Help Guide WALKMAN NWZ-ZX1 Use this manual when you have troubles or when you need to know how to use your Walkman. DSD format is available for Walkman software that has been updated to Ver.1.10 or later. Supported formats Experience "WALKMAN" like never before This introduces how to enjoy high quality sound with your NWZ-F880 series and NWZ-ZX1 Walkman.
Transferring Content Bluetooth NFC Wi-Fi (Wireless LAN) Settings Announcement Specifications Go to Page Top Troubleshooting Troubleshooting Q&A Go to Page Top List of Topic How to Use Troubleshooting Go to Page Top
Table Of Contents Help Guide NWZ-ZX1 i Getting Started 1 Customer Registration Website Customer registration website Before Use 25 71 26 Before first use 72 “WALKMAN” instruction manuals 74 How to use the operating explanations 75 Parts and Controls Parts and controls Power/Charging 27 77 28 Turning the power on 79 Turning the power off 81 Turning the screen on and off 82 Charging the battery 83 Extending the battery life 85 Notes on charging the battery 87 Flow of Initial Settings
Google™ Account 34 Setting up a Google account 108 Deleting a Google account 109 Location Information 35 What is location information? 110 Enabling/disabling GPS 111 Setting to search for your current position with a wireless network 112 Notes on the GPS function 113 Connecting Your “WALKMAN” to Your Computer 36 Connecting to a computer by USB cable 114 Setting to automatically connect as USB storage 116 Changing the USB connection method 117 Exchanging data with a computer connected
Transferring iTunes content using Media Go 142 Transferring content using Content Transfer 144 Transferring content using Explorer or the Finder 146 Notes for transferring music/photos/videos from your computer 148 Deleting Content from Your “WALKMAN” 44 Deleting content from your “WALKMAN” using Media Go 149 Deleting content from your “WALKMAN” using Content Transfer 150 Deleting content from your “WALKMAN” using Explorer or the Finder 151 Operating with Media Go 45 Playing live albums wi
Turning Wi-Fi on/off 170 Connecting to a Wi-Fi network 171 Connecting to a Wi-Fi network from the settings screen 173 Connecting to a Wi-Fi network using the WPS button 175 Adding a Wi-Fi network manually 177 Checking the Wi-Fi network status 178 Notes on Wi-Fi Connection Notes on Wi-Fi Connection Settings Common Settings 55 179 10 56 Changing the settings 180 Changing the language 181 Setting the screen lock 182 Sound Settings 57 Adjusting the volume 183 Limiting the volume 184 Se
Contents 206 Preinstalled Applications 207 Troubleshooting What Can I Do to Solve a Problem? 13 61 What can I do to solve a problem? 208 Customer support website 210 Q&A 14 Operation 62 Your “WALKMAN” does not operate or the power does not turn on. 212 Your “WALKMAN” does not work properly. 213 Your “WALKMAN” power turns off or on automatically. 214 Cannot unlock the screen lock. 215 Your “WALKMAN” power turns off/screen turns off. 216 The touch screen does not operate properly.
The computer does not recognize your “WALKMAN.” 236 Cannot install software to your computer. 237 The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of the hard drive does not light for several minutes. 239 Media Go does not start. 240 Your “WALKMAN” is not recognized by Media Go. 241 Data cannot be transferred from the computer to your “WALKMAN.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Getting Started Customer Registration Website Before Use Parts and Controls Power/Charging Flow of Initial Settings Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 1
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Basic Operations How to Use the Buttons How to Use the Touch Screen Home Screen Microphone Google™ Account Location Information Connecting Your “WALKMAN” to Your Computer Initializing/Updating Using the Contents Go to Page Top Notes on use 2
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Supported formats Music (Music player) Audio Formats (Codec) MP3 Media File format: MP3 (MPEG-1 Layer3) file format File extension: .mp3 Bit rate: 32 to 320 kbps (Supports variable bit rate (VBR)) Sampling frequency (*1): 32, 44.1, 48 kHz WMA (*2) Media File format: ASF file format File extension: .
Bit rate: 16 to 320 kbps (Supports variable bit rate (VBR)) (*4) Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz HE-AAC Media File format: MP4 file format File extension: .mp4, .m4a, .3gp Bit rate: 32 to 144 kbps Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48 kHz Apple Lossless Media File format: MP4 file format File extension: .m4a, .mp4 Bit depth: 16, 24 bit Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.1, 48, 88.2, 96, 176.
Windows Media Video 9 (*2) Media File format: ASF file format File extension: .wmv Bitrate: Max 20 Mbps Frame rate: Max 30 fps Resolution: Max 1,920 x 1,080 (*6) Audio Formats (Codec) AAC-LC (AVC, MPEG-4) Bit rate: 32 to 144 kbps (Supports variable bit rate (VBR)) (*4) Sampling frequency (*1): 8, 11.025, 12, 16, 22.05, 24, 32, 44.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Transferring Content Operation Flow to Transfer Content to Your “WALKMAN” Installing Media Go Installing Content Transfer Importing Content to Media Go Transferring Content to Your “WALKMAN” Deleting Content from Your “WALKMAN” Operating with Media Go Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 6
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Bluetooth What is Bluetooth Function? Making a Bluetooth Connection from the Settings Screen Making a Bluetooth Connection with NFC Bluetooth Settings Notes on Bluetooth Communication Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 7
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top NFC What Is NFC Function? Using NFC Function Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 8
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Wi-Fi (Wireless LAN) What is Wi-Fi Communications? Connecting to a Wi-Fi Network Notes on Wi-Fi Connection Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 9
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Settings Common Settings Sound Settings Bluetooth Settings Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 10
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Announcement Precautions Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 11
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Specifications Specifications Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 12
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Troubleshooting What Can I Do to Solve a Problem? Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 13
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Q&A Operation Sound Power Connection to a Computer Bluetooth NFC Wi-Fi Other Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 14
Help Guide List of Topics WALKMAN NWZ-ZX1 Back Back to Top How to Use Getting Started Customer Registration Website Customer registration website Before Use Before first use “WALKMAN” instruction manuals How to use the operating explanations Parts and Controls Parts and controls Power/Charging Turning the power on Turning the power off Turning the screen on and off Charging the battery Extending the battery life Notes on charging the battery Flow of Initial Settings Flow of initial settings Basic
Using the VOL “+” and “-” buttons Volume operation (Only for countries/areas complying with European Directives) How to Use the Touch Screen How to use the touch screen Notes on the touch screen Home Screen Home screen Basic operation keys Switching Home screens Main notification icons Notification panel Microphone Using the microphone Google™ Account Setting up a Google account Deleting a Google account Location Information What is location information? Enabling/disabling GPS Setting to search for you
Using the spacer Transferring Content Operation Flow to Transfer Content to Your “WALKMAN” Preparing content using a Windows computer Preparing content using a Mac computer Installing Media Go About Media Go Installing Media Go Installing Content Transfer About Content Transfer Installing Content Transfer Importing Content to Media Go Importing content from media using Media Go Importing content on your Windows computer into Media Go Importing podcasts into Media Go Transferring Content to Your “WALKMA
Making a Bluetooth Connection from the Settings Screen Turning the Bluetooth function on/off Making your “WALKMAN” detectable by Bluetooth devices Pairing (registering) a Bluetooth device Connecting to a Bluetooth device Disconnecting a Bluetooth device Deleting a paired Bluetooth device Making a Bluetooth Connection with NFC Making a Bluetooth connection using the NFC function Bluetooth Settings Setting wireless playback quality Setting sound enhancements Notes on Bluetooth Communication Notes on the Bl
Settings Common Settings Changing the settings Changing the language Setting the screen lock Sound Settings Adjusting the volume Limiting the volume Setting the recommended sound quality Setting sound quality yourself Presetting your equalizer settings Moderating the differences in volume level between songs Changing the sound characteristics Enjoying powerful sound Bluetooth Settings Setting wireless playback quality Setting sound enhancements Announcement Precautions Warning Caution Notice for users No
Help Guide List of Topics WALKMAN NWZ-ZX1 Back Back to Top Troubleshooting Troubleshooting What Can I Do to Solve a Problem? What can I do to solve a problem? Customer support website Q&A Operation Your “WALKMAN” does not operate or the power does not turn on. Your “WALKMAN” does not work properly. Your “WALKMAN” power turns off or on automatically. Cannot unlock the screen lock. Your “WALKMAN” power turns off/screen turns off. The touch screen does not operate properly. A drink (water, coffee, etc.
Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound can only be heard from one side of the headphones. Sound is interrupted or skips. Power Cannot charge the “WALKMAN.” I want to know the battery life of the built-in rechargeable battery. The rechargeable battery needs to be replaced. The battery duration is short. I want to know the battery duration. I want to know the charging time.
Cannot connect to a Wi-Fi network. I want to turn the Wi-Fi function off at the same time the “WALKMAN” screen is turned off. Other Your “WALKMAN” gets warm.
Help Guide WALKMAN NWZ-ZX1 Back Back to Top Print Notes on use June 2013 Before use To make full use of this content, please read the following notes thoroughly. Please note that they are subject to change without prior notice. Recommended system environment The following system environments are recommended for displaying this content. You may not be able to view the content on other system environments.
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Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Customer Registration Website Customer registration website View information on websites where you can register your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Before Use Before first use Be sure to read this manual before you use your Walkman for the first time. “WALKMAN” instruction manuals There is a wide variety of instruction manuals available in addition to this Help Guide. How to use the operating explanations This section explains how the operating explanations are written in this Help Guide.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Parts and Controls Parts and controls This section introduces the functions of buttons, jacks, and other parts of your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Power/Charging Turning the power on Turn the power on to start your Walkman. Turning the power off Turn the power off if you do not intend to use your Walkman for a long period of time. Turning the screen on and off You can turn the screen off when not using your Walkman in order to prevent the touch screen from being operated accidentally.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Flow of Initial Settings Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. Follow the instructions on the screen to set each of the settings.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top How to Use the Buttons Using “Play/Pause,” “Next” and “Previous” buttons You can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons on the side of your Walkman. Using the VOL “+” and “-” buttons Use the VOL “+” and “-” buttons to adjust the master volume.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top How to Use the Touch Screen How to use the touch screen The display of your Walkman is a touch screen, and you operate the Walkman by directly touching the screen with your fingers. This section explains basic touch screen operations. Notes on the touch screen This section contains various notes about the touch screen.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Home Screen Home screen Application widgets, shortcuts, folders and more are displayed on the Home screen. There are several Home screens, and the screen can be switched by flicking right or left. Basic operation keys This section explains the basic operation keys at the bottom of your Walkman screen. Switching Home screens There are several Home screens. You can switch Home screens by flicking right or left.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Microphone Using the microphone The built-in microphone of your Walkman can be used to input sound.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Google™ Account Setting up a Google account Set up a Google account to use services provided by Google. Multiple accounts can be registered on your Walkman. Deleting a Google account This section explains how to delete a registered Google account.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Location Information What is location information? The location information function finds your current position using a Global Positioning System (GPS) or wireless network (WiFi). Enabling/disabling GPS Set permission to use your current position information from the GPS function with applications that use location information, such as Google Maps™, etc.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Connecting Your “WALKMAN” to Your Computer Connecting to a computer by USB cable Connect your Walkman to a computer via USB to charge the Walkman or exchange data. Setting to automatically connect as USB storage When connected to a USB device, your Walkman is automatically connected as USB storage.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Initializing/Updating Initializing your “WALKMAN” All of the data is deleted, and your Walkman is reset to the factory defaults. Updating your “WALKMAN” Updating your Walkman to the latest firmware allows you to add new functions to the Walkman. Resetting your “WALKMAN” Resets your Walkman if operations become unstable.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Using the Contents Using the carrying pouch This section explains how to use the supplied carrying pouch. Using the spacer This section explains how to use the supplied spacer.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Operation Flow to Transfer Content to Your “WALKMAN” Preparing content using a Windows computer Installing Media Go built into the memory of your Walkman enables you to import CDs, download and manage content from online music services, and transfer them to the Walkman. Preparing content using a Mac computer Installing Content Transfer built into the memory of your Walkman enables you to transfer content to the Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Installing Media Go About Media Go Media Go is software that allows you to import various content to your Windows computer, manage the content and transfer it to your Walkman. Installing Media Go Connect your Walkman to your Windows computer and install Media Go.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Installing Content Transfer About Content Transfer Content Transfer is software that allows you to transfer content managed with iTunes or the Finder to your Walkman. Installing Content Transfer Connect your Walkman to your Mac computer and install Content Transfer.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Importing Content to Media Go Importing content from media using Media Go This section explains how to import music from CDs and then transfer it to your Walkman by using Media Go. Importing content on your Windows computer into Media Go You can organize a wide range of media such as music, photos and videos that you have already imported to your Windows computer using other software together using Media Go.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Transferring Content to Your “WALKMAN” Transferring content using Media Go Use Media Go to transfer content or playlists that are also managed on your computer to your Walkman. Transferring iTunes content using Media Go Use Media Go to transfer content or playlists on your computer or managed with iTunes to your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Deleting Content from Your “WALKMAN” Deleting content from your “WALKMAN” using Media Go Use Media Go to delete content saved on your Walkman. Deleting content from your “WALKMAN” using Content Transfer Use Content Transfer to delete content saved on your Walkman. Deleting content from your “WALKMAN” using Explorer or the Finder Use Windows Explorer or the Finder to delete content stored on your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Operating with Media Go Playing live albums with no gaps in between songs Songs that are recorded continuously on a live or concert album can be played back with no gaps in between songs on your Walkman. Deleting content imported to Media Go Use Media Go to delete content imported to Media Go.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top What is Bluetooth Function? What is Bluetooth function? Bluetooth function is based on short-range wireless technology used in devices such as headphones and mini stereo music systems to connect digital devices.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Making a Bluetooth Connection from the Settings Screen Turning the Bluetooth function on/off When you want to connect a Bluetooth device to your Walkman, you first need to turn the Bluetooth function on. The connection method may differ depending on the device. Making your “WALKMAN” detectable by Bluetooth devices When the Bluetooth function is on, your Walkman can be detected by other Bluetooth devices.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Making a Bluetooth Connection with NFC Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Bluetooth Settings Setting wireless playback quality You can set whether to prioritize the sound quality or the stability of the connection during Bluetooth communication. Setting sound enhancements Enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Notes on Bluetooth Communication Notes on the Bluetooth function This section contains notes for using Bluetooth connections.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top What Is NFC Function? What is the NFC function? This function enables easy data communication between various devices, such as mobile phones and IC tags, simply by touching the devices together.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Using NFC Function Making a Bluetooth connection using the NFC function You can pair and connect to a Bluetooth audio device that has the NFC function simply by touching your Walkman to the device.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top What is Wi-Fi Communications? What is Wi-Fi? You can use Wi-Fi communication to connect wireless LAN devices, use a public wireless LAN service to enjoy using your Walkman on the Internet, and communicate with other devices.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Connecting to a Wi-Fi Network Turning Wi-Fi on/off Turn the Wi-Fi function on to enjoy using the Internet on your Walkman. Connecting to a Wi-Fi network To connect to a Wi-Fi network, you need to have a wireless LAN (Wi-Fi) environment that can connect to the Internet. If your router supports “WPS,” you can connect to a Wi-Fi network with simple operations.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Notes on Wi-Fi Connection Notes on Wi-Fi Connection This section contains notes for using Wi-Fi.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Common Settings Changing the settings You can change various Walkman settings in the Settings menu. Changing the language You can change the language used in the Walkman display. Setting the screen lock If you set the screen lock, the screen is locked automatically when the screen is turned off.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Sound Settings Adjusting the volume You can adjust the volume individually for functions such as content playback, notifications, and alarms. Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. Setting the recommended sound quality Enjoy the recommended sound quality settings using ClearAudio+. Setting sound quality yourself You can set the sound quality according to the music genre.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Bluetooth Settings Setting wireless playback quality You can set whether to prioritize the sound quality or the stability of the connection during Bluetooth communication. Setting sound enhancements Enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Precautions Warning Important warnings for using your Walkman are explained. Be sure to follow these instructions. Caution Important information for using your Walkman is explained. Notice for users Important notices for users are explained. Notes on the software Important notes for the software are explained.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Specifications Specifications Details on the Walkman specifications (size, weight, and memory capacity, etc.) are shown. Battery life The estimated battery usage hours based on typical usage conditions and settings are explained. Maximum recordable number of songs and time (Approx.) The maximum recordable number of songs and time are explained. Maximum recordable time of videos (Approx.) The maximum recordable time of videos is explained.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top What Can I Do to Solve a Problem? What can I do to solve a problem? This section contains solutions for when your Walkman does not function as expected or if a problem occurs during operation. Customer support website Visit the customer support website if you have any questions or issues with your Walkman, or if you would like information on compatible accessories, etc.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Operation Your “WALKMAN” does not operate or the power does not turn on. Your “WALKMAN” does not work properly. Your “WALKMAN” power turns off or on automatically. Cannot unlock the screen lock. Your “WALKMAN” power turns off/screen turns off. The touch screen does not operate properly. A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing machine.
