Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Use this manual if you encounter any problems, or have any questions.
System requirements for battery charge using USB Charging the headset Available operating time Checking the remaining battery charge Making connections How to make a wireless connection to BLUETOOTH devices One-touch connection (NFC) compatible Android devices One-touch connection (NFC) with a smartphone (Android 4.
Connecting the headset to 2 Android smartphones Connecting the headset to an Android smartphone and an iPhone Using the supplied headphone cable Listening to music Listening to music via a BLUETOOTH connection Listening to music from a device connected via BLUETOOTH Controlling the audio device (BLUETOOTH connection) Disconnecting BLUETOOTH connection (after use) Noise canceling function What is noise canceling? Using the noise canceling function About the Automatic AI noise canceling function Bass effe
What you can do with "Sony | Headphones Connect" app Installing "Sony | Headphones Connect" app Important information Precautions Trademarks Customer support websites Troubleshooting What can I do to solve a problem? Power/Charging The headset is not turned on. Charging cannot be done. Charging time is too long. The headset cannot be recognized by a computer. The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch.
Resetting or initializing the headset Resetting the headset Initializing the headset to restore factory settings 4-692-591-11(1) Copyright 2017 Sony Corporation
Table Of Contents MDR-XB950N1 Help Guide.............................................................................................................i Getting started.................................................................................................................................i What you can do with the BLUETOOTH function...........................................................................1 About voice guidance...........................................................................
Connecting the headset to both a music player and a smartphone or mobile phone......................................................................................................................................55 Connecting the headset to 2 Android smartphones...............................................................56 Connecting the headset to an Android smartphone and an iPhone.......................................58 Using the supplied headphone cable...............................................
Charging cannot be done.......................................................................................................90 Charging time is too long........................................................................................................91 The headset cannot be recognized by a computer................................................................92 The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch..............................
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 What you can do with the BLUETOOTH function The headset uses BLUETOOTH wireless technology, allowing you to listen to music or make phone calls wirelessly. Listening to music You can receive audio signals from a smartphone, mobile phone, or music player to enjoy music wirelessly. Talking on the phone You can make and receive a call with your hands free, while leaving your smartphone or mobile phone in your bag or pocket.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 About voice guidance You hear voice guidance on the following situations via the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Checking the package contents After opening the package, check that all items in the list are included in the package. If items are missing, contact your dealer. Numbers in ( ) indicate the item amount. Wireless Noise Canceling Stereo Headset (1) Micro-USB cable (approx. 50 cm (19 3/4 in.)) (1) Headphone cable (approx. 1.2 m (47 1/4 in.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 About the supplied manuals The following three manuals come with the headset. Help Guide (this data) Operation manual on the Web, which can be accessed by a PC or smartphone, provides the detailed information on how to use the headset and troubleshooting, etc. Operating Instructions (enclosed paper) Provides basic information on how to connect or use the headset. Reference Guide (enclosed paper) Provides precautions and specifications.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Location and function of parts 1. L mark 2. Slider Slide to adjust the length of the headband. left unit 3. Headband 4. 5. R mark 6. Microphone Picks up the sound of your voice when talking on the phone and suppresses noise when using the noise canceling function. Both of the L and R microphones are used when talking on the phone. right unit 7. 8.
The left unit has a tactile dot. 9. N-mark 10 Micro-USB port . Connect a computer to this port with the supplied micro-USB cable to charge the headset. 11 Built-in antenna . A BLUETOOTH antenna is built into the headset. 12 Indicator (blue/red) . Lights up in red while charging. Lights up in red and blue to indicate the power on/off, remaining battery charge or BLUETOOTH status of the headset. (power) button 13 14. BASS EFFECT indicator (orange) .
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 About the indicator The indicator flashes in red, blue, green or orange to indicate various statuses. : Turns on in blue/ : Turns on in red/ : Turns on in green/ Indicator (blue/red) next to the : Turns on in orange/-: Turns off button Turning on When turning on the headset by pressing and holding the - button for about 2 seconds when the headset is turned off.
