3-047-339-12 (1) 4-Line CALLER ID Telephone Operating Instructions IT-M804 2000 Sony Corporation US
Owner’s Record The model and the serial numbers are located at the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. IT-M804 Serial No.
IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on the product. 3. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 4.
13. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 14. Do not use the telephone to report a gas leak in the vicinity of the leak. SAVE THESE INSTRUCTIONS CAUTION: To reduce the risk of fire or injury to persons by battery, read and follow these instructions. 1. Use only the following type and size battery: 6F22/6LR61 9V. 2. Do not dispose of the battery pack in a fire. The cell may explode.
If your telephone is equipped with automatic dialers When programming emergency numbers and (or) making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call. 2. Perform such activities in the off-peak hours, such as early morning or late evenings. Caution You are cautioned that any changes or modifications not expressly approved in this manual could void your authority to operate this equipment.
Table of contents Getting Started 8 Read this first 9 Step 1: Checking the package contents 10 Step 2: Setting up the phone 19 Step 3: Entering the area code 22 Step 4: Setting the day and time 24 Step 5: Changing the display language 25 Identifying the parts 27 Lamp indications Basics 28 Making calls 31 Redialing 32 Making another call while talking 33 Receiving calls 36 Receiving a call while talking Telephone Features 37 One-touch dialing 37 Storing phone numbers and names 39 Changing a stored name and
60 Using “Caller ID with call waiting” service 61 Using visual message waiting service Intercom Operation 63 Talking between the phones (Intercom) 65 Voice paging (PAGE) 66 Paging all phones (ALL PAGE) 67 Having an intercom conference call 68 Transferring a call 69 To transfer during an intercom call 69 To transfer during a page 69 To transfer during an all page Additional Information 70 Mounting the phone on a wall 71 Using the phone during a power failure 72 Maintenance 73 Troubleshooting 76 Specificati
Getting Started Read this first Before you use your phone, you must first set it up. Here’s a quick way to set up your phone: Steps 1, 2 and 3. Step 1 (page 9) First, unpack the phone and the supplied accessories. Step 2 (pages 10 to 18) Next, you need to do four things to set up the phone, including finding the best location for the phone. Step 3 (pages 19 to 21) Finally, enter the area code to use the Caller ID service.
Step 1 Checking the package contents Make sure you have received the following items in the package. If anything is missing, contact your local Sony dealer.
Step 2 Setting up the phone Do the following steps: • Connect the phone • Assigning station number • Choose the dialing mode • Enabling/disabling the line Note on installation Install the unit: • on a level surface • away from heat sources, such as radiators, airducts, and sunlight • away from excessive moisture, extremely low temperatures, dust, mechanical vibration, or shock Connect the phone You can connect a maximum of 16 phones (IT-M804 or IT-M704) to use your phone as an intercom phone, in addition
The connection method differs according to the conditions of indoor wiring. [Wiring 1] Conduct connections follow the procedure in “To connect the phone to two outlets having two lines” on page 12. Line1 To a telephone To a telephone Line1, 2 Line1, 2 Line1, 2 Line3, 4 Line3, 4 Line3, 4 Line2 Line3 Line4 [Wiring 2] Conduct connections follow the procedure in “To connect the phone to four separate outlets” on page 13.
Step 2: Setting up the phone (continued) To connect the phone to two outlets having two lines To the telephone outlets Hook the cord. Line 1, 2 Line 3, 4 1 Telephone line cords (supplied) To “LINE 1/ LINE 1+2” To DC IN 12V 2 To “LINE 3/ LINE 3+4” AC power adaptor (supplied AC-T71) To an AC outlet 1 Connect the telephone line cords to the “LINE 1/LINE 1+2” and “LINE 3/LINE 3+4” jacks and to the telephone outlets. 2 Connect the AC power adaptor to the DC IN 12V jack and to an AC outlet.
To connect the phone to four separate outlets If you have single line outlet, you need two Two-Line adaptors (not supplied) to connect the phone to the four separate outlets. To the telephone outlets 1 Two-Line adaptors Line 1 Getting Started (not supplied) Hook the cord.
