Search Troubleshooting How to Use Windows 8: The Basics VAIO User Guide VAIO Duo 11 SVD1122 Parts Description Use this manual if you encounter any problems, or have any questions about your VAIO computer. Setup Read This First Network / Internet Connections Settings Backup / Recovery Security Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO/ (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows 8: The Basics Apps Display Help and Support Internet Windows 8: The Basics Menu Power Parts Description Store Windows How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 2
Search VAIO User Guide Troubleshooting Back | Back to Top Parts Description VAIO computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 3
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Setup Battery Display Keyboard Power Supplied items VAIO computer Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 4
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Network / Internet Apps Internet LAN Store Wi-Fi Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 5
Search VAIO User Guide Troubleshooting Back | Back to Top Connections Audio BLUETOOTH CD/DVD/BD Display Windows 8: The Basics HDMI Headphones Parts Description Internet LAN Setup Noise canceling headphones Optical digital output Peripheral device Power Speakers USB VAIO computer Wi-Fi How to Use Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 6
Search VAIO User Guide Troubleshooting Back | Back to Top Settings Audio BIOS Battery Button Windows 8: The Basics CD/DVD/BD Camera Parts Description Display Encryption Setup HDMI Keyboard Memory card Memory module Menu Noise canceling headphones Connections Optical digital output Password Settings Peripheral device Power Recovery Security Sensor Service and support Security Speakers TPM Other Operations Touch panel VAIO computer How to Use Network / Internet Backup / R
Search VAIO User Guide Troubleshooting Back | Back to Top Backup / Recovery BIOS Backup Built-in storage device Button Windows 8: The Basics CD/DVD/BD Partition Parts Description Recovery Refresh Setup Service and support VAIO computer How to Use Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 8
Search VAIO User Guide Troubleshooting Back | Back to Top Security BIOS Encryption Internet Password Windows 8: The Basics Service and support TPM Parts Description VAIO computer How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 9
Search VAIO User Guide Troubleshooting Back | Back to Top Other Operations BIOS Battery Built-in storage device Camera Windows 8: The Basics Display Help and Support Parts Description Keyboard LAN Setup Memory card Mouse NFC/One-touch functions Optical Trackpad Partition Pen Connections Power Touch panel Settings USB VAIO computer How to Use Network / Internet Backup / Recovery Windows Security Other Operations Notifications © 2013 Sony Corporation 10
Search VAIO User Guide Troubleshooting Back | Back to Top Notifications Care and maintenance Important notice Product registration Read this first Windows 8: The Basics Security Service and support Parts Description Supplied items VAIO computer How to Use Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Corporation 11
Search How to Use Troubleshooting Hardware Apps VAIO User Guide VAIO Duo 11 SVD1122 Use this manual if you encounter any problems, or have any questions about your VAIO computer. Network / Internet Backup / Recovery Security Peripheral Devices Visit the VAIO support website that provides up-to-date information on your VAIO computer. http://esupport.sony.com/US/VAIO/ (USA) http://www.sony.ca/support/ (Canada: English) http://fr.sony.ca/support/ (Canada: French) http://esupport.sony.
Search VAIO User Guide Back | Back to Top Troubleshooting Read This First How to Use Congratulations on your purchase of this VAIO(R) computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About your VAIO computer’s configuration To find out about the configuration of your VAIO computer, visit the Sony online support website.
Other references Search Windows Help and Support [Details] A comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use your VAIO computer. App help files App help files may be included with the preinstalled apps on your VAIO computer. You may be able to access the help files from the help menu. Notice Copyright 2013 Sony Corporation. All rights reserved.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Installing Apps from Windows Store Parts Description Opening the App Menu Setup Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Network / Internet Connections Settings Backup / Recovery Security You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Opening Control Panel Parts Description Opening the Charms Setup You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Network / Internet Connections You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics You can install apps from Windows Store. Switching User Accounts You can switch to another user account by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Display About the Start Screen and Menu How to Use Windows 8: The Basics Parts Description You can add shortcuts to apps, the desktop, and websites that you use the most. Opening the Desktop You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Entering Sleep Mode, Shutting Down, or Restarting How to Use You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Windows 8: The Basics Parts and Controls on the Bottom Parts Description Parts and Controls on the Front Setup Describes the features on the front of the VAIO computer, such as buttons and indicator lights.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Charging the Battery Pack How to Use The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Raising the LCD Screen How to Use Windows 8: The Basics Parts Description Setup To use the keyboard, you need to raise the LCD screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Raising the LCD Screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security To use the keyboard, you need to raise the LCD screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Charging the Battery Pack How to Use Windows 8: The Basics The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. Connecting a Power Source Parts Description Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Checking Supplied Items How to Use Check all items packed with the product before use. Windows 8: The Basics Raising the LCD Screen Parts Description Setting Up an Appropriate Work Environment Setup This topic describes where to or not to place your VAIO computer and ergonomic instructions.
Search VAIO User Guide Troubleshooting Back | Back to Top Apps Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Store Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description You can install apps from Windows Store.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Changing the Sound Output Device How to Use Windows 8: The Basics If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. Connecting External Speakers or Headphones Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Connecting an External Drive How to Use Windows 8: The Basics Parts Description Connect an external disc drive or hard disk drive to a USB port on your VAIO computer.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Internet About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top Noise canceling headphones Connecting the Noise Canceling Headphones Windows 8: The Basics You can enjoy music by connecting the noise canceling headphones which reduce ambient noise to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Using the LAN Port How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below.
Search VAIO User Guide Troubleshooting Back | Back to Top BLUETOOTH About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top Display Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Headphones Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN About the Internet Connection Services How to Use Windows 8: The Basics Parts Description The following types of Internet connection services are available. About the Network (LAN) The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Connecting a Power Source How to Use Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Wi-Fi About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Windows 8: The Basics Parts Description A security key is a security protocol for a wireless LAN that encrypts data transmitted on the wireless LAN. About the Internet Connection Services The following types of Internet connection services are available.
Search VAIO User Guide Troubleshooting Back | Back to Top Audio Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics Adjusting the Volume in Windows Parts Description Changing the Sound Output Device Setup If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Notes on Using the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Before using the battery pack, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. Restricting the Use of Built-in Devices The BIOS function enables you to disable the built-in devices such as those listed below.
Search VAIO User Guide Troubleshooting Back | Back to Top Display Adjusting the LCD Brightness Automatically How to Use Windows 8: The Basics Parts Description Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. Changing the LCD Brightness You can adjust the LCD brightness.
Opening the Desktop Raising the LCD Screen © 2013 Sony Corporation 55 Search
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top HDMI Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device Windows 8: The Basics You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Search VAIO User Guide Troubleshooting Back | Back to Top Memory card Restricting the Use of Built-in Devices How to Use The BIOS function enables you to disable the built-in devices such as those listed below.
Search VAIO User Guide Troubleshooting Back | Back to Top Menu Opening Control Panel How to Use Windows 8: The Basics Parts Description Setup You can open Control Panel by following these steps.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Back | Back to Top Optical digital output Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection.
Search VAIO User Guide Troubleshooting Back | Back to Top Peripheral device Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Sensor About Built-In Sensors How to Use Windows 8: The Basics Parts Description A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions. Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top Speakers Adjusting the Speakers Volume How to Use Windows 8: The Basics Parts Description You can change the volume level of the speakers and headphones.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch panel Enlarging the Text Size (DPI) How to Use Windows 8: The Basics Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier. How to Use the Touch Screen Parts Description You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Using the Built-in Camera How to Use You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top Encryption Encrypting Your Data with the TPM (BitLocker) You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device. Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top Keyboard Changing the Keyboard Backlight Settings You can turn on and off the keyboard backlight by changing the keyboard backlight settings.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory module Viewing the System Information How to Use You can view the system information of your VAIO computer.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top Noise canceling headphones Notes on Using the Noise Canceling Headphones Before using the noise canceling headphones, read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Read the following precautions before using Sleep mode. Notes on Using the Power Source Read the following precautions before plugging your VAIO computer into an AC power source. Selecting a Power Plan Setup Network / Internet Connections Power management helps you set up power plans to suit your requirements for power consumption.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Updating Your VAIO Computer Parts Description Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top TPM Encrypting Your Data with the TPM (BitLocker) You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device. Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Your built-in storage device contains the recovery area where the data for the system recovery is stored. Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device.
Search VAIO User Guide Troubleshooting Back | Back to Top CD/DVD/BD Booting Your VAIO Computer from External Devices How to Use You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Recovery About Recovery How to Use Windows 8: The Basics Parts Description Setup Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top Backup About Backup How to Use Windows 8: The Basics Parts Description The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. About Types of Backup You can use the Windows Backup and Restore feature to back up your valuable data.
Search VAIO User Guide Troubleshooting Back | Back to Top Button About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Refresh About Recovery How to Use Windows 8: The Basics Parts Description Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained. Refreshing Your VAIO Computer If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer About the ASSIST Button How to Use Windows 8: The Basics Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. Booting Your VAIO Computer from External Devices Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top BIOS Removing the Power-on Password How to Use Windows 8: The Basics Parts Description If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. Setting/Changing the Power-on Password You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function.
Search VAIO User Guide Troubleshooting Back | Back to Top Internet Using the Antivirus App for Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Protect your VAIO computer against computer viruses by using the antivirus app.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top Encryption Encrypting Your Data with the TPM (BitLocker) You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device. Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use.
Search VAIO User Guide Troubleshooting Back | Back to Top Password Creating/Changing/Removing Your Windows Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode.