Remaining battery charge indication High -- -- Medium -Low (needs to charge) For details, refer to “Checking the remaining battery charge.” Charging While charging Other Initialization completed For details, refer to “Initializing the headset to restore factory settings.” Indicator (green) next to the NC button Noise canceling function Noise canceling on Noise canceling off ---- ---For details, refer to “What is noise canceling?.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 System requirements for battery charge using USB The headset contains a lithium ion rechargeable battery, which should be charged before using the headset for the first time. Personal Computer with pre-installed with any of the following operating systems and USB port: When using Windows® Windows® 10 Home / Windows® 10 Pro Windows® 8.1 / Windows® 8.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Charging the headset The headset contains a lithium ion rechargeable battery. Charge the headset using the supplied micro-USB cable. 1 Connect the supplied micro-USB cable to the headset, and then connect the other end to a booted computer. Make sure that the indicator (red) lights up. Charging is completed in about 7 hours (*) and the indicator (red) goes off automatically.
If the computer enters into hibernation mode while connected to the headset, charging will not be completed properly. Check the setting of the computer before charging. The indicator (red) will go off automatically if the computer enters into hibernation mode. Charge the headset again in this case. Use the supplied micro-USB cable only, and connect directly to a computer. Charging will not be completed properly by an indirect connection, such as via a USB hub.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Available operating time The available operating times of the headset on a fully-charged battery are as follows: Wireless connection Music Playback time [SBC/AAC]: Max. 22 hours (NC ON)/Max. 24 hours (NC OFF) Music Playback time [aptX]: Max. 20 hours (NC ON)/Max. 22 hours (NC OFF) Communication time: Max. 20 hours (NC ON)/Max. 20 hours (NC OFF) Standby time: Max. 20 hours (NC ON)/Max.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Checking the remaining battery charge You can check the remaining battery charge of the rechargeable battery. When you turn on the headset by pressing the button, the indicator (blue) flashes two times, then the indicator (red) flashes. You can check the remaining battery charge by the number of times the indicator (red) flashes. button will cause the indicator You can also check the remaining battery charge when the headset is turned on.
D: Low (needs to charge) Note If you connect the headset to an iPhone, iPad or iPod touch with “Media audio” (A2DP) only in a multi point connection, the remaining battery charge will not be displayed correctly. Hint You can also check the remaining battery charge with the “Sony | Headphones Connect” app.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 How to make a wireless connection to BLUETOOTH devices Device registration (pairing) When using the BLUETOOTH function for the first time, you must previously register both devices to allow connection. The operation to register a device is called device registration (paring). If the device to be connected does not support the one-touch connection (NFC), operate the headset and the device to perform device registration (pairing).
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 One-touch connection (NFC) with a smartphone (Android 4.1 or later) By touching the headset with a smartphone, the headset turns on automatically and then pairs and makes a BLUETOOTH connection. Compatible smartphones NFC-compatible smartphones installed with Android 4.1 or later NFC NFC (Near Field Communication) is a technology enabling short-range wireless communication between various devices, such as smartphones and IC tags.
Follow the on-screen instructions to complete the pairing and connection. When the headset is connected with the smartphone, the blue indicator starts flashing slowly. You hear voice guidance “BLUETOOTH connected”. To disconnect, touch the smartphone again. Unlock the screen of the smartphone if it is locked. To connect a paired smartphone, perform step 4. Unlock the screen of the smartphone if it is locked. Hint If you cannot connect the headset, try the following.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Disconnecting the smartphone by one touch (NFC) You can disconnect the headset from the connected smartphone by touching the headset with it. 1 Unlock the screen of the smartphone if it is locked. 2 Touch the headset with the smartphone. Touch the smartphone on the N-Mark of the headset. You hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Switching the device by one touch (NFC) When the headset is connected with a BLUETOOTH device, if you touch an NFC-compatible smartphone on the headset, the headset is connected with the smartphone that touched on the headset most recently (One-touch connection switching). However, if you are talking on a BLUETOOTH mobile phone connected to the headset, you cannot switch the BLUETOOTH connection by one touch.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with an Android smartphone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The smartphone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
2. 3. Touch [Bluetooth]. 4 Touch [Search for devices]. 5 Touch [MDR-XB950N1]. If passkey (*) input is required on the display of the smartphone, input “0000.” The headset and the smartphone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired Android smartphone.” If [MDR-XB950N1] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Once BLUETOOTH devices are paired, there is no need to pair them again, except in the following cases: Pairing information has been deleted after repair, etc. The headset is already paired with 8 devices and another device is to be paired. The headset can be paired with up to 8 devices. If a new device is paired after 8 devices are already paired, the paired device with the oldest connection time is replaced by the new one.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired Android smartphone 1 Unlock the screen of the Android smartphone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
3. Touch [Bluetooth]. 4 Touch [MDR-XB950N1]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your smartphone. If the smartphone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the button.
Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an Android smartphone Listening to music from a device connected via BLUETOOTH 4-692-591-11(1) Copyright 2017 Sony Corporation 25
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with an iPhone Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The iPhone is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently. The operating instructions of the iPhone is on hand.
2. 3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [MDR-XB950N1]. If passkey (*) input is required on the display of the iPhone, input “0000.” The headset and the iPhone are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired iPhone.” If [MDR-XB950N1] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
When the headset is initialized, all pairing information is deleted. In this case, delete the pairing information of the headset from the BLUETOOTH device, and then pair them again. If the pairing information was deleted by initializing the headset, etc., delete from your iPhone the pairing information for the headset, and then pair them again. The headset can be paired with multiple devices, but can only play music from one paired device at a time. Hint The above procedure is an example.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired iPhone 1 Unlock the screen of the iPhone if it is locked. 2 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”.
3. Touch [ 4 ] to change it to [ ] (turn on the BLUETOOTH function). Touch [MDR-XB950N1]. You hear voice guidance “BLUETOOTH connected”. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your iPhone. If the iPhone was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset is button.
Related Topic How to make a wireless connection to BLUETOOTH devices Pairing and connecting with an iPhone Listening to music from a device connected via BLUETOOTH 4-692-591-11(1) Copyright 2017 Sony Corporation 31
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with a computer (Windows 10) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Click the [Start] button, then [Settings]. 2. Click [Devices]. 3. Click the [Bluetooth] tab, then click the [Bluetooth] button to turn on the BLUETOOTH function. 4. Select [MDR-XB950N1], then click [Pair].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, refer to “Connecting to a paired computer (Windows 10).” If [MDR-XB950N1] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Connecting to a paired computer (Windows 10) Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) Initializing the headset to restore factory settings 4-692-591-11(1) Copyright 2017 Sony Corporation 35
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with a computer (Windows 8/Windows 8.1) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Move the mouse pointer to the top-right corner of the screen (when using a touch panel, swipe from the right edge of the screen), then select [Settings] from the Charm Bar. 2. Select [Change PC settings] of the [Settings] charm. 3. Select [Devices] of [PC settings]. 4. Select [Add a device]. 5. Select [MDR-XB950N1].
If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 8/Windows 8.1).” If [MDR-XB950N1] does not appear on the display, try again from step 3. * A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with a computer (Windows 7) Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: Your computer has a BLUETOOTH function that supports music playback connections (A2DP).
1. Click the [Start] button, then [Devices and Printers]. 2. Click [Add a device]. 3. Select [MDR-XB950N1], then click [Next]. If passkey (*) input is required on the display of the computer, input “0000.” The headset and the computer are paired with each other and connected. You hear voice guidance “BLUETOOTH connected”. If they are not connected, see “Connecting to a paired computer (Windows 7).” If [MDR-XB950N1] does not appear on the display, try again from step 3.
The headset can be paired with multiple devices, but can only play music from one paired device at a time. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. To delete all pairing information, see “Initializing the headset to restore factory settings.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired computer (Windows 10) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
2. Right-click [MDR-XB950N1]. If [MDR-XB950N1] is not displayed, right-click on the [Sound] screen, then select [Show Disabled Devices]. 3. Click [Connect]. The connection is established.
Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button. is on, you can make an A2DP connection (music playback) by pressing the Note If the last-connected BLUETOOTH device is put near the headset, the headset may connect automatically to the device by simply turning on the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired computer (Windows 8/Windows 8.1) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset.
3. Select [Control Panel] in the [Settings] charm. 4. Select [Hardware and Sound], then [Devices and Printers]. 5. Right-click [MDR-XB950N1] in the [Devices and Printers] screen.