Step 2: Setting up the phone (continued) Notes • Conduct connections instructed on page 12 or 13 first, when inserting battery for backup (not supplied) in case for a power failure. If “POWER FAILURE” appears on the display instead of “NO AREA CODE” when you connect the AC power adaptor to an AC outlet for the first time, remove the battery from the phone and unplug the AC power adaptor, then plug it into an AC outlet. • Use only the supplied AC-T71 AC power adaptor. Do not use any other AC power adaptor.
To attach the quick sheet Attach the supplied quick sheet on the bottom of the phone. Getting Started To attach assignment of using line sticker Attach the supplied assignment of using line sticker under the speaker of the phone. To tilt the phone If you want to tilt the phone, attach the supplied wall bracket on the bottom of the phone. 2 groove 1 Wall bracket Pad 1 Put the four pads into the hollows of the wall bracket. 2 Attach the wall bracket to the telephone.
Step 2: Setting up the phone (continued) Assigning station number Ensure to connect all phones (IT-M804 or IT-M704) to LINE 1 jack correctly, and then assign the station number to all phones. To confirm the assigned station number is set correctly, make an intercom call one another. See “Talking between the phones” on page 63. 1 Press (PROGRAM). 2 Turn Jog Dial up until “STATION #” appears on the display. 3 Press Jog Button.
Choose the dialing mode For the telephone to work properly, select an appropriate dialing mode (tone or pulse). When other phones (IT-M804 or IT-M704) are connected to the LINE 1 jack, the same dialing mode is automatically set to all the phones. Be sure to connect the phones beforehand, and set the dialing mode. MODE” appears on the display. 3 Press Jog Button. TONE Getting Started 1 Press (PROGRAM).
Step 2: Setting up the phone (continued) Enabling/disabling the line When you may not use all four lines, you need to disable the unused line for the telephone to work properly. This setting can be set up at each phone separately. (ERASE/CLEAR) 1 Press (PROGRAM). 2 Turn Jog Dial up until “DISABLE LINE” appears on the display. 3 Press Jog Button. LINE2 4 Turn Jog Dial to choose the line you want to change, and then press Jog Button.
Step 3 Entering the area code When you use this phone for the first time, or move to an area that has a different area code, you must enter your home area code. Otherwise, you cannot use some functions of this phone and the Caller ID functions. If you live in an area where calls from or to other local areas can also be made by 10-digit dialing (area code + number), you can register up to 5 local area codes with this telephone to take advantage of this system.
Step 3: Entering the area code (continued) 4 Press Jog Button again. 5 Enter three digits of your home area code by pressing the dialing keys. 6 Press Jog Button. AREA CODE=??? You will hear a long confirmation beep. Notes • Do not allow more than 20 seconds to elapse between each step of the procedure. • If the home area code has not been entered, storing the caller ID data into one-touch dial buttons or Phone Directory cannot be performed.
4 Turn Jog Dial up to make “LOCAL” flash, and then press Jog Button. #1 #2 #3 #4 #5 5 Select the number (“#1” to “#5”) to enter the local area code by turning Jog Dial, and then press Jog Button. 7 Press Jog Button. The number next to the selected number will flash and you will hear a long confirmation beep. Repeat steps 5 to 7 to enter a local area code into another number, if necessary. To end the setting, press (ERASE/CLEAR).
Step 4 Setting the day and time When other phones (IT-M804 or IT-M704) are connected to the LINE 1 jack, the day and time is automatically set to all the phones. Be sure to connect the phones beforehand, and set the day and time. If you have subscribed to the Caller ID service, the date and time are automatically set when you received a call (see page 50). 1 Press (PROGRAM). 2 Turn Jog Dial up until “DATE TIME” appears on the display. 3 Press Jog Button.
7 Press Jog Button. HOUR=01 pressing the dialing keys. The hour is on a 12-hour cycle. 9 Press Jog Button. MINUTE=01 Getting Started 8 Enter the two digits for the hour (01 to 12) by 10 Enter the two digits for the minute (00 to 59) by pressing the dialing keys. 11 Press Jog Button. AM PM 12 Turn Jog Dial to choose “AM” or “PM”, and then press Jog Button. You will hear a long confirmation beep.
Step 5 Changing the display language You can choose English or Spanish as the display language by following the procedure below. 1 Press (PROGRAM). 2 Turn Jog Dial up until “LANGUAGE” appears on the display. Display “IDIOMA” when you want to change the display language from Spanish to English. 3 Press Jog Button. The currently selected language flashes. ENGLISH ESPA OL 4 Turn Jog Dial to change the display language, and then press Jog Button. You will hear a long confirmation beep.
