User's Manual

Answers to Frequently Asked Questions

❑ Cingular Connection Manager (CMM)

Question: What does it mean to “Restore” from the tool help bubble?

Answer: Clicking the “mini bar” option once, reduces the full details to a

“mini bar”. Click the “Restore” option to return to full details view.

Question: Why does the “Connection Log” not sort when clicking on the

columns title bar?

Answer: This feature will be available in future versions. Sorting by type,

technology, date/time, duration total bytes and description should be

available in future versions.

Question: Why do I see “Device not detected” in the Cingular Connection

Manager details window?

Answer: This is most likely to occur while switching from WWAN to

launching CCM. There is a slight timing degradation that occurs while

making the switch which causes this status. Turn off the WWAN and then

reconnect the WWAN to fix the problem.

Question: CCM sometimes fails to respond after resuming from Suspend

mode. What could be the problem?

Answer: If the “General” tab under the Edit Profile screen for GSM is left

open, this can often keep CCM from reopening upon resuming from suspend

mode. Make certain the “Edit Profile” screen has been closed after making

any changes. A reboot should correct the problem.

Question: When I try to connect through Cingular GPRS network, the

Connect/Disconnect button is greyed out, and there is no connection

available.

Answer: Click on the “Connect Using “tab in CCM, and check one of the

connection types from the drop down menu. Close out of CCM and reboot.

Question: I noticed an option to create a CSD Accelerated/Non-Accelerated

network profile. What is this?

Answer: CSD is Circuit Data Network. This is an older technology with

lower throughput which has been phased out. We recommend that

EDGE/GPRS Acelerated/NonAcelerated profile options be used instead.