Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Use this manual if you encounter any problems, or have any questions.
What you can do with the headset Parts and controls Location and function of parts About the indicator Charging the headset System requirements for battery charge using USB Charging the headset Available operating time Checking the remaining battery charge Voice guidance About voice guidance Making connections One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.1 or later) One-touch connection (NFC) with a smartphone (Android 2.3.
Connecting to a paired computer (Windows 10) Connecting to a paired computer (Windows 8/Windows 8.
What is BLUETOOTH wireless technology? Trademarks Trademarks Support website Customer support websites Troubleshooting Troubleshooting What can I do to solve a problem? Power The headset is not turned on. Charging Charging cannot be done. Charging time is too long. The headset cannot be recognized by a computer. The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.
The headset does not operate properly.
Table Of Contents Help Guide MDR-EX750BT.............................................................................................................i Getting started.................................................................................................................................i BLUETOOTH connection................................................................................................................i What you can do with the BLUETOOTH function......................................
Pairing and connecting with a computer (Windows 7)............................................................46 Pairing and connecting with a computer (Windows Vista)......................................................49 Connecting to a paired computer (Windows 10)....................................................................52 Connecting to a paired computer (Windows 8/Windows 8.1).................................................55 Connecting to a paired computer (Windows 7).......................
Charging........................................................................................................................................iv Charging cannot be done.......................................................................................................93 Charging time is too long........................................................................................................94 The headset cannot be recognized by a computer..........................................................
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) What you can do with the BLUETOOTH function The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly. Listening to music You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) How to make a wireless connection to BLUETOOTH devices You can enjoy music and hands-free calling with the headset wirelessly by using your device’s BLUETOOTH function. When connecting a device for the first time via BLUETOOTH, device registration (pairing) is needed. Device registration (pairing) The operation to register a device to be connected is called device registration (pairing).
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Checking the package contents After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Wireless Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1) Dedicated headphone cable (approx. 1.0 m (39 3/8 in.)) (1) Hybrid silicone rubber earbuds (SS/S/M/L 2 each) Size M earbuds come attached to the headset.
Other documents (1 set) (*) * May not be supplied in some countries or regions.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Replacing the earbuds The headset comes with the M size earbuds. If the headset tends to come off or you feel a lack of low frequency sound, change the earbuds to another size to fit your ears comfortably and snugly. A: B: C: D: 1 SS size S size M size L size Remove the earbuds. Do not pinch the end of the earbud when removing it. 2 Attach the earbuds. Do not attach the earbuds loose or skewed.
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Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) How to use the clip You can bundle the cables with the clip attached to the left cable when you do not use the headset.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) About the supplied manuals The following three manuals come with the headset. Help Guide (this data) Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc. Operating Instructions (enclosed paper) Provides basic information on how to connect or use the headset.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) What you can do with the headset High quality sound BLUETOOTH headset SBC/AAC/aptX/LDAC Codec supported Clear voice hands-free calling with built in microphone and HD Voice support * 9 mm driver unit that supports high resolution (with wired operation) Music Time : up to 7.5 hours One-touch connection with Near Field Communication (NFC) * The phone on the other end requires to support “HD Voice” function.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Location and function of parts left unit 1. 2. Earbuds right unit 3. L mark 4. 5. R mark 6. N-Mark 7. Tactile dot The left unit has a tactile dot. 8. Built-in antenna A BLUETOOTH antenna is built into the headset. 9. Microphone Picks up the sound of your voice when talking on the phone. / buttons 10 +/-/ . 11 Indicator (blue/red) . Lights up in red during charging.
Related Topic About the indicator Checking the remaining battery charge 4-585-678-11(1) Copyright 2016 Sony Corporation 11
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) About the indicator The indicator flashes in red or blue to indicate various statuses. : Turns on in blue/ : Turns on in red/-: Turns off Turning on When turning on the headset by pressing and holding the - button for about 2 seconds when the headset is turned off. (flashes two times) Turning off When turning off the headset by pressing and holding the button for about 2 seconds when the headset is turned on.
For details, refer to “Checking the remaining battery charge.” Other Initialization completed For details, refer to “Initializing the headset to restore factory settings.” Hint When the remaining battery charge becomes low, the indicator turns from blue to red, except for pairing mode.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) System requirements for battery charge using USB The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time. Personal Computer with pre-installed with any of the following operating systems and USB port: When using Windows® Windows® 10 Home / Windows® 10 Pro Windows® 8.1 / Windows® 8.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. 1 Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted computer. Make sure that the indicator (red) lights up. Charging is completed in about 2.5 hours (*) and the indicator (red) goes off automatically.
Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub. Hint If charging starts while the headset is turned on, the headset will turn off automatically.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Available operating time The available operating times of the headset on a fully-charged battery are as follows: Wireless connection Music Playback time (SBC/AAC): Max. 7.5 hours Music Playback time (aptX/LDAC): Max. 6.0 hours Communication time: Max. 7.5 hours Standby time: Max. 200 hours Note Usage hours may be shorter depending on the Codec and the conditions of use.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes. You also hear voice guidance “Battery level low” when the remaining battery charge is low (needs to charge).
Note If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) About voice guidance You hear English voice guidance on the following situations via the headset.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones installed with Android 4.1 or later NFC NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags.
Follow the on-screen instructions to complete the pairing and connection. When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance “BLUETOOTH connected”. To disconnect, touch the smartphone again. To connect a paired smartphone, perform steps 2 and 3. Hint If you cannot connect the headset, try the following. Unlock the screen of the smartphone if it is locked, and move the smartphone slowly over the N-Mark of the headset.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) One-touch connection (NFC) with a smartphone (Android 2.3.3 or later, and less than Android 4.1) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones with Android 2.3.3 up to Android 4.0.4 (excluding Android 3.
https://play.google.com/store/apps/details?id=com.sony.easyconnect The App may not be available in some countries and/or regions. Use a two-dimensional code reader app. 5 Start the app “NFC Easy Connect” on the smartphone. Make sure that the app screen is displayed on the smartphone. 6 Touch the headset with the smartphone. Touch the smartphone on the N-Mark of the headset. Keep touching the headset with the smartphone until the smartphone reacts.
Hint If you cannot connect the headset, try the following. Start the app “NFC Easy Connect” on the smartphone, and move the smartphone slowly over the N-Mark of the headset. If the smartphone is in a case, remove the case. Make sure that the app “NFC Easy Connect” screen is displayed on the smartphone. If you touch an NFC-compatible smartphone with the headset, the smartphone terminates BLUETOOTH connection with any current device, and connects to the headset (One-touch connection switching).
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Disconnecting the smartphone by one touch (NFC) You can disconnect the headset from the connected smartphone by touching the headset with it. 1 Unlock the screen of the smartphone if it is locked. If you installed the app “NFC Easy Connect” in the smartphone, start the app “NFC Easy Connect.” 2 Touch the headset with the smartphone. Touch the smartphone on the N-Mark of the headset. You hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Switching the device by one touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is connected with the smartphone that touched on the headset most recently (One-touch connection switching). However, if you are talking on a BLUETOOTH mobile phone connected to the headset, you cannot switch the BLUETOOTH connection by one touch.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The smartphone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
3. Touch [Bluetooth]. 4 Touch [Search for devices]. 5 Touch [h.ear (MDR-EX750BT)]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired Android smartphone.” If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3.
Pairing information has been deleted after repair, etc. The headset is already paired with 8 devices and another device is to be paired. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one. When the pairing information for the headset has been deleted from the BLUETOOTH device. When the headset is initialized, all pairing information is deleted.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
3. Touch [Bluetooth]. 4 Touch [h.ear (MDR-EX750BT)]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone. If the smartphone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the button.
Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device connected via BLUETOOTH 4-585-678-11(1) Copyright 2016 Sony Corporation 33
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The iPhone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently. The operating instructions of the iPhone is on hand.
3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [h.ear (MDR-EX750BT)]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired iPhone.” If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3. A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
If the pairing information was deleted by initializing the headset, etc., delete from your iPhone the pairing information for the headset, and then pair them again. The headset can be paired with multiple devices, but can only play music from one paired device at a time. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. To delete all pairing information, see “Initializing the headset to restore factory settings.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [h.ear (MDR-EX750BT)]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. If the iPhone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is button.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Click the [Start] button, then [Settings]. 2. Click [Devices]. 3. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. 4. Select [h.ear (MDR-EX750BT)], then click [Pair].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, refer to “Connecting to a paired computer (Windows 10).” If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Connecting to a paired computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-585-678-11(1) Copyright 2016 Sony Corporation 42
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Move the mouse pointer to the top-right corner of the screen (when using a touch panel, swipe from the right edge of the screen), then select [Settings] from the Charm Bar. 2. Select [Change PC settings] of the [Settings] charm. 3. Select [Devices] of [PC settings]. 4. Select [Add a device]. 5. Select [h.ear (MDR-EX750BT)].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 8/Windows 8.1).” If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Click the [Start] button, then [Devices and Printers]. 2. Click [Add a device]. 3. Select [h.ear (MDR-EX750BT)], then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 7).” If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3.