Search VAIO User Guide Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Back | Back to Top TPM Encrypting Your Data with the TPM (BitLocker) You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device. Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use.
Search VAIO User Guide Troubleshooting How to Use Back | Back to Top BIOS Using Intel(R) Anti-Theft Technology You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Built-in storage device Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Display About the Touch Screen How to Use Windows 8: The Basics The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. How to Use the Touch Screen Parts Description You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Keyboard Combinations and Functions with the Fn Key How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. Entering Characters with Touch Screen Operations You can operate the on-screen Touch Keyboard with touch screen operations for text entry.
Search VAIO User Guide Troubleshooting Back | Back to Top Memory card About “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage.
Search VAIO User Guide Troubleshooting Back | Back to Top NFC/One-touch functions About NFC How to Use Near Field Communication (NFC) is a short-range wireless technology. Windows 8: The Basics About One-touch functions Parts Description Disabling NFC/One-touch functions One-touch functions are Sony original functions which use NFC. You can disable NFC/One-touch functions by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Partition Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Creating Partitions This topic describes how to create partitions.
Search VAIO User Guide Troubleshooting Back | Back to Top Power Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top USB Charging a USB Device How to Use Windows 8: The Basics Parts Description You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Connecting a USB Device You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Windows Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top Battery Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings in VAIO Control Center. Windows 8: The Basics Charge Indicator Status List Parts Description Charging the Battery Pack Setup The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source.
Search VAIO User Guide Troubleshooting Back | Back to Top Camera Notes on the Built-in Camera How to Use Windows 8: The Basics Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps.
Search VAIO User Guide Troubleshooting Back | Back to Top Help and Support Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps.
Search VAIO User Guide Troubleshooting Back | Back to Top LAN Using the LAN Port How to Use Windows 8: The Basics Parts Description Setup Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below.
Search VAIO User Guide Troubleshooting Back | Back to Top Mouse Clipping an Image Displayed on the Computer Screen (Active Clip) How to Use With Active Clip, you can easily clip an image displayed on the computer screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Optical Trackpad Adjusting the Optical Trackpad Sensitivity How to Use Windows 8: The Basics You can change the pointer speed by adjusting the Optical Trackpad sensitivity according to your preference. Disabling the Tapping Function on the Optical Trackpad Parts Description You can disable the tapping function to avoid unintentional clicks caused by a light touch on the Optical Trackpad during the keyboard operations.
Search VAIO User Guide Troubleshooting Back | Back to Top Pen Clipping an Image Displayed on the Computer Screen (Active Clip) How to Use Windows 8: The Basics Parts Description With Active Clip, you can easily clip an image displayed on the computer screen. How to Use the Pen Using the supplied pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen.
Search VAIO User Guide Troubleshooting Back | Back to Top Touch panel About the Touch Screen How to Use Windows 8: The Basics Parts Description Setup The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Clipping an Image Displayed on the Computer Screen (Active Clip) With Active Clip, you can easily clip an image displayed on the computer screen.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Using the LAN Port How to Use Windows 8: The Basics Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below. Using the Tilt Feet When using a LAN port [Details] or monitor port [Details], unfold the tilt feet.
Search VAIO User Guide Troubleshooting Back | Back to Top Care and maintenance Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure.
Search VAIO User Guide Troubleshooting Back | Back to Top Product registration About Online Support Website How to Use The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top Security Updating Your VAIO Computer How to Use Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.
Search VAIO User Guide Troubleshooting Back | Back to Top Supplied items Checking Supplied Items How to Use Check all items packed with the product before use.
Search VAIO User Guide Troubleshooting Back | Back to Top Important notice About the International ENERGY STAR(R) Program How to Use Windows 8: The Basics The following information is applicable to ENERGY STAR qualified products only. About the Software License Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Troubleshooting Back | Back to Top Read this first Read This First How to Use Congratulations on your purchase of this VAIO(R) computer.
Search VAIO User Guide Troubleshooting Back | Back to Top Service and support About Online Support Website How to Use Windows 8: The Basics The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions.
Search VAIO User Guide Troubleshooting Back | Back to Top VAIO computer Checking Supplied Items How to Use Windows 8: The Basics Parts Description Check all items packed with the product before use. Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions. Updating Your VAIO Computer Setup Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality.
Search VAIO User Guide How to Use Back | Back to Top Hardware Audio BIOS BLUETOOTH Battery Hardware Camera Computer Apps Display HDMI Network / Internet Keyboard LAN Memory card Microphone NFC/One-touch functions Optical Trackpad Security Password Power Peripheral Devices Sensor Software USB Wi-Fi Troubleshooting Backup / Recovery © 2013 Sony Corporation 122
Search VAIO User Guide How to Use Back | Back to Top Apps Display Software Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 123
Search VAIO User Guide How to Use Back | Back to Top Network / Internet BLUETOOTH Troubleshooting LAN Wi-Fi Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 124
Search VAIO User Guide How to Use Back | Back to Top Backup / Recovery Recovery Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 125
Search VAIO User Guide How to Use Back | Back to Top Security BIOS Password Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 126
Search VAIO User Guide How to Use Back | Back to Top Peripheral Devices Printer USB Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 127
Search VAIO User Guide Back | Back to Top Troubleshooting About Online Support Website How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The online support website provides information concerning your VAIO computer, as well as a selection of frequently asked questions. Sony online support website USA http://esupport.sony.com/US/VAIO/ Canada http://www.sony.ca/support/ (English) http://fr.sony.
For Sony’s environmental initiatives and recycling of your products, visit our sustainability Search site. http://www.sony.com/green/ Hint You can find a link to register your computer online in VAIO Care.
Search VAIO User Guide Back | Back to Top Troubleshooting Welcome How to Use Setup Congratulations on the purchase of this VAIO computer. This User Guide - Introduction Version provides you with limited information about your VAIO computer. To update this file to the complete version of the User Guide, see Updating the User Guide to the Latest Version [Details] for more information. Your VAIO computer may not support touch screen operations depending on the model you purchased.
Search Updating the User Guide to the Latest Version By updating this User Guide - Introduction Version through the Internet, you can get the complete version of the User Guide with detailed information on your VAIO computer. Once the User Guide is updated to the complete version, you can access it anytime even if you are offline.
Fiber to the Home (FTTH) Search Digital Subscriber Line (DSL) Cable modem Satellite Dial-up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet, ask your ISP. The following is one of the Internet connection methods as an example. 1. Internet 2. Modem 3. Router/access point 4. LAN cable (not supplied) 5. Wi-Fi(R) (Wireless LAN) To use the network (LAN) You can connect your VAIO computer to networks with a LAN cable.
functionality. Search Note Your VAIO computer must be connected to the Internet to download the updates. To use Windows Update Windows Update enables you to make your VAIO computer more stable. 1. Open the charms [Details] and select the Search charm. 2. Select Settings. 3. Enter “Windows Update” in the search box. 4. Select Windows Update from the list. 5. Follow the on-screen instructions to complete the updates.
Search * Design and content of the screen are subject to change. Hint Alternatively, search for VAIO Care on the Search charm to start VAIO Care. [Details] Refer to the help file included with VAIO Care for more information. Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen. You can recover the computer by selecting Recover or maintain your system in case of emergency, for example, when Windows does not start.
Search 1. Tiles Touch operation Tap a tile to start an app and personalize the Start screen by adding and rearranging tiles. Mouse operation Click a tile to start an app and personalize the Start screen by adding and rearranging tiles. 2. Charms [Details] Search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. To open the Start screen Touch operation Open the charms [Details], then tap the Start charm.
Mouse operation Search Point to the upper-right corner, then move downward. Keyboard operation Press the (Windows) key and the C key at the same time. ^ Go to top Searching/Starting Apps, Settings, or Files 1. Open the charms [Details] and select the Search charm. 2. Select Apps, Settings, or Files. 3. Enter a keyword (e.g. Control Panel) in the search box. 4. Select your desired app, setting, or file.
Search Swipe in from the left edge until a small app icon appears. Then, drag the icon back towards the left edge. Mouse operation Point to the upper-left corner, then move downward. Keyboard operation Press the (Windows) key and the Tab key at the same time. ^ Go to top Switching Apps You can switch between apps that are currently running.
Search Touch operation Display currently running apps [Details], touch your desired app icon, and swipe in from the left edge. Mouse operation Display currently running apps [Details] and drag your desired app icon from the left edge to the center. ^ Go to top Opening the Apps Menu Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen.
Mouse operation Search Right-click within an app. Keyboard operation Press the (Windows) key and the Z key at the same time. ^ Go to top Closing Apps You can close currently running apps by following the instruction below. Hint The app window becomes smaller in the bottom of the screen. Drag the window to the bottom-center edge. Touch operation 1. When an app is open, point to the top-center of the screen. 2. Drag the app to the bottom of the screen until the app disappears from the screen.
Mouse operation Search 1. When an app is open, move the cursor to the top-center of the screen until the hand icon appears. 2. Drag the app to the bottom of the screen until the app disappears from the screen. Keyboard operation Press the Alt key and the F4 key at the same time. ^ Go to top Installing Apps from Windows Store You can add apps from Windows Store. Internet connection is necessary to access Windows Store. You also need to sign in with a Microsoft account.
