login details to perform this operation. By running the repair
feature, you reinstall software for your device and you may lose some personal data
in the process.
If you can’t turn off your device before performing a software repair, force it to shut
down.
When you receive a new Google™ account username or password, you might not be able to
use them to log in to and recover your device for 72 hours.
GUID GUID-C7948A36-56BF-4AE5-98BD-6E735834E329
Title Repairing the device software
Changes Project X (adding additional information)
Version 2.1.1
Author DoraM
200
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