Help Guide Digital Music Player NW-E393/E394/E395 Use this manual when you have troubles or when you need to know how to use your WALKMAN®. The color of Walkman sold in some countries/regions may differ from those shown above. The recommended application for Windows computer has been changed to “Music Center for PC”.
Table Of Contents Help Guide NW-E393/E394/E395 Getting Started Customer Registration Website Customer registration website Before Use i 3 24 73 25 Before first use 75 Walkman instruction manuals 77 How to use the operating explanations 78 Enjoying Using Your Walkman 26 3 steps to listening to music 80 Various ways to enjoy using your Walkman 83 Parts and Controls Parts and controls Power/Charging 27 84 28 Turning the power on 87 Turning the power off 89 Using the HOLD switch 91 Chargin
Displaying your Walkman information Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman 118 5 34 Preparing content using a Windows computer 119 Preparing content using a Mac computer 121 Installing Music Center for PC 35 About Music Center for PC 123 Installing Music Center for PC 124 Installing Content Transfer 36 About Content Transfer 126 Installing Content Transfer 127 Importing Content to the Software 37 Importing and transferring content from media
Playing playlist songs 166 Choosing an album from the cover art images 168 Deleting Songs Deleting songs Music Settings 43 170 44 Shuffle playback 172 Repeat playback 174 Customizing sound quality settings 176 Presetting your equalizer settings 178 Photos 7 Viewing Photos 45 Preparing photos 180 Viewing photos 182 Browsing the photo screen 184 Operations on the photo screen 186 Browsing photos using the Slide Show function 188 Deleting photos 190 Photo Settings 47 Changing th
Changing the photo information display setting 192 Playing the Slide Show repeatedly 194 FM Radio Settings 53 Changing the FM radio scan sensitivity 207 Setting monaural/auto for FM radio 208 Sleep Timer Settings Setting the sleep timer Common Settings 54 209 55 Displaying your Walkman information 118 Limiting the volume 211 Setting the operation sound 212 Setting the screen off timer 213 Adjusting the screen brightness 214 Resetting to the factory settings 113 Formatting memory 114
Operation 63 Your Walkman does not operate or the power does not turn on. 236 Your Walkman does not work properly. 238 Your Walkman power turns off or on automatically. 239 You want your Walkman screen to stay on longer before it turns off automatically. 240 A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. 241 You want to back up the content such as music stored on your Walkman.
Content such as music cannot be transferred from the computer to your Walkman. Displaying/Playing/Deleting Content 268 68 You cannot play content such as music transferred to your Walkman. 270 Songs are not played back in the expected order. 272 Content such as music suddenly stops during playback. 246 Playback progresses to the next album when repeat playback is set. 274 Songs are only played within a limited range such as within one album.
How to Use Getting Started Basic Operations Transferring/Deleting Content Music Photos FM Radio Settings Announcement Specifications Go to Page Top Troubleshooting Troubleshooting 1
Q&A Go to Page Top List of Topics How to Use Troubleshooting Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 2
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Getting Started Customer Registration Website Before Use Enjoying Using Your Walkman Parts and Controls Power/Charging Initial Settings Go to Page Top 3
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Basic Operations Home Menu/Option Menu Connecting Your Walkman to Your Computer Initializing/Updating Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 4
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Transferring/Deleting Content Operation Flow for Transferring Content to Your Walkman Installing Music Center for PC Installing Content Transfer Importing Content to the Software Transferring Content to Your Walkman Deleting Content from Your Walkman Operating with Music Center for PC Go to Page Top 5
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Music Playing Music Deleting Songs Music Settings Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 6
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Photos Viewing Photos Photo Settings Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 7
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top FM Radio Listening to FM Radio FM Radio Settings Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 8
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Settings Music Settings Photo Settings FM Radio Settings Sleep Timer Settings Common Settings Language Settings Go to Page Top 9
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Announcement Precautions Customer Support Website Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 10
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Specifications Specifications Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 11
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Troubleshooting What Can I Do to Solve a Problem? Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 12
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Q&A Operation Sound Power Connection to a Computer Displaying/Playing/Deleting Content FM Radio Other Message 13
Help Guide List of Topics Digital Music Player NW-E393/E394/E395 Back Back to Top How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use Walkman instruction manuals How to use the operating explanations Enjoying Using Your Walkman 3 steps to listening to music Various ways to enjoy using your Walkman Parts and Controls Parts and controls Power/Charging Turning the power on 14
Turning the power off Using the HOLD switch Charging the battery Extending the battery life Notes on charging the battery Initial Settings Selecting the display language Basic Operations Home Menu/Option Menu Home menu How to use the Home menu How to use the option menu List of icons displayed in the information area Connecting Your Walkman to Your Computer Connecting to a computer Notes on connecting your Walkman to a computer Initializing/Updating Restarting your Walkman Resetting to the factory setti
Preparing content using a Mac computer Installing Music Center for PC About Music Center for PC Installing Music Center for PC Installing Content Transfer About Content Transfer Installing Content Transfer Importing Content to the Software Importing and transferring content from media using Music Center for PC Importing content on your Windows computer into Music Center for PC Transferring Content to Your Walkman Transferring content using Music Center for PC Transferring content using Content Transfer
Preparing music Playing music Browsing the music list screen Volume operation (Only for countries/areas complying with European Directives) Browsing the music playback screen Music playback operations Searching for songs Playing playlist songs Choosing an album from the cover art images Deleting Songs Deleting songs Music Settings Shuffle playback Repeat playback Customizing sound quality settings Presetting your equalizer settings Photos Viewing Photos Preparing photos Viewing photos Browsing the photo
Changing the photo information display setting Playing the Slide Show repeatedly FM Radio Listening to FM Radio Listening to FM radio Browsing the FM radio screen FM radio operations Presetting broadcast stations automatically Presetting broadcast stations manually Deleting preset broadcast stations FM Radio Settings Changing the FM radio scan sensitivity Setting monaural/auto for FM radio Settings Music Settings Shuffle playback Repeat playback Customizing sound quality settings Presetting your equalize
Sleep Timer Settings Setting the sleep timer Common Settings Displaying your Walkman information Limiting the volume Setting the operation sound Setting the screen off timer Adjusting the screen brightness Resetting to the factory settings Formatting memory Language Settings Selecting the display language Announcement Precautions Notes on handling your Walkman Notes on headphones Notes on the software Maintenance of your Walkman Customer Support Website Customer support website Specifications Specifica
Maximum recordable number of songs and time (Approx.
Help Guide List of Topics Digital Music Player NW-E393/E394/E395 Back Back to Top Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your Walkman does not operate or the power does not turn on. Your Walkman does not work properly. Your Walkman power turns off or on automatically. You want your Walkman screen to stay on longer before it turns off automatically. A drink (water, coffee, etc.
An alarm (beep) is heard and the message [Check the volume level] is displayed. Sound There is no sound. Content such as music suddenly stops during playback. Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound can only be heard from one side of the headphones. Sound is interrupted or skips. The sound effect settings do not seem to have any effect. Power You cannot charge your Walkman.
Content such as music suddenly stops during playback. Playback progresses to the next album when repeat playback is set. Songs are only played within a limited range such as within one album. Songs are not displayed in the order they were transferred in. The content such as music is displayed repeatedly. Thumbnails such as cover art are not displayed. [ □ ] is displayed in the screen. [Unknown] is displayed for the album name or artist name.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Customer Registration Website Customer registration website View information on websites where you can register your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Before Use Before first use Be sure to read this manual before you use your Walkman for the first time. Walkman instruction manuals There are a wide variety of instruction manuals available in addition to this Help Guide. How to use the operating explanations This section explains how the operating explanations are written in this Help Guide.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Enjoying Using Your Walkman 3 steps to listening to music This section explains how you can start enjoying using your Walkman after purchase in three simple steps. Various ways to enjoy using your Walkman Your Walkman can do more than simply play back music. Get to know more about various ways you can enjoy using the Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Parts and Controls Parts and controls This section introduces the functions of buttons, jacks, and other parts of your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Power/Charging Turning the power on Turn on the power to start your Walkman. Turning the power off Turn off the power when not using your Walkman. Using the HOLD switch You can use the HOLD switch to prevent the buttons from being pressed and operated accidentally. Charging the battery Charge your Walkman by connecting it to a computer.