4. Select Help and Support. Search ^ Go to top Entering Sleep or Shutting Down 1. Open the charms [Details] and select the 2. Select Settings charm. Power, then select Sleep, Shut down, or Restart. ^ Go to top Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Windows Help and Support How to Use You can open Windows Help and Support by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. Open the charms [Details] and select the 2. Select Apps. 3. Enter “Help and Support” in the search box. 4. Select Help and Support. Notifications © 2013 Sony Corporation 142 Search charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Closing Apps How to Use You can close currently running apps by following the instruction below. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Touch operation (Touch screen equipped models) 1. When an app is open, point to the top-center of the screen. 2. Drag the app to the bottom of the screen until the app disappears from the screen.
Search © 2013 Sony Corporation 144
Search VAIO User Guide Back | Back to Top Troubleshooting Installing Apps from Windows Store How to Use Windows 8: The Basics Parts Description Setup You can install apps from Windows Store. You will need a Microsoft account to use certain apps or services, including Windows Store. On how to create and what you can do with the Microsoft account, refer to Windows Help and Support. [Details] 1. Connect to the Internet. [Details] 2. Open the Start screen [Details] and select the Store tile.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the App Menu How to Use Windows 8: The Basics Parts Description Setup Network / Internet Many apps have app menus that you can use to control your app. Follow the instructions below to open the app menu. Hint Open the app menu when an app is displayed on the computer screen. App commands vary depending on the app that is currently displayed on the computer screen.
Installing Apps from Windows Store © 2013 Sony Corporation 147 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Searching/Starting Apps, Settings, or Files How to Use Windows 8: The Basics You can search apps, files, or settings on the charms, and then start your desired apps, files, or settings. Search charm, and To search and start them, open the charms [Details], select the Parts Description follow these steps. Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching Apps How to Use You can switch between apps that are currently running. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Touch operation (Touch screen equipped models) Display currently running apps [Details], touch and swipe in your desired app icon from the left edge.
Search VAIO User Guide Back | Back to Top Troubleshooting Switching User Accounts How to Use You can switch to another user account by following these steps. Windows 8: The Basics 1. Open the Start screen [Details] and select an account name at the upper-right corner of the computer screen. Parts Description 2. Select your desired account name. Setup Network / Internet Hint To create a new user account, you need to sign in as an administrator. Then, open the Settings charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing Running Apps How to Use You can view running apps by displaying the list on the Start screen. [Details] Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Touch operation (Touch screen equipped models) Backup / Recovery Security Other Operations Notifications Swipe in from the left edge until a small app icon appears, then drag the icon back towards the left edge.
Search Related Topic Searching/Starting Apps, Settings, or Files Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store © 2013 Sony Corporation 152
Search VAIO User Guide Back | Back to Top Troubleshooting About the Start Screen and Menu How to Use You can add shortcuts to apps, the desktop, and websites that you use the most. Windows 8: The Basics Parts Description Overview Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening Control Panel How to Use You can open Control Panel by following these steps. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. Open the charms [Details] and select the 2. Select Apps. 3. Enter “Control Panel” in the search box. 4. Select Control Panel. Notifications © 2013 Sony Corporation 154 Search charm.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Charms How to Use Windows 8: The Basics Parts Description You can open the charms to search for apps and files, share content, play content on other devices or print, and set up your VAIO computer. Touch operation (Touch screen equipped models) Setup Network / Internet Connections Settings Backup / Recovery Swipe in from the right edge.
Search VAIO User Guide Back | Back to Top Troubleshooting Opening the Desktop How to Use Windows 8: The Basics You can access the desktop from a tile, just like an app. Open the desktop by following the instruction below. 1. Open the Start screen [Details] and select the Desktop tile.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications About the Touch Screen The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen. Your VAIO computer supports multi-touch input.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the LCD Brightness Automatically How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Your VAIO computer measures ambient light intensity to adjust the LCD brightness automatically. 1. Start VAIO Control Center [Details] and select Image Quality. 2. Enable/disable the automatic adjustment setting in Display Brightness.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the LCD Brightness How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings You can adjust the LCD brightness. 1. Press the Fn+F5 keys or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys. Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Changing the Resolution (Size) of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen. Refer to Windows Help and Support [Details] for more information. 1. Right-click on the desktop [Details] and select Screen resolution. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied). 1. Connect your VAIO computer to an HDMI equipped TV with an HDMI cable. [Details] 2. Turn on the TV. 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a TV with an HDMI Input Port How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable (not supplied). Refer to the manual that came with your TV for more information on installation and use. 1. Plug the power cord of your TV into an AC outlet and turn it on. 2.
Search © 2013 Sony Corporation 163
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting an External Display or Projector How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can connect an external display (such as a computer display or a projector) to your VAIO computer with a display cable (not supplied). Refer to the manual that came with your external display or projector for more information on installation and use. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Enlarging the Text Size (DPI) Changing the DPI to enlarge the text and icon size enables you to operate the touch screen easier. Parts Description 1. Open Control Panel [Details] and select Appearance and Personalization and Make text and other items larger or smaller. Setup 2. Select the desired settings from the options on the screen and Apply. 3.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics How to Use the Touch Screen You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer. Parts Description Setup Basic operations To click (tap) Network / Internet Tap on the touch screen once with a finger. You can select a button, such as OK and Cancel, or an item in a menu by tapping it.
Search To rotate an image such as a photo (rotate) Put two fingers on the touch screen and slide them in circles to rotate an image, such as a photo. You cannot rotate images depending on the apps you are using. To select by swiping Slide your finger in short distance in the direction that the screen does not scroll. You can select an item, such as an app tile or a picture.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Notes on Using the Touch Screen Before using the touch screen, read the following precautions for correct use. Do not push the touch screen roughly. Gentle touches always work as your VAIO computer is equipped with a capacitive touch screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on the LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions for correct use of the LCD screen. The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Raising the LCD Screen How to Use Windows 8: The Basics To use the keyboard, you need to raise the LCD screen. 1. Place your VAIO computer with the (Windows) button (1) on your side and hold the edge of the computer with your hand. Parts Description Setup Network / Internet Connections Settings Backup / Recovery 2. Grasp the top-center edge of the LCD screen with the other hand and raise the LCD screen.
Search VAIO User Guide Back | Back to Top Troubleshooting Selecting Display Modes How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations You can switch the display output between the computer screen and an external display connected to your VAIO computer. 1. Turn on an external display. 2. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Multiple Monitors Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display connected to the monitor port, the computer screen and the external display can function as a single desktop. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About a Security Key for Wi-Fi(R) (Wireless LAN) How to Use Setup A security key is a security protocol for Wi-Fi that encrypts data transmitted on Wi-Fi. It is also referred to as an encryption key or a WEP (Wired Equivalent Privacy) key. The security key allows wireless devices that have the same key, such as a Wi-Fi access point and a computer, to communicate with each other on Wi-Fi.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Internet Connection Services How to Use Network / Internet The following types of Internet connection services are available. You can select from among the services according to your preference, for example, communication speed or a usage fee. For detailed information on a variety of connection services, contact Internet Service Providers (ISPs).
Search VAIO User Guide Back | Back to Top Troubleshooting About the Network (LAN) How to Use Windows 8: The Basics Parts Description Setup Network / Internet The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices. You can connect your VAIO computer to 1000BASE-T/100BASE-TX/10BASE-T type networks with a LAN cable (not supplied). Connect one end of a LAN cable to the LAN port on the computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Wi-Fi(R) (Wireless LAN) Standards How to Use Windows 8: The Basics Parts Description Wi-Fi allows your VAIO computer to connect to a network through a wireless connection. Wi-Fi uses the following IEEE 802.11a/b/g/n standard, which specifies the type of technology used. Refer to the specifications to find out about the configuration of the computer. IEEE 802.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Connecting to the Internet with a Wired Connection Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet. Connect one end of a LAN cable (not supplied) to the LAN port on your VAIO computer and the other end to your network.
Search VAIO User Guide Back | Back to Top Troubleshooting Disabling the Wi-Fi(R) (Wireless LAN) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can disable the Wi-Fi function by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Notes on Using the Wi-Fi(R) (Wireless LAN) Function Before using the Wi-Fi function, read the following precautions for correct use. In some countries or regions, using the Wi-Fi products may be restricted by the local regulations. Wi-Fi devices work on the 2.
devices, including 802.11b, 802.11a, 802.11g, and 802.11n standards, multi-band and SearchWPA2 provides multi-mode. In addition, based on the ratified IEEE 802.11i standard, government grade security by implementing the National Institute of Standards and Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA.
Search VAIO User Guide Back | Back to Top Troubleshooting Starting Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can establish Wi-Fi communications between your VAIO computer and an access point (not supplied). Before using Wi-Fi, make sure a Wi-Fi access point is on and operating. 1. Connect an access point to your VAIO computer.
Search Related Topic About the Wi-Fi(R) (Wireless LAN) Standards Stopping Wi-Fi(R) (Wireless LAN) Communications Notes on Using the Wi-Fi(R) (Wireless LAN) Function About a Security Key for Wi-Fi(R) (Wireless LAN) © 2013 Sony Corporation 182
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping Wi-Fi(R) (Wireless LAN) Communications How to Use Windows 8: The Basics Parts Description You can stop Wi-Fi communications by following these steps. 1. Open the charms [Details] and select the 2. Select Settings charm. (the network icon). 3. Select the desired access point and Disconnect.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Antivirus App for Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Protect your VAIO computer against computer viruses by using the antivirus app. You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Entering Sleep Mode, Shutting Down, or Restarting You can place your VAIO computer into Sleep mode or shut down/restart the computer by following these steps. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security 1. Open the charms [Details] and select the 2. Select Settings charm. Power and Sleep, Shut down, or Restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security You can change the Rapid Wake settings in VAIO Control Center. Rapid Wake is enabled by default.
