Reference Guide
9
US
US
Note
• If using an electric screwdriver, set the 
torque at approximately 1.5 N·m {15 kgf·cm}.
• Be sure to fasten the Wall-Mount 
Attachment when attaching them to the TV. 
Use only a flat head screwdriver to install 
the Wall-Mount Attachment. Use of another 
tool might result in over torqueing the 
Wall-Mount Attachment and damaging the 
TV.
Detaching the Table-Top Stand from the 
TV
1 Remove one side of the Table-Top 
Stand at a time. Firmly hold the 
Table-Top Stand securely with both 
hands while the other people lift up 
the TV.
2 Repeat the previous step and 
remove the other side of the 
Table-Top Stand.
Note
• Three or more people are required to detach 
the Table-Top Stand.
• Be careful not to use excessive force while 
detaching the Table-Top Stand from the TV 
as it may cause the TV set to fall resulting in 
personal injury or physical damage to the 
TV.
• Take care when handling the Table-Top 
Stand to prevent damage to the TV.
• Be careful when lifting the TV as the 
Table-Top Stand is detached, the Table-Top 
Stand may topple over and cause personal 
injury.
• Take care when removing the Table-Top 
Stand from the TV to prevent it from falling 
over and damaging the surface that the TV 
is sitting on.
• Do not remove the Table-Top Stand for any 
reason other than to install corresponding 
accessories on the TV.
• Be sure the TV is vertical before turning on. 
To avoid uneven picture uniformity do not 
power on the TV with the LCD panel facing 
down.
Optional Camera and 
icrophone Unit Cable 
anagement
M
M
Troubleshooting
General troubleshooting for issues like: 
black screen, no sound, frozen picture, TV 
does not respond, or network is lost, do the 
following steps.
1 Restart your TV by pressing the power 
button on the remote control for about 
five seconds. The TV will restart. If the TV 
does not recover, try unplugging the AC 
power cord then press the power button 
on the TV and release it. Wait for two 
minutes, and plug in the AC power cord.
Or, press the power button on the TV for 
about 40 seconds until the TV turns off.
2 Refer to the Help menu shown below.
3 Connect your TV to the Internet and 
perform a software update. Sony 
recommends you to keep your TV 
software updated. Software updates 
provide new features and performance 
improvements.
4 Visit Sony support website (information 
provided at the end of this manual).
5 Perform the factory data reset.