Notes on charging the battery This section contains various notes about charging your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Initial Settings Selecting the display language This section explains how to set the language for menus and messages.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Home Menu/Option Menu Home menu View the list of items in the Home menu. How to use the Home menu This section explains the basic operations of the Home menu, which is the starting point of each function. How to use the option menu Display the option menu to change the settings of each function. List of icons displayed in the information area A list of the icons displayed on your Walkman is shown.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Connecting Your Walkman to Your Computer Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. Notes on connecting your Walkman to a computer This section contains notes on connecting your Walkman to a computer.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Initializing/Updating Restarting your Walkman Restart your Walkman if operations become unstable. Resetting to the factory settings Reset your Walkman to the default settings. Formatting memory Initialize your Walkman by formatting the memory. Updating the system software of your Walkman Add new features to your Walkman by installing the latest system software.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Operation Flow for Transferring Content to Your Walkman Preparing content using a Windows computer Installing the latest version of Music Center for PC, available on the Internet, enables you to import CDs, manage content, and transfer them to the Walkman. Preparing content using a Mac computer Installing the latest version of Content Transfer, available on the Internet, enables you to transfer content to the Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Installing Music Center for PC About Music Center for PC Music Center for PC is software that allows you to import content to your Windows computer, manage the content and transfer it to your Walkman. Installing Music Center for PC Connect your Walkman to your Windows computer and install Music Center for PC.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Installing Content Transfer About Content Transfer Content Transfer is software that allows you to transfer content managed with iTunes or the Finder to your Walkman. Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Importing Content to the Software Importing and transferring content from media using Music Center for PC This section explains how to import and transfer music from CDs using Music Center for PC.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Transferring Content to Your Walkman Transferring content using Music Center for PC Use Music Center for PC to transfer content or playlists that are also managed on your computer to your Walkman. Transferring content using Content Transfer Use Content Transfer to transfer content or playlists on your Mac computer or managed with iTunes to your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Deleting Content from Your Walkman Deleting content from your Walkman using Music Center for PC Use Music Center for PC to delete content stored on your Walkman. Deleting content from your Walkman using Content Transfer Use Content Transfer to delete content stored on your Walkman. Deleting content from your Walkman using Explorer Use Windows Explorer to delete content stored on your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Operating with Music Center for PC Deleting content imported to Music Center for PC Use Music Center for PC to delete content imported to Music Center for PC.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Playing Music Preparing music You need to transfer music from your computer to your Walkman in order to listen to music on the Walkman. Playing music Play music that you transferred from your computer to your Walkman. Browsing the music list screen View the song list or album list screen.
Music playback operations Use various operations on the music playback screen. Searching for songs You can quickly search a song by artist, genre, etc. Playing playlist songs Playlists (lists of songs to play) created using Music Center for PC can be transferred and played on your Walkman. Choosing an album from the cover art images You can choose an album from the cover art images in the music playback screen by registering jacket photos using Music Center for PC.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Deleting Songs Deleting songs Delete songs transferred to your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Music Settings Shuffle playback Play songs in the playback range in random order. Repeat playback Play songs within a playback range repeatedly. Customizing sound quality settings You can use various functions to set the desired sound quality. Presetting your equalizer settings You can preset the value of the 5 band equalizer as a custom setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Viewing Photos Preparing photos You need to transfer photos onto your Walkman from your computer in order to view them on the Walkman. Viewing photos You can view photos that you have transferred onto your Walkman. Browsing the photo screen This section explains how to view the information displayed on the photo screen.
Deleting photos To delete photos from your Walkman, use the software on your computer that you used to transfer the photos.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Photo Settings Changing the photo information display setting You can set your Walkman to display or not display photo information while playing back photos. Playing the Slide Show repeatedly You can repeatedly play the Slide Show.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Listening to FM Radio Listening to FM radio Listen to FM radio on your Walkman. Browsing the FM radio screen This section explains how to browse the information on the FM radio screen. FM radio operations Select the desired frequency or preset number on the FM radio screen. Presetting broadcast stations automatically You can search for and automatically preset up to 30 receivable FM broadcast stations in your area.
You can delete preset FM broadcast stations.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top FM Radio Settings Changing the FM radio scan sensitivity You can change the scan sensitivity if the FM radio reception sensitivity is too strong, causing many unwanted broadcast stations to be received. Setting monaural/auto for FM radio You can change this setting if noise occurs during FM reception.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Music Settings Shuffle playback Play songs in the playback range in random order. Repeat playback Play songs within a playback range repeatedly. Customizing sound quality settings You can use various functions to set the desired sound quality. Presetting your equalizer settings You can preset the value of the 5 band equalizer as a custom setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Photo Settings Changing the photo information display setting You can set your Walkman to display or not display photo information while playing back photos. Playing the Slide Show repeatedly You can repeatedly play the Slide Show.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top FM Radio Settings Changing the FM radio scan sensitivity You can change the scan sensitivity if the FM radio reception sensitivity is too strong, causing many unwanted broadcast stations to be received. Setting monaural/auto for FM radio You can change this setting if noise occurs during FM reception.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Sleep Timer Settings Setting the sleep timer You can change the set time of the sleep timer. Your Walkman power switches off automatically at the set time.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Common Settings Displaying your Walkman information Display information on your Walkman, such as the model name and system software version. Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. Setting the operation sound You can change the operation sounds of your Walkman.
Resetting to the factory settings Reset your Walkman to the default settings. Formatting memory Initialize your Walkman by formatting the memory.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Language Settings Selecting the display language This section explains how to set the language for menus and messages.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Precautions Notes on handling your Walkman Important information for using your Walkman is explained. Notes on headphones Important notes for the headphones are explained. Notes on the software Important notes for the software are explained. Maintenance of your Walkman Important notes for cleaning your Walkman are explained.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Customer Support Website Customer support website Visit the customer support website if you have any questions or issues with your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Specifications Specifications Details on the Walkman specifications (size, weight, and memory size, etc.) are shown. Battery life The estimated battery usage hours based on typical usage conditions and settings are explained. Maximum recordable number of songs and time (Approx.) The maximum recordable number of songs and time are explained.
Contents A list of the supplied items with your Walkman is shown.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top What Can I Do to Solve a Problem? What can I do to solve a problem? This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Operation Your Walkman does not operate or the power does not turn on. Your Walkman does not work properly. Your Walkman power turns off or on automatically. You want your Walkman screen to stay on longer before it turns off automatically. A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. You want to back up the content such as music stored on your Walkman.
An alarm (beep) is heard and the message [Check the volume level] is displayed.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Sound There is no sound. Content such as music suddenly stops during playback. Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound can only be heard from one side of the headphones. Sound is interrupted or skips. The sound effect settings do not seem to have any effect.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Power You cannot charge your Walkman. How long is the life of the built-in rechargeable battery? The rechargeable battery needs to be replaced. The battery life is short.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Connection to a Computer The computer does not recognize your Walkman. Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot be operated.] remains displayed on your Walkman screen. You cannot install software to your computer. The progress bar on the install screen does not proceed while installing the software. Your Walkman is not recognized by Music Center for PC.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Displaying/Playing/Deleting Content You cannot play content such as music transferred to your Walkman. Songs are not played back in the expected order. Content such as music suddenly stops during playback. Playback progresses to the next album when repeat playback is set. Songs are only played within a limited range such as within one album. Songs are not displayed in the order they were transferred in.