Search VAIO User Guide Back | Back to Top Troubleshooting Charge Indicator Status List How to Use Windows 8: The Basics The charge indicator light turns on or blinks differently according to conditions. Lit in orange Parts Description The battery pack is charging. (Turns off when charging is completed.) Setup The battery pack is running out of power.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging the Battery Pack How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings The battery pack can be charged even while you are using your VAIO computer when the computer is connected to a power source. The charging time may vary depending on operating conditions. 1. Plug your VAIO computer into an AC outlet. [Details] Hint The charging time varies depending on ambient temperature.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a Power Source How to Use Windows 8: The Basics Parts Description Setup Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection. [Details] 1. Plug one end of the power cord (1) into the AC adapter (3). 2. Plug the other end of the power cord into an AC outlet (2). 3. Plug the cable from the AC adapter (3) into the DC IN port (4) on your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions before using Sleep mode. Some apps may not support Sleep mode. When running such apps, exit them before placing your VAIO computer into Sleep mode. Some USB devices may not support Sleep mode.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Power Source How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Read the following precautions before plugging your VAIO computer into an AC power source. If you leave your VAIO computer without connecting it to an AC power source for an extended period of time, turn off the computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on an Extended Battery Pack How to Use Windows 8: The Basics Parts Description This topic explains battery charging behavior when an extended battery pack (not supplied) is attached to your VAIO computer in addition to the installed battery pack (the primary battery pack). With the extended battery pack attached, the battery packs charge in the following sequence. (When the battery care function is disabled) Setup 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Restarting Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections After changing the settings or installing an app on your VAIO computer, you may be required to restart the computer. 1. Save your data and close all running apps. 2. Open the charms [Details] and select the 3. Select Power and Restart. Your VAIO computer will restart.
Search VAIO User Guide Back | Back to Top Troubleshooting Selecting a Power Plan How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Power management helps you set up power plans to suit your requirements for power consumption. 1. Open Control Panel. [Details] 2. Select Hardware and Sound and Power Options. 3. Select your desired power plan. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Properly shut down your VAIO computer to avoid losing unsaved data. 1. Save your data and close all running apps. 2. Turn off any peripherals connected to your VAIO computer. 3. Open the charms [Details], and then select the 4. Select Settings charm. Power and Shut down.
Search VAIO User Guide Back | Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on. [Details] 1. Plug your VAIO computer into an AC outlet. [Details] 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Using Sleep Mode How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Notes on Sleep Mode Extending the Battery Life Changing the Rapid Wake (Sleep Mode) Settings © 2013 Sony Corporation 198 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Windows 8: The Basics Parts Description Setup 1. Network / Internet Connections Settings Backup / Recovery Security 2. LAN port [Details] For details on the LAN port, see “Using the LAN Port” [Details]. Before connecting the cable to the LAN port, unfold the tilt feet on the bottom of the computer.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Bottom How to Use Describes the features on the bottom of the VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery 1. Battery off button Security 2. Extended battery pack connector Remove the extended battery pack connector cover and connect an extended battery pack to the connector.
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Front How to Use Windows 8: The Basics Describes the features on the front of the VAIO computer, such as buttons and indicator lights. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications 1. Built-in front camera indicator [Details] 2. Built-in front camera [Details] 3. Ambient light sensor [Details] 4. LCD screen or touch screen [Details] 5.
Related Topic Parts and Controls on the Sides Parts and Controls on the Bottom Parts and Controls on the Back © 2013 Sony Corporation 202 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations 1. Notifications Monitor port [Details] Before connecting the cable to the monitor port, unfold the tilt feet on the bottom of the computer. [Details] 2.
Search 6. 7. USB port [Details] USB port [Details] This USB port supports USB charging. [Details] 8. HDMI output port [Details] 9.
Search VAIO User Guide Back | Back to Top Troubleshooting About the ASSIST Button How to Use Windows 8: The Basics Parts Description Setup Network / Internet Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer. While the computer is on, the ASSIST button starts VAIO Care. While the computer is off, the ASSIST button starts VAIO Care Rescue Mode.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function. Parts Description 1. Connect an external device to your VAIO computer. Setup 2. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking Supplied Items How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Check all items packed with the product before use. AC adapter Power cord Digitizer Stylus* Extended battery pack* Noise canceling headphones* * Not supplied with all models. Availability depends on your computer’s specifications.
Search VAIO User Guide Back | Back to Top Troubleshooting Customizing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup VAIO Control Center allows you to access system information and to change settings of various kinds of functions such as display and sounds. 1. Start VAIO Control Center. [Details] 2. Select your desired item and change the settings. Hint Some of the items will not be visible if you sign in as a user without administrative rights.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer running at an optimum level. Conduct regular performance checks and tune-ups.
Search VAIO User Guide Back | Back to Top Troubleshooting Restricting the Use of Built-in Devices How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The BIOS function enables you to disable the built-in devices such as those listed below.
Search VAIO User Guide Back | Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications This topic describes where to or not to place your VAIO computer and ergonomic instructions. Where to place your VAIO computer When placing your VAIO computer, ensure that: You have easy access to a power source and necessary ports.
brightness level of the display as well. Search You can reduce eye strain and muscle fatigue by adjusting the tilt and brightness level of the computer screen to the proper position. Lighting Choose a location where windows and lights do not cause glare and reflection on the computer screen. Use indirect lighting to avoid bright spots on the computer screen. Proper lighting adds to your comfort and work efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting Updating Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup Network / Internet Be sure to update your VAIO computer by installing the following apps to enhance its efficiency, security and functionality. Note To perform the update settings below, your VAIO computer must be connected to the Internet. Windows Update Windows Update enables you to make your VAIO computer more stable. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Using VAIO Update How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings VAIO Update provides a service that informs you of available update information, such as important notices or update programs, to keep your VAIO computer up to date.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the LAN Port How to Use Before connecting a LAN cable to the LAN port, pull the port cover down as illustrated below. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings If the port cover has disengaged: If the port cover has disengaged, follow the instruction below to re-attach it. 1. Align the cover with the edge of the port. Backup / Recovery Security Other Operations 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Tilt Feet How to Use Windows 8: The Basics When using a LAN port [Details] or monitor port [Details], unfold the tilt feet. With your fingertip, pull up gently in the direction of the arrow, as shown below. Parts Description Setup Network / Internet Connections Settings If the tilt foot are detached Re-attach the tilt foot as described below. Backup / Recovery 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Viewing the System Information How to Use You can view the system information of your VAIO computer. Windows 8: The Basics 1. Start VAIO Care (Desktop). [Details] Parts Description 2. Select About Your VAIO and System information. The system information of your VAIO computer is displayed.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Battery Charge Capacity How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations The battery pack is consumable. The capacity gradually declines through repeated cycles of recharging and discharging. As a result, the battery life becomes short even if it is fully charged and eventually the battery pack reaches the end of its life.
Search VAIO User Guide Back | Back to Top Troubleshooting Extending the Battery Life How to Use Windows 8: The Basics Parts Description Setup Network / Internet When your VAIO computer is running on battery power, you can extend the battery life using the following methods. Use Sleep mode. [Details] When you do not need to use your VAIO computer temporarily, you can use Sleep mode. To extend the battery life, use Sleep mode frequently.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Before using the battery pack, read the following precautions for correct use. Windows 8: The Basics Parts Description Setup Network / Internet Connections About the battery pack The battery pack built in your VAIO computer is not removable. For safety reasons, battery charging may be suspended at higher or lower temperatures.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Changing the Keyboard Backlight Settings You can turn on and off the keyboard backlight by changing the keyboard backlight settings. 1. Start VAIO Control Center [Details] and select Mouse and Keyboard. Parts Description Setup 2. Change the keyboard backlight settings in Keyboard Backlight. The settings window appears. Follow the on-screen instructions to change the settings.
Search VAIO User Guide Back | Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Parts Description Press and hold down the Fn key and another key simultaneously to perform a keyboard shortcut action. For example, to turn off the sound: Fn+F2 → Press and hold down the Fn key, then press the F2 key. Some keyboard functions can only be used while Windows is running. Setup Fn + Windows 8: The Basics (F1) Disables and enables the Optical Trackpad.
For information on shortcut keys combined with the Windows Help and Support. [Details] © 2013 Sony Corporation 223 (Windows) key, etc.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Entering Characters with Touch Screen Operations Windows 8: The Basics You can operate the on-screen Touch Keyboard with touch screen operations for text entry. Parts Description Setup Network / Internet 1. Open the desktop [Details] and select (the Touch Keyboard icon) in the desktop notification area. Hint The on-screen Touch Keyboard appears automatically when you touch a text field.
Search VAIO User Guide Back | Back to Top Troubleshooting Changing the Sound Output Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications If there is no sound coming from an external device connected to your VAIO computer, you need to change the device for sound output. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Sound. 3. Select the Playback tab. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use Windows 8: The Basics Parts Description You can connect external sound output devices (such as speakers or headphones) to your VAIO computer. 1. Connect external speakers to the headphones jack (not supplied).
