Operation Manual
Table Of Contents
- Read this first
- Welcome
- Using your VAIO desktop
- Locating connectors
- Starting your computer
- Shutting down your computer
- Using the keyboard
- Using the shortcut keys
- Setting up the monitor
- Using the mouse
- Using the CD and DVD drives
- Using the floppy disk drive
- Using the modem
- Expansion capabilities
- Using the Memory Stick™
- Using the Net MD drive (depending on your model*)
- Using power saving modes
- Connecting peripheral devices
- Getting help
- Sony's support options
- Troubleshooting
- About the computer and software
- My computer does not start
- The message 'Press
to continue, to enter setup' appears at startup - My computer does not shut down
- My system is running slowly
- My computer locks up
- My computer or software program is not responding
- Windows® locks up during shutdown
- My mouse does not work
- My mouse needs to be set up for left-hand use
- About the display
- About CDs and floppy disks
- My CD/DVD tray does not open
- I cannot play a CD
- I cannot play a DVD-ROM
- My floppy disk drive cannot write to a disk
- When I double-click an application icon, a message such as 'You must insert the application CD in...
- Why does my CD/DVD-RW not record at the highest speed?
- The reading speed of CD-RWs/DVD-RWs* is slow
- About sound
- About the modem
- About peripherals
- About digital video captures and DVgate
- About i.LINK™ devices
- About the computer and software
- Upgrading your VAIO computer
- Precautions
- Glossary
Sony VAIO Desktop User Guide
Getting help
67
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My modem cannot establish a connection
❑ The modem dialling mode may be incompatible with your telephone line.
❑ The modem may not work properly if you are behind a Private Automatic Branch exchange (PABX).
❑ Make sure that the modem is the only device connected to your telephone line.
My modem connection is slow
Many factors influence modem connection speed, including telephone line noise or compatibility with
telephone equipment (such as fax machines or other modems). If you think your modem is not connecting
properly to other PC-based modems, fax machines, or your Internet Service Provider, check the following:
❑ Have your phone company check that your phone line is free from any line noise.
❑ If your problem is fax-related, check that there are no problems with the fax machine you are calling and
that it is compatible with fax modems.
❑ If you are having a problem connecting with your Internet Service Provider, check that