Thumbnails such as cover art are not displayed. [ □ ] is displayed in the screen. [Unknown] is displayed for the album name or artist name. You cannot delete content such as music using the Walkman functions.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top FM Radio You cannot hear FM radio broadcasts. There is a lot of noise in an FM radio broadcast and the sound quality is poor.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Other Your Walkman gets warm.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Message Message list This section explains messages and their causes and solutions.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Customer registration website We recommend that you register your Walkman so we can provide better customer support. Visit one of the following websites to register the Walkman. For customers in the USA: http://www.sony.com/walkmanreg/ For customers in Canada: English http://www.Sony.ca/Registration French http://www.Sony.ca/Enregistrement For customers in Latin America: http://www.sony-latin.
For customers in Asia/Oceania/Middle East/Africa: English/Korean/Traditional Chinese http://www.sony-asia.com/dmpwalkman/register/ Simplified Chinese https://www.sonystyle.com.cn/b2c_sony/b2c/productRegister.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Before first use Thank you for purchasing this Walkman. This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. Browse this “Help Guide” for necessary information. The printed manuals (supplied), such as “Instruction Manual,” also contain important information for you. For information about the customer support website, see “Customer support website.
Computer system requirements when connecting your Walkman See “System requirements” for details on computer system requirements. Battery charging The battery might be low when you use your Walkman for the first time. Charge the battery before using the Walkman. About images used in this “Help Guide” The screens and illustrations shown are for reference only and may differ from the actual product or screen. Design and specifications are subject to change without notice.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Walkman instruction manuals The operations of this Walkman are explained in the following instruction manuals. (Startup Guide) (paper) Describes the operation flow from turning your Walkman on to listening to music. Instruction Manual (paper) Describes the notes on use, compliance and other information. Help Guide You are currently viewing the Help Guide.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print How to use the operating explanations This Help Guide shows icons on your Walkman as follows: [Music], [Settings]. Items such as menus on the screen are shown as follows: [Album], [Play Mode]. Press the button ( ) to select items. Press the button ( ) to confirm. Home menu Press and hold the button ( ) to display the Home menu.
Note Except for some special cases, operating explanations assume that you are starting from the Home menu. Operations may differ from the explanation in situations such as during playback of music. If a function or setting can be done in more than one way, the simpler method is explained.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print 3 steps to listening to music Be sure to charge the battery before you use your Walkman for the first time. You can transfer music while charging the battery. You can listen to your music as soon as the transfer has completed. 1. Connect your Walkman to a computer. You can charge the battery by connecting your Walkman via a USB connection to a computer that is turned on and running. 2.
You can transfer music by drag-and-drop directly from Windows Explorer to your Walkman. For Mac users Recommended: Install the latest version of Content Transfer, which is available on the Internet. You can transfer music and playlists that are managed with iTunes to your Walkman by an easy operation. You can transfer music by drag-and-drop directly from the Finder to your Walkman. 3. Enjoy your music! Connect the headphones, unlock the HOLD function, and turn on your Walkman.
Turning the power on Playing music Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 82
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Various ways to enjoy using your Walkman Your Walkman can do more than simply play back music. Get to know more about various ways you can enjoy using the Walkman. Viewing photos You can enjoy viewing photos stored on your Walkman while you are listening to music. Listening to FM radio You can enjoy listening to FM radio on your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Parts and controls This section explains the functions of buttons, jacks, and other parts of your Walkman. 1. BACK/HOME button Press to go up one list screen level or to return to the previous menu. Press and hold to display the Home menu. 2. 5-way button Press the button at the center to start playback, or press the / / / marks to navigate through the on-screen menus of your Walkman.
4. USB jack Connect the USB cable (supplied) or other accessories that support microUSB (not supplied). 5. Display 6. VOL (Volume) +/– button Press to adjust the volume. There is a tactile dot on the + button to help you operate the buttons without looking. 7. HOLD switch Set the HOLD switch to protect your Walkman against accidental operation during transportation. Slide the HOLD switch in the direction of the arrow ( ) to disable all operation buttons.
How to use the Home menu How to use the option menu Using the HOLD switch Restarting your Walkman Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 86
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Turning the power on Turn on the power to start your Walkman. 1. Press and hold the button ( ). Slide the switch ( ) to unlock the Walkman when you want to operate it. Hint If there is no operation, the screen will be turned off. To turn on the screen, press the button ( ). If there is no operation for an extended period, your Walkman will be turned off automatically.
Related Topic Turning the power off Using the HOLD switch Setting the screen off timer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 88
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Turning the power off Turn off the power when not using your Walkman. 1. Press and hold the button ( [POWER OFF] appears. ). Hint If there is no operation for an extended period, your Walkman will be turned off automatically.
Turning the power on Setting the screen off timer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 90
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Using the HOLD switch You can use the HOLD switch to prevent the buttons from being pressed and operated accidentally. 1. Slide the switch ( ) in the direction of the arrow. The HOLD function is enabled and all operation buttons are disabled. Hint Slide the switch ( ) in the opposite position to release the HOLD function. flashes at the top of the screen if buttons are pressed while the HOLD function is enabled.
Related Topic Parts and controls Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 92
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect your Walkman to a running computer via USB. The battery status icon shows when charging is complete. 2. Disconnect your Walkman from the computer when charging is complete. Hint For information about the time to fully charge the battery, see “Specifications.
should start operating normally again after charging for about 10 minutes. You cannot operate your Walkman when it is connected to a computer.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Extending the battery life You can reduce battery consumption by using your Walkman as follows. For a comparison of battery life based on set effects, default settings and functions, see “Battery life.” Turn off the power manually. Set a shorter time for [Screen Off Timer]. Adjust the screen brightness. Set all sound quality settings to off.
Customizing sound quality settings Battery life Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 96
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes on charging the battery The charging time differs depending on the battery usage conditions. If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out. Please contact your nearest Sony dealer. If you charge your Walkman when it has not been used for a long period of time, your computer may not recognize it, or the Walkman may not respond.
Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer via USB. Doing so may cause the Walkman to malfunction. Disconnect the Walkman from the computer before conducting these operations. Your Walkman may become hot while charging. This is not a malfunction. You cannot operate your Walkman when it is connected to a computer. The battery indicator scales are not equal. Refer the battery indicator as a guide. [Do not disconnect.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Selecting the display language You can select the language for menus and messages. 1. From the Home menu, select [Settings]. 2. Select [Language Settings] - desired language setting. Hint Select the display language before transferring content.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Home menu The following list shows the items in the Home menu. 1. Information area 2. [Photos] View photos transferred to your Walkman. 3. [Music] Listen to songs transferred to your Walkman. 4. [Settings] Set up your Walkman and its functions. 5. [FM Radio] Listen to FM radio broadcasts. 6.
Display the music playback screen. 7. [Playlists] Play songs from playlists transferred using Music Center for PC, etc. to your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print How to use the Home menu The Home menu is the starting point for all applications such as those for searching for songs and changing settings. 1. Press and hold the button ( 2. Press the button ( press the button ( ) until the Home menu appears. ) to select the desired menu (for example ) to confirm.
3. Press the button ( press the button ( ) to select the desired function (for example [Album]) and then ) to confirm. 4. Press the button ( ) to select the desired content (for example a desired album) and then press the button ( ) to confirm. 5. Press the button ( ) to select the desired content (for example a desired song) and then press the button ( ) to confirm. Hint Press the button ( ) to return to the previous screen during an operation.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print How to use the option menu Display the option menu by pressing the OPTION/POWER button. The option menu items vary depending on the function and allow you to change the settings. 1. Press the button ( playback screen. ) while your Walkman is playing, for example while in the music 2. Press the button ( press the button ( ) to select the desired menu (for example [Play Mode]) and then ) to confirm.