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Connecting a High-Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high-quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection. Parts Description 1. Make sure the HDMI connection has been set up between the TV and the home theater receiver or surround sound decoder device. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Connecting the Noise Canceling Headphones You can enjoy music by connecting the noise canceling headphones which reduce ambient noise to your VAIO computer. 1. Plug the supplied noise canceling headphones into the headphones jack . [Details] Setup Network / Internet Connections A balloon message pops up from the desktop notification area.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Notes on Using the Noise Canceling Headphones Before using the noise canceling headphones, read the following precautions for correct use. The noise canceling function does not work on sound output through speakers, standard headphones, and devices via BLUETOOTH communication.
quality sound, fit the earbuds snugly into your ears by adjusting their position or pushing Search them deep into the ears. A pair of medium-size earbuds is attached to the headphones at the time of delivery. If you feel that the earbuds do not fit in your ears, replace them with an extra pair in small or large size.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Windows 8: The Basics Parts Description Setup Network / Internet To adjust the volume using the Fn key Press the F3 key while holding down the Fn key to turn down the volume. Press the F4 key while holding down the Fn key to turn up the volume.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Volume in Windows How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections You can adjust the volume on each device and app from Control Panel. 1. Open Control Panel [Details] and select Hardware and Sound. 2. Select Adjust system volume under Sound. 3. Move the slider under Device or Applications up and down to your desired volume level. When the volume is turned off ( volume ( ), select ).
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting an External Drive How to Use Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Windows 8: The Basics 1. Plug the power cord of your external drive into an AC outlet (1). Parts Description 2. Plug one end of a USB cable (3) (not supplied) into the USB port (2), and the other end to the external drive.
Search VAIO User Guide Back | Back to Top Troubleshooting About BLUETOOTH(R) Security How to Use Windows 8: The Basics Parts Description Setup The BLUETOOTH wireless technology has an authentication function, which allows you to control communication with other devices. The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting About the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description You can establish wireless communications between your VAIO computer and other BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse. You can transfer data between these devices without cables at a range of up to 33 feet / 10 meters in an open area.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Communicating with Another BLUETOOTH(R) Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function. [Details] 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3.
Search Related Topic About the BLUETOOTH(R) Function Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2013 Sony Corporation 237
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using the BLUETOOTH(R) Function How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before using the BLUETOOTH function, read the following precautions for correct use. In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
About BLUETOOTH(R) Security Notes on Using the Wi-Fi(R) (Wireless LAN) Function © 2013 Sony Corporation 239 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Stopping BLUETOOTH(R) Communications How to Use Windows 8: The Basics Parts Description Setup Network / Internet You can stop BLUETOOTH communications by following these steps. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4. Change the Bluetooth setting under Wireless devices to Off.
Search VAIO User Guide Back | Back to Top Troubleshooting Charging a USB Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Sleep mode by enabling the USB charging settings. Change the settings while the USB device is disconnected from the USB port that supports USB charging. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Connecting a USB Device How to Use Windows 8: The Basics Parts Description Setup You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, speaker or printer to your VAIO computer. Installation of the device driver supplied with the USB device may be required when connecting. Refer to the manual that came with the device for more information. 1. Choose the USB port (1) you prefer to use. 2.
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Search VAIO User Guide Back | Back to Top Troubleshooting About “Memory Stick” How to Use Windows 8: The Basics Parts Description “Memory Stick” is a compact, portable, and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products, such as digital cameras and other devices. Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/.
Search VAIO User Guide Back | Back to Top Troubleshooting Compatible “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The “Memory Stick” slot on your VAIO computer can accommodate the following sizes and types of media: “Memory Stick Duo” “Memory Stick PRO Duo” “Memory Stick PRO-HG Duo” “Memory Stick Micro” About “MagicGate” “MagicGate” refers to copyright protection technology devel
Search VAIO User Guide Back | Back to Top Troubleshooting Formatting “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Be sure to use the device that is designed to format the media and supports “Memory Stick” when formatting the media.
Search VAIO User Guide Back | Back to Top Troubleshooting Inserting SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Your VAIO computer is equipped with an SD memory card slot. You can use this slot to transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Search VAIO User Guide Back | Back to Top Troubleshooting Inserting “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup This topic explains how to insert “Memory Stick”. 1. Locate the “Memory Stick” slot. Hint The “Memory Stick” slot on your computer also works as an SD memory card slot. 2. Hold “Memory Stick” with the arrow pointing toward the slot, and carefully slide it into the slot until it clicks into place.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before using SD memory cards, read the following precautions for correct use. Keep an SD memory card out of reach of children. There is a risk of swallowing it. Do not touch the SD memory card connector with your finger or metal objects.
Related Topic Inserting SD Memory Cards Removing SD Memory Cards © 2013 Sony Corporation 250 Search
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Windows 8: The Basics Before using “Memory Stick”, read the following precautions for correct use. Keep “Memory Stick” out of reach of children. There is a risk of swallowing it. Do not touch the “Memory Stick” connector with your finger or metal objects.
If you insert the media directly into the “Memory Stick Duo” slot without the adaptor, you Search may not be able to remove it from the slot. Keep “Memory Stick Micro” and “M2” Duo adaptors away from children. They are harmful if swallowed.
Search VAIO User Guide Back | Back to Top Troubleshooting Removing SD Memory Cards How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections This topic explains how to remove an SD memory card. 1. Locate the SD memory card slot. Hint The SD slot on your computer also works as a “Memory Stick” slot. 2. Check that the media access indicator light is off. 3. Push in the SD memory card toward your VAIO computer and release. 4. Pull the SD memory card out of the slot.
Search VAIO User Guide Back | Back to Top Troubleshooting Removing “Memory Stick” How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery This topic explains how to remove “Memory Stick”. 1. Locate the “Memory Stick” slot. Hint The “Memory Stick” slot on your computer also works as an SD memory card slot. 2. Check that the Media Access indicator light is off. 3. Push in “Memory Stick” toward your VAIO computer and release. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting About Recovery How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Recovery is the process of restoring the built-in storage device back to its original factory condition. Refresh is the process of reinstalling the operating system with the main settings and personal data retained.
Typically, you cannot modify or delete data in this area, however, there are commercially Search available apps designed for this purpose. Why do I have to create Recovery Media? Recovery Media are used to restore your VAIO computer back to its original factory condition. If Windows does not start and you have deleted the recovery area, you will need the Recovery Media to perform recovery. Create the Recovery Media immediately after the computer is ready for use.
Search VAIO User Guide Back | Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Your built-in storage device contains the recovery area where the data for the system recovery is stored. To check the volume of the recovery area, follow these steps: 1. Open the charms [Details] and select the Search charm. 2. Select Apps and enter “Computer“ in the search box. 3. Select Computer. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications To create Recovery Media Hint You can use DVDs, Blu-ray Disc, or a USB flash drive as Recovery Media.
You have installed an operating system different from the preinstalled operating Search system on the computer. You have formatted your built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system. Do not touch or allow the surface of the discs to become dirty. Fingerprints or dust on the surface may cause read/write errors. To create Recovery Media, you may need to use the free space on your C: drive more than double capacity of media you use.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Recovery How to Use Read the following notes thoroughly before recovering your VAIO computer. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Important notes on recovery Recovering your VAIO computer will delete all the data on the built-in storage device and restore all the settings to the original factory settings.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from Recovery Media How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations If the recovery area data has been corrupted or erased, you can use Recovery Media to recover your VAIO computer. However, recovering the computer using the Recovery Media will take longer than using the recovery area.
Search VAIO User Guide Back | Back to Top Troubleshooting Recovering from the Recovery Area How to Use Windows 8: The Basics You can recover your VAIO computer from the recovery area on the built-in storage device. This recovery method is faster than using Recovery Media. See Notes on Recovery [Details] before recovering the computer. Parts Description 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Refreshing Your VAIO Computer How to Use Windows 8: The Basics Parts Description Setup If your VAIO computer has become unstable, it is recommended that you use the refresh function provided by Windows. Refresh the computer by following these steps. Note The 64 GB or 128 GB SSD equipped models do not support the refresh function.
The apps installed at the time of delivery and installed from Windows Store are Search retained, whereas all Desktop apps that you installed after the purchase will be erased.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Removing Recovery Content to Free up Disk Space Your built-in storage device contains the recovery area where the data for system recovery is stored.
Search VAIO User Guide Back | Back to Top Troubleshooting About Built-In Sensors How to Use Windows 8: The Basics Parts Description Setup A built-in accelerometer, digital compass (magnetometer), and gyro sensor enable you to use the following functions.
Search VAIO User Guide Back | Back to Top Troubleshooting Notes on Built-In Sensors How to Use Before using built-in sensors, read the following precautions for correct use. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Notes on using the built-in accelerometer If you change the computer screen orientation without closing running apps, such as a video playback app, all unsaved data may be lost.
Search Place your VAIO computer on a flat surface, hold the computer with both hands, then rotate it 360 degrees crosswise once. If the problem persists, use your VAIO computer in a location with less magnetic interference.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Clipping an Image Displayed on the Computer Screen (Active Clip) With Active Clip, you can easily clip an image displayed on the computer screen. You can save the image you clipped and use it in the document you are editing with other apps. 1. Press and hold down the Fn key and press the numeric 1 key to start Active Clip.
Search VAIO User Guide Back | Back to Top Troubleshooting Removing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations If power-on password input for booting up your VAIO computer is no longer necessary, follow these steps to remove the machine password and user password. 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2.
Search VAIO User Guide Back | Back to Top Troubleshooting Setting/Changing the Power-on Password How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can set a password (power-on password) for booting up your VAIO computer, using the BIOS function. Entry of the power-on password will be prompted after the VAIO logo appears to start the computer. There are two types of passwords.
