Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Use this manual if you encounter any problems, or have any questions.
Parts and controls Location and function of parts About the indicator Charging the headset System requirements for battery charge using USB Charging the headset Available operating time Checking the remaining battery charge Voice guidance About voice guidance Making connections One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.
Connecting to a paired computer (Windows 8/Windows 8.
Supported codecs Making phone calls Making phone calls Receiving a call Making a call Functions for a phone call Disconnecting BLUETOOTH connection (after use) Using the voice assist function (Siri) Voice assist Using the voice assist function (Siri) Important information Precautions Precautions What is BLUETOOTH wireless technology? Trademarks Trademarks Support website Customer support websites Troubleshooting Troubleshooting What can I do to solve a problem? Power The headset is not turned on.
Sound No sound Low sound level Low sound quality Sound skips frequently during playback. The noise canceling effect is not sufficient. Pairing Pairing cannot be done. One-touch connection (NFC) Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) BLUETOOTH connection Unable to make a BLUETOOTH connection Distorted sound The BLUETOOTH wireless communication range is short, or the sound skips. The headset does not operate properly.
Table Of Contents Help Guide MDR-1000X..................................................................................................................i Getting started.................................................................................................................................i BLUETOOTH connection................................................................................................................i What you can do with the BLUETOOTH function...................................
Pairing and connecting with a computer (Windows Vista)......................................................48 Connecting to a paired computer (Windows 10)....................................................................51 Connecting to a paired computer (Windows 8/Windows 8.1).................................................54 Connecting to a paired computer (Windows 7)......................................................................58 Connecting to a paired computer (Windows Vista)................
Voice assist....................................................................................................................................iv Using the voice assist function (Siri).....................................................................................102 Important information.....................................................................................................................iv Precautions......................................................................................
Resetting the headset...........................................................................................................127 Initializing the headset to restore factory settings.................................................................
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What you can do with the BLUETOOTH function The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly. Listening to music You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X How to make a wireless connection to BLUETOOTH devices You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function. When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed. Device registration (pairing) The operation to register a device to be connected is called device registration (pairing).
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Checking the package contents After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Wireless Noise Canceling Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1) Headphone cable (approx. 1.5 m (59 1/8 in.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Putting the headset in the carrying case When finished using the headset, fold it and put it in the supplied carrying case as shown below. To store the plug adapter for airplane Put the plug adapter for airplane in the holder in the carrying case as shown below.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X About the supplied manuals The following three manuals come with the headset. Help Guide (this data) Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc. Operating Instructions (enclosed paper) Provides basic information on how to connect or use the headset. Reference Guide (enclosed paper) Provides precautions and specifications.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What you can do with the headset Personal NC Optimizer tailors the noise-canceling performance perfectly for you The headphones optimize the performance of noise canceling for you by analyzing the shape of your head and wearing style. The perfect personalized noise-canceling gives you the silence that you’ve never experienced.
4-595-263-11(1) Copyright 2016 Sony Corporation 7
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Location and function of parts 1. L mark 2. Tactile dot 3. 4. 5. 6. 7. 8. 9. 10 11. 12. . 13 14. The left unit has a tactile dot. Built-in antenna A BLUETOOTH antenna is built into the headset. N-mark left unit Slider Slide to adjust the length of the headband. Headband Microphone Picks up the sound of your voice when talking on the phone. R mark right unit Touch sensor Indicator (yellow) Shows the Ambient Sound Mode status.
. Shows the noise canceling status. 15 NC (noise canceling) button 16. Indicator (blue/red) . Lights up in red or blue to indicate the power or communication status of the headset. (power) button 17 Indicator (red) 18. Lights up in red during charging. . 19 Micro-USB port . Connect a computer to this port with the supplied micro-USB cable to charge the headset. 20 INPUT jack . Connect a music player, etc. to this jack by using the supplied headphone cable.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X About the indicator The indicator flashes in red or blue to indicate various statuses. : Turns on in blue/ : Turns on in red/ Indicator (blue/red) on the : Turns on in green/ : Turns on in yellow/-: Turns off button Turning on When turning on the headset by pressing and holding the - button for about 2 seconds when the headset is turned off.
For details, refer to “Switching the sound quality mode.” Remaining battery charge indication High -- -- Medium -Low (needs to charge) For details, refer to “Checking the remaining battery charge.” Other Initialization completed For details, refer to “Initializing the headset to restore factory settings.