The headset can be paired with multiple devices, but can only play music from one paired device at a time. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. To delete all pairing information, see “Initializing the headset to restore factory settings.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with a computer (Windows Vista) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Right-click the BLUETOOTH icon on the windows toolbar, then click [Add New Connection]. 2. Click [Next] in [Add New Connection Wizard]. 3. Select [h.ear (MDR-EX750BT)] in the [Select a device] screen, then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows Vista).
If [h.ear (MDR-EX750BT)] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Note If pairing is not established within about 5 minutes, pairing mode will be canceled and the headset will turn off. In this case, start over from step 1. Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases: Pairing information has been deleted after repair, etc.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
2. Right-click [h.ear (MDR-EX750BT)]. If [h.ear (MDR-EX750BT)] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. 3. Click [Connect]. The connection is established.
Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button. is on, you can make an A2DP connection (music playback) by pressing the Note If the headset tries to make a connection with a previously connected BLUETOOTH device, you may not be able to connect to the device you want to.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset.
3. Select [Control Panel] in the [Settings] charm. 4. Select [Hardware and Sound], then [Devices and Printers]. 5. Right-click [h.ear (MDR-EX750BT)] in the [Devices and Printers] screen.
6. Select [Advanced Operation] — [Connect to audio sink device]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
4-585-678-11(1) Copyright 2016 Sony Corporation 58
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
3. Click [Listen to Music]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
4-585-678-11(1) Copyright 2016 Sony Corporation 61
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired computer (Windows Vista) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
2. Double-click [h.ear (MDR-EX750BT)] in the [Bluetooth Settings] screen. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with a computer (Windows Vista) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-585-678-11(1) Copyright 2016 Sony Corporation 64
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The BLUETOOTH device is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
If passkey (*) input is required on the display of the BLUETOOTH device, input “0000.” A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” * 4 Make the BLUETOOTH connection from the BLUETOOTH device. Depending on the BLUETOOTH device, the headset may be connected with the device automatically as soon as they are paired. When connected, you hear voice guidance “BLUETOOTH connected”.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting to a paired BLUETOOTH device 1 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”. Check the connection status on the BLUETOOTH device.
Note If the headset tries to make a connection with a previously connected BLUETOOTH device, you may not be able to connect to the device you want to. If connection fails, terminate the BLUETOOTH connection from the device that was previously connected.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting the headset to both a music player and a smartphone or mobile phone To use a BLUETOOTH music player for listening to music and a BLUETOOTH smartphone for making phone calls, the headset needs to be connected with each device with a BLUETOOTH connection. 1 Pair the headset with BLUETOOTH devices, respectively. 2 Make an A2DP BLUETOOTH connection between the headset and the BLUETOOTH music player.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting the headset to 2 Android smartphones When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection with 2 smartphones separately, one for listening to music and the other for making phone calls, change the settings of the smartphones so that only one of the functions is connected for each smartphone.
5 Use the other smartphone to establish a BLUETOOTH connection to the headset. 6 In the same way, uncheck the function that you did not uncheck in step 3. 7 Use the first smartphone to establish a BLUETOOTH connection again. Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Connecting the headset to an Android smartphone and an iPhone When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection using an Android smartphone and an iPhone separately for listening to music and making phone calls, change the settings on the Android smartphone so that only one of the functions is connected.
4 Use the iPhone to establish a BLUETOOTH connection to the headset. The iPhone is connected to the headset with both functions, but you can only use the function that you unchecked in step 3. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Using the supplied dedicated headphone cable You can use the headset as ordinary wired headphones by connecting a device via the supplied dedicated headphone cable. 1 Connect a playback device to the INPUT jack with the supplied dedicated headphone cable. If you connect the dedicated headphone cable when the headset is on, the headset turns off automatically. Note Use the supplied dedicated headphone cable only.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile): enables you to enjoy high-quality audio content wirelessly. AVRCP (Audio Video Remote Control Profile): enables you to adjust volume, etc.