3. Press the button ( press the button ( ) to select the desired menu (for example [Shuffle]) and then ) to confirm. Hint To dismiss the option menu, press the button ( ) while the option menu is displayed.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print List of icons displayed in the information area The icons vary according to the playback status, setting and screen. 1. Information area Icons in the information area Playback status (play), (pause), (fast forward), (fast rewind), (find the beginning of the next song), (find the beginning of the previous (or current) song), etc.
Remaining battery power Sleep timer Music functions available Go to Page Top Related Topic Music playback operations Using the HOLD switch Setting the sleep timer Playing music Limiting the volume Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 107
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Connecting to a computer Connect your Walkman to a computer via USB to charge the Walkman or transfer data. 1. Connect your Walkman to a running computer via USB. Note You cannot operate your Walkman when it is connected to a computer. Hint If you are prompted to make a Windows operation, click “Cancel” or “×.
Related Topic Notes on connecting your Walkman to a computer Transferring content using Music Center for PC Transferring content using Content Transfer Charging the battery Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 109
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes on connecting your Walkman to a computer Your Walkman cannot be operated when connected to a computer. Do not disconnect your Walkman from your computer when transferring data between the Walkman and the computer via USB. Doing so may result in loss of the data being transferred and data on the Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Restarting your Walkman Try restarting your Walkman if operations become unstable. Before restarting the Walkman, disconnect the Walkman from your computer and check that no content such as music is being played. Otherwise, the data may be damaged. 1. Press the button ( ) with a pen or a paper clip, etc. to restart your Walkman. Note Restarting your Walkman will not delete any data or reset any settings.
Resetting to the factory settings Formatting memory Customer support website Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 112
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Resetting to the factory settings Your Walkman can be reset to the default settings. Resetting the Walkman will not delete content such as music. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Reset/Format] - [Reset All Settings] - [Yes].
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Formatting memory You can initialize your Walkman by formatting the memory. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Reset/Format] - [Format] - [Yes]. 3. Follow the on-screen instructions to format the memory. Note Be sure not to initialize (format) the memory of your Walkman using a computer. If you have formatted it with a computer, format it again using the Walkman.
Restarting your Walkman Resetting to the factory settings Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 115
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Updating the system software of your Walkman You can add new features to your Walkman by installing the latest system software. For details on the latest system software information and how to install it, visit the customer support website for your area. 1. Download the update program to your computer from the website. 2. Connect your Walkman to your computer and start the update program. 3.
Customer support website Connecting to a computer Displaying your Walkman information Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 117
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Displaying your Walkman information Display information such as model name and system software version. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Unit Information].
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Preparing content using a Windows computer Installing the latest version of Music Center for PC, available on the Internet, enables you to import CDs, manage content, and transfer them to the Walkman. 1. Install the latest version of Music Center for PC, available on the Internet, on your Windows computer. 2. Import content to Music Center for PC.
Related Topic About Music Center for PC Installing Music Center for PC Importing and transferring content from media using Music Center for PC Importing content on your Windows computer into Music Center for PC Transferring content using Music Center for PC Transferring content using Explorer Notes for transferring content such as music from your computer Deleting content from your Walkman using Music Center for PC Deleting content from your Walkman using Explorer Go to Page Top 4-579-798-12(1) Copyright
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Preparing content using a Mac computer Installing the latest version of Content Transfer, available on the Internet, enables you to transfer content to the Walkman. 1. Install the latest version of Content Transfer, available on the Internet, on your Mac computer. 2. Drag-and-drop the content on your Mac computer to Content Transfer. The content is transferred to your Walkman.
About Content Transfer Installing Content Transfer Transferring content using Content Transfer Transferring content using the Finder Notes for transferring content such as music from your computer Deleting content from your Walkman using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 122
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print About Music Center for PC Music Center for PC is software for your Windows computer that allows you to import content such as music to your Windows computer and manage stored content on your Windows computer. You can transfer content that you have imported from CDs to your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Installing Music Center for PC Music Center for PC is an application for Windows computers. Use the latest version of Music Center for PC. You can use Music Center for PC to perform the following operations. Importing content (such as music) from CDs to a computer. Organizing and managing the content. For example, you can create playlists. Transferring content on a computer to the Walkman.
Related Topic About Music Center for PC Importing and transferring content from media using Music Center for PC Transferring content using Music Center for PC Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 125
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print About Content Transfer Content Transfer is software for your Mac computer that allows you to transfer content such as music managed with iTunes or the Finder to your Walkman easily. You can transfer files, folders, and playlists to the appropriate folder of the Walkman simply by drag-and-drop.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Installing Content Transfer Install Content Transfer to your Mac computer. 1. Access the installer for Content Transfer for Mac. http://www.sony.net/ct-mac/ Confirm “System requirements.” 2. Open the downloaded file. The “ContentTransfer.dmg” file saved automatically to the Downloads folder opens. 3. Start installation. Run "ContentTransfer.pkg" and follow the on-screen instructions to install Content Transfer for Mac.
System requirements About Content Transfer Transferring content using Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 128
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Importing and transferring content from media using Music Center for PC Use Music Center for PC to import and transfer content such as music on your Windows computer. This section explains how to import and transfer music from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist names automatically. 1. Use a computer on which Music Center for PC has been installed.
Related Topic Installing Music Center for PC Transferring content using Music Center for PC Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 130
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Importing content on your Windows computer into Music Center for PC Import content such as music imported to your Windows computer into Music Center for PC. 1. Use a computer on which Music Center for PC has been installed. 2. Launch Music Center for PC. 3. From the left pane on the Music Center for PC screen, select the menu for importing content from a computer.
Transferring content using Music Center for PC Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 132
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Transferring content using Music Center for PC You can transfer content that is stored on a Windows computer to the Walkman via Music Center for PC. 1. Use a computer on which Music Center for PC has been installed. 2. Launch Music Center for PC. 3. Connect the Walkman to the computer via USB. 4. Click in the bottom left of Music Center for PC to open the list of content on the Walkman. 5.
For details on the procedure, see [How to use] on the Music Center for PC support website. (http://www.sony.net/smc4pc/) Note Do not disconnect the USB cable during data transfer. Otherwise, the data may be damaged. Transferred content is limited to private use only. Use of content for other purposes requires the permission of the copyright holders.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Transferring content using Content Transfer Transfer content such as music or playlists on your Mac computer or managed with iTunes to your Walkman. Content with copyright protection cannot be transferred. 1. Connect your Walkman to a running computer via USB, and then start Content Transfer. 2. Display the desired content on the Finder or the desired content or playlists on iTunes. 3.
Go to Page Top Related Topic Connecting to a computer Deleting content from your Walkman using Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 136
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Transferring content using Explorer Content such as music can be directly transferred by drag-and-drop using Windows Explorer. 1. Connect your Walkman to a running computer via USB. 2. Open “WALKMAN” using the procedure below that corresponds to your computer. Windows 7: Select “Start” – “Computer,” and then open “WALKMAN.” Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open “WALKMAN.
left screen. 3. Open the folder to which you want to transfer content. To transfer music files or folders: “MUSIC” folder To transfer photo files or folders: “PICTURE” or “DCIM” folder 4. Drag-and-drop the desired files or folders ( “WALKMAN.” ) to the applicable folder ( ) in Note Drop music files directly into the MUSIC folder. Music files located elsewhere may not be playable. You cannot operate your Walkman when it is connected to a computer.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Transferring content using the Finder Content such as music can be directly transferred by drag-and-drop using the Finder. 1. Connect your Walkman to a running computer via USB. 2. Select “WALKMAN” in the sidebar of the Finder. 3. Open the folder to which you want to transfer content. To transfer music files or folders: “MUSIC” folder To transfer photo files or folders: “PICTURE” or “DCIM” folder 4.