I want to find the product name (model name) of my “WALKMAN.” An alarm (beep) is heard and the message [Check the volume level] is displayed.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Sound There is no sound. Audio or video suddenly stops during playback. Noise is generated. Volume cannot be turned up, or the volume remains low when the playback volume is turned up. Sound can only be heard from one side of the headphones. Sound is interrupted or skips.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Power Cannot charge the “WALKMAN.” I want to know the battery life of the built-in rechargeable battery. The rechargeable battery needs to be replaced. The battery duration is short. I want to know the battery duration. I want to know the charging time.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Connection to a Computer The computer does not recognize your “WALKMAN.” Cannot install software to your computer. The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of the hard drive does not light for several minutes. Media Go does not start. Your “WALKMAN” is not recognized by Media Go. Data cannot be transferred from the computer to your “WALKMAN.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Bluetooth Cannot pair with a Bluetooth device (cannot register the device). Cannot connect using the Bluetooth function. The screen to enter the passkey appears when a Bluetooth connection is made. Cannot hear sound from the connected Bluetooth audio device. Cannot change the volume when a Bluetooth connection is made. Sound is distorted or broken when a Bluetooth connection is made.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top NFC Cannot listen to music with one-touch.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Wi-Fi Cannot connect to a Wi-Fi network. I want to turn the Wi-Fi function off at the same time the “WALKMAN” screen is turned off.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Other Your “WALKMAN” gets warm.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Customer registration website We recommend that you register your Walkman so we can provide better customer support. Visit one of the following websites to register the Walkman. For customers in the USA: http://www.sony.com/walkmanreg/ For customers in Canada: English http://www.Sony.ca/Registration French http://www.Sony.ca/Enregistrement For customers in Latin America: http://www.sony-latin.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Before first use Thank you for purchasing this Walkman. This “Help Guide” explains how to transfer content to your Walkman, and how to use the various functions. Browse this “Help Guide” for necessary information. The printed manuals supplied with your Walkman, such as “Quick Start Guide,” also contain important information for you. For information about the customer support Web site, see “Customer support website.
About images used in this “Help Guide” The screens and illustrations shown are images only, and may differ from the actual product or screen.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print “WALKMAN” instruction manuals The operations of this Walkman are explained in the following instruction manuals. Quick Start Guide (paper) Describes the basic operating instructions and how to install the supplied software (provided only in some languages). Help Guide You are currently viewing the Help Guide. This contains information such as explanations of Walkman operations and software.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print How to use the operating explanations This Help Guide shows icons displayed on the basic operation keys at the bottom of the Walkman screen as follows: , , . Items such as applications and menus on the screen are shown as follows: , [ Sound]. Home Screen Tap to display. Note The operating explanations assume that you are starting from the Home menu.
Related Topic Home screen Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 76
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Parts and controls Functions of buttons, jacks, and other parts on your Walkman are explained here. 1. Screen (touch screen) Touch (tap) icons, items, etc., on the screen to operate your Walkman. 2. Headphone jack Insert the headphone plug until it clicks into place. If the headphones are connected improperly, the sound from the headphones will be impaired.
Connect the USB cable (supplied) or other accessories that support WM-PORT (not supplied). 4. Strap hole This is used to attach a strap (not supplied). 5. Built-in microphone 6. Built-in antenna Wi-Fi, Bluetooth, and GPS antennas are built-in. 7. (Power) button/Screen lock button Press to turn the power on. Press and hold to turn the power off. Press to turn the screen on/off. Your Walkman will be reset if you press and hold the button for about 8 seconds. 8. VOL (Volume) “+” (*1) and “-” buttons 9.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Turning the power on Turn on the power to start your Walkman. 1. Press the button. When you start your Walkman, it is locked, and the lock screen will be displayed. 2. Drag from left to right. Your Walkman is then unlocked, and the Home screen will be displayed. Note It may take some time before the lock screen is displayed. Charge the battery if your Walkman cannot be turned on.
Go to Page Top Related Topic Parts and controls Turning the power off Turning the screen on and off Charging the battery Setting the screen lock Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 80
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Turning the power off Turn off the power when not using your Walkman for an extended period of time. 1. Hold down the button. 2. Tap [ Power off] - [OK]. The power will then turn off.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Turning the screen on and off You can turn off the screen when not using your Walkman in order to prevent the touch screen from being operated accidentally. 1. Press the button. The screen will turn off. Press the button again to turn the screen on.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Charging the battery Charge your Walkman by connecting it to a computer. 1. Connect your Walkman to a computer that is turned on and running using the supplied USB cable. [Charged.] is displayed on the lock screen when charging is complete. It takes about 3 hours to fully charge the battery. 2. Disconnect your Walkman from the computer when charging is complete.
Go to Page Top Related Topic Connecting to a computer by USB cable Extending the battery life Notes on charging the battery Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 84
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Extending the battery life You can reduce battery consumption by using your Walkman as follows. For battery life comparison based on setting effects, default settings and functions, see “Battery life.” Turn off the power manually. Set for a shorter time in [Sleep]. Adjust screen brightness. Set all sound quality settings to off. Turn off the Bluetooth function when not in use. Turn off the Wi-Fi function when not in use.
Battery life Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 86
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on charging the battery Charging time differs depending on battery usage conditions. If the battery life is reduced to about half of its normal life even if sufficiently charged, it has probably worn out. Please contact your nearest Sony dealer. If you charge your Walkman when it has not been used for a long period of time, your computer may not recognize it, or nothing may appear on the display.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Flow of initial settings The first time you turn your Walkman power on, a screen for the initial settings is displayed. This explanation assumes that the settings for Wi-Fi connections and Google accounts are skipped at first and set as necessary later. 1. Press the button to turn on your Walkman. Your Walkman may not turn on if the battery power is insufficient.
4. Tap [Start]. The initial setup begins. 5. Tap [Skip]. Hint The settings for Wi-Fi connections can be set as necessary later.
6. Tap [No]. Hint The settings for Google accounts can be set as necessary later. After you have set up a Google account, you can use the services provided by Google. For details, see “Setting up a Google account.” 7. Tap [Not now]. 8. Tap to confirm the enter content, and then tap .
9. Set the date and time, and then tap . 10. Confirm the content or enter content as necessary, tap , and then tap . 11. Tap [Finish] on the completion screen.
12. Confirm the content, and then tap [Yes] or [No]. Hint Data that specifies the Walkman in use and its user are not sent. 13. Confirm the content, and then tap [OK]. 14. Confirm that the Home screen is displayed.
This completes the initial settings of your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Using “Play/Pause,” “Next” and “Previous” buttons You can operate Music player, Video player, etc. using the “Play/Pause,” “Next” and “Previous” buttons ( ) on the side of your Walkman. 1. / / button During music playback, press this button to skip to the beginning of the next song. During video playback, press this button to skip to the next chapter or scene (5 minutes forward).
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Using the VOL “+” and “-” buttons Adjust the master volume quickly using the VOL “+” and “-” buttons ( volume control, see “Adjusting the volume.” ) on your Walkman. For more customized Hint If there is no sound even if you press the VOL + button, tap slide [Music, video, games, & other media] to turn up the volume.
Limiting the volume Volume operation (Only for countries/areas complying with European Directives) Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 96
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Volume operation (Only for countries/areas complying with European Directives) An alarm (beep)(*1) and warning [Check the volume level] are meant to protect your ears when you raise the volume setting beyond a specific level for the first time. You can cancel the alarm and warning by tapping the [OK] button on the alert dialog. (*1) The alarm (beep) does not sound when connected to Bluetooth audio device.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print How to use the touch screen The display of your Walkman is a touch screen. Make operations by directly touching the screen. The basic operations are explained as follows. Tap Lightly touch an item such as an icon or menu with your finger and immediately remove your finger. Tapping twice quickly is called “double tapping.” Press and hold Keep pressing an item such as an icon or menu. Flick Lightly move your finger across the touch screen.
