Help Guide

Digital Music Player

NWZ-WS613/WS615

Your Walkman is not recognized by Media Go.

Your Walkman may not be recognized by the computer. Disconnect the Walkman from the computer, and then

reconnect it.

The software may have failed to install correctly. Use the installer to re-install the software. The imported data will

remain untouched.

If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESET button and reset

your Walkman, and then connect again via USB.