Note Drop music files directly into the MUSIC folder. Music files located elsewhere may not be playable. You cannot operate your Walkman when it is connected to a computer. Do not change folder name placed in root memory such as “MUSIC.” Some songs may not be played back on your Walkman due to copyright protection. Do not disconnect your Walkman while the data is transferred. Otherwise, data being transferred or stored on the Walkman may be damaged.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes for transferring content such as music from your computer Drag-and-drop content such as music or folders into the correct folder as shown in the following illustrations. Your Walkman can play back content stored in the 1st to 8th level of each folder. Note Do not rename the following default folders. MUSIC PICTURE and DCIM Otherwise, they will not be recognized by your Walkman anymore.
Some songs may not be played back on your Walkman due to copyright protection.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting content from your Walkman using Music Center for PC You can use Music Center for PC to delete content stored on your Walkman. 1. Connect your Walkman to a running computer via USB. 2. Launch Music Center for PC. 3. Click in the bottom left of Music Center for PC to open the list of content on the Walkman. 4. From the list of content on the Walkman, select the content that you want to delete. 5.
Connecting to a computer Transferring content using Music Center for PC Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 144
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting content from your Walkman using Content Transfer You can use Content Transfer to delete content stored on your Walkman. 1. Connect your Walkman to a running computer via USB. 2. Start Content Transfer. 3. Click at the right bottom of the screen. 4. Click the icon of the folder (such as “Music”) that contains the content you want to delete. The content list is displayed. 5.
Related Topic Connecting to a computer Transferring content using Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 146
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting content from your Walkman using Explorer Delete content stored on your Walkman using Windows Explorer. 1. Connect your Walkman to a running computer via USB. 2. Open “WALKMAN” using the procedure below that corresponds to your computer. Windows 7: Select “Start” - “Computer,” and open “WALKMAN.” Windows 8.1: Select “Desktop” to open “File Explorer.” In the “This PC” list, open “WALKMAN.
Note Do not change folder name placed in root memory such as “MUSIC.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting content from your Walkman using the Finder Delete content stored on your Walkman using the Mac Finder. 1. Connect your Walkman to a running computer via USB. 2. Open a folder under “WALKMAN” from the sidebar of the Finder. 3. Open the folder containing the file(s) you want to delete.
Related Topic Connecting to a computer Transferring content using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 150
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting content imported to Music Center for PC You can delete content imported to Music Center for PC. 1. Launch Music Center for PC. 2. Select [Music Library] to open the list of content on Music Center for PC. 3. Select the content you want to delete. 4. Click [Delete all selected items]. A window to confirm the deletion of the item is displayed. 5. Select a method to delete the content. 6. Click [Yes].
Deleting content from your Walkman using Music Center for PC Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 152
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Preparing music You need to transfer music from your computer to your Walkman in order to listen to music on the Walkman. Use Music Center for PC to transfer songs from a CD or your computer to the Walkman. You can also transfer them by drag-and-drop from Windows Explorer. For a Mac computer, you can use Content Transfer to transfer the songs from iTunes, etc.
Transferring content using Content Transfer Transferring content using Explorer Transferring content using the Finder Notes for transferring content such as music from your computer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 154
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Playing music Play music transferred to your Walkman. 1. From the Home menu, select [Music]. 2. Select the desired search method and items until a song list appears, and then select the desired song. Playback starts and the music playback screen is displayed. To pause playback, press the button ( ). Note If there is no operation for an extended period while paused, your Walkman will be turned off automatically.
other than that on your Walkman, edit the playlists with a function of Music Center for PC or iTunes, and then transfer them to your Walkman.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Browsing the music list screen The music list screen displays lists such as the song list and album list. 1. Index The index displays a list of song or album names, along with each letter of the alphabet. Navigate the index by pressing the button ( ) to move to the next or previous letters.
Hint The display format of the album list can be changed so that only the cover art is displayed.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Volume operation (Only for countries/areas complying with European Directives) An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by pressing any button. Note You can turn up the volume after canceling the alarm and warning.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Browsing the music playback screen The following items are displayed on the music playback screen. 1. Information area The playback status, remaining battery power, etc. are displayed. 2. Song title/Artist name 3. Selected search method 4. Elapsed time of current song 5. Time line bar 6.
[Shuffle & Repeat] from the [Play Mode] settings [Repeat 1 Song] from the [Play Mode] settings Note The elapsed time and the time line bar indications may be unstable and inaccurate when playing variable bit rate (VBR) songs.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Music playback operations The following operations are available on the music playback screen. To play/pause Press the button ( ). To fast forward or rewind Press and hold the button ( ). The length of the current song will be displayed in the bottom right area. To go to the beginning of the next song or go to the beginning of the previous (or current) song Press the button ( ).
To browse cover art to select an album Press the button ( ). To return to the list screen Press the button ( ). Hint If there is no operation for an extended period while paused, your Walkman will be turned off automatically.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Searching for songs You can quickly search a song by artist, genre, etc. 1. On the music playback screen or the list screen, display the option menu and select (Search) - desired search method - desired song. Hint The [All Songs], [Album], [Artist] and [Genre] lists are arranged in alphanumeric order. In the [Folder] list, folders are displayed in name order first, then files are displayed in name order.
Playing music How to use the option menu Music playback operations Playing playlist songs Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 165
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Playing playlist songs You can transfer and play playlists created by using software like Music Center for PC. For information on how to create a playlist, refer to the Help of your software. 1. From the Home menu, select [Playlists]. 2. Select desired playlist - desired song. Note Cover art images registered to a playlist are not displayed on your Walkman.
Transferring content using Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 167
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Choosing an album from the cover art images If you register cover art images to albums using Music Center for PC beforehand, you can choose an album by selecting a cover art image (Album scroll). For details on how to register cover art images to albums, refer to the Help of Music Center for PC. 1. Press the button ( ) in the music playback screen to browse cover art images. 2.
Go to Page Top Related Topic Playing music Browsing the music playback screen Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 169
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting songs To delete songs from your Walkman, use the software on your computer that you used to transfer the songs. If you used Windows Explorer to transfer the songs, use Windows Explorer to delete them. If you used the Finder on a Mac to transfer the songs, use the Finder on a Mac to delete the songs. Hint Sample music is pre-installed on your Walkman. If you want to delete it, use the software.
Deleting content from your Walkman using Content Transfer Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 171
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Shuffle playback Play songs in the playback range in random order. 1. On the music playback screen, display the option menu and select [Play Mode] [Shuffle] or [Shuffle & Repeat]. Note To play all songs on your Walkman in random order, play the songs from [All Songs].
Browsing the music playback screen Music playback operations Repeat playback List of icons displayed in the information area Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 173
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Repeat playback Play songs within a playback range repeatedly. 1. On the music playback screen, display the option menu and select [Play Mode] desired setting. Note To play all songs on your Walkman repeatedly, play the songs from Songs].
Browsing the music playback screen Music playback operations Shuffle playback List of icons displayed in the information area Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 175
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Customizing sound quality settings You can use various functions to set the desired sound quality. 1. From the Home menu, select [Settings]. 2. Select [Music Settings] - desired function - desired setting. Bass Boost function You can increase the level of the bass (low) sound range. Equalizer function You can set the sound quality according to the music genre.