6. Select [Advanced Operation] — [Connect to audio sink device]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
Listening to music from a device connected via BLUETOOTH Disconnecting BLUETOOTH connection (after use) 4-692-591-11(1) Copyright 2017 Sony Corporation 48
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired computer (Windows 7) Before starting the operation, make sure the following: Depending on the computer, the built-in BLUETOOTH adaptor should be turned on. For whether or not a BLUETOOTH adaptor is incorporate, and for how to turn it on, refer to the operating instructions supplied with the computer. 1 Resume the computer from sleep mode. 2 Turn on the headset. Press and hold the button for about 2 seconds.
3. Click [Listen to Music]. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your computer. If the computer was connected with the headset the last time, an HFP/HSP connection is made when you turn on the headset. While the headset button.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing and connecting with other BLUETOOTH devices Pairing is the process required to create a link between BLUETOOTH devices to allow wireless connection. You must pair a device with the headset to be able to make a BLUETOOTH connection for the first time. Before you start pairing operation, make sure that: The BLUETOOTH device is placed within 1 m(3 feet) of the headset. The headset is charged sufficiently.
If passkey (*) input is required on the display of the BLUETOOTH device, input “0000.” * 4 A Passkey may be called a “Passcode,” a “PIN code,” or a “Password.” Make the BLUETOOTH connection from the BLUETOOTH device. Depending on the BLUETOOTH device, the headset may be connected with the device automatically as soon as they are paired. When connected, you hear voice guidance “BLUETOOTH connected”.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting to a paired BLUETOOTH device 1 Turn on the headset. Press and hold the button for about 2 seconds. Make sure that the indicator (blue) flashes after you release the button. You hear voice guidance “Power on”. After the headset turns on, if it has automatically connected to the last connected device, you hear voice guidance “BLUETOOTH connected”. Check the connection status on the BLUETOOTH device.
Note If the last-connected BLUETOOTH device is put near the headset, the headset may connect automatically to the device by simply turning on the headset. In this case, deactivate the BLUETOOTH function on the BLUETOOTH device or turn off the power. If you cannot connect your BLUETOOTH device to the headset, deactivate pairing on your BLUETOOTH device and perform pairing again. For details, refer to the operating instructions supplied with your BLUETOOTH device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting the headset to both a music player and a smartphone or mobile phone To use a BLUETOOTH music player for listening to music and a BLUETOOTH smartphone for making phone calls, the headset needs to be connected with each device with a BLUETOOTH connection. 1 Pair the headset with BLUETOOTH devices, respectively. 2 Make an A2DP BLUETOOTH connection between the headset and the BLUETOOTH music player.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting the headset to 2 Android smartphones When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection with 2 smartphones separately, one for listening to music and the other for making phone calls, change the settings of the smartphones so that only one of the functions is connected for each smartphone.
5 Use the other smartphone to establish a BLUETOOTH connection to the headset. 6 In the same way, uncheck the function that you did not uncheck in step 3. 7 Use the first smartphone to establish a BLUETOOTH connection again. Both smartphones are connected to the headset with only one function enabled. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphones.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Connecting the headset to an Android smartphone and an iPhone When you connect the headset to a smartphone, usually the music playback function and the phone call function are both connected automatically. To make a multi point connection using an Android smartphone and an iPhone separately for listening to music and making phone calls, change the settings on the Android smartphone so that only one of the functions is connected.
4 Use the iPhone to establish a BLUETOOTH connection to the headset. The iPhone is connected to the headset with both functions, but you can only use the function that you unchecked in step 3. Hint The above procedure is an example. For details, refer to the operating instructions supplied with your Android smartphone. Note If you connect an Android smartphone with [Phone audio] (HFP), the remaining battery charge of the headset will not be displayed correctly on an iPhone.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Using the supplied headphone cable You can use the headset as noise canceling headphones by connecting a device via the supplied headphone cable and turning the headset on. When the headset is powered on, you can also use the bass effect function. When turning on the headset, the NC (noise canceling) indicator (green) lights up or flashes. 1 Connect a playback device to the INPUT jack with the supplied headphone cable.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Listening to music from a device connected via BLUETOOTH You can enjoy listening to music and basic remote control operation of a BLUETOOTH device via a BLUETOOTH connection. The BLUETOOTH device is required to support the following BLUETOOTH profiles. A2DP (Advanced Audio Distribution Profile): enables you to enjoy high-quality audio content wirelessly. AVRCP (Audio Video Remote Control Profile): enables you to adjust volume, etc.
