User Manual

216
Appendix/Index
By sharing screens of your terminal with NTT
DOCOMO, you can receive technical support
to make settings, use applications, or connect
peripheral devices such as PC. (in Japanese
only).
･
This service is not available when your
docomo nano UIM card is not inserted, during
international roaming, or in Airplane mode.
･
Anshin Enkaku Support is a service requiring
subscription.
･
Some operations and settings are not
supported.
･
For details on Anshin Enkaku Support, refer to
NTT DOCOMO website.
1
Call
あんしん遠隔サポートセンター
(Anshin Enkaku Support center).
From DOCOMO mobile phones
(No prefix) 15710 (toll free)
From land-line phones
0120-783-360
Business hours: 9:00 a.m. to 8:00 p.m., open
all year round
･
To make a call to the Anshin Enkaku
Support center from the terminal, from
the Home screen,
u
[
遠隔サポート
(Enkaku support)]
u
[
この
スマートフォンから発信する
(Make a call
from this smartphone)]
u
Tap .
2
From the Home screen,
u
[
遠隔サポート
(Enkaku support)].
3
[
遠隔サポートの接続画面に進む
(Go to
Enkaku support connection
screen)]
u
[
同意する
(Agree)].
4
Enter the connection number
notified by DOCOMO.
5
Enkaku support starts when you
are connected.
あんしん遠隔サポート
(Anshin
Enkaku Support)