Note If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. Hint The headset supports SCMS-T content protection. You can enjoy music, etc., from a device such as a mobile phone or portable TV that supports SCMS-T content protection. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the BLUETOOTH device. Volume during a call and volume during music playback can be adjusted independently.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device. Each button has the following function: : Press once during pause to start playback. Press once during playback to pause. +/-/ / : Press to adjust the volume.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device. When disconnected, you hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Supported codecs A codec is an audio coding algorithm used when transmitting sound via a BLUETOOTH connection. The headset supports the following 4 codecs for music playback via an A2DP connection: SBC, AAC, aptX, and LDAC. SBC This is an abbreviation for Subband Codec. This is the standard audio coding technology used by BLUETOOTH devices. All BLUETOOTH devices support SBC. AAC This is an abbreviation for Advanced Audio Coding.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
When the volume reaches the maximum or minimum, an alarm sounds. 4 To end the call, press the button on the headset again. If you received a call during music playback, music playback resumes automatically. Note Depending on the smartphone or mobile phone, playback may not resume automatically even if you finish the call. Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
Note Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Hint Volume for a call can be adjusted during a telephone conversation only. Volume for a call and listening to music can be adjusted independently. Even if you change the volume while playing back music, the volume of a call does not change.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone. Supported profile: HFP Outgoing call Press the Press the button once to cancel an outgoing call.
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Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Precautions Note on static electricity Static electricity accumulated in the body may cause mild tingling in your ears. To minimize the effect, wear clothes made from natural materials. Others Do not place this headset in a place exposed to humidity, dust, soot or steam, or subject to direct sunlight. Do not leave the headset in a car for a long time. It may cause a malfunction.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) What is BLUETOOTH wireless technology? BLUETOOTH wireless technology is a short-range wireless technology that enables wireless data communication between digital devices, such as a computer and digital camera. BLUETOOTH wireless technology operates within a range of about 10 m(30 feet). Connecting two devices as necessary is common, but some devices can be connected to multiple devices at the same time.
Microwaves emitting from a BLUETOOTH device may affect the operation of electronic medical devices. Turn off this unit and other BLUETOOTH devices in the following locations, as it may cause an accident. where inflammable gas is present, in a hospital, train, airplane, or a gas station near automatic doors or a fire alarm Note To be able to use the BLUETOOTH function, the BLUETOOTH device to be connected requires the same profile as this unit.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Android and Google Play are trademarks of Google Inc. iPad, iPhone, iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Customer support websites Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in other countries/regions: http://www.sony-asia.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Connect the headset to a computer to charge the battery. You may be able to resolve some issues by charging the battery. Reset the headset. Initialize the headset. This operation resets volume settings, etc.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) The headset is not turned on. Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Charging cannot be done. Check that you are using the micro-USB cable supplied. Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) The headset cannot be recognized by a computer. The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again. Check that the headset and the computer are directly connected, not via a USB hub. A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch. The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) No sound Check that both the headset and the connected device (i.e., smartphone) are turned on. An A2DP BLUETOOTH connection is not made between the headset and the BLUETOOTH device. Use the BLUETOOTH device and make an A2DP BLUETOOTH connection. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that the connected device is playing back.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Low sound level Turn up the volume of the headset and the connected device.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Low sound quality Turn down the volume of the connected device. Keep the headset away from a microwave oven, Wi-Fi device, etc. Bring the headset and the BLUETOOTH device closer together. Remove any obstacles between the headset and the BLUETOOTH device. Keep the headset away from a TV. Switch the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or HSP is set.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Sound skips frequently during playback. Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below. A: Location of the built-in antenna BLUETOOTH communications may be disabled, or noise or audio dropout may occur under the following conditions.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent device, press and button of the headset for about 7 seconds to enter pairing mode.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the headset. Check that the NFC function of the smartphone is set to on. If the smartphone is in a case, remove it. NFC reception sensitivity varies depending on the device.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on. Connection with the BLUETOOTH device may not be memorized on the headset. Make a BLUETOOTH connection from the BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) The BLUETOOTH wireless communication range is short, or the sound skips. Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below. A: Location of the built-in antenna BLUETOOTH communications may be disabled, or noise or audio dropout may occur under the following conditions.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) No voice from callers Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that output of the BLUETOOTH device is set for the headset. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. button on the headset and talk.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Low voice from callers Turn up the volume of the headset and the connected device.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, connect the headset to a booted button and - button simultaneously. The headset will be reset. computer using the supplied micro-USB cable, then press the Pairing information is not deleted. To charge the headset after resetting, disconnect and reconnect the micro-USB cable.
Help Guide Wireless Stereo Headset h.ear in Wireless (MDR-EX750BT) Initializing the headset to restore factory settings Turn off the headset, then press and hold the button and - button simultaneously for more than 7 seconds. ), and the headset is reset to the factory settings. All pairing information is The indicator (blue) flashes 4 times ( deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