Related Topic Presetting your equalizer settings How to use the option menu Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 177
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Presetting your equalizer settings You can preset the value of the 5 band equalizer as a custom setting. 1. In the music playback screen, display the option menu and select [Equalizer] [Custom]. 2. Press the button ( ) to select the frequency range setting, and press the button ( to adjust the setting level. 3. Press the button ( ) ) to confirm.
Related Topic How to use the option menu Customizing sound quality settings Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 179
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Preparing photos You need to transfer photo content onto your Walkman from your computer in order to view photos on the Walkman. For a Mac computer, you can use Content Transfer to transfer them. You can also transfer them by drag-and-drop from Windows Explorer or the Mac Finder.
Transferring content using Explorer Transferring content using the Finder Notes for transferring content such as music from your computer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 181
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Viewing photos You can view photos that you have transferred onto your Walkman. The Walkman uses landscape display when viewing photos. 1. From the Home menu, select [Photos]. 2. Select the desired search method, then browse the list until the photo you want to select appears. 3. Select the desired photo.
Related Topic Preparing photos Browsing the photo screen Operations on the photo screen Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 183
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Browsing the photo screen The following information is shown on the photo screen. 1. Information area The Slide Show playback status, repeat status, current photo number, total number of photos, remaining battery power, etc. are displayed for several seconds. 2. Photo file name 3. Shooting date Hint These indications disappear after a while. They will appear again with button operations.
Related Topic Viewing photos List of icons displayed in the information area Operations on the photo screen Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 185
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Operations on the photo screen You can use the following operations in the photo screen. Your Walkman uses landscape display when viewing photos. Display the previous or next photo Press the button ( ). Scroll through the previous or next photos Press and hold the button ( ). Return to the list screen Press the button ( ).
Related Topic Viewing photos Browsing the photo screen Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 187
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Browsing photos using the Slide Show function You can watch series of photos stored in your Walkman using the Slide Show function. 1. From the Home menu, select [Photos]. 2. Select a folder that contains photos you want to view, and then select a photo to start playback. 3. Press the button ( ). All photos in the selected folder will be played.
Select [Begin slide show] from the option menu while a photo list (thumbnail view) is displayed. Press and hold the button ( ) while [All Photos] is selected and a list of folders is displayed. All photos stored in your Walkman will be played. To stop the Slide Show, press the button ( ) again. You can also repeatedly play the Slide Show.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting photos To delete photos from your Walkman, use the software on your computer that you used to transfer the photos. If you used Windows Explorer to transfer the photos, use Windows Explorer to delete them. If you used the Finder on a Mac to transfer the photos, use the Finder on a Mac to delete them. Hint Do not delete or rename the “PICTURE” folder or DCIM folder.
Deleting content from your Walkman using Explorer Deleting content from your Walkman using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 191
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Changing the photo information display setting You can set your Walkman to display or not display photo information while playing back photos. 1. From the Home menu, select [Settings]. 2. Select [Photo Settings] - [Display] - desired setting. On : Photo information is displayed for every photo you view. It automatically disappears after 3 seconds of no user operation and reappears when you press a button ( ).
Go to Page Top Related Topic Viewing photos Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 193
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Playing the Slide Show repeatedly You can repeatedly play the Slide Show. 1. From the Home menu, select [Settings]. 2. Select [Photo Settings] - [Slide Show Repeat] - desired setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Listening to FM radio Listen to FM radio on your Walkman. You cannot listen to FM radio without connecting headphones as the cord of the headphones works as the antenna. Extend the cord as long as possible. 1. From the Home menu, select [FM Radio]. 2. Press the button ( ) to select the desired frequency. To turn off FM radio, press the button ( ).
Related Topic Browsing the FM radio screen FM radio operations Presetting broadcast stations automatically Presetting broadcast stations manually Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 196
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Browsing the FM radio screen The following items are displayed on the FM radio screen. 1. Frequency 2.
Listening to FM radio FM radio operations Presetting broadcast stations automatically Presetting broadcast stations manually Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 198
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print FM radio operations The following operations are available on the FM radio screen. You cannot listen to FM radio without connecting headphones as the cord of the headphones works as the antenna. Extend the cord as long as possible. To select the previous or next frequency Press the button ( ). To select the previous or next receivable station Press and hold the button ( ).
Preset numbers can only be used to select a broadcast station if one or more broadcast stations are saved as preset. Preset the receivable broadcast stations in advance. If the reception sensitivity is too strong and causes many unwanted broadcast stations to be received while searching, change the scan sensitivity setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Presetting broadcast stations automatically You can use [Auto Preset] to automatically search for and preset broadcast stations that can be received in your area. 1. In the FM radio screen, display the option menu and select [Auto Preset] - [Yes]. Receivable broadcast stations will be preset in order of frequency (low to high).
Listening to FM radio How to use the option menu Presetting broadcast stations manually Deleting preset broadcast stations Changing the FM radio scan sensitivity Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 202
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Presetting broadcast stations manually You can manually preset receivable broadcast stations. 1. In the FM radio screen, select the frequency you want to save to preset. The preset numbers are rearranged in order of frequency (low to high). 2. Display the option menu and select [Save to Preset]. Hint You can preset up to 30 stations.
Presetting broadcast stations automatically Deleting preset broadcast stations Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 204
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Deleting preset broadcast stations You can delete preset broadcast stations. 1. On the FM radio screen, select the preset number of the frequency you want to delete from preset. 2. Display the option menu and select [Delete from Preset].
Presetting broadcast stations manually FM radio operations Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 206
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Changing the FM radio scan sensitivity Sometimes the reception sensitivity may be too strong when receiving an FM radio broadcast station, causing many unwanted broadcast stations to be received. In such cases, set the scan sensitivity to low. 1. On the FM radio screen, display the option menu and select [Scan Sensitivity] desired setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Setting monaural/auto for FM radio If noise occurs during FM reception, set [Mono/Auto] to [Mono]. If you set it to [Auto], stereo or monaural is selected automatically, depending on reception conditions. 1. In the FM radio screen, display the option menu and select [Mono/Auto] - desired setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Setting the sleep timer You can change the set time for the sleep timer. 1. From the Home menu, select [Settings]. 2. Select [Sleep Timer Settings] - desired setting. After setting the sleep timer, appears in the information area. Note The sleep timer will not be activated in the following situations.
Presetting broadcast stations automatically Turning the power off Connecting to a computer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 210
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. This prevents the volume from getting too high and disturbing others, causing discomfort to your ears, or preventing you from hearing sounds around you, and it allows you to listen at a more comfortable volume. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [AVLS (Volume Limit)] - [On].
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Setting the operation sound You can turn the operation sounds of your Walkman on or off. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Beep Settings] - desired setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Setting the screen off timer You can set the time after which the screen is turned off when there are no operations. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Screen Off Timer] - desired setting.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Adjusting the screen brightness You can set the display brightness to one of five levels. 1. From the Home menu, select [Settings]. 2. Select [Common Settings] - [Brightness] - desired setting. Hint Regardless of the brightness setting, the brightness of the screen may be low while connecting to a computer and charging.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes on handling your Walkman Warning Be sure not to short-circuit the terminals of your Walkman with metallic objects. Do not spill water on your Walkman or allow any foreign object to enter it. This may cause fire or electric shock. If this occurs, turn off the Walkman immediately, disconnect the Walkman from your computer, and consult your nearest Sony dealer or Sony Service Center.
nearest Sony dealer if the battery has leaked as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rub your eyes as this may lead to blindness. Wash out your eyes with clean water and consult a doctor. If the liquid gets onto your body or clothes, wash it off immediately. Failure to do so may cause burns or injury. Consult a doctor if you are burned or injured by the liquid from the battery.