Identifying the parts Refer to the pages indicated in parentheses for details. 1 qj 2 qk 3 4 5 6 7 8 9 0 qa qs w; wa ws wd wf wg wh wj qd qf qg qh 1 CALL WAITING/FLASH button (p. 34, 60) Switches to a second call if you have “call waiting” service, or lets you make a new call. 2 Display window (p. 37, 51) 3 ERASE/CLEAR button (p. 40, 44, 53, 61) Used to erase a stored one-touch dialing and Phone Directory memory or Caller ID data, end the operation during the procedure. 4 Speaker 5 Handset (p.
Identifying the parts (continued) wk DATA L2 L3 L4 DATA LINE SELECT wl eg eh ej e; ea es ed ef ql One-touch dial buttons (p. 37, 56) Used to store numbers on the onetouch dial. w; LOWER button (p. 37) Used to store numbers in the second memory of a one-touch dial button. wa HOLD button (p. 29, 34) Puts a call on hold. ws TRANSFER button (p. 68) Used to transfer a call. wd REDIAL/PAUSE button (p. 31) Redials the last number called, inserts a pause in the dialing sequence. wf BUSY REDIAL button (p.
Lamp indications r; ra rs rd ek Getting Started el rf rg rh rj Lamp/button Lighting pattern Lights up ek INTERCOM Lights up Status OFF Flashes Calling extension from your phone or conversation available. Receiving an intercom call. Flashes Other phone using extension. el CONF Lights up This function is activated. r; NEW CALL Flashes There is new data in the Caller ID list. ra MESSAGES Flashes There are voice mail messages.
Basics Making calls 1 Pick up the handset (or press (SPEAKERPHONE)). (LINE 1) (LINE 2) (LINE 3) (LINE 4) “=== TALK ===” appears on the display, and then the operation duration in hours, minutes and seconds is displayed. The connected line button lights up. When you want to select the line beforehand, press (LINE 1), (LINE 2), (LINE 3) or (LINE 4). (HOLD) TONE (*) (REDIAL/PAUSE) (VOLUME) (BUSY REDIAL) (MUTING) (SPEAKERPHONE) The corresponding line button lights up. 2 Dial the phone number.
Making calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. 1 Press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp lights up. 2 3 Dial the phone number. When you’re done talking, press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp goes off. I HANDSET Basics Notes • If the headset is not connected, you will make a call through the speakerphone in step 1.
Making calls (continued) Notes • When another extension connected to line is in use, the line button flashes. • When another call comes in on the other line, the corresponding line button flashes and two beeps are heard from the speaker, but the phone won’t ring. (see page 36). • If a call is put on hold for more than about three minutes, you will hear an alarm. Tips • You can switch to speakerphone during conversation by pressing (SPEAKERPHONE). Then you can replace the handset in the cradle.
Redialing 1 Pick up the handset (or press (SPEAKERPHONE)). “=== TALK ===” appears on the display. Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) to select the line, if necessary. The corresponding line button lights up. 2 Press (REDIAL/PAUSE) to redial the last number dialed. The last number dialed appears on the display and is automatically redialed. Basics Notes • The last number dialed cannot be stored separately for each line. It is the very last one you have dialed using any line.
Making calls (continued) Busy redialing If the other line you called is busy, the phone will automatically redial the last number dialed up to 10 times every 30 seconds until the call is connected. When not making a call, press (BUSY REDIAL). The BUSY REDIAL lamp, MUTING lamp, SPEAKERPHONE lamp and selected line button light up and the last number dialed appears on the display. Notes • Busy redialing is canceled when you press (BUSY REDIAL), or receive or make a call during busy redialing.
Receiving calls 1 When you hear the phone ring; (PROGRAM) (LINE 1) (LINE 2) (LINE 3) (LINE 4) Jog Dial Jog Button (VOLUME) (SPEAKERPHONE) or • Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) whichever button is flashing. The SPEAKERPHONE lamp lights up and you can talk through the speakerphone. To talk through the handset, pick up it from the cradle. Basics (CALL WAITING/FLASH) (HOLD) (MUTING) (DO NOT DISTURB) • Pick up the handset from the phone (or press (SPEAKERPHONE)).