4-595-263-11(1) Copyright 2016 Sony Corporation 12
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X System requirements for battery charge using USB The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time. Personal Computer with pre-installed with any of the following operating systems and USB port: When using Windows® Windows® 10 Home / Windows® 10 Pro Windows® 8.1 / Windows® 8.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. 1 Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted computer. Make sure that the indicator (red) lights up. Charging is completed in about 4 hours (*) and the indicator (red) goes off automatically. Time required for charging the empty battery to its full capacity.
If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in this case. Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Available operating time The available operating times of the headset on a fully-charged battery are as follows: Wireless connection Music Playback time [SBC/AAC/aptX/LDAC]: Max. 20 hours (NC ON, Ambient Sound Mode)/Max. 22 hours (NC OFF) Communication time: Max. 24 hours (NC ON, Ambient Sound Mode)/Max. 26 hours (NC OFF) Standby time: Max. 34 hours (NC ON, Ambient Sound Mode)/Max.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes. button will cause the indicator You can also check the remaining battery charge when the headset is turned on.
D: Low (needs to charge) Note If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X About voice guidance You hear voice guidance on the following situations via the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones installed with Android 4.1 or later NFC NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags.
Follow the on-screen instructions to complete the pairing and connection. When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance “BLUETOOTH connected”. To disconnect, touch the smartphone again. To connect a paired smartphone, perform steps 2 and 3. Hint If you cannot connect the headset, try the following. Unlock the screen of the smartphone if it is locked, and move the smartphone slowly over the N-Mark of the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones with Android 2.3.3 up to Android 4.0.4 (excluding Android 3.
https://play.google.com/store/apps/details?id=com.sony.easyconnect The App may not be available in some countries and/or regions. Use a two-dimensional code reader app. 5 Start the app “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed on the smartphone. 6 Touch the headset with the smartphone. Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the smartphone reacts.
Hint If you cannot connect the headset, try the following. Start the app “NFC Easy Connect” on the smartphone, and move the smartphone slowly over the N-Mark of the headset. If the smartphone is in a case, remove the case. Make sure that the app “NFC Easy Connect” screen is displayed on the smartphone. If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and connects to the headset (One-touch connection switching).
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Disconnecting the smartphone by one touch (NFC) You can disconnect the headset from the connected smartphone by touching the headset with it. 1 Unlock the screen of the smartphone if it is locked. If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.” 2 Touch the headset with the smartphone. Touch the smartphone on the N-Mark of the headset. You hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Switching the device by one touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is connected with the smartphone that touched on the headset most recently (One-touch connection switching). However, if you are talking on a BLUETOOTH mobile phone connected to the headset, you cannot switch the BLUETOOTH connection by one touch.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The smartphone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
3. Touch [Bluetooth]. 4 Touch [Search for devices]. 5 Touch [MDR-1000X]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired Android smartphone.” If [MDR-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Pairing information has been deleted after repair, etc. The headset is already paired with 8 devices and another device is to be paired. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one. When the pairing information for the headset has been deleted from the BLUETOOTH device. When the headset is initialized, all pairing information is deleted.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
3. Touch [Bluetooth]. 4 Touch [MDR-1000X]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone. If the smartphone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is on, you can make an A2DP connection (music playback) by double-tapping the center of the touch sensor lightly (about 0.4-second interval).
32
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The iPhone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently. The operating instructions of the iPhone is on hand.
3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [MDR-1000X]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired iPhone.” If [MDR-1000X] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
If the pairing information was deleted by initializing the headset, etc., delete from your iPhone the pairing information for the headset, and then pair them again. The headset can be paired with multiple devices, but can only play music from one paired device at a time. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. To delete all pairing information, see “Initializing the headset to restore factory settings.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”. Check the connection status on the iPhone.
3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [MDR-1000X]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. If the iPhone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
2. Click [Devices]. 3. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. 4. Select [MDR-1000X], then click [Pair].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, refer to “Connecting to a paired computer (Windows 10).” If [MDR-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Connecting to a paired computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-595-263-11(1) Copyright 2016 Sony Corporation 41
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
the screen), then select [Settings] from the Charm Bar. 2. Select [Change PC settings] of the [Settings] charm. 3. Select [Devices] of [PC settings]. 4. Select [Add a device]. 5. Select [MDR-1000X].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 8/Windows 8.1).” If [MDR-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
2. Click [Add a device]. 3. Select [MDR-1000X], then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 7).” If [MDR-1000X] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. To delete all pairing information, see “Initializing the headset to restore factory settings.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with a computer (Windows Vista) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
2. Click [Next] in [Add New Connection Wizard]. 3. Select [MDR-1000X] in the [Select a device] screen, then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows Vista).” If [MDR-1000X] does not appear on the display, try again from step 3.