Drag Keeping your finger on the touch panel, move to the desired point and release. This moves icons, etc. and scrolls the screen. Pinch in/pinch out Touch the screen with two fingers, and move the fingers apart (pinch out) or together (pinch in). On some screens, pinching out zooms in and pinching in zooms out.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on the touch screen Your Walkman uses a capacitive touch screen. Tap the screen directly with your fingertip. Do not scratch it or tap it with sharp objects such as a needle, pen, or fingernail. You cannot operate the touch screen with a stylus. If you touch the touch screen with gloved fingers, it may operate incorrectly or may not operate at all. Do not operate your Walkman with objects on the touch screen.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Home screen Application widgets, shortcuts, folders, and more are displayed on the Home screen. There are several Home screens and you can switch the screen by flicking the screen left or right.
1. [Music player] widget Plays back music. 2. Application shortcut Starts application individually. 3. [Music player] shortcut Plays back music files transferred by Media Go or drag and drop. 4. [Video player] shortcut Starts video player. 5. Apps Displays all your applications and widgets. 6. [Photo viewer] shortcut Starts photo viewer. 7. [DLNA] shortcut Starts DLNA application.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Basic operation keys The following explains the basic operation keys at the bottom of your Walkman screen. 1. (Back) Returns to the previous screen. 2. (Home) Returns to the Home screen. 3. (Recent Apps) Displays recently used applications.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Switching Home screens There are several Home screens. You can switch the Home screen by flicking the screen left or right. 1. Flick the Home screen left or right. The Home screen will be switched. Hint You can check which Home screen currently is displayed by the location of screen.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Main notification icons The main notification icons that are displayed on the screen are as follows. New e-mail New e-mail (Google application) Receiving/downloading data Sending/uploading data Communicating data using Bluetooth function Installation complete (when an application is installed via Google Play™, etc.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notification panel Swipe the status bar ( ) to display the notification panel ( ) on which you can check the notification details. You can also start the relevant application directly by tapping a notification on the panel. Hint Tap to close the notification panel.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Using the microphone The built-in microphone of your Walkman can be used to input sound. 1. Built-in microphone Do not cover the microphone when using it for functions such as voice recognition.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting up a Google account Set up a Google account to use services provided by Google. Multiple accounts can be registered on your Walkman. You can obtain a Google account for free. Having a Google account allows you to enjoy services as shown below. Installing applications from the Google Play store, etc. Using applications such as e-mail and calendar.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting a Google account You can delete accounts by following the procedures below. 1. In the Home screen, tap - [Settings] - [ Google]. 2. Tap the account to delete from the list. 3. Tap and then [Remove account] - [Remove account].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print What is location information? The location information function finds your current position using GPS (*1) or a wireless network (Wi-Fi). Using GPS allows you to find your position accurately, but the process may take some time. Using a wireless network allows you to find your position quickly, but accuracy may vary. Using GPS and a wireless network together allows you to make the most of the merits of both methods.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Enabling/disabling GPS Set permission to use your current position information from the GPS function with applications that use location information (Google Maps, etc.). 1. In the Home screen, tap - [Settings] - [ Location services]. 2. To set the GPS function, tap [GPS satellites]. Use of location information is enabled/disabled each time you tap the setting.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting to search for your current position with a wireless network Set to search for your current position with a wireless network (Wi-Fi). 1. In the Home screen, tap - [Settings] - [ Location services] - [Google's location service]. 2. Read the cautions about location information and agree to them. Note Location information is collected without identifying the individual user.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on the GPS function Move your Walkman as little as possible in an area where there are no tall buildings and trees around until the current location is displayed by the GPS function. The current location can be displayed more quickly when stationary than while moving. If the current location is not displayed or if the wrong location is displayed, check the following notes.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Connecting to a computer by USB cable Connect your Walkman to a computer via USB to charge the Walkman or exchange data. 1. Connect your Walkman to a running computer via USB. The [USB storage in use] screen is displayed and your Walkman is connected automatically as a mass storage device. Your Walkman can then be accessed by clicking “Computer” (or “My Computer”) in the Windows “Start” menu.
Changing the USB connection method Notes of USB connection Supported formats Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 115
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting to automatically connect as USB storage When you connect your Walkman to a USB device, the Walkman is connected automatically as a USB storage device. [USB auto connection] is set to on by default. 1. In the Home screen, tap - [Settings] - [ Storage]. 2. Tap - [USB computer connection] - [Connection settings] - [USB auto connection].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Changing the USB connection method You can change the method of USB connection between your Walkman and a computer, depending on what you use the connection for. 1. In the Home screen, tap - [Settings] - [ Storage]. 2. Tap , and then tap [USB computer connection]. The [USB computer connection] screen will be displayed. 3. Tap the desired mode. A checkmark will be added to the selected mode.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Exchanging data with a computer connected by USB You can exchange data between your Walkman and a computer connected using USB by dragging and dropping. 1. Use the supplied USB cable to connect your Walkman to a computer. Your Walkman will be recognized by the computer, and you will be able to drag and drop data.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Disconnecting the USB cable Follow the procedures below when disconnecting the USB cable to prevent damage to data. Hint Press the button if the screen of your Walkman is off. If your Walkman is connected to a computer as a media device (MTP), you do not need to follow the procedures below. Just disconnect the USB cable. 1. Tap [Turn off USB storage] displayed on the screen of your Walkman.
Connecting to a computer by USB cable Notification panel Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 120
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes of USB connection Do not remove the USB cable when transferring data between your Walkman and the computer. Doing so may result in loss of the data being transferred and data on the Walkman. Do not turn on, restart, wake up from sleep mode, or shut down the computer with your Walkman connected to the computer by USB cable. Doing so may cause the Walkman to malfunction.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Initializing your “WALKMAN” Delete data such as Google account information and downloaded applications, and reset your Walkman to factory default. Note If you put a checkmark in the checkbox by tapping [Erase USB storage], the following data will be erased: Music and photo data transferred to your Walkman, preinstalled content, the Setup.exe file stored in Walkman memory for installation on your computer.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Updating your “WALKMAN” Updating your Walkman to the latest version of the system software allows you to use the most recent functions in the optimal environment. You will be notified of system updates by means such as the network. Note It is best to back up data before updating your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Resetting your “WALKMAN” Try resetting your Walkman if operations become unstable. Before resetting your Walkman, check that no song, etc. is being played back, otherwise the data may be damaged. 1. Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman. Note No data or settings will be deleted by resetting your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Using the carrying pouch Load your Walkman into the carrying pouch in the direction shown in the figure, and then close the snap button.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Using the spacer When using your Walkman with a portable headphone amplifier (not supplied), you can make the Walkman level using the supplied spacer ( ) by placing it between the portable headphone amplifier and the Walkman as shown in the figure. For details on how to attach the Walkman, refer to the portable headphone amplifier manual. Note Bands are not supplied with your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Preparing content using a Windows computer Installing Media Go built into the memory of your Walkman enables you to import CDs, download and manage content from online music services, and transfer them to the Walkman. 1. Install Media Go built into the memory of your Walkman on your Windows computer. 2. Import content to Media Go. You can import music, photos or videos on a media or your Windows computer to Media Go. 3.
Transferring content using Media Go Transferring iTunes content using Media Go Transferring content using Explorer or the Finder Notes for transferring music/photos/videos from your computer Deleting content from your “WALKMAN” using Media Go Deleting content from your “WALKMAN” using Explorer or the Finder Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 128
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Preparing content using a Mac computer Installing Content Transfer built into the memory of your Walkman enables you to transfer content to the Walkman. 1. Install Content Transfer built into the memory of your Walkman on your Mac computer. 2. Drag and drop the content on your Mac computer to Content Transfer. The content is transferred to your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print About Media Go Media Go is software for your Windows computer that allows you to import various content such as music, photos or videos to your Windows computer and manage stored content on your Windows computer. You can transfer content that you have imported from CDs or downloaded from online music services to your Walkman. If you have already managed content such as music with iTunes, etc.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Installing Media Go Install Media Go to your Windows computer. 1. Connect your Walkman to your Windows computer using the USB cable (supplied). 2. Open the “WALKMAN” folder by following one of the procedures below depending on the operating system of your computer. Windows 7 or earlier: Select “Start” – “Computer” or “My Computer,” and select the folder under “WALKMAN.
