Owner's Manual

4-599-1 06-21
LIMITED WARRANTY
U.S. and Canada only -1 year
Video & Audio
Sony Electronics Inc. solely fo r purchases made in the Unit ed States and Sony of Canada Ltd. solely for purchases made in Canada (collectively "Sony' 1 wa rra nts th is prod u ct
against defects in materia l or wo r kma n ship fo r th e original owner and a ny subsequent end user owner(s) (''You" or ''Your") for the time period set forth a bove as set forth he r ein .
Pursuant to this Limited Warranty , Sony w ill, at it s option , (i) repa ir th e product usi ng new or refurbished parts or (ii) replace the product with a new or r ece rtified/ re furbished
product of the same (or similar) model. For purposes of this Limited Warranty, "recertified" or "refurbished" means a product or part that has been returned to its original
specifications. In the event of a defect, these are Your exclusive remedies. Sony does not warrant that the operation of the product will be uninterrupted or error-free.
Term: For the time period set forth above from the original date of purchase of the product when purchased directly from Sony or Sony authorized dealer (To
determine if a dealer is in the Sony authorized dealer network, please visit US : www.sony.com /retailers; Canada: https://dealerlocator.sony.ca/locator; or contact
Sony directly), Sony will, at
its option, repair or replace with a new, recertified or refurbished product or part, any product or part determined to be defective.
This Limited Warranty covers
only the hardware components packaged with the product. It does not cover separate accessories, technical assistance for hardware
or software usage and
it does not cover any software products whether or not contained in the product, and other included content; any such software or other included
content
is provided "AS IS" unless expressly provided for in any enclosed software Limited Warranty or End User License Agreement. Please refer to the End User
License Agreement(s) included
with the product for Your rights and obligations with respect to the software or other included content. If You purchased an extended
service plan, please
refer to the service plan for the coverage, duration and terms of service . Extended service plans are not governed by this Limited Warranty.
To obtain warranty service, You must deliver the product, in e~her its original packaging or packaging affording an equal degree of protection to a Sony authorized service center
together with a dated purchase receipt in order to obtain warranty service. Sony cannot guarantee that ~ will be able to repair any product under this warranty or make a product
exchange without risk to or loss of software or data. It is Your responsibility to remove or backup any removable media or parts, data, software or other materials You may
have stored or preserved on Your product. It is likely that any media or parts, data, software, or other materials (like pictures, music, videos, etc.) will be lost or reformatted
during service
and Sony will not be responsible for any such damage or loss. Contact the following for spec~ic instructions on how to obtain warranty service for Your product:
For purchases made In the UNITED STATES:
Visit Sony's Website: www.sony.com/support
Or call the Customer Experience Center: 1-800-222-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
For purchases made in CANADA:
Visit Sony's Website: www.sony.ca/support
Or call the Customer Experience Center: 1-877-899-SONY (7669)
To register Your product or for contact information to purchase accessories or parts go to Sony's Website
On-site service for televisions of certain dimensions may be available
to a customer living within a 50km radius of an authorized Sony service facility, provided the
residence
can be accessed by an on-road service vehicle.
Repair/Replacement Warranty: This Limited Warranty shall apply to any repair, replacement part or replacement, recertified or refurbished product for the
remainder of the original Limited Warranty period or for ninety
(90) days, whichever is longer. Any parts or product replaced under this Limited Warranty will become
the property of
Sony. Any replacement, recertified or refurbished product provided under this Limited Warranty may, at Sony's option, vary in color and/or cosmetic
design from the original product
and may not include any original engraving or similar customization/personalization.
Sony is not responsible for , and this Limited Warranty does not cover, any damage arising from a failure to operate the product within its intended uses, or otherwise follow
the owner's manual and safety instructions relating to the product's use and installation . This Limited Warranty only covers product issues caused by defects in material or
workmanship during ordinary consumer use . Th is Limited Warranty does not cover products purchased from sourc es other than Sony or a Sony authorized dealer (including
non-authorized online auctions), or issues due to: (i) outdoor exposure and other acts of nature; (ii) power surges; (iii) accidental damage; (iv) abuse; (v) limitations of technology;
(vi) cosmetic damage; (vii) contact with liquid, heat, humidity or perspiration , sand, smoke, or foreign materials ; (viii) use of parts or supplies not sold or authorized by Sony; (ix)
servicing not authorized or performed by Sony or a Sony authorized service center ; (x) computer or internet viruses, bugs, worms, or Trojan Horses ; (xi) malfunctions due to
peripherals/accessories; (xii) modifications of or to any part of the product, including "rooting" or other modifications to control the behavior of the product or any factory installed
operating system; (xiii) consumable parts such as batteries; or (xiv) any product where the factory - applied serial number has been altered or removed from the product. Further,
to the extent this produ ct i ncorporates use of a display, please note th at a display contains hundreds of thousands of individual pixels, and displays typically contain a small
number of pixels that do not function properly. This Limited Warranty does not cover up to .01% pixel outages (small dot picture elements that are dark or incorrectly illuminated).