Receiving calls (continued) Receiving calls when the headset is connected When the TL-HD1 headset (not supplied) is connected to the I (HEADSET) jack, you can talk through the headset. 1 2 When you hear the phone ring, press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp lights up. When you’re done talking, press (SPEAKERPHONE) (HEADSET). The SPEAKERPHONE lamp goes off. Note If the headset is not connected, you will receive a call through the speakerphone in step 1.
If you have subscribed to the Caller ID service including the caller name service; - the caller’s number and/or name appears on the display, and the date and time are automatically set when you receive a call (see page 50). - the ringer sound changes to a higher tone if the call matches the number stored on one-touch dial button or in the Phone Directory (memory match function; see page 50). Notes • When another phone connected to line is in use, the line button flashes slowly.
Receiving calls (continued) Receiving a call while talking If another call comes in while talking on the other line, the corresponding line button will flash and two beeps will be heard from the speaker. Example: Receiving a call on line 2 while talking on line 1 1 Press (HOLD). Line 1 is put on hold and the LINE 1 button flashes slowly. 2 Press (LINE 2). Now you can talk to the other caller on line 2. To disconnect line 2, press (LINE 1).
Telephone Features One-touch dialing You can dial with a one-touch dial button by storing a phone number to that button. Since two phone numbers can be stored in a one-touch dial button, up to 16 phone numbers can be stored. Storing phone numbers and names Example: to store “SONY” “1234567”. 1 Press (PROGRAM). “DIRECTORY” appears on the display.
One-touch dialing (continued) To enter two characters assigned to the same key, or to enter a “space”, turn Jog Dial up to move the cursor to the right. Example: to enter “SONY”, press (7) four times (S), press (6) three times (O), turn Jog Dial up to move the cursor, press (6) twice (N), and press (9) three times (Y). SONY 5 Press Jog Button. “ENTER NUMBER” appears on the display. 6 Enter the phone number by pressing the dialing keys.
Changing a stored name and/or phone number Display the name you want to change by pressing the one-touch dial button. 2 Press (PROGRAM). The cursor flashes at the first character of the name. SONY 3 Turn Jog Dial up until the character to be changed flashes. SONY 4 Enter the new name by pressing the dialing keys. Repeat steps 3 and 4 to change the name. If you want to change only the number, skip these steps. 5 Press Jog Button. The phone number appears.
One-touch dialing (continued) Tip When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the remaining digits are displayed after about 10 seconds. Erasing a stored name and phone number 1 Display the name and phone number you want to erase by pressing the one-touch dial button. 2 Press (ERASE/CLEAR). 3 Turn Jog Dial to choose “YES”, and then press Jog Button. You will hear a long confirmation beep and the name and phone number are erased.
Phone Directory You can dial a number by scrolling through the Phone Directory, in which up to 100 phone numbers can be stored. Storing phone numbers and names Example: to store “SONY” “1234567”. 1 Press (PROGRAM). “DIRECTORY” appears on the display. (ERASE/CLEAR) 2 Press Jog Button. “ENTER NAME” appears on the display.
Phone Directory (continued) 4 Press Jog Button. “ENTER NUMBER” appears on the display. 5 Enter the phone number by pressing the dialing keys. You can enter up to 20 digits, including a tone and a pause, each of which is counted as one digit. 6 Press Jog Button. You will hear a long confirmation beep, and the name and the number are stored. The display goes off. Notes • A total of 200 names and phone numbers can be stored into the Caller ID list and the Phone Directory combined.
Changing a stored name and/or phone number 1 Display the name you want to change by doing steps 1 and 2 in “Making calls from the Phone Directory” on page 44. 2 Press (PROGRAM). SONY The cursor flashes at the first character of the name. 3 Turn Jog Dial up until the character to be changed flashes. 4 Enter the new name by pressing the dialing keys. SONY 5 Press Jog Button. The phone number appears. The new phone number will be entered on the first line in step 6.
Phone Directory (continued) 6 Enter the new phone number as described previously by pressing the dialing keys. 7654321 If you don’t want to change the number, skip this step. 7 Press Jog Button. You will hear a long confirmation beep and the name and/or the number is changed. Tip When the phone number of 17 digits or more has been entered, “–” is displayed next to 15th digit and then the remaining digits are displayed after about 10 seconds.