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Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Using Intel(R) Anti-Theft Technology Windows 8: The Basics Parts Description Setup You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen. Follow these steps to enable Intel(R) Anti-Theft Technology. 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. Network / Internet 2. Select Start BIOS setup.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Using the Built-in Camera You can make a video call through the Internet using the built-in camera and communication apps. The built-in camera indicator light is on while the built-in camera is in use. Hint The apps installed on your VAIO computer vary depending on the computer’s configurations.
Search Related Topic Notes on the Built-in Camera © 2013 Sony Corporation 275
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Notes on the Built-in Camera Do not scratch or soil the area on and around the built-in camera, as it may cause poorquality images. Do not let direct sunlight enter the lens of the built-in camera regardless of your VAIO computer’s power state, as it may cause the camera to malfunction.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Encrypting Your Data with the TPM (BitLocker) Windows 8: The Basics Parts Description Setup Network / Internet Connections You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in storage device. Refer to Windows Help and Support for more information on the BitLocker settings and operations.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Notes on Using the TPM Before using the Trusted Platform Module (TPM), read the following precautions for correct use. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Notes on the BIOS settings Resetting the TPM settings in the BIOS setup screen makes your TPM-encrypted data inaccessible.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Creating/Changing/Removing Your Windows Password Setting a Windows password allows you to protect your VAIO computer from unauthorized access by requiring password entry when the computer is turned on or returns from power saving mode to Normal mode. Refer to Windows Help and Support for more information on the Windows password. [Details] 1.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. 2. Start VAIO Care (Desktop) [Details] and perform necessary operations. Setup Network / Internet 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Windows 8: The Basics Parts Description Setup Network / Internet Partitions are divided areas on your built-in storage device. Dividing the built-in storage device into more than one partition may have various advantages, such as separating the system files from your data files. Your VAIO computer has only one partition (C: drive) as the factory default setting.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating Partitions How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings This topic describes how to create partitions. Note If you reduce the volume of the C: drive partition, you may not create Recovery Media or complete the recovery process successfully because the free space on the built-in storage device is not sufficient. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting About Backup How to Use Windows 8: The Basics Parts Description Setup The backup process creates a backup copy of your data stored on the built-in storage device and saves it to another location. Due to unexpected events or computer viruses, you might lose various data stored on your built-in storage device. To restore the lost data, its backup copy is needed. It is strongly recommended that you back up your data regularly.
Search VAIO User Guide Back | Back to Top Troubleshooting About Types of Backup How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can use the Windows Backup and Restore feature to back up your valuable data. There are several types of backup to meet your needs, as described below.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Backing Up Your Data when You cannot Start Windows If you cannot start Windows, back up your data with VAIO Care (Rescue Mode) : Recover or maintain your system. Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security To rescue your data 1. Press the ASSIST button while your VAIO computer is off. The VAIO Care Rescue Mode screen appears. 2.
Your VAIO computer automatically restarts 72 hours after VAIO Care (Rescue Mode) : Recover or maintain your system starts. IfSearch 72 hours have passed during the backup process, the process will be stopped and the computer will restart. There is no way to resume the process. Rescued files may be divided into two or more files and saved in a specified location or renamed, depending on the location you select. Use VAIO Data Restore Tool to restore the rescued files.
Search VAIO User Guide Back | Back to Top Troubleshooting Creating a Restore Point How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections A restore point enables you to restore your computer system files to a previous state, depending on when the restore point was created. Typically, restore points are created automatically, for example when you install a driver.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Restoring System Files Using the Restore Point when You cannot Start Windows When you cannot start Windows, follow these steps to restore computer system files. On the model without a built-in optical disc drive, connect an external optical disc drive (not supplied) to the computer. [Details] If an AC adapter or a power cable is supplied, plug it into a power source. Setup 1.
Search VAIO User Guide Back | Back to Top Troubleshooting Restoring Your Data with VAIO Data Restore Tool How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications You can use VAIO Data Restore Tool to restore files previously backed up using VAIO Care (Rescue Mode) : Recover or maintain your system. For instructions on how to use the app, refer to the help file included with the app. 1.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics About NFC Near Field Communication (NFC) is a short-range wireless technology. The communication distance of NFC is approximately 4 inches / 10 cm.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description About One-touch functions One-touch functions are Sony original functions which use NFC. Simply touch two One-touch functions supported devices to easily establish communication, without complicated settings.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Disabling NFC/One-touch functions You can disable NFC/One-touch functions by following these steps. 1. Open the charms [Details] and select the Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Settings charm. 2. Select Change PC settings in the lower right corner. 3. Select Wireless in the left pane of the PC settings screen. 4.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Notes on NFC/One-touch functions In some countries or regions, using NFC/One-touch functions may be restricted by local regulations. If you urgently need to disable NFC/One-touch functions, turn off your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Setup Network / Internet Using NFC/One-touch functions Easily connect an NFC/One-touch functions supported device to your VAIO computer by simply touching the computer with the device. Before using NFC/One-touch functions, follow these steps to enable NFC. 1. Open the charms [Details] and select the Settings charm. 2. Select Change PC settings in the lower right corner.
Search VAIO User Guide Back | Back to Top Troubleshooting Adjusting the Optical Trackpad Sensitivity How to Use Windows 8: The Basics Parts Description You can change the pointer speed by adjusting the Optical Trackpad sensitivity according to your preference. The more you decrease the sensitivity, the slower the pointer speed becomes. The more you increase the sensitivity, the faster the pointer speed becomes. 1. Start VAIO Control Center [Details] and select Mouse and Keyboard. Setup 2.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Disabling the Tapping Function on the Optical Trackpad You can disable the tapping function to avoid unintentional clicks caused by a light touch on the Optical Trackpad during the keyboard operations. 1. Start VAIO Control Center [Details] and select Mouse and Keyboard. 2. Select Details under Built-in Pointing Devices. Setup Network / Internet Connections Settings Backup / Recovery 3.
Search VAIO User Guide Back | Back to Top Troubleshooting Enabling/Disabling the Optical Trackpad How to Use Windows 8: The Basics You can enable/disable the Optical Trackpad on your VAIO computer. 1. Press and hold down the Fn key and press the F1 key. Each time you press the keys, the Optical Trackpad is enabled/disabled.
Search VAIO User Guide Back | Back to Top Troubleshooting Using the Optical Trackpad How to Use Windows 8: The Basics Parts Description By moving your finger on the Optical Trackpad, you can move the pointer on the computer screen. With the pointer on your desired item or object, press the left button or the right button to execute various commands or display menus.
Search © 2013 Sony Corporation 299
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics How to Use the Pen Using the supplied pen (Digitizer Stylus), you can operate your VAIO computer intuitively, by touching the screen softly or tracing something on the screen. Parts Description Setup To move the pointer on the screen Hold the pen over the screen without touching it, then move the pen in the desired direction.
Search You can also do the same operation by holding the pen at the desired point for a few seconds. To drag Gently place the pen on the item to be moved, then trace on the screen to move it. To erase text Depending on the app, you can erase text. Press and hold down the upper button of the pen, gently place the pen on the first text item to be erased, then trace the pen over the text to the last text item to be erased. Note Use the supplied pen or an optionally specified pen.
operate. You can use the pen with your hand resting on the screen. IfSearch you move the pen towards the touch screen, you cannot control the touch screen with fingers. Depending on the screen, you cannot use the pen to scroll the screen. If the pen does not function correctly, replace the battery. [Details] Replace the pen’s nib if the writing is not smooth, or you wish to try another shape nib. [Details] To prevent them from being swallowed, keep the pen’s nib and cap out of children’s reach.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Replacing the Battery of the Pen Replace the battery when the pen (Digitizer Stylus) begins to function incorrectly. Based on usage of approximately 4 hours a day, expect to replace the battery every 18 months. Use an LR61 (LR8D425) alkaline battery. 1. Remove the Tail cap from the barrel of the pen, then pull out the battery.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use Windows 8: The Basics Parts Description Replacing the Nib Replace with a new nib (supplied) if the writing is not smooth, or you wish to try another shape nib. 1. Grasp the tip of the pen, then pull out straight. Setup Network / Internet Connections 2. Check the direction of the new nib and insert it into the barrel of the pen.
Search VAIO User Guide Back | Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications Before cleaning your VAIO computer, read the following precautions for the correct cleaning procedure. When cleaning your VAIO computer Use a soft, dry cloth to wipe debris and dust off your VAIO computer.
Search VAIO User Guide Back | Back to Top Troubleshooting How to Use About the International ENERGY STAR(R) Program Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR standards for energy efficiency.
Search VAIO User Guide Back | Back to Top Troubleshooting About the Software License How to Use Windows 8: The Basics This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this product.
Search VAIO User Guide Back | Back to Top Troubleshooting Handling the Built-in Storage Device How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery The built-in storage device (hard disk drive or solid state drive) has a high storage density and reads or writes data in a short time. However, it can be easily damaged if improperly used. If the built-in storage device is damaged, the data cannot be restored.
Search VAIO User Guide Back | Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Computer If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable.
Search VAIO User Guide Back | Back to Top Troubleshooting Trademarks How to Use Windows 8: The Basics Parts Description Setup Network / Internet Connections Settings Backup / Recovery Security Other Operations Notifications © 2013 Sony Electronics Inc. All rights reserved. Reproduction in whole or in part without written permission is prohibited. Sony and the Sony logo are trademarks or registered trademarks of Sony Corporation.
owners. In the manual, the ™ or ® marks are not specified. Search Features and specifications are subject to change without notice. All other trademarks are trademarks of their respective owners. Not all the software listed above may be delivered with your model.