Do not leave your Walkman in a place subject to excessive dust. Do not leave your Walkman on an unstable surface or in an inclined position. When unplugging the headphones from your Walkman, make sure to hold the headphone plug. Pulling by the headphone cord itself may damage it. Do not apply strong force to the surface of the display. This may cause a distortion in colors or brightness, or it may cause a malfunction of the display. Be sure to follow the precautions below when using your Walkman.
period of time, be sure to follow the storage instructions below. Leaving a charged battery unused for a long period of time causes deterioration of the battery and results in a decrease of battery capacity. The deterioration is more severe when the battery is stored with a full charge, and is accelerated by prolonged exposure to heat such as when leaving your Walkman in a car while connected to the power port. Store the Walkman at temperatures below 35 °C (95 ºF).
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes on headphones Road safety Avoid listening with your headphones in situations where hearing must not be impaired. Preventing hearing damage Avoid using the headphones at a high volume. Hearing experts advise against continuous, loud, and extended play. If you experience a ringing in your ears, reduce the volume or discontinue use. Do not turn the volume up high all at once, especially when using headphones.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Notes on the software Copyright laws prohibit reproducing the software or the manual accompanying it, in whole or in part, or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage or loss of profits, including claims made by third parties, arising out of the use of the supplied software.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Maintenance of your Walkman Clean your Walkman with a soft cloth, such as a cleaning cloth for eyeglasses. If the headphone plug is dirty, it may cause noise or sound skipping. To enjoy listening with good sound, wipe the headphone plug occasionally with a soft dry cloth.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites. For customers in the USA: http://www.sony.com/walkmansupport For customers in Canada: English http://www.sony.ca/ElectronicsSupport/ French http://www.sony.ca/ElectronicsSupport/ For customers in Latin America: http://www.sony-latin.
For customers in Asia/Oceania/Middle East/Africa: English http://www.sony-asia.com/support Korean https://scs.sony.co.kr/scs/handler/ProductSupport Simplified Chinese http://service.sony.com.cn/KB/ Traditional Chinese http://service.sony.com.tw/ For customers who purchased the overseas models: http://www.sony.co.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Specifications Display Size/resolution 1.77 inch (4.5 cm), QQVGA (128 × 160 Pixels) 65,536 colors Panel type TFT color display with white LED-backlight Interface USB Hi-Speed USB (USB 2.0 compliant) micro USB Headphone Stereo mini-jack FM radio FM Frequency range 87.5 MHz to 108.
Headphone cord antenna Output (headphones) Frequency Frequency response 20 Hz to 20,000 Hz (when playing data file, single signal measurement) Power Source Built-in Rechargeable lithium-ion Battery USB power (from a computer via a USB connector of the player) Charging Time USB-based charging Approx. 120 minutes Operating temperature 5 °C to 35 °C (41 ºF to 95 ºF) Dimensions w/h/d, projecting parts not included 42.4 mm × 92.0 mm × 9.1 mm (1 11/16 inches × 3 5/8 inches × 3/8 inches) w/h/d 43.2 mm × 92.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Battery life The values shown below are the approximate battery life when content is played continuously at the default settings. Music MP3 128 kbps: Approx. 35 Hrs AAC 256 kbps: Approx. 34 Hrs FM Radio Approx. 12 Hrs Note Even if the player is turned off for an extended period, a small amount of battery power is still consumed.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Maximum recordable number of songs and time (Approx.) The approximate times are based on the case in which you transfer or record only 4 minute songs. Number NW-E393 (4 GB) MP3 128 kbps: 840 songs AAC 256 kbps: 420 songs NW-E394 (8 GB) MP3 128 kbps: 1,800 songs AAC 256 kbps: 900 songs NW-E395 (16 GB) MP3 128 kbps: 3,700 songs AAC 256 kbps: 1,800 songs Time NW-E393 (4 GB) MP3 128 kbps: 56 hr. 00 min.
NW-E394 (8 GB) MP3 128 kbps: 120 hr. 00 min. AAC 256 kbps: 60 hr. 00 min. NW-E395 (16 GB) MP3 128 kbps: 246 hr. 40 min. AAC 256 kbps: 120 hr. 00 min.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Supported formats Music (Music player) Audio Formats MP3 Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 kbps to 320 kbps (Supports variable bit rate (VBR)) Sampling frequency (*1): 32, 44.1, 48 kHz WMA (*2) Media File format: ASF file format File extension: .wma Bit rate: 32 kbps to 192 kbps (Supports variable bit rate (VBR)) Sampling frequency (*1): 44.
AAC (*3) Media File format: MP4 file format File extension: .mp4, .m4a, .3gp Bit rate: 16 kbps to 320 kbps (Supports variable bit rate (VBR)) (*4) Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz Photo(*5)(Photo Viewer) Photo Formats JPEG Media File format: Compatible with DCF 2.0/Exif 2.21 file format File extension: .jpg Profile : Baseline Profile Number of pixels: Max. 2,048 × 2,048 pixels (4,194,304 pixels) (*1)Sampling frequency may not correspond to all encoders.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print System requirements Computer Windows® 10 Windows® 8.1 Windows® 7 Mac OS® X v10.6 or later Pre-installed OS only supported. [Compatibility mode] is not supported.
Not supported by the following environments: Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment We do not guarantee operation for all computers even if they meet the above System Requirements.
Help Guide How to Use Digital Music Player NW-E393/E394/E395 Back Back to Top Print Contents List of accessories and manuals supplied with your Walkman.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print What can I do to solve a problem? If your Walkman does not function as expected, try the following steps to resolve the issue. Before restarting your Walkman, disconnect the Walkman from your computer and check that no content such as music is being played back. Otherwise, the data may be damaged. You can then restart the Walkman safely. 1. Check the topic on the issue in “Q&A.” 2.
dealer. Note Data will not be deleted, nor will any settings be changed by restarting.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Your Walkman does not operate or the power does not turn on. If you transfer a lot of content such as music to your Walkman at once, it will take time to build the database on the Walkman. Therefore, it will take more than 1 minute until the Walkman becomes operable again after you disconnect the Walkman from your computer. If the HOLD switch is set to the HOLD position, slide the switch to the opposite position.
Parts and controls Charging the battery Restarting your Walkman Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 237
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Your Walkman does not work properly. Your Walkman may not work properly if the USB device (e.g. computer) to which it is connected is turned on or off without disconnecting the Walkman. Restart your Walkman by pressing the RESTART button with a pen or a paper clip, etc.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Your Walkman power turns off or on automatically. If a malfunction occurs, your Walkman turns off and then on again automatically.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You want your Walkman screen to stay on longer before it turns off automatically. You can set the screen off timer settings in [Screen Off Timer].
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print A drink (water, coffee, etc.) was spilled on your Walkman, or the Walkman was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using the Walkman immediately and consult your nearest Sony dealer.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You want to back up the content such as music stored on your Walkman. Connect to a computer and copy the files onto the computer. If you have already deleted content transferred to your Walkman from Music Center for PC, transfer the content from the Walkman to Music Center for PC again.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You want to find the product name (model name) of your Walkman. The model name is the alphabetical name starting with NW that is printed on the back of your Walkman. If the Walkman is inside a case, you need to remove it from the case to find the name.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print An alarm (beep) is heard and the message [Check the volume level] is displayed. An alarm (beep) and a warning [Check the volume level] are meant to protect your ears when you turn the volume up to a level that is harmful for your ears for the first time. You can cancel the alarm and warning by pressing any button. You can turn up the volume after canceling the alarm and warning.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print There is no sound. Check that the volume level is not set to zero. Check whether the plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not connected properly. Insert the plug until it clicks into place. If the plug is dirty, wipe it clean with a soft dry cloth. If the problem persists after performing the remedies above, use a pen or paper clip, etc.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Content such as music suddenly stops during playback. The remaining battery power is low or the battery has run out. The content may not be supported on your Walkman. Select and play other content.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Noise is generated. If using your Walkman near a device that emits radio waves such as a mobile phone, move the Walkman away from the device. The content such as music on your Walkman may be corrupted. Connect the Walkman to a Windows computer and use Music Center for PC or Windows Explorer to delete the content in which the noise occurred from the Walkman.