Depending on the environment, restarting your computer may be required. Follow the on-screen instructions.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print About Content Transfer Content Transfer is software for your Mac computer that allows you to transfer content such as music, photos or videos managed with iTunes or the Finder to your Walkman easily. You can transfer files, folders, and playlists to the appropriate folder of the Walkman simply by dragging and dropping.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Installing Content Transfer Install Content Transfer to your Mac computer. 1. Connect your Walkman to your Mac computer using the USB cable (supplied). 2. Select “WALKMAN” in the sidebar of the Finder. 3. Double-click the “FOR_MAC” folder. 4. Double-click “ContentTransfer.pkg.” The installer starts. 5. Follow the on-screen instructions to install Content Transfer. is displayed in the Dock when the installation is completed.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Importing content from media using Media Go Use Media Go to import content such as music on your Windows computer. This section explains how to import music from CDs. Your computer must be connected to the Internet to obtain CD information such as song names and artist names automatically. Hint For details about how to use Media Go, refer to the help of Media Go. 1.
Note Imported songs are limited to private use only. Use of a song for other purposes requires the permission of the copyright holders.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Importing content on your Windows computer into Media Go Import media such as music imported to your Windows computer into Media Go. 1. Start Media Go. 2. Select the type of content you want to import from “Library.” 3. Import content by dragging and dropping the content you want to import into the Content List area.
Related Topic Transferring content using Media Go Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 138
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Importing podcasts into Media Go Media Go has a wide range of podcast functions on Windows, and you can use Media Go to manage your podcast subscriptions. The podcast directory is also convenient for finding the latest content or content you are interested in. For details on importing podcasts, refer to the Media Go help.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Transferring content using Media Go Transfer content or playlists managed with Media Go on your computer to your Walkman. Note Media Go does not support content that uses Windows Media digital rights management technology (“WM-DRM.”) Content with copyright protection cannot be transferred. 1. Connect your Walkman to your Windows computer using the USB cable (supplied), and then start Media Go. 2.
Importing content from media using Media Go Importing content on your Windows computer into Media Go Importing podcasts into Media Go Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 141
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Transferring iTunes content using Media Go Transfer content or playlists managed with iTunes on your computer to your Walkman. Note Content with copyright protection cannot be transferred. Media Go supports transfer of data from iTunes to your Walkman. 1. Connect your Walkman to your Windows computer using the USB cable (supplied), and then start Media Go. 2. Start iTunes. 3.
Related Topic Connecting to a computer by USB cable Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 143
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Transferring content using Content Transfer Transfer content or playlists on your Mac computer or managed with iTunes to your Walkman. Note Music with copyright protection cannot be transferred. 1. Connect your Walkman to your Mac computer using the USB cable (supplied), and then start Content Transfer. 2. Display the desired content on the Finder or the desired content or playlists on iTunes. 3.
Connecting to a computer by USB cable Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 145
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Transferring content using Explorer or the Finder Content can be directly transferred by drag-and-drop using Windows Explorer or the Finder. 1. Use the supplied USB cable to connect your Walkman to a running computer. 2. Open the “WALKMAN” folder by following one of the procedures below depending on the operating system of your computer.
Go to Page Top Related Topic Connecting to a computer by USB cable Notes for transferring music/photos/videos from your computer Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 147
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes for transferring music/photos/videos from your computer Drag and drop content such as music, photo or video files or folders into the correct folder as shown in the following illustrations. Your Walkman can play back songs/photos/videos on the 1st to 8th level of each folder. Note Do not rename the default folders, such as “Music,” “Video,” “Picture” and “DCIM.” Otherwise, they will not be displayed on your Walkman anymore.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting content from your “WALKMAN” using Media Go You can use Media Go to delete content saved on your Walkman. 1. Connect your Walkman to your Windows computer using the USB cable (supplied). 2. Start Media Go. 3. Double-click “WALKMAN (model name)” and select the type of content you want to delete. The content list is displayed. 4. Select the content you want to delete. 5. Click “Edit” - “Delete.” 6.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting content from your “WALKMAN” using Content Transfer You can use Content Transfer to delete content saved on your Walkman. 1. Connect your Walkman to your Mac computer using the USB cable (supplied). 2. Start Content Transfer. 3. Click at the right bottom of the screen. 4. Click the icon of the folder such as “Music” which contains the content you want to delete. The content list is displayed. 5.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting content from your “WALKMAN” using Explorer or the Finder Delete content stored on your Walkman using Windows Explorer or the Finder. 1. Connect your Walkman to your computer using the USB cable (supplied). 2. Open “WALKMAN” folder by following one of the procedures below, depending on the type of computer you use.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Playing live albums with no gaps in between songs Songs that are recorded continuously on a live or concert album can be played back with no gaps in between songs on your Walkman. For gapless playback, import (rip) all songs on the album in the FLAC, AAC, or MP3 format at one time into Media Go Version 2.5 or later, and then transfer them to the Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting content imported to Media Go You can delete content imported to Media Go. 1. Start Media Go. 2. Select the type of content you want to delete from “Library.” 3. Select the content you want to delete. 4. Click “Edit” - “Delete.” A “Confirm Delete” window is displayed. 5. Select a method to delete the content. 6. Click “OK.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Inputting the lyrics information using Media Go Use Media Go (version 2.5 or later) to input lyrics information to display lyrics when playing songs on your Walkman that has the display lyrics function. Hint For details about how to use Media Go, refer to the help of Media Go. 1. Start Media Go. 2. Select the song you want to add the lyrics information to and right-click on the song to select “Properties.” 3. Input the lyrics information.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print What is Bluetooth function? The Bluetooth function enables wireless data transfer between devices that support Bluetooth communication technology. You can transfer data between these devices at a range of up to 10 meters in an open area. You do not need to use a cable for connection, since the Bluetooth function uses a wireless technology, nor is it necessary for the devices to face one another, as is the case with infrared technology.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Turning the Bluetooth function on/off To connect Bluetooth devices with your Walkman, you first have to turn on the Bluetooth function. Depending on the device, the procedure to establish connection may vary. Refer to the operating instructions of the Bluetooth device. Note The Bluetooth communications antenna is built in to your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Making your “WALKMAN” detectable by Bluetooth devices You can allow other Bluetooth devices to discover your Walkman. Depending on the device, the procedure to establish a connection may vary. Refer to the operating instructions of the Bluetooth device. 1. In the Home screen, tap - [Settings] - [ Bluetooth]. 2. Tap the name of your Walkman. Your Walkman will be detectable by other Bluetooth devices for 120 seconds.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Pairing (registering) a Bluetooth device To connect with a new Bluetooth device, you need to pair with it while the Bluetooth function of your Walkman is on. You only need to do this once between the Walkman and the new Bluetooth device. Just turn on the device the next time. 1. Put the Bluetooth device you want to connect with in discoverable mode.
Turning the Bluetooth function on/off Making your “WALKMAN” detectable by Bluetooth devices Connecting to a Bluetooth device Deleting a paired Bluetooth device Making a Bluetooth connection using the NFC function Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 159
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Connecting to a Bluetooth device Connect a paired Bluetooth device with your Walkman while the Bluetooth function is on. 1. In the Home screen, tap - [Settings] - [ Bluetooth]. 2. Tap the name of the device you want to connect with in the [Paired devices] list. [Connected] will be displayed under the name of the device while the device is connected.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Disconnecting a Bluetooth device When the Bluetooth function is on, you can disconnect a connected Bluetooth device. However, pairing is not deleted even if the device is disconnected. 1. In the Home screen, tap - [Settings] - [ Bluetooth]. 2. Tap the name of the device you want to disconnect in the list. 3. Tap [OK].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Deleting a paired Bluetooth device When the Bluetooth function is on, you can delete the pairing (registration) information of a Bluetooth device. 1. In the Home screen, tap 2. Tap - [Settings] - [ Bluetooth]. displayed on the right of the name of the device you want to unpair in the list. 3. Tap [Unpair]. Pairing ends.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Making a Bluetooth connection using the NFC function Simply touch your Walkman to a Bluetooth audio device that has the NFC function to automatically turn on the power of the Bluetooth audio device, pair the Walkman and the Bluetooth audio device, and make a Bluetooth connection. 1. If the Bluetooth audio device has an NFC switch, turn the NFC switch on. 2. Touch your Walkman to the Bluetooth audio device.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting wireless playback quality You can set whether to prioritize the sound quality or the stability of the connection. 1. In the Home screen, tap - [Settings]. 2. Tap [ Bluetooth] in [WIRELESS & NETWORKS]. 3. Tap and then tap [Wireless playback quality]. 4. Tap the desired playback quality. [Prioritize connection] Sound quality may not be as good as the other mode, but connection status will most likely be stable.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting sound enhancements You can enable sound enhancements when sending audio to a Bluetooth audio device connected to your Walkman. 1. In the Home screen, tap - [Settings]. 2. Tap [ Bluetooth] in [WIRELESS & NETWORKS]. 3. Tap and then tap [Sound enhancements]. 4. Tap [ON].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on the Bluetooth function Bluetooth wireless technology allows connection at distance of up to about 10 meters. However, the effective range may vary depending on obstructions (people, metals, wall, etc.) or signal status. The Bluetooth antenna (aerial) is built into your Walkman.