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Audio What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware What should I do if I do not hear sound from speakers or headphones? Apps What should I do if I hear microphone feedback from speakers when using my microphone? Network / Internet What should I do if my microphone does not work? Backup / Recovery What should I do if sound interru
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Apps What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I use BLUETOOTH(R) devices when I swit
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Back | Back to Top Camera What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? Why are captured images poor in quality? Why does the viewfinder show no images or poor-quality images? Why is the video input from the built-in camera suspended momentarily? Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 314
Search VAIO User Guide How to Use Back | Back to Top Display How do I change the LCD brightness? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured images flicker? What should I do if my computer screen goes blank? What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? What should I do if no
Search VAIO User Guide How to Use Back | Back to Top Keyboard What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my VAIO computer screen freezes? Hardware What should I do if my keyboard configuration is wrong? Apps What should I do if the pointer does not move? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 316
Search VAIO User Guide How to Use Back | Back to Top Memory card Why can’t I write data to a memory card? Troubleshooting Hardware Why can’t I write data to an SD memory card? Why can’t I write data to “Memory Stick”? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 317
Search VAIO User Guide How to Use Back | Back to Top NFC/One-touch functions What should I do if I cannot use NFC/One-touch functions? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 318
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 319
Search VAIO User Guide How to Use Back | Back to Top Sensor Why doesn’t the built-in digital compass show the correct direction? Troubleshooting Why doesn’t the computer screen rotate? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 320
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Back | Back to Top USB What should I do if I cannot charge the device connected to the USB port that supports USB charging? You might be looking for the following topics: What should I do if I cannot print a document? What should I do if my VAIO computer does not recognize the USB device? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 321
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 322
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Battery Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 323
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 324
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top HDMI What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 325
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Troubleshooting Hardware Back | Back to Top Microphone What should I do if I hear microphone feedback from speakers when using my microphone? What should I do if my microphone does not work? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 327
Search VAIO User Guide How to Use Troubleshooting Hardware Apps Network / Internet Back | Back to Top Optical Trackpad How do I avoid unintentional clicks caused by a light touch on the Optical Trackpad? How do I disable the Optical Trackpad? What should I do if my VAIO computer screen freezes? What should I do if the pointer does not move? Why can’t I use the Optical Trackpad? Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 328
Search VAIO User Guide How to Use Back | Back to Top Power What should I do if I cannot turn off my VAIO computer? Troubleshooting Hardware Apps Network / Internet What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? What should I do if my VAIO computer does not enter Hibernate mode? What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Backup / Recovery What should I do if my VAIO computer does not turn on or the pow
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Software Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps You might be looking for the following topics: What should I do if my game software does not work or it keeps crashing? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 330
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Display Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices You might be looking for the following topics: How do I change the LCD brightness? What should I do if captured images contain dropped frames and audio interruptions? What should I do if captured i
Search VAIO User Guide How to Use Back | Back to Top Software What should I do if my game software does not work or it keeps crashing? Troubleshooting Hardware Why do sound interruptions and/or dropped frames occur when I play highdefinition videos, such as those recorded with the AVCHD digital video camcorder? Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 333
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BLUETOOTH What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware What should I do if I cannot use the BLUETOOTH(R) function? Apps What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Network / Internet What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Backup / Recovery Why can’t I use BLUETOOTH(R) devices when I swit
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top Wi-Fi How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery S
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top LAN How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Apps What should I do if I cannot play back movies or audio tracks received via WiFi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Network / Internet Backup / Recovery Sec
Search VAIO User Guide How to Use Back | Back to Top Recovery How can I reinstall the original apps and drivers? Troubleshooting How can I restore my VAIO computer system to its factory default settings? Hardware How do I create Recovery Media? Apps What should I do if I cannot create Recovery Media? Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Backup / Recovery What should I do if I cannot start/complete the recovery process? Security What
Search VAIO User Guide How to Use Troubleshooting Back | Back to Top BIOS What should I do if I forget the power-on password to start my VAIO computer? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 338
Search VAIO User Guide How to Use Back | Back to Top Password What should I do if I forget the Windows password? Troubleshooting Hardware Apps What should I do if I forget the power-on password to start my VAIO computer? What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 339
Search VAIO User Guide How to Use Back | Back to Top Printer What should I do if I cannot print a document? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 340
Search VAIO User Guide How to Use Back | Back to Top USB What should I do if I cannot print a document? Troubleshooting What should I do if my VAIO computer does not recognize the USB device? Hardware Apps You might be looking for the following topics: What should I do if I cannot charge the device connected to the USB port that supports USB charging? Network / Internet Backup / Recovery Security Peripheral Devices © 2013 Sony Corporation 341
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I forget the power-on password to start my VAIO computer? If you forget the password [Details], you cannot start your VAIO computer. When you forget your user password: Enter the machine password to reset the user password at the BIOS setup screen. When you forget your machine password: The password needs to be reset and a fee will be charged.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I do not hear sound from a digital audio device connected to the digital output port, such as the HDMI output port? Hardware Apps To output sound from a digital audio device connected to the digital output port on your VAIO computer, you need to change the sound output to the digital audio device.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I do not hear sound from speakers or headphones? Check if the volume from speakers or headphones is not minimized. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound. [Details] Check if the volume in Windows is not turned off or minimized.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if I hear microphone feedback from speakers when using my microphone? Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers. Keep the microphone away from a sound output device. Turn down the volume of the speakers and the microphone.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if my microphone does not work? Check if your microphone is selected as a recording device. Open Control Panel [Details] and select Hardware and Sound. Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab. If not, select the icon and Set Default.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if sound interruptions occur during video or audio playback? Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Shorten the distance between your VAIO computer and the BLUETOOTH device within 33 feet/10 meters. If the computer is more than 33 feet/10 meters away from the BLUETOOTH device, communication will not be possible.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if I cannot use the BLUETOOTH(R) function? Make sure the WIRELESS indicator light on your VAIO computer is on. When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function. Make sure the BLUETOOTH function is enabled. Open the charms [Details] and select the Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? See What should I do if I cannot find the BLUETOOTH device I want to communicate with?. [Details] Make sure that the authentication (pairing) between the device and your VAIO computer has been properly performed.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Hardware Make sure the BLUETOOTH function is enabled. Settings charm. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, then select Wireless in the left pane. Turn off Airplane mode and change the Bluetooth setting under Wireless devices to On.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why can’t I use BLUETOOTH(R) devices when I switch users? If you switch users without signing out from your system, BLUETOOTH devices will not work. Be sure to sign out before switching users.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why can’t I use the BLUETOOTH(R) function when I sign in to my VAIO computer as a user with a standard user account? Hardware Apps The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer. Sign in to the computer as a user with administrative rights.
Search VAIO User Guide Back | Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Data transfer speed depends on obstructions and/or the distance between the two devices, radio wave quality, and the device configuration or apps in use. Move your VAIO computer and BLUETOOTH device closer to each other.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if captured images contain dropped frames and audio interruptions? The effect settings on your app may cause dropped frames. Refer to the help file included with the app for more information. There may be more app running than your VAIO computer can handle. Exit the apps that you are not currently using.
Search VAIO User Guide Back | Back to Top How to Use What should I do if captured images flicker? Troubleshooting Hardware Apps This problem occurs when you use the built-in camera under fluorescent lights and is due to a mismatch between the lighting output frequency and the shutter speed. To reduce flicker noise, change the direction of your VAIO computer so that you can adjust the direction of the built-in camera.
Search VAIO User Guide Back | Back to Top How to Use Why are captured images poor in quality? Troubleshooting Hardware Apps Images captured under fluorescent light may contain light reflections. A dark portion in captured images may contain noise. The area on and around the built-in camera is soiled. Clean the area.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why does the viewfinder show no images or poorquality images? Some camera apps may not work correctly when another camera app is running. Exit the current app before starting another. You may not be able to use another camera app that uses the built-in camera while using the gesture function.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why is the video input from the built-in camera suspended momentarily? The video input may be suspended momentarily if: A shortcut key with the Fn key is used. The CPU load increases.
Search VAIO User Guide Back | Back to Top How to Use How do I change the LCD brightness? Troubleshooting Hardware Apps Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. [Details] To adjust the LCD brightness of the connected external display, such as a computer display or a TV, use the brightness control on the external display.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my computer screen goes blank? Hardware Make sure your VAIO computer is on and not in a power saving mode. [Details] Apps Make sure your VAIO computer is securely plugged into an AC outlet [Details] and the power indicator light is on. Network / Internet The computer screen may be off. Press any key on the keyboard.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port? Hardware Reconnect the HDMI cable (not supplied). [Details] Apps Network / Internet Backup / Recovery Make sure you are using an HDCP-compliant display. The copyright protected content is not displayed on a non-HDCP compliant display. Change the screen resolution of the connected TV or external display.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if no image is displayed on my external display or TV screen? Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if some items do not fit on the computer screen? Check that the text size is set to 100%. If not, some items, for example an app menu, may not be displayed correctly, depending on the apps you are using. Refer to Windows Help and Support for more information on how to change the text size.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if videos are not displayed on the computer screen? Hardware Your VAIO computer may not have sufficient video memory to display high resolution videos. In such a case, lower the resolution of the LCD screen. [Details] Apps If you have selected to use an external display using the Fn+F7 keys and the external display is disconnected from your VAIO computer, the computer screen may be unable to display the video.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if videos are not displayed smoothly? It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully. If you have set the display output to both the computer screen and an external display, change the display output to either of them.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Why do sound interruptions and/or dropped frames occur when I play high-definition videos, such as those recorded with the AVCHD digital video camcorder? Playing high-definition videos requires substantial hardware resources, such as CPU, GPU, or system memory performance on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot enter certain characters with my keyboard? Check if the Caps Lock indicator light on the Caps Lock key is on or off. When the indicator light is on, characters typed will appear in uppercase (or lowercase if you also hold down the Shift key). When the indicator light is off, characters typed will appear in lowercase (or uppercase if you also hold down the Shift key).