When the Phone Directory security mode is set to ON: When Jog Dial is turned or the dialing key is pressed, “SECURITY=????” is displayed. Enter the four digits security code which you have stored in step 4 on page 46 by pressing the dialing keys. When the security code is correct, “OK” is displayed. Perform this step again. If the security code is not correct, “SECURITY=????” is displayed. Enter the correct security code. 3 Pick up the handset, press (SPEAKERPHONE) or press Jog Button.
Phone Directory (continued) Setting the security code and enabling/ disabling the Phone Directory security The Phone Directory can be secured by presetting a security code. Once this setting is made, input of the correct security code is required to access the Phone Directory when searching for or changing a phone number or when making calls directly from the Phone Directory. The four digits code you will enter in step 4 of the procedure below becomes the security code. 1 Press (PROGRAM).
5 Press Jog Button. ON You will hear a confirmation beep and the security mode ON/OFF setting is displayed. OFF 6 Turn Jog Dial to choose “ON” or “OFF”, and then press Jog Button. You will hear a long confirmation beep, and the security mode is enabled/disabled. Tip You can press (PROGRAM) instead of Jog Button in the procedure above. Changing the security code Perform steps 1 to 3 on page 46. “SECURITY=????” appears on the display.
Having a three-way conference call You can talk on two lines at the same time. Making another call while talking You can talk with two parties at the same time using two lines. (Threeway conference) 1 Press (HOLD) while talking on one line. The line in use is put on hold. 2 Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4) whichever button is not used. (SPEAKERPHONE) 3 Dial a phone number for the second party. 4 Press (CONF) (conference) after you’re connected to the second party.
Receiving a call while talking If another call comes in while talking, the line button on which another call is coming will flash. 1 Press (HOLD). The line in use is put on hold. 2 Press (LINE 1), (LINE 2), (LINE 3) or (LINE 4), in which another call is coming. 3 Press (CONF). Now you can talk to both parties. (Three-way conference) Notes • If you do not press (HOLD) in step 1, the first line will be disconnected.
Caller ID Features Understanding the Caller ID service Caller ID allows the caller’s phone number to be shown on the display before the call is answered. In order to use this feature, you must first subscribe to the Caller ID service. The name of this service may vary depending on your telephone company. To use this feature, be sure to enter your home area code (see page 19). When you receive a call The phone number appears on the display with the date and time as shown in the following example.
Looking at the Caller ID list The phone stores data for the last 200* calls received including “OUT OF AREA” and “PRIVATE” calls. It keeps track of all calls received; even if they were not answered. * A total of 200 names and phone numbers can be stored into the Caller ID list and the Phone Directory combined. For example, when 150 names and phone numbers are stored into the Caller ID list, up to 50 phone numbers can be stored into the Phone Directory.
Looking at the Caller ID list (continued) About the “REPEAT” and “SAVE” display “SAVE” appears if the call is “saved” (see below). SMITH JOHN “REPEAT” appears if there are more than two calls from the same caller. The older data will be replaced by the new data, so the calls are counted as only one call (for “NEW” calls only). When all “NEW” data is viewed, “REPEAT” goes off.
Erasing data from the Caller ID list To erase phone numbers one by one Jog Button 1 Display the phone number you want to erase by turning Jog Dial. 2 Press (ERASE/CLEAR) while the number is displayed. ERASE ? YES NO 3 Turn Jog Dial to choose “YES”, and then press Jog Button. You will hear a long confirmation beep and the data is erased.
Looking at the Caller ID list (continued) To erase the entire list at once Jog Button 1 Display “END OF LIST” by turning Jog Dial. END OF LIST 2 Press (ERASE/CLEAR). ERASE ALL ? “ERASE ALL?” is displayed, and “YES NO” appears after about two seconds. 3 Turn Jog Dial to choose “YES”, and then press Jog Button. You will hear a long confirmation beep and the entire list is erased.
Using the Caller ID list Using the Caller ID list, you can call back a phone number from the Caller ID list easily, or store numbers from the Caller ID list into onetouch dial buttons or Phone Directory. Calling back a number from the Caller ID list 1 Display the phone number you want to call by turning Jog Dial. SMITH JOHN 2 Confirm the number and press (SPEAKERPHONE) Jog Button, pick up the handset or press (SPEAKERPHONE) while the number is displayed.