Sony bears no responsibility whatsoever for information leaks that occur as a result of using Bluetooth technology. Your Walkman is not guaranteed to connect with all Bluetooth devices. Bluetooth devices you connect to must conform to the Bluetooth standard specified by Bluetooth SIG and be certified. Even if the connected device conforms to the above-mentioned Bluetooth standard, some devices may not be connected or work correctly depending on the features or specifications of the device.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print What is the NFC function? This function is for close-range wireless communication between various devices, such as mobile phones and IC tags. You can perform easy data communication simply by touching the devices together in the marked spot.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print What is Wi-Fi? Wi-Fi (*1) communication is communications technology which allows you to connect wireless LAN devices displaying the Wi-Fi logo and use public wireless LAN service. You can use Wi-Fi to browse the Internet on your Walkman or connect to other communications devices. (*1) Wi-Fi indicates that the compatibility of the wireless LAN device is certified.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Turning Wi-Fi on/off You can use Wi-Fi to browse the Internet on your Walkman. To use Wi-Fi communications with the Walkman, first turn on the Wi-Fi function. Note The Wi-Fi antenna is built in to your Walkman. If you cover the antenna ( ) with your hands or other objects while connecting to the Internet using the Wi-Fi function, the communications quality may deteriorate. 1. In the Home screen, tap - 2.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Connecting to a Wi-Fi network There are several ways of making a Wi-Fi connection, depending on what type of Wi-Fi router you use. Follow the checklist below to find out how to set up a Wi-Fi connection with your Wi-Fi router. 1. 2. 3. 4. 5. Internet Modem Wi-Fi router Computer Walkman Question: Does your Wi-Fi router have a WPS button? Yes. No. Go to “Connecting to a Wi-Fi network using the WPS button.
Turning Wi-Fi on/off Connecting to a Wi-Fi network from the settings screen Connecting to a Wi-Fi network using the WPS button Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 172
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Connecting to a Wi-Fi network from the settings screen If your Wi-Fi router does not support WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function from then make a Wi-Fi connection by selecting a network from the list of available networks. 1. In the Home screen, tap - [Settings] - [ [Settings], and Wi-Fi]. 2. Tap the network you want to use from the list. 3. Enter a password, if needed, and tap [Connect].
Adding a Wi-Fi network manually Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 174
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Connecting to a Wi-Fi network using the WPS button If your Wi-Fi router supports WPS (Wi-Fi Protected Setup), turn on the Wi-Fi function, and then make a Wi-Fi connection easily by pressing the button. 1. In the Home screen, tap - [Settings] - [ Wi-Fi]. 2. Tap . A screen to prompt you to press the WPS button on the Wi-Fi router appears. 3. Press the WPS button on the Wi-Fi router within 2 minutes.
Adding a Wi-Fi network manually Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 176
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Adding a Wi-Fi network manually You can add a Wi-Fi network manually if the Wi-Fi network you want to use is not detected automatically when Wi-Fi is on. 1. In the Home screen, tap 2. Tap - [Settings] - [ Wi-Fi]. . 3. Enter the Network SSID (*1) of the network to use. 4. Enter a password if needed, and tap [Save].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Checking the Wi-Fi network status You can check the status of a Wi-Fi network by the icon shown in the status bar. : Connected to a Wi-Fi network. : An open network is detected (when Wi-Fi network notification is set to on). Hint You can check the troubleshooting when your Walkman has problems with the Wi-Fi connection, using checker]. Tap [Wi-Fi checker] on the Home screen to display .
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on Wi-Fi Connection Use of Wi-Fi products may be restricted by local regulations in some countries or regions. Wi-Fi devices work on the 2.4 GHz and 5 GHz bands, which are used by a variety of devices. Wi-Fi devices use technology to minimize radio interference from other devices that use the same band. However, radio interference may still cause slower data transfer rates, reduce communication range, or cause communication failure.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Changing the settings You can configure various settings from the Settings menu to use your Walkman. 1. In the Home screen, tap - [Settings]. 2. Tap the desired item.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Changing the language You can change the language used for screen displays etc. on your Walkman. 1. In the Home screen, tap - [Settings] - [ Language & input] - [Language]. 2. Tap the desired language.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting the screen lock If you activate the screen lock function, the screen is locked automatically when the screen is turned off. You can choose how to lock the screen of your Walkman from [Slide], [Pattern], and [Passwords]. If you forget the pattern, password etc., it will be considered a repair item not covered by warranty and you will be liable for the cost of repairs. 1.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Adjusting the volume You can control the volume of content playback, notifications, and alarms separately. The [Master] volume controls the volume for all of these sounds together, without changing the relative balance among them. 1. In the Home screen, tap - [Settings] - [ Sound] - [Volumes]. 2. Drag the slider to adjust the individual volumes, and then tap [OK].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Limiting the volume You can use AVLS (Automatic Volume Limiter System) to limit the maximum volume. This prevents the volume from getting too high and disturbing others, causing discomfort to your ears or preventing you from hearing sounds around you, and allows you to listen at a more comfortable volume. 1. In the Home screen, tap - [Settings] - [ Sound] - [AVLS (Volume Limit)].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting the recommended sound quality Turn on the ClearAudio+ function to easily enjoy the audio you are listening to with the recommended sound quality settings. 1. In the Home screen, tap - [Settings] - [ Sound] - [ClearAudio+] to put a checkmark.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Setting sound quality yourself You can use the following functions to set your desired sound quality. Equalizer function Surround sound DSEE HX function 1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings] - desired tab - desired setting. Explanation of settings Equalizer function You can set the sound quality according to the music genre.
Go to Page Top Related Topic Presetting your equalizer settings Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 187
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Presetting your equalizer settings You can preset CLEAR BASS (bass) and the 5 band equalizer as [Custom], [User-defined 1] or [User-defined 2]. Increasing the CLEAR BASS setting value allows your Walkman to reproduce dynamic deep bass without distortion, even at a high volume. 1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings]. 2.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Moderating the differences in volume level between songs You can moderate the volume between songs to minimize the differences in volume level (Dynamic Normalizer). You can use this setting to prevent the volume of certain songs from being too high or too low when shuffling songs from multiple albums with different recording levels. 1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings]. 2.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Changing the sound characteristics The Clear Phase function optimizes the sound characteristics for the built-in speaker. 1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings]. 2. On the [Settings] tab, tap [Clear Phase™].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Enjoying powerful sound You can enjoy powerful sound from the built-in speaker using the xLOUD function. 1. In the Home screen, tap - [Settings] - [ Sound] - [Sound Settings]. 2. On the [Settings] tab, tap [xLOUD™].