* A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1. Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The headset is already paired with 8 devices and another device is to be paired.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
2. Right-click [MDR-1000X]. If [MDR-1000X] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. 3. Click [Connect]. The connection is established.
Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button. is on, you can make an A2DP connection (music playback) by pressing the Note If the headset tries to make a connection with a previously connected BLUETOOTH device, you may not be able to connect to the device you want to.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
3. Select [Control Panel] in the [Settings] charm. 4. Select [Hardware and Sound], then [Devices and Printers]. 5. Right-click [MDR-1000X] in the [Devices and Printers] screen.
6. Select [Advanced Operation] — [Connect to audio sink device]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
4-595-263-11(1) Copyright 2016 Sony Corporation 57
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
3. Click [Listen to Music]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
4-595-263-11(1) Copyright 2016 Sony Corporation 60
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired computer (Windows Vista) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
2. Double-click [MDR-1000X] in the [Bluetooth Settings] screen. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-595-263-11(1) Copyright 2016 Sony Corporation 63
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The BLUETOOTH device is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” * 4 Make the BLUETOOTH connection from the BLUETOOTH device. Depending on the BLUETOOTH device, the headset may be connected with the device automatically as soon as they are paired. When connected, you hear voice guidance “BLUETOOTH connected”. Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting to a paired BLUETOOTH device 1 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”. Check the connection status on the BLUETOOTH device.
Note If the headset tries to make a connection with a previously connected BLUETOOTH device, you may not be able to connect to the device you want to. If connection fails, terminate the BLUETOOTH connection from the device that was previously connected.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting the headset to both a music player and a smartphone or mobile phone To use a BLUETOOTH music player for listening to music and a BLUETOOTH smartphone for making phone calls, the headset needs to be connected with each device with a BLUETOOTH connection. 1 Pair the headset with BLUETOOTH devices, respectively. 2 Make an A2DP BLUETOOTH connection between the headset and the BLUETOOTH music player.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting the headset to 2 Android smartphones When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection with 2 smartphones separately, one for listening to music and the other for making phone calls, change the settings of the smartphones so that only one of the functions is connected for each smartphone.
5 Use the other smartphone to establish a BLUETOOTH connection to the headset. 6 In the same way, uncheck the function that you did not uncheck in step 3. 7 Use the first smartphone to establish a BLUETOOTH connection again. Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Connecting the headset to an Android smartphone and an iPhone When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection using an Android smartphone and an iPhone separately for listening to music and making phone calls, change the settings on the Android smartphone so that only one of the functions is connected.
4 Use the iPhone to establish a BLUETOOTH connection to the headset. The iPhone is connected to the headset with both functions, but you can only use the function that you unchecked in step 3. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Using the supplied headphone cable You can use the headset as noise canceling headphones by connecting a device via the supplied headphone cable and turn the headset on. The headset supports high resolution audio playback when connecting via the supplied headphone cable and turned on. 1 Connect a playback device to the INPUT jack with the supplied headphone cable. Note Make sure you connect the L-shaped plug to the playback device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile): enables you to enjoy high-quality audio content wirelessly. AVRCP (Audio Video Remote Control Profile): enables you to adjust volume, etc.
To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change. When the volume reaches the maximum or minimum, an alarm sounds. Note If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset.
About the Automatic AI noise canceling function Switching the sound quality mode 4-595-263-11(1) Copyright 2016 Sony Corporation 76
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device. The touch sensor works as follows according to how you operate the touch sensor. Play/Pause: Double-tap lightly (about 0.4-second interval). Next track: Swipe forward.
Fast-forward: Swipe forward and hold. (It takes a while until fast-forwarding starts.) Release at the desired playback point. Fast-reverse: Swipe backward and hold. (It takes a while until fast-reversing starts.) Release at the desired playback point. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level.
If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. The available functions may vary depending on the BLUETOOTH device. When you operate as illustrated above, it may operate differently or may not work at all.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device. When disconnected, you hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Noise canceling function The noise canceling circuit actually senses outside noise with built-in microphones and sends an equal-but-opposite canceling signal to the headset. Note The noise canceling effect may not be pronounced in a very quiet environment, or some noise may be heard. Depending on how you wear the unit, the noise canceling effect may vary or a beeping sound (howling) may occur.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Using the noise canceling function If you use the noise canceling function, you can enjoy music without being disturbed by ambient noise. 1 Press and hold the headset. button for about 2 seconds when the headset is turned off to turn on the You hear voice guidance “Power on”. The noise canceling function is turned on automatically when you turn on the headset.