Deleting content from your Walkman using the Finder Deleting content from your Walkman using Explorer Transferring content using Music Center for PC Transferring content using Explorer Transferring content using Content Transfer Transferring content using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 248
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Volume cannot be turned up, or the volume remains low when the playback volume is turned up. If the HOLD switch is in the HOLD position, slide it to the opposite position. If the AVLS (Volume Limit) setting is activated, deactivate it.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Sound can only be heard from one side of the headphones. Sound will not be output properly if the plug is not inserted correctly into the jack. Insert the headphone plug until it clicks into place. Wires inside the headphone cable may be broken due to unnecessary force, etc. being applied to the cable.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Sound is interrupted or skips. The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings of the Walkman. Following the procedures below may reduce the amount of skipping or interruptions. Set all sound quality settings to off.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The sound effect settings do not seem to have any effect. Sound effect settings are not applied in the following cases.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You cannot charge your Walkman. The battery cannot be charged while is displayed because the protection function is engaged. Charge the battery within the ambient temperature range of 5 °C to 35 °C (41 ºF to 95 ºF). You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status.
Related Topic Charging the battery System requirements Restarting your Walkman Customer support website Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 254
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print How long is the life of the built-in rechargeable battery? This will differ depending on the environment where your Walkman is used, but on average the built-in rechargeable battery can be charged approximately 500 times. The battery life becomes shorter and capacity is reduced as a result of the number of times it is recharged or used, and the environment in which it is used.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The battery life is short. If your Walkman is used in an environment where the temperature is below 5 °C (41 ºF), the battery life becomes shorter due to characteristics of the battery. This is not a malfunction. Charge the battery until it is full. You can preserve the battery life and get more use from each charge by changing your Walkman settings and managing the power appropriately.
Extending the battery life Customer support website Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 258
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print How long is the standard battery duration? For details on the battery duration, see “Battery life.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print How long does it take to charge the battery? For details on the charging time, see “Specifications.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The computer does not recognize your Walkman. If the remaining battery power is low, charge the battery. When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a few minutes to be recognized by the computer. Check that the computer recognizes the Walkman after you have connected it to the computer for about 10 minutes.
Charging the battery Connecting to a computer Restarting your Walkman Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 262
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Even if you use "Safely Remove Hardware" on the computer, [Connected USB. The player cannot be operated.] remains displayed on your Walkman screen. When using Windows 7, Windows 8.1 or Windows 10, the Walkman screen remains as [Connected USB. The player cannot be operated.]. This is not a problem provided that the "Safely Remove Hardware" operation is complete. Disconnect your Walkman from the computer.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You cannot install software to your computer. If other software is running, it may interfere with the installation. Be sure to quit all other software before installing this software. Particularly, be sure to disconnect from the Internet and quit security software as it can put a heavy load on the computer. There may not be enough free space on the hard drive.
System requirements Installing Music Center for PC Installing Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 265
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The progress bar on the install screen does not proceed while installing the software. Wait until the installation is completed, because it is progressing properly. Installation may take 30 minutes or more depending on the computer used.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Your Walkman is not recognized by Music Center for PC. Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then reconnect it. The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched. If the remedies above do not solve the problem, use a pen or paper clip, etc.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Content such as music cannot be transferred from the computer to your Walkman. Check that the USB connection to the computer is made properly. Use the supplied USB cable. You may not be able to transfer content when using a USB hub. Connect directly to the USB connector on your computer. The version of the installed Music Center for PC may not be the latest. Install the latest version via the Internet.
Doing so may cause the content to be corrupted. You may be attempting to transfer a file that is not in playable format. See “Supported formats.” Transferring may be stopped due to noise such as static electricity accumulated in the computer. This happens to protect data. Disconnect your Walkman, and then reconnect it. Go to Page Top Related Topic Connecting to a computer Installing Music Center for PC Maximum recordable number of songs and time (Approx.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You cannot play content such as music transferred to your Walkman. If the remaining battery power is low or insufficient, charge the battery. If your Walkman still does not operate after charging the battery, press the RESTART button with a pen or a paper clip, etc. to restart the Walkman. The data hierarchy levels of the content such as music transferred by drag-and-drop may not be correct.
(formatted) the Walkman using the Mac Finder, initialize (format) it again using the Walkman.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Songs are not played back in the expected order. If songs are being played back using shuffle, cancel shuffle to return to normal playback. When tracks are transferred from the computer using drag-and-drop, the track order may be different from the album track order. Create a playlist using software on your computer and transfer the playlist to your Walkman.
Transferring content using Content Transfer Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 273
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Playback progresses to the next album when repeat playback is set. If you want to play songs in an album repeatedly, play the song by selecting [Music] [Album] from the Home menu, then display the option menu and select [Play Mode] [Repeat].
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Songs are only played within a limited range such as within one album. If you want to play all the songs on your Walkman, select a song from Songs].
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Songs are not displayed in the order they were transferred in. Songs are not displayed in the order they were transferred in. To transfer songs in a specific order, create a playlist using software on your computer and transfer the playlist to your Walkman. For details on playlists, refer to the help of the software you are using.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print The content such as music is displayed repeatedly. Content is displayed repeatedly when you transfer content using 2 or more software programs, for example when you transferred content using Music Center for PC and then transferred the same content using software other than Music Center for PC. When you import a compilation album using Music Center for PC, it may be imported as multiple albums.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Thumbnails such as cover art are not displayed. Register the cover art in Music Center for PC or iTunes. Cover art may not be displayed for songs transferred from Windows Explorer or the Mac Finder. If photos do not have thumbnails that comply with Exif file format, the thumbnails cannot be displayed.
Transferring content using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 279
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print [ □ ] is displayed in the screen. Some types of characters and symbols may not be displayed correctly on your Walkman in the following cases: A language that is not supported by your Walkman is used in the text. User-defined characters or special symbols are used in the text.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print [Unknown] is displayed for the album name or artist name. Information such as the album or artist name is not contained in the data. You can add an album or artist name to content such as music transferred using software and transfer the content to your Walkman again. Information such as the song title, album or artist name cannot be added to WAV files due to the file specifications.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You cannot delete content such as music using the Walkman functions. You cannot delete the sample data installed at the factory on your Walkman using the Walkman functions. You also cannot delete content transferred using software such as Music Center for PC or iTunes by using the function on the Walkman. Delete them using the software that you used to transfer them.
Deleting content from your Walkman using the Finder Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 283
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print You cannot hear FM radio broadcasts. The headphone cord functions as an antenna. FM broadcasts cannot be received when the headphones are not connected. The received station may not be fully tuned in. Fully tune in to a station for the best reception.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print There is a lot of noise in an FM radio broadcast and the sound quality is poor. The FM signal may be weak inside a building or vehicle. Listen to the FM broadcast near a window if the signal is weak inside a building or vehicle. The headphone cord functions as an antenna. Extend the headphone cord as far as possible.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Your Walkman gets warm. Depending on the way you use your Walkman, the Walkman may become warm while the battery is being charged or the Walkman is performing intensive data processing. This is not a malfunction.
Help Guide Troubleshooting Digital Music Player NW-E393/E394/E395 Back Back to Top Print Message list [System software update failed.] is displayed. The update of the system software failed to be completed. Follow the instructions displayed on your computer to retry updating the system software. [Check the volume level] is displayed.
Volume operation (Only for countries/areas complying with European Directives) Go to Page Top 4-579-798-12(1) Copyright 2016 Sony Corporation 288