Note If the communication condition is poor, the BLUETOOTH device may react incorrectly to the operation on the headset. Hint The headset supports SCMS-T content protection. You can enjoy music, etc., from a device such as a mobile phone or portable TV that supports SCMS-T content protection. Depending on the BLUETOOTH device, it may be necessary to adjust the volume or set the audio output setting on the BLUETOOTH device. Volume during a call and volume during music playback can be adjusted independently.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Controlling the audio device (BLUETOOTH connection) If the BLUETOOTH device supports AVRCP, you can control it by the headset. The functions available may vary depending on the BLUETOOTH device. Refer to the operating instructions supplied with your BLUETOOTH device. Each button has the following function: : Press once during pause to start playback. Press once during playback to pause.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Disconnecting BLUETOOTH connection (after use) 1 If using a device that supports one-touch connection (NFC), touch the device to the headset again. (Unlock the screen of the device if it is locked.) If using a device that does not support one-touch connection (NFC), operate from the BLUETOOTH device. When disconnected, you hear voice guidance “BLUETOOTH disconnected”.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 What is noise canceling? The noise canceling circuit actually senses outside noise with built-in microphones and sends an equal-but-opposite canceling signal to the headset. Note The noise canceling effect may not be pronounced in a very quiet environment, or some noise may be heard. Depending on how you wear the unit, the noise canceling effect may vary or a beeping sound (howling) may occur.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Using the noise canceling function If you use the noise canceling function, you can enjoy music without being disturbed by ambient noise. 1 Press and hold the headset. button for about 2 seconds when the headset is turned off to turn on the You hear voice guidance “Power on”. The noise canceling function is turned on automatically when you turn on the headset.
Related Topic What is noise canceling? About the Automatic AI noise canceling function What you can do with "Sony | Headphones Connect" app 4-692-591-11(1) Copyright 2017 Sony Corporation 67
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 About the Automatic AI noise canceling function The Automatic AI (Artificial Intelligence) Noise Canceling function constantly analyzes environmental ambient sound components and automatically selects the most effective noise canceling mode. Noise canceling mode types NC Mode A Noise mainly in an airplane is effectively reduced. NC Mode B Noise mainly in a bus or a train is effectively reduced.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 About the bass effect function The bass effect function enhances low frequencies. You can turn on or off the bass effect function simply by pressing a button.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Using the bass effect function You can enhance low frequencies thanks to the bass effect function. 1 When the headset is on, press the BASS EFFECT button. The BASS EFFECT indicator (orange) lights up. You hear voice guidance “Bass effect on”. To turn off the bass effect function Press the BASS EFFECT button again. The BASS EFFECT indicator (orange) turns off. You hear voice guidance “Bass effect off.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Switching the sound quality mode The sound quality is set to the “Priority on sound quality” mode as the default setting. When using an SBC, AAC, or aptX compatible device, use with the “Priority on sound quality” mode. If the connection is unstable, such as when producing only intermittent sound, select the “Priority on stable connection” mode.
The playback time may become shorter, depending on the sound quality and the conditions under which you are using the headset. Depending on the ambient conditions in the area where you are using the headset, intermittent sound may still occur, even if the “Priority on stable connection” mode is selected.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Checking the sound quality mode When you switch the sound quality mode, the indicator flashes in blue to show the current sound quality mode. When the headset button, then press the + or - button within 2 seconds (before the power is turned off), then is powered on, press and hold the the indicator flashes in blue to show the current sound quality mode.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Supported codecs A codec is an audio coding algorithm used when transmitting sound via a BLUETOOTH connection. The headset supports the following 3 codecs for music playback via an A2DP connection: SBC, AAC, and aptX. SBC This is an abbreviation for Subband Codec. This is the standard audio coding technology used by BLUETOOTH devices. All BLUETOOTH devices support SBC. AAC This is an abbreviation for Advanced Audio Coding.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Receiving a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
If playback does not pause automatically, operate the headset to pause playback. 3 Press the + or - button to adjust the volume. When the volume reaches the maximum or minimum, an alarm sounds. 4 To end the call, press the button on the headset again. If you received a call during music playback, music playback resumes automatically. Note Depending on the smartphone or mobile phone, playback may not resume automatically even if you finish the call.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Making a call You can enjoy a hands-free call with a smartphone or mobile phone that supports the BLUETOOTH profile HFP (Hands-free Profile) or HSP (Headset Profile), via a BLUETOOTH connection. If your smartphone or mobile phone supports both HFP and HSP, set it to HFP. Operations may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
If you made a call during music playback, music playback resumes automatically. Note Use a smartphone or mobile phone at least 50 cm(19 3/4 in.) away from the headset. Noise may result if the headset and the smartphone or mobile phone are too close. Hint Volume for a call can be adjusted during a telephone conversation only. Volume for a call and listening to music can be adjusted independently. Even if you change the volume while playing back music, the volume of a call does not change.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Functions for a phone call The available functions may vary depending on the profile supported by your smartphone or mobile phone. Even if the profile is the same, functions may vary depending on the smartphone or mobile phone. Refer to the operating instructions supplied with your smartphone or mobile phone.