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Warning Below is important information for using your Walkman. Be sure to follow these instructions. Be sure not to short-circuit the terminals of your Walkman with metallic objects. Do not spill water on your Walkman or allow any foreign object to enter it. This may cause fire or electric shock.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Caution Notes on use The following descriptions are important for using your Walkman. Be sure to follow the instructions below. Do not touch the rechargeable battery with bare hands if it is leaking. Consult your nearest Sony dealer if the battery has leaked, as battery liquid may remain in your Walkman. If the liquid gets into your eyes, do not rub your eyes as this may lead to blindness.
malfunction of the LCD. Be sure to follow the precautions below when using your Walkman. Failure to do so may warp the casing or cause the Walkman to malfunction. Do not sit down with the Walkman in your back pocket. Do not put your Walkman in a bag with the headphones/earphones cord wrapped around it and subject the bag to strong impact. Notes on protecting your “WALKMAN” from getting wet Do not expose your Walkman to water. The Walkman is not waterproof. Be sure to follow the precautions below.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notice for users Recorded songs are limited to private use only. Use of songs beyond this limit requires the permission of the copyright holders. Sony is not responsible for incomplete recording/downloading or damaged data due to problems with your Walkman or computer. Heat may build up in your Walkman while charging if it is used for an extended period of time.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Notes on the software Copyright laws prohibit reproducing the software or the manual accompanying it in whole or in part, or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage, or loss of profits, including claims made by third parties, arising out of the use of the software supplied with your Walkman.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Specifications Platform Android™ Version 4.1, Jelly Bean Display Size/resolution 4.0-inch (10.2 cm) / FWVGA (854 x 480 Pixels) Panel type TFT color display Interface USB Hi-Speed USB (USB 2.0 compliant) Headphone Stereo mini-jack WM-PORT WM-PORT (multiple connecting terminal): 22 pins Wireless LAN IEEE 802.11a/b/g/n Bluetooth Communication system: Bluetooth specification version 3.
Speaker Monaural Microphone Monaural Output (headphones) Frequency response 20 Hz to 40,000 Hz Sound enhancements ClearAudio+ (On/Off) Equalizer Clear Bass Surround sound DSEE HX (On/Off) Dynamic normalizer (On/Off) xLOUD (On/Off) Clear Phase (On/Off) Power Source Built-in Rechargeable lithium-ion Battery USB power (from a computer via a USB connector of the player) Charging Time USB-based charging Approx.
128 GB Actual available memory for other contents (*1) approx. 113 GB 122,342,834,176 bytes Actual available memory for application software (*2) approx. 1.00 GB 1,073,741,824 bytes (*1) Available capacity may vary. A portion of the memory is used for data management functions. (*2) Actual available memory for application software includes the memory space which is used for factory-preinstalled applications. “WALKMAN” specifications and designs are subject to change without notice.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Battery life The time below may differ depending on ambient temperature or the status of use. Battery Life (continuous playback) Actual battery life may vary depending on settings. The estimated battery usage hours shown below are based on typical usage conditions with “Settings for battery life measurement” as shown in the table below. Music MP3 128 kbps Bluetooth OFF: approx. 32 Hrs Bluetooth ON: approx.
Bluetooth OFF: approx. 5 Hrs Bluetooth ON: approx. 5 Hrs Note Even if the player is turned off for an extended period, a small amount of battery power is still consumed. Battery life may vary depending on volume setting, conditions of use and ambient temperature.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Maximum recordable number of songs and time (Approx.) The approximate times are based on the case in which you transfer or record only 4 minute songs (not including videos and photos) in the MP3 format. Other playable audio file format song numbers and times may differ from MP3 format. Number 128 kbps: Approx. 20,000 songs 1,411 kbps (Linear PCM): Approx. 2,800 songs DSD (*1) (2.8224 MHz/1 bit): Approx.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Maximum recordable time of videos (Approx.) The approximate times are estimated in the case where only videos are transferred. The time may differ, depending on the conditions under which the player is used. Time [H:M] Video: 384 kbps/Music: 128 kbps Approx. 466 hr. 40 min.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print System requirements Computer Windows® XP Home Edition (*1) (Service Pack 3 or later) Windows® XP Professional (*1) (Service Pack 3 or later) Windows Vista® Home Basic (Service Pack 2 or later) Windows Vista® Home Premium (Service Pack 2 or later) Windows Vista® Business (Service Pack 2 or later) Windows Vista® Ultimate (Service Pack 2 or later) Windows® 7 Starter (Service Pack 1 or later) Windows® 7 Home Basic (Service Pack 1 or later) Windo
Design and specifications are subject to change without notice.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Contents List of accessories and manuals supplied with your Walkman. “WALKMAN” (1) USB cable (1) Carrying Pouch (1) Spacer (1) Quick Start Guide Headphones are not supplied with your Walkman. Design and specifications are subject to change without notice.
Help Guide How to Use WALKMAN NWZ-ZX1 Back Back to Top Print Preinstalled Applications The following apps are preinstalled on your Walkman. You can start individual applications by tapping on their icons. The types of preinstalled applications vary depending on the country/region. A Wi-Fi connection is required to use applications marked with (*1). For details on applications provided by Google, refer to the websites of the applications.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print What can I do to solve a problem? If your Walkman does not function as expected, try the following steps to resolve the issue. 1. Check the topic on the issue in “Troubleshooting.” 2. Connect your Walkman to your computer to charge the battery. You may be able to resolve some issues by charging the battery. 3. Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman.
Resetting your “WALKMAN” Customer support website Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 209
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Customer support website If you have any questions or issues with your Walkman, or would like information on compatible items with the Walkman, visit one of the following websites. For customers in the USA: http://www.sony.com/walkmansupport For customers in Canada: English http://www.sony.ca/ElectronicsSupport/ French http://www.sony.ca/ElectronicsSupport/ For customers in Latin America: http://www.sony-latin.com/index.
http://service.sony.com.tw/ For customers who purchased the overseas models: http://www.sony.co.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” does not operate or the power does not turn on. Make sure that the power is on. If not, press the button. If your Walkman contains moisture condensation, wait a few hours to let the Walkman dry out. If the remaining battery power is low or insufficient, charge the battery.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” does not work properly. Your Walkman may not work properly if the USB device (e.g. computer) to which it is connected is turned on or off without disconnecting the Walkman. Press and hold the button for about 8 seconds or press the RESET button with a pen or paper clip, etc. to reset your Walkman.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” power turns off or on automatically. If a malfunction occurs, your Walkman turns off, and then on again automatically.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot unlock the screen lock. If you have set a pattern and enter the incorrect pattern 5 times successively, [Incorrect pattern] is displayed. You can unlock the lock screen by tapping [Try again] and retrying or by tapping [Next] and answering the [Security question] that you set when you created the pattern.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” power turns off/screen turns off. To keep the battery from running out, your Walkman automatically enters playback standby (screen turns off) after a fixed period of time. You can turn it on by pressing the button. The screen turns off if there is no operation for the time period set in [Settings] - [ Display] - [Sleep]. Press the button.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The touch screen does not operate properly. Fingers other than those performing operations may be touching the screen. Operations may not be recognized properly if other fingers touch the screen while performing operations. Make sure other fingers do not touch the screen while performing operations.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print A drink (water, coffee, etc.) was spilled on your “WALKMAN,” or the “WALKMAN” was washed in the washing machine. If you spill a drink on your Walkman or wash it in a washing machine, liquid may get inside the Walkman. Stop using the Walkman immediately and consult your nearest Sony dealer.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to backup the content saved on my “WALKMAN.” Connect to a computer and copy the files onto the computer. If you have already deleted content transferred to your Walkman from Media Go, transfer the content again from the Walkman to Media Go.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot get my current position using the GPS. Check whether the Wi-Fi position function is disabled, and whether the current positioning information measured using GPS can be displayed. In the Home screen, tap [Settings] - [ Location services] - [Google's location service] and remove the checkmark.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print An application does not start. You cannot use some of the applications while your Walkman is connected to a computer as a USB storage. Drag the status bar, and then tap [Turn off USB storage] on the notification panel. Tap [Turn off USB storage] displayed on the screen of the Walkman. Music player, Video player, or Photo viewer may not start while a large amount of data is being processed. Wait until in the status bar disappears.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to find the product name (model name) of my “WALKMAN.” The model name is the alphabetical name that starts with NW that is printed on the back of your Walkman. If the Walkman is inside a case, you need to remove it from the case to find the name. If this part of your Walkman has become faded or scratched and you cannot read the product name, you can also find it in the Walkman instruction manual or in the setting menu.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print An alarm (beep) is heard and the message [Check the volume level] is displayed. You can turn up the volume beyond the specific level after canceling the alarm and warning.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print There is no sound. Check that the [Master] volume is not set to zero. Check that the [Music, video, games, & other media] volume is not set to zero. Check whether the headphone plug is inserted firmly in the headphone jack. Sound will be impaired if the headphones are not connected properly. Insert the headphone plug until it clicks into place. If the headphone plug is dirty, wipe it clean with a soft dry cloth.