Using the Caller ID list (continued) Storing a number of the Caller ID list into one-touch dial buttons 1 Display the phone number you (LOWER) want to store by turning Jog Dial. SMITH JOHN Jog Button 2 Press (PROGRAM) while the number is displayed. COPY SAVE 3 Press Jog Button. When you store the phone number in the second memory of a one-touch dial button, press (LOWER). DIRECTORY 4 Press one of the one-touch dial buttons. You will hear a long confirmation beep and the phone stores the number.
Storing a number of the Caller ID list into Phone Directory Jog Button 1 Display the phone number you want to store by turning Jog Dial. SMITH JOHN 2 Press (PROGRAM) while the number is displayed. COPY SAVE 3 Press Jog Button. DIRECTORY You will hear a long confirmation beep and the phone stores the number. Notes • If the home area code has not been entered, you will hear five short error beeps and the storing will be canceled in step 2.
Using the Caller ID list (continued) To change the number of digits of the phone number If the number of digits of the phone number in the Caller ID list is different from the actual phone number, you need to adjust the number of digits of the phone number to call back, store into the onetouch dialing or Phone Directory number. 1 While the phone number from the Caller ID list is displayed, press (#) repeatedly until the phone number with the correct number of digits appears on the display.
When the local area code matches 2 SMITH JOHN SMITH JOHN SMITH JOHN SMITH JOHN Continue the operation to call or store the phone number with the correct number of digits (pages 55, 56 and 57). Notes • You need to adjust the number of digits each time you call back from the Caller ID list as the changes to the Caller ID data is not stored in memory. • You may not be able to change the number of digits depending on the Caller ID data.
Using “Caller ID with call waiting” service This telephone is compatible with the “Caller ID with call waiting” service. Make sure that your telephone company offers this service. Like the basic Caller ID service, you need to subscribe to “Caller ID with call waiting” in order to use this service. Even though you may have already subscribed to “Caller ID” and “call waiting” as two separate services, you need to request a subscription to “Caller ID with call waiting” as a single service.
Using visual message waiting service If you subscribe to your telephone company’s message service which includes this feature, the display will show that you have messages waiting to be retrieved. (ERASE/CLEAR) If you have messages Example: When there are messages on line 1. “LINE 1” and “MESSAGES” appear on the display of all phones connected to LINE 1 jack and the MESSAGES lamp of all phones flashes.
Using visual message waiting service (continued) If you move or change your telephone company Message waiting signals are sent in one of two ways: FSK signaling or “stutter” signaling (Your telephone company can provide you with more information about your service). The first time this phone receives a voice mail message, it will set itself to the FSK service and will lock out the stutter service if your telephone company is in FSK service.
Intercom Operation Talking between the phones (Intercom) You can converse with the other phone connected to the LINE 1 jack. Example: Making an intercom call from station number 02 to 03. 1 Pick up the handset. 2 Press (INTERCOM). “INTERCOM ??” appears on the display. 3 Enter the two digits station number (01 to 16) by pressing the dialing keys. (SPEAKERPHONE) The phone makes a call immediately after the number is entered. “INTERCOM TO 03” appears on the display of the phone making a call.
Talking between the phones (Intercom) (continued) Notes • An intercom call is available between two phones only. If the other phone are busy with intercom, page, or all page, you will hear a busy tone and “BUSY” will be displayed. • If the other phone is in Do Not Disturb mode, you will hear a short busy tone and “DO NOT DISTURB” will be displayed. • While conversing with an outside caller via the phone receiving an intercom call, you cannot make an intercom call.
Voice paging (PAGE) You can page the other phone connected to the LINE 1 jack without any operation on the other phone. The phone being called rings once and the speakerphone automatically turns on. Example: Page from station number 02 to 03. 1 Pick up the handset. 2 Press (PAGE). “PAGE ??” appears on the display. 3 Enter the two digits station number (01 to 16) by pressing (SPEAKERPHONE) the dialing keys. The phone pages immediately after the number is entered.
Paging all phones (ALL PAGE) You can page all phones connected to the LINE 1 jack through the speakerphone. Example: Page all phones from station number 02. 1 Pick up the handset. 2 Press (ALL PAGE). “ALL PAGE” appears on the display of the phone making the page. The other phones being called ring once and “ALL PAGE 02” appears on the display. (SPEAKERPHONE) You can page all phones through the speakerphone. 3 When you’re done talking, replace the handset in the cradle.