To enjoy high resolution audio music, turn the headset on.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X About the Automatic AI noise canceling function The Automatic AI (Artificial Intelligence) Noise Canceling function constantly analyzes environmental ambient sound components and automatically selects the most effective noise canceling mode. Noise canceling mode types NC Mode A Noise mainly in an airplane is effectively reduced. NC Mode B Noise mainly in a bus or a train is effectively reduced.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Optimizing the noise canceling function to suit the wearer (Personal NC Optimizer) This function analyzes the wearing condition such as the face shape, hair style, and presence or absence of eyeglasses to optimize the noise canceling performance. It is recommended that you perform this function when using the headset for the first time. 1 Make sure that the noise canceling function is turned on (the indicator (green) lights up).
Hint When the wearing condition has been changed, such as you have changed your hair style or taken off eyeglasses, it is recommended that you perform the Personal NC Optimizer again. Note When performing the Personal NC Optimizer, wear the headset in the actual use condition. Do not touch the headset while performing the optimizer. If the headset receives another operation while performing the Personal NC Optimizer, the optimizing is canceled.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Switching the sound quality mode The sound quality is set to the “Priority on sound quality” mode as the default setting. When using an AAC, aptX, or LDAC compatible device, use with the “Priority on sound quality” mode. If the connection is unstable, such as when producing only intermittent sound, select the “Priority on stable connection” mode.
4-595-263-11(1) Copyright 2016 Sony Corporation 88
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Checking the sound quality mode When you switch the sound quality mode, the indicator flashes in blue to show the current sound quality mode. button, then press the NC button within 2 seconds (before the power is When the headset is powered on, press and hold the turned off), then the indicator flashes in blue to show the current sound quality mode.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Listening to ambient sound during music playback (Ambient Sound Mode) You can hear ambient sound through the microphones embedded in the left/right units of the headset while enjoying music. Select one of two modes based on the sound you want to listen to: normal mode and voice mode. To activate the Ambient Sound Mode Press the AMBIENT SOUND button repeatedly.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Listening to ambient sound quickly (Quick Attention Mode) This function turns down music, call sound, and ringtone to allow ambient sound to be heard easily. It is useful when you want to listen to a train announcement, etc. To activate the Quick Attention Mode Touch the whole right touch sensor. The Quick Attention Mode is activated while the whole right touch sensor is touched.
The whole touch sensor is not covered. The touch sensor is not touched. Depending on the ambient condition and type/volume of the played back audio, ambient sound may not be heard even if you use the Quick Attention Mode. Do not use the headset in places where it would be dangerous if you are unable to hear ambient sound, such as a road with car traffic. If the headset is not worn properly, the Quick Attention Mode may not work correctly. Wear the headset properly.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Supported codecs A codec is an audio coding algorithm used when transmitting sound via a BLUETOOTH connection. The headset supports the following 4 codecs for music playback via an A2DP connection: SBC, AAC, aptX, and LDAC. SBC This is an abbreviation for Subband Codec. This is the standard audio coding technology used by BLUETOOTH devices. All BLUETOOTH devices support SBC. AAC This is an abbreviation for Advanced Audio Coding.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
If playback does not pause automatically, operate the headset to pause playback. 3 Control the volume by operating the touch sensor. To increase the volume: Swipe up repeatedly until the volume reaches the desired level. To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change. When the volume reaches the maximum or minimum, an alarm sounds.
Hint Some smartphones or mobile phones by default receive calls with the phone instead of the headset. With an HFP or HSP connection, switch the call device to the headset by holding your finger to the touch sensor until the device is switched or by using your smartphone or mobile phone. If you adjust the volume on the headset when not talking, the music playback volume is adjusted. Volume during a call and volume during music playback can be adjusted independently.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
To decrease the volume: Swipe down repeatedly until the volume reaches the desired level. If you hold your finger to the touch sensor after swiping up or down, the volume continues to change. When the volume reaches the maximum or minimum, an alarm sounds. 4 To end the call, double-tap the touch sensor lightly again. If you made a call during music playback, music playback resumes automatically. Note Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset.