Receiving a call Making a call 4-692-591-11(1) Copyright 2017 Sony Corporation 80
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Using the voice assist function (Siri) By using the Siri feature that comes with iPhone/iPad, you can speak to the headset’s microphone to operate the iPhone/iPad. The following shows how to use Siri. 1 Turn Siri on. On iPhone/iPad, select [Settings] — [Siri] to turn Siri on. The operation above is an example. For details, refer to the operating instructions of the iPhone/iPad.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Using the voice assist function (Google App) By using the Google App feature that comes with the Android smartphone, you can speak to the headset’s microphone to operate the Android smartphone. The following shows how to use the Google App. 1 Turn the Google App on. On the Android smartphone, select [Settings] — [Apps]. A gear icon appears in the top-right corner of the display.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 What you can do with "Sony | Headphones Connect" app When you install the “Sony | Headphones Connect” app to your smartphone, you can do the following. Display the remaining battery of the headset Turn noise canceling on/off Set CLEAR BASS (Electro Bass Booster) Select the sound effect mode (VPT) For details of the “Sony | Headphones Connect” app, refer to the following URL.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Installing "Sony | Headphones Connect" app 1 Download the “Sony | Headphones Connect” app from Google Play store or App Store, and install the app to your smartphone. For details of the “Sony | Headphones Connect” app, refer to the following URL. http://www.sony.net/hpc/ 2 After installing the app, launch the “Sony | Headphones Connect” app.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Precautions Note on static electricity Static electricity accumulated in the body may cause mild tingling in your ears. To minimize the effect, wear clothes made from natural materials. Others Be careful not to catch your finger in the unit when folding. When you use the unit as wired headphones, use the supplied headphone cable only. Make sure that the headphone cable is firmly inserted.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Trademarks The BLUETOOTH word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. The N-Mark is a trademark or registered trademark of NFC Forum, Inc. in the United States and in other countries. Android and Google Play are trademarks of Google Inc. iPad, iPhone, iPod touch and Siri are trademarks of Apple Inc., registered in the U.S. and other countries.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Customer support websites Please access the following support website to get the support information about your headset: For customers in the U.S.A: http://esupport.sony.com/ For customers in Canada: http://esupport.sony.com/CA/ For customers in Latin America: http://esupport.sony.com/LA/ For customers in European countries: www.sony.eu/support For customers in China: https://service.sony.com.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 What can I do to solve a problem? If the headset does not function as expected, try the following steps to resolve the issue. Find the symptoms of the issue in this Help Guide, and try any corrective actions listed. Connect the headset to a computer to charge the battery. You may be able to resolve some issues by charging the battery. Reset the headset. Initialize the headset. This operation resets volume settings, etc.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The headset is not turned on. Charge the battery of the headset. The headset cannot be turned on while charging the battery. Remove the micro-USB cable from the headset, and then turn on the headset again.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Charging cannot be done. Check that you are using the micro-USB cable supplied. Check that the micro-USB cable is connected to the headset and the computer firmly. Check that the computer is turned on. Check that the computer is not in standby, sleep or hibernation mode. When using Windows 8.1 update using Windows Update.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Charging time is too long. Check that the headset and the computer are directly connected, not via a USB hub.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The headset cannot be recognized by a computer. The micro-USB cable is not connected properly to the USB port of the computer. Connect the micro-USB cable again. Check that the headset and the computer are directly connected, not via a USB hub. A problem may have occurred with the connected USB port of the computer. Connect to another USB port if it is available. Try the USB connection procedure again in cases other than those stated above.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The remaining battery charge of the headset is not displayed on the screen of an iPhone, iPad, or iPod touch. The remaining battery charge is shown only on the screen of an iPhone, iPad, or iPod touch (iOS 5.0 or later) that supports HFP (Hands-free Profile). Make sure that the iPhone, iPad or iPod touch is connected with HFP (Hands-free Profile). Otherwise, the remaining battery charge will not be displayed correctly.