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Audio or video suddenly stops during playback. The remaining battery power is low or depleted. The content may not be supported on your Walkman. Select and play back other content. When a Bluetooth audio device is connected, check the connection status.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Noise is generated. When using near a device that emits radio waves such as a mobile phone, move your Walkman away from the device. The content such as music, etc. on your Walkman may be corrupted. Connect your Walkman to a computer, use Media Go, Windows Explorer or Finder to delete the content in which noise occurs from the Walkman, and transfer the files again from the computer to the Walkman.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Volume cannot be turned up, or the volume remains low when the playback volume is turned up. In the Home screen, tap [Settings] - [ Sound] - [Volumes], and then slide [Music, video, games, & other media] to increase the volume. If the AVLS (Volume Limit) setting is activated, deactivate it. When listening on a Bluetooth audio device, turn up the volume control of the Bluetooth audio device.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Sound can only be heard from one side of the headphones. Sound will not be output properly if the headphone plug is not inserted correctly into the jack. Insert the headphone plug until it clicks into place. Wires inside the headphone cable may be broken due to unnecessary force, etc. being applied to the cable.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Sound is interrupted or skips. The sound may be interrupted or skip depending on the environment where your Walkman is used or the settings. Following the procedures below may reduce the amount of skipping or interruptions. Close the applications other than the music playback application. Set the sound settings to OFF. If you are listening to music using the Bluetooth function, see the articles regarding the Bluetooth function as well.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot charge the “WALKMAN.” Charge the battery within the ambient temperature range of 5 °C to 35 °C. You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status. Check that the USB cable is properly connected to the USB connector on your computer. There may be bad electrical contact in the connector. Remove and then reconnect the USB cable.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to know the battery life of the built-in rechargeable battery. This will differ depending on the environment where your Walkman is used, but on average the built-in rechargeable battery can be charged approximately 500 times. The battery life becomes shorter and capacity is reduced as a result of the number of times it is recharged or used, and the environment in which it is used.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The rechargeable battery needs to be replaced. To replace rechargeable batteries, your Walkman needs to be taken apart professionally. Do not take apart the Walkman by yourself. Consult your nearest Sony dealer or Sony Service Center for replacement of rechargeable batteries.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The battery duration is short. If your Walkman is used in an environment that is below 5 °C, the battery life becomes shorter due to characteristics of the battery. This is not a malfunction. Charge the battery until it is full. More battery charge is consumed when the Bluetooth function is used. More battery charge is consumed when the Wi-Fi function is used. More battery charge is consumed when the GPS function is used.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to know the battery duration. For details on the battery duration, see “Battery life.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to know the charging time. For details on the charging time, see “Charging time” in the “Specifications.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The computer does not recognize your “WALKMAN.” If the remaining battery power is low, charge the battery. When you use your Walkman for the first time, or if you have not used the Walkman for a long time, it may take a few minutes to be recognized by the computer. Check that the computer recognizes the Walkman after you have connected it to the computer for about 10 minutes.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot install software to your computer. Media Go can be also obtained by downloading via the Internet. If you cannot find the “Setup” (or “Setup.exe”) file or the installation does not start even though you double-clicked the file, download Media Go from the following website and install it by following the on-screen instructions. http://mediago.sony.com/enu/ “WALKMAN Guide” is not installed by installing the above data.
Installing Content Transfer Go to Page Top Notes on use 4-475-926-12(1) Copyright 2014 Sony Corporation 238
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The progress bar on the install screen does not proceed while installing the software. Or, the access lamp of the hard drive does not light for several minutes. Wait until the installation is completed, because it is progressing properly. Installation may take 30 minutes or more depending on the computer used.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Media Go does not start. The software may not start if the computer operating environment has been changed, such as by updating the Windows operating system, etc.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” is not recognized by Media Go. Your Walkman may not be recognized by the computer. Remove and then reconnect the USB cable. The software may have failed to install correctly. Use the installer to re-install the software. The imported data will remain untouched. The USB connection may be off. Drag the status bar, tap [Turn on USB storage] in the notification panel and then tap [Turn on USB storage] - [OK].
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Data cannot be transferred from the computer to your “WALKMAN.” Check that the USB cable is properly connected to the computer. Use the supplied USB cable. You may not be able to transfer data when using a USB hub. Connect directly to the USB connector on your computer. Depending on the device and software, your Walkman may not be recognized when USB debugging is enabled.
Installing Media Go Setting to automatically connect as USB storage Resetting your “WALKMAN” Supported formats Maximum recordable number of songs and time (Approx.) Maximum recordable time of videos (Approx.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Only a small amount of data can be transferred to your “WALKMAN” (only a small amount of recording time available). There is not enough free memory space on your Walkman. Delete any unnecessary data to increase free space. If data that cannot be played on your Walkman is stored on the Walkman, fewer songs, videos, and photos can be transferred.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” becomes unstable while it is connected to the computer. Your Walkman may be unstable if using a USB hub or USB extension cable. Connect the Walkman directly to the computer’s USB port.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot pair with a Bluetooth device (cannot register the device). Pair the devices within the Bluetooth communication range. If the support profiles are different, your Walkman and Bluetooth device cannot be paired.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot connect using the Bluetooth function. Turn on the Bluetooth device and set it up for Bluetooth communication. Your Walkman cannot communicate with devices that are not registered. In the Home screen, tap [Settings] - [ Bluetooth] and check that the name of the Bluetooth device is displayed in the [Paired devices] list. Cancel the sleep mode on your Walkman or the connected Bluetooth device.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print The screen to enter the passkey appears when a Bluetooth connection is made. A passkey may need to be entered when establishing a connection with certain Bluetooth devices. Enter the same passkey on your Walkman and the Bluetooth device. The passkey on the Walkman is “0000.” Refer to the manual for your Bluetooth device for instructions on how to enter the passkey on the Bluetooth device.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot hear sound from the connected Bluetooth audio device. Check the volume on the connected Bluetooth audio device. It may not be possible to adjust the volume of certain Bluetooth audio devices. Turn up the volume of your Walkman. Make sure your Walkman starts playback. Turn on the connected Bluetooth device and make sure the Bluetooth function is activated. Make sure the Bluetooth connection is not severed.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot change the volume when a Bluetooth connection is made. The volume may not be adjusted on some Bluetooth audio devices. Adjust the volume on your Walkman.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Sound is distorted or broken when a Bluetooth connection is made. A device using the 2.4 GHz frequency, such as a wireless LAN device, cordless telephone, or microwave oven, may disturb the Bluetooth connection. Use your Walkman and connected Bluetooth audio device away from these electronic devices. Bluetooth communication is obstructed by, for example, metal, walls or people.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Sound enhancements are disabled when a device is connected by Bluetooth. Sound enhancements may not be enabled. Set [Sound enhancements] to [ON].
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Noise is generated when a Bluetooth connection is made. The Bluetooth connection may be broken. End the Bluetooth connection and reestablish it. You may hear noise in certain usage environments. Change the location, end the Bluetooth connection, and reestablish it. You may hear noise from only one side of the headphones, depending on the connection status. End the Bluetooth connection and reestablish the connection.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Video sound is delayed when a Bluetooth connection is made. The sound of video may slightly lag behind the picture with certain Bluetooth devices.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot listen to music with one-touch. Slowly move your Walkman over the N-mark of the Bluetooth device. If your Walkman is in a case, pairing may not be set. Remove the case. Depending on the Bluetooth audio device, the NFC function or the power may need to be turned on. Refer to the operating instructions of the Bluetooth device for details. Tap [Settings] - [More] and check that [NFC] is checked.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Cannot connect to a Wi-Fi network. To connect to a Wi-Fi network, you need to subscribe to an Internet service provider and to obtain access to the Internet via wireless LAN. For details on how to connect to a Wi-Fi network, see “Connecting to a Wi-Fi Network.” If you have configured the Wi-Fi settings correctly and still cannot connect to any Wi-Fi network, take the following measures. Check the connection using the [Wi-Fi checker].
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print I want to turn the Wi-Fi function off at the same time the “WALKMAN” screen is turned off. Tap in [Wi-Fi], and then tap [Advanced] - [Keep Wi-Fi on during sleep] and tap the desired settings.
Help Guide Troubleshooting WALKMAN NWZ-ZX1 Back Back to Top Print Your “WALKMAN” gets warm. Depending on the way to use your Walkman, the Walkman may become warm while the battery is being charged or an application is in use. This is not a malfunction.