Having an intercom conference call While on an outside call, connecting an intercom call allows you to talk with two parties at the same time (Intercom conference call). 1 While conversing with an outside caller, press (INTERCOM). The line in use is put on hold and “INTERCOM ??” appears on the display. 2 Enter the two digits station number (01 to 16) by pressing the dialing keys. 3 Press (CONF) (conference) after you’re connected to the second party. The CONF lamp lights up.
Transferring a call You can transfer a call to the other phone connected to the LINE 1 jack. Example: When transferring the call on line 1 to station number 03. 1 While conversing with an outside caller, press (TRANSFER). The line in use is put on hold and “TRANSFER ??” appears on the display. 2 Enter two digits station number (SPEAKERPHONE) (01 to 16) of the phone receiving the transfer by pressing the dialing keys. The phone makes a call immediately after the number is entered.
Notes • If there is another call from outside while transferring a call, you cannot speak to the outside caller in step 3. Press the line button you want to answer and talk. • After step 2, if the phone receiving the transferred call does not perform step 3 within about one minute after the handset has been replaced or (SPEAKERPHONE) pressed on the phone transferring the call, an alarm will be heard from the phone transferring the call.
Additional Information Mounting the phone on a wall 1 1 Remove the hang-up tab and Hang-up tab replace it upside down. 2 Attach the wall bracket to the phone. Insert the upper tabs first, then press the phone into the wall bracket so that the lower tabs on the wall bracket go into the phone. 2 3 Attach the AC power adaptor Wall bracket cord and the telephone line cords to the wall bracket.
Using the phone during a power failure During a power failure, you cannot make or receive calls. When power returns, reset the date and time. Other settings and memory will return as they were before the power failure. We recommend that you install the 6F22/6LR61 9V battery (not supplied) into the phone. When you install the6F22/6LR61 9V battery (not supplied) into the phone During a power failure, you can make or receive calls. However, the speakerphone does not function.
Maintenance • Clean the cabinets with a soft cloth slightly moistened with water or a mild detergent solution. Do not use any type of abrasive pad, scouring powder or solvent such as alcohol or benzine as they may damage the finish of the cabinet. • If you have any questions or problems concerning your phone, please consult your nearest Sony dealer.
Troubleshooting If you’ve experienced any of the following difficulties while using your phone, use this troubleshooting guide to help you remedy the problem. Should any problem persist, consult your nearest Sony dealer. Remedy • Make sure the telephone line cord is securely connected to the telephone outlet. The telephone does not connect • Make sure the dial mode is set correctly (page 17). at all, even though the number you dial is correct.
Troubleshooting (continued) Caller ID Symptom The caller’s name and/or phone numbers does not appear on the display. The caller’s name and/or phone numbers does not appear on the display during call waiting. You cannot dial the number from the Caller ID list. • Make sure your home area code is entered (page 19). • You may need to change the number of digits of the phone number (page 58). The memory match function does not work.
Note When you reset the phone by pressing RESET button, the whole contents Phone Directory, area codes, Caller ID data, messages, the dialing mode and Do Not Disturb settings may be erased. To return the phone to the factory setting When you lost the security code or need to erase the home area code, etc., reset the phone by following the procedure below.
Specifications Power source DC 12V from AC power adaptor AC-T71 Dial signal Tone, 10 PPS (pulse) selectable Dimensions Approx. 7 7⁄8 x 2 5⁄8 x 9 1⁄4 inches (w/h/d) (approx. 199 x 68.2 x 235.5 mm) Mass Approx. 2 lb 2 oz (approx. 1010 g) Supplied accessories See page 9. Design and specifications are subject to change without notice.
Index A H S Assigning station number 16 Adjusting the volume handset 29, 34 headset 29, 34 ringer 34 speaker 29, 34 Area code 19 Headset 29, 34 Hold 29, 34 Home area code 19 B L Busy redialing 32 Lamp indications 27 Local area code 20 SAVE 52 Saving Caller ID data 52 Security code 46 Setting up dialing mode 17 phone 10 Speakerphone performance 30 Specifications 76 Storing Caller ID data into one-touch dial buttons 56 Storing Caller ID data into Phone Directory 57 C D, E, F, G Dialing mode choosin
For the customers in the USA Be sure to save the receipt and attach it to your WARRANTY card when having your equipment repaired at an authorized Sony service station.