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 No sound Check that both the headset and the connected device (i.e., smartphone) are turned on. An A2DP BLUETOOTH connection is not made between the headset and the BLUETOOTH device. Use the BLUETOOTH device and make an A2DP BLUETOOTH connection. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that the connected device is playing back.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Low sound level Turn up the volume of the headset and the connected device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Low sound quality Turn down the volume of the connected device. Keep the headset away from a microwave oven, Wi-Fi device, etc. Bring the headset and the BLUETOOTH device closer together. Remove any obstacles between the headset and the BLUETOOTH device. Keep the headset away from a TV. Switch the BLUETOOTH connection to A2DP by operating the BLUETOOTH device when HFP or HSP is set.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Sound skips frequently during playback. Set the headset to the “Priority on stable connection” mode. For details, refer to “Switching the sound quality mode.” Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The noise canceling effect is not sufficient. Make sure that the noise canceling function is turned on (the indicator (green) lights up). Adjust the earpad position to fit your ears. The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Pairing cannot be done. Bring the headset and the BLUETOOTH device within 1 m(3 feet) from each other. When you turn on the headset for the first time after purchasing, initializing, or repairing it, the headset enters pairing mode automatically. Pair the headset with a BLUETOOTH device. When you want to pair a 2nd or subsequent device, press and button of the headset for about 7 seconds to enter pairing mode.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Unable to connect the headset to a BLUETOOTH device with one-touch connection (NFC) Keep the smartphone close to the headset until the smartphone reacts. If you fail to connect, move the smartphone slowly on the N-Mark of the headset. Check that the NFC function of the smartphone is set to on. If the smartphone is in a case, remove it. NFC reception sensitivity varies depending on the device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Unable to make a BLUETOOTH connection Check that the headset is turned on. Check that the BLUETOOTH device is turned on and the BLUETOOTH function is on. Connection with the BLUETOOTH device may not be memorized on the headset. Make a BLUETOOTH connection from the BLUETOOTH device to the headset soon after pairing is complete. The BLUETOOTH device is in sleep mode. The BLUETOOTH connection is terminated. Make the BLUETOOTH connection again.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Distorted sound Keep the headset away from a microwave oven, Wi-Fi device, etc.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The BLUETOOTH wireless communication range is short, or the sound skips. Set the headset to the “Priority on stable connection” mode. For details, refer to “Switching the sound quality mode.” Remove any obstacles between the antenna of the BLUETOOTH device to be connected and the built-in antenna of the headset. The antenna of the headset is built into the part shown in the dotted line below.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 The headset does not operate properly. Reset the headset. Pairing information is not deleted by this operation. If you cannot use the headset even after resetting it, initialize the headset.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 No voice from callers Check that both the headset and the connected device (i.e., smartphone) are turned on. Turn up the volume of the headset and the connected device (i.e., smartphone). Check that output of the BLUETOOTH device is set for the headset. Select an HFP or HSP BLUETOOTH connection by operating the BLUETOOTH device. button on the headset and talk.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Low voice from callers Turn up the volume of the headset and the connected device.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Resetting the headset If the headset cannot be turned on, or if it cannot be operated even when it is turned on, connect the headset to a booted button and BASS EFFECT button simultaneously. The headset computer using the supplied micro-USB cable, then press the will be reset. Pairing information is not deleted. To charge the headset after resetting, disconnect and reconnect the micro-USB cable.
Help Guide Wireless Noise Canceling Stereo Headset MDR-XB950N1 Initializing the headset to restore factory settings Disconnect the micro-USB cable, turn off the headset, then press and hold the button and / button simultaneously for more than 7 seconds. ), and the headset is reset to the factory settings. All pairing information is The indicator (blue) flashes 4 times ( deleted. If the headset does not operate correctly even after initializing, consult your nearest Sony dealer.
