User's Manual

Sales: NTT DOCOMO, INC.
Manufacturer: Sony Mobile Communications, Inc.
13.9 (1st Edition) 1277-2348.1
General Inquiries
<docomo Information Center>
0120-005-250 (toll free)
*Service available in: English, Portuguese, Chinese, Spanish.
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m.)
■From DOCOMO mobile phones (In Japanese only)
(No prefix) 151 (toll free)
*Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 9:00 a.m. to 8:00 p.m. (open all year round))
●Please confirm the phone number before you dial.
●For Applications or Repairs and After-Sales Service, please contact the above-mentioned information center or the docomo
Shop etc. near you on the NTT DOCOMO website.
NTT DOCOMO website http://www.nttdocomo.co.jp/english/
For loss, theft, malfunction, and inquiries while overseas (24-hour reception)
International call access code
for the country you stay
-81-3-6832-6600* (toll free)
* You are charged a call fee to Japan when calling from a land-line phone, etc.
* If you use SO-01F, you should dial the number [phone]
(to enter '㧗', touch and hold '0').
Don’t forget your mobile phone ・・・ or your manners!
٧When using your mobile phone in a public place, don’t forget to
show common courtesy and consideration for others around you.
Repairs
■From DOCOMO mobile phones (In Japanese only)
(No prefix) 113 (toll free)
*Unavailable from land-line phones, etc.
■From land-line phones (In Japanese only)
0120-800-000 (toll free)
*Unavailable from part of IP phones.
(Business hours: 24 hours (open all year round))
From land-line phones <Universal number>
Universal number international
prefix
-8000120-0151*
*You might be charged a domestic call fee according to the call rate for
the country you stay.
*For international call access codes for major countries and universal number international prefix, refer to DOCOMO International Services website.
●If you lose your terminal or have it stolen, immediately take the steps necessary for suspending the use of the terminal.
●
If the terminal you purchased is damaged, bring your terminal to a repair counter specified by DOCOMO after returning to Japan.
From DOCOMO mobile phones
We collect old phones, etc. regardless of
brands and manufacturers. Bring them to
your nearest docomo Shop.
* Items to be collected: mobile phones,
PHS, battery packs, chargers, desktop
holders (regardless of brands and
manufacturers)
Li-ion 00