User's Manual

133
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Troubleshooting
What should I do if Windows does not start and a message appears, when I start my
computer?
Except IRX-4300_BGN
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Press and hold the power button for more than four seconds to check that the power indicator light
turns off. Wait for 10 or 15 seconds, then restart your computer and enter the correct password. When entering the password,
check that the Num lock and Caps lock indicators are unlit. If both or either of the lights is lit, press the Num Lk (or Num Lock)
key or the Caps Lock key to turn off the indicator before entering the password.
Except IRX-4300_END
IRX-4300_BGN
If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears and
Windows will not start. Slide (in the direction of G on the switch) and hold the power switch for more than four seconds to
check that the power indicator light turns off. Wait for 10 or 15 seconds, then restart your computer and enter the correct
password. When entering the password, check that the Num lock and Caps lock indicators are unlit. If both or either of the
lights is lit, press and hold the Fn key and press the Num Lk key or simply press the Caps Lock key to turn off the indicator
before entering the password.
IRX-4300_END
What should I do if my game software does not work or it keeps crashing?
❑ Check the web site of the game if there are any patches or updates to download.
❑ Make sure you have installed the latest video driver.
❑ On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.