How to make a wireless connection to BLUETOOTH devices Receiving a call Functions for a phone call 4-595-263-11(1) Copyright 2016 Sony Corporation 99
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
During call Double-tap the touch sensor lightly to finish a call. Hold your finger to the touch sensor until the call device is switched between the headset and the smartphone or mobile phone. Supported profile: HSP Outgoing call Double-tap the touch sensor lightly to cancel an outgoing call. (*) Incoming call Double-tap the touch sensor lightly to answer a call. During call Double-tap the touch sensor lightly to finish a call. (*) * Some devices may not support this function.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Using the voice assist function (Siri) By using the Siri feature that comes with iPhone/iPad, you can speak to the headset’s microphone to operate the iPhone/iPad. The following shows how to use Siri. 1 Turn Siri on. On iPhone/iPad, select [Settings] — [General] — [Siri] to turn Siri on. The operation above is an example. For details, refer to the operating instructions of the iPhone/iPad.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Precautions Note on static electricity Static electricity accumulated in the body may cause mild tingling in your ears. To minimize the effect, wear clothes made from natural materials. Others If you paste stickers, etc. on the touch sensor, the touch sensor may not operate correctly. Do not place this headset in a place exposed to humidity, dust, soot or steam, or subject to direct sunlight. Do not leave the headset in a car for a long time.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m(30 feet). Connecting two devices as necessary is common, but some devices can be connected to multiple devices at the same time.
Microwaves emitting from a BLUETOOTH device may affect the operation of electronic medical devices. Turn off this unit and other BLUETOOTH devices in the following locations, as it may cause an accident. where inflammable gas is present, in a hospital, train, airplane, or a gas station near automatic doors or a fire alarm Note To be able to use the BLUETOOTH function, the BLUETOOTH device to be connected requires the same profile as this unit.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Android and Google Play are trademarks of Google Inc. iPad, iPhone, iPod touch and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Customer support websites Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in China: https://service.sony.com.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Connect the headset to a computer to charge the battery. You may be able to resolve some issues by charging the battery. Reset the headset. Initialize the headset. This operation resets volume settings, etc.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The headset is not turned on. Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Charging cannot be done. Check that you are using the micro-USB cable supplied. Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The headset cannot be recognized by a computer. The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again. Check that the headset and the computer are directly connected, not via a USB hub. A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch. The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X No sound Check that both the headset and the connected device (i.e., smartphone) are turned on. An A2DP BLUETOOTH connection is not made between the headset and the BLUETOOTH device. Use the BLUETOOTH device and make an A2DP BLUETOOTH connection. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that the connected device is playing back.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Low sound level Turn up the volume of the headset and the connected device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Low sound quality Turn down the volume of the connected device. Keep the headset away from a microwave oven, Wi-Fi device, etc. Bring the headset and the BLUETOOTH device closer together. Remove any obstacles between the headset and the BLUETOOTH device. Keep the headset away from a TV. Switch the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or HSP is set.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Sound skips frequently during playback. Set the headset to the “Priority on stable connection” mode. For details, refer to “Switching the sound quality mode.” Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The noise canceling effect is not sufficient. Make sure that the noise canceling function is turned on (the indicator (green) lights up). Adjust the earpad position to fit your ears. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent device, press and button of the headset for about 7 seconds to enter pairing mode.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the headset. Check that the NFC function of the smartphone is set to on. If the smartphone is in a case, remove it. NFC reception sensitivity varies depending on the device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on. Connection with the BLUETOOTH device may not be memorized on the headset. Make a BLUETOOTH connection from the BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The BLUETOOTH wireless communication range is short, or the sound skips. Set the headset to the “Priority on stable connection” mode. For details, refer to “Switching the sound quality mode.” Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X No voice from callers Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that output of the BLUETOOTH device is set for the headset. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. If you are listening to music using the headset, stop playback, double-tap the touch sensor lightly and talk.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Low voice from callers Turn up the volume of the headset and the connected device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, connect the headset to a booted button and NC button simultaneously. The headset will be computer using the supplied micro-USB cable, then press the reset. Pairing information is not deleted. To charge the headset after resetting, disconnect and reconnect the micro-USB cable.
Help Guide Wireless Noise Canceling Stereo Headset MDR-1000X Initializing the headset to restore factory settings Disconnect the micro-USB cable, turn off the headset, then press and hold the button and AMBIENT SOUND button simultaneously for more than 7 seconds. ), and the headset is reset to the factory settings. All pairing information is The indicator (blue) flashes 4 times ( deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