Th is Limited Warranty does not cover Sony products sold "AS IS" or "WITH ALL FAULTS" or consumables (su ch as fuses or disposable batteries). Sony wi ll not
replace missing components from
any package purchased "Open Box" or "AS IS". Th is Limited Warranty is valid only in the United States and Canada (as applicable).
LIMITATION
ON DAMAGES: SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY OR CONDITION ON THIS PRODUCT. NOR SHALL RECOVERY OF ANY KIND AGAINST SONY BE GREATER THAN THE ORIGINAL
PURCHASE PRICE
OF THE PRODUCT FROM SONY OR AN AUTHORIZED SONY DEALER.
DURATION
OF IMPLIED WARRANTIES OR CONDITIONS: EXCEP T TO THE EXTENT PROHIBITED BY APPLICABLE LAW , ANY IMPLIED WARRAN TY OF
MERCHANTIBILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS LIMITED
WARRANTY.
Some jurisdictions do not allow the exclusion or limita tion of incidental or consequential damages, or allow li mitations on how long an implied warranty lasts, so the above
limitations or exclusions may not apply to You. This Limited Warranty gives You specific legal rights and You may have other rights which vary from jurisdiction to jurisdiction.
For purchases made in the U.S.: Read the following Dispute Resolution/Arbitration provision carefully.
It details Your rights and instructions should a
dispute related
to the product arise.
What Happens If
We Have A Dispute: Should a dispute or claim arise related to the product, Your purchase and/or use of the product, the terms of this Limited
Warranty, or any service provided under the terms of this Limited Warranty (including any repair or replacement) ("Dispute" ), You and Sony agree that the Dispute
shall be resolved exclusively through binding arbitration.
YOU UNDERSTAND AND ACKNOWLEDGE THAT BY AGREEING TO ARBITRATION, YOU ARE
GIVING UP THE RIGHT
TO LITIGATE (OR PARTICIPATE IN AS A PARTY OR CLASS MEMBER) IN ANY DISPUTES IN COURT. You also agree that ANY
DISPUTE RESOLUTION PROCEEDING WILL
ONLY CONSIDER YOUR INDIVIDUAL CLAIMS, AND BOTH PARTIES AGREE NOT TO HAVE ANY DISPUTE
HEARD AS A CLASS ACTION, REPRESENTATIVE ACTION, CONSOLIDATED ACTION, OR PRIVATE ATIORNEY GENERAL ACTION. Despite the
above, You
have the right to litigate any Dispute on an individual basis in small claims court or other similar court of limited jurisdiction, to the extent the amount at issue does
not exceed $15,000,
and as long as such court has proper jurisdiction and all other requirements (including the amount in controversy) are satisfied.
Arbitration Instructions.
To begin Arbitration, either You or Sony must make a written demand to the other for arbitration. The Arbitration will take place before a single
arbitrator. The
arb itration will be administered in ke eping with the Expedited Procedures of the Commer cial Arbitra tion Rules and the Supplementary Proceedi ngs
for Consumer-Related disputes (" Rules") of the American Arbitration Association (" AAA"), when applicable and in effe ct when the claim is filed. You may get a copy
of AAA's Rules by contacting AAA at [phone] or vis iting www.adr.org. The fi ling fees to begin and carry out arbitration will be sh a red between You and Sony ,
but in no event shall Your fees ever exceed the amount allowable by the special rules for Con s um e rs Disputes provided for by AAA, at which point Sony will cover
all additional administrative fee s and expenses. This does not prohibit the Arbitrator from giving the winning party their fees and expenses of the arbitration when
appropriate pursuant to the Rul es. Unl ess You and Sony agree differently, the arbitration will take place in the county and state where You live , and applicable federal
or state law shall govern the substance of any Dispute during the arbitration. However, the Federal Arbitration Act, 9 U.S . C. § 1, et seq., will govern the arbitration itself
and not any state law on arbitration. The Arbitrator's decision will be binding and final, except for a limited right of appeal under the Federal Arbitration Act.
Opt-Out Instructions. IF YOU DO NOT WISH TO BE BOUND BY THE BINDING ARBITRATION PROVISION, THEN: (1) You must notify Sony in writing within 30
days of the date that You purchased the product; (2) Your written notification must be mailed to Sony Electronics Inc., 16535 Via Esprillo, MZ 1105, San Diego CA
92127, Attn: Legal Departme nt; AND (3) Your wri tt en notificati on must include (a) Your NAME , (b) Your ADDRESS, (c) th e DATE You purchased th e product, a nd (d)
a clear statement that " YOU DO NOT WISH TO RESOLVE DISPUTES WITH ANY SONY ELECTRONICS ENTITY THROUGH ARBITRATION AND / OR BE BOUND
BY THE CLASS ACTION WAIVER:'
Opting out of thi s di s put e re solution pro ce dure will not a ff e ct th e coverage of th e Lim ited War ra nty in any way, a nd You will continue to e njoy th e benefi ts of th e Lim ited W ar ra nty .