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer screen freezes? Hardware Restart your VAIO computer. Press the Ctrl+Alt+Delete keys, select Apps the computer screen, and then select Restart. If the problem persists, press and hold down the (Power) button for more than four seconds, or slide the (Power) switch to the right for more than four seconds.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my keyboard configuration is wrong? The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched. To change the keyboard configuration, refer to Windows Help and Support.
Search VAIO User Guide Back | Back to Top How to Use What should I do if the pointer does not move? Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security The pointer may not move temporarily as expected depending on the condition of your VAIO computer. In such a case, wait for a while before moving the pointer again. (Shut If the pointer still does not move, press the Ctrl+Alt+Delete keys, select down) in the lower right corner of the computer screen, and then select Shut down.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Hardware Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting. Make sure the erasure prevention switch is off.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to an SD memory card? Troubleshooting Hardware You cannot use SD memory cards if Disabled is selected for the SD memory card slot in the BIOS setup screen. In such a case, change the BIOS setting.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I write data to “Memory Stick”? Troubleshooting Hardware You cannot use “Memory Stick” if Disabled is selected for the “Memory Stick” slot in the BIOS setup screen. In such a case, change the BIOS setting.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if I cannot use NFC/One-touch functions? Bring your NFC/One-touch functions supported device toward your VAIO computer so that both Touch marks are as close as possible. If the NFC/One-touch functions still do not work, slightly move the device up or down, or separate the device from the computer for about 10 seconds, and then touch the computer with the device again.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I forget the Windows password? Hardware The Windows password is case-sensitive. Check your password and enter again. Apps Log on using a user account that has system administrator privileges to reset your password. Network / Internet If you forget all passwords for system administrator accounts, you cannot reset any Windows passwords. You need to perform system recovery.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power-on password three times consecutively? Press and hold down the (Power) button for more than four seconds and check if the power indicator light is off. Then, restart your VAIO computer and enter the correct password.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why doesn’t the built-in digital compass show the correct direction? The built-in digital compass works by detecting a magnetic direction. Do not rely solely on the location information the built-in digital compass provides. Especially at the following locations, the accuracy of the digital compass can be easily affected by magnetic interference and it may not work correctly.
Search VAIO User Guide Back | Back to Top How to Use Why doesn’t the computer screen rotate? Troubleshooting Hardware Apps Network / Internet The screen rotation may be disabled. (the rotation lock button) on your VAIO computer to enable/disable the rotation. Press The screen rotation is disabled while your VAIO computer is connected to an external display.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot charge the device connected to the USB port that supports USB charging? Make sure that the USB Charging setting is enabled.
Search VAIO User Guide Back | Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Hardware Make sure the printer settings are correctly configured. For information on the printer settings, refer to the manual that came with your printer. Apps Make sure your printer is on. Refer to the manual that came with your printer for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer does not recognize the USB device? Check if the USB device is on and using its own power supply. If you are using a digital camera, check if the battery is charged. Apps Network / Internet Backup / Recovery Security Peripheral Devices If you are using a printer, check if the power cable is connected properly to an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power? Hardware Apps While your VAIO computer is running on battery power, the CPU clock frequency is reduced for power conserving purposes, which causes the computer to run slowly. This is normal and does not indicate a malfunction.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Hardware Apps Network / Internet Backup / Recovery If MAC address filtering of your access point is enabled, register the MAC address of your VAIO computer in the setup screen of the access point. Otherwise, the computer cannot connect to the access point.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? See What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function?. [Details] Apps Make sure the access point is on. Network / Internet Check the access point settings. In the following settings, your VAIO computer may fail to connect to an access point, or the connection may be unstable.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot play back movies or audio tracks received via Wi-Fi(R) (Wireless LAN), or their playback is interrupted? Why is the data transfer speed slow? Move your VAIO computer away from obstructions, or closer to any access point you may be using.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if I cannot use the Wi-Fi(R) (Wireless LAN) function? Hardware Enable the Wi-Fi function. Open the charms [Details] and select the Apps Select Change PC settings in the lower right corner, and select Wireless in the left pane. Turn off Airplane mode and change the Wi-Fi setting under Wireless devices to On. Network / Internet Backup / Recovery Security Peripheral Devices Settings charm.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if I do not know the SSID or security key for the access point? You can find the key in the setting screen of your access point. Refer to the manual that came with your access point for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware How do I avoid unintentional clicks caused by a light touch on the Optical Trackpad? To avoid unintentional operation, disable the tapping function.
Search VAIO User Guide Back | Back to Top How to Use How do I disable the Optical Trackpad? Troubleshooting Hardware Press the Fn+F1 keys to disable the Optical Trackpad. [Details] Alternatively, start VAIO Control Center [Details], then disable the Optical Trackpad.
Search VAIO User Guide Back | Back to Top How to Use Why can’t I use the Optical Trackpad? Troubleshooting Hardware Apps Network / Internet The Optical Trackpad is disabled. Press the Fn+F1 keys to enable the Optical Trackpad. [Details] Alternatively, start VAIO Control Center [Details], then enable the Optical Trackpad. Make sure that the Enable Tapping check box is selected in the settings window.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security What should I do if I cannot turn off my VAIO computer? Follow any of these procedures to exit all running apps and then turn off your VAIO computer again. Drag the app from the top center of the screen to the bottom center. [Details] Press the Alt+F4 keys. If there is unsaved data, save it at the confirmation prompt.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? You may have accidently pressed the ASSIST button rather than the (Power) button. Exit VAIO Care Rescue Mode and locate the (Power) button on your VAIO computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps What should I do if my VAIO computer does not enter Hibernate mode? Select Choose what the power button does in the Power Options window. [Details] Select Change settings that are currently unavailable, the Hibernate check box, and Save changes.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on (the power indicator light does not turn on in green)? Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Make sure all cables are securely connected to devices, such as between your VAIO computer and the AC adapter; the AC adapter and the power cord; and the power cord and an AC outlet.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if my VAIO computer does not turn on or the power button does not work (the power indicator light blinks fast)? Hardware Apps Network / Internet Your VAIO computer may not recognize the battery pack. In this case, push and hold the battery off button for three to five seconds with a thin, straight object (such as a paper clip).
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting What should I do if the power indicator light turns on in green when I press the power button but the screen remains blank? Hardware Make sure the brightness and contrast controls are adjusted correctly. Apps Network / Internet Backup / Recovery Security Peripheral Devices An external display may be selected as the display output. Press the Fn+F7 keys several times to select your desired display output, and then press the Enter key.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices Why does a message appear and Windows fail to start when I turn on my VAIO computer? The BIOS boot options may have been incorrectly configured. Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen, select Start BIOS setup, and change the Boot Mode setting, then restart the computer.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Why does my VAIO computer automatically turn off? When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off. Connect the AC adapter to the computer or charge the battery pack.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if my game software does not work or it keeps crashing? Check the website of the game if there are any patches or updates to download. Make sure you have installed the latest video driver software. On some VAIO computer models, the graphics memory is shared with the system. The optimal graphics performance in such a case is not guaranteed.
Search VAIO User Guide Back | Back to Top How to Use How can I reinstall the original apps and drivers? Troubleshooting Hardware Apps You can restore the preinstalled apps and drivers using VAIO Care. To restore them, start VAIO Care [Details] and then select Advanced Tools, Restore and recovery, and Reinstall Applications and Drivers. Refer to the help file included with VAIO Care for more information.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware How can I restore my VAIO computer system to its factory default settings? There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Search VAIO User Guide Back | Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot create Recovery Media? Try the suggestions below: Download and install the latest updates using VAIO Update. [Details] Restart your VAIO computer. And then, try to create Recovery Media again. If an AC adapter is supplied with an external optical disc drive, plug the AC adapter into a power source. Try other reliable media.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet What should I do if I cannot recover my VAIO computer from the recovery area? Recover your VAIO computer from Recovery Media if you have used apps to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care (Rescue Mode) : Recover or maintain your system.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if I cannot start/complete the recovery process? Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Check the condition of Recovery Media. If you are using optical discs, check the discs for dirt or damage. If the discs are not clean, clean them and try recovering your VAIO computer again.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware Apps Network / Internet Backup / Recovery Security Peripheral Devices What should I do if my VAIO computer becomes unstable (Windows does not start)? Try the suggestions below: Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Restore your VAIO computer from a system image backup if you have created the backup.
Search VAIO User Guide Back | Back to Top How to Use Troubleshooting Hardware What should I do if my VAIO computer becomes unstable (Windows starts)? Try the suggestions below: Start VAIO Care to search for a solution. [Details] Apps Restore computer system files. [Details] Use the restore point that you created before your VAIO computer becomes unstable. Network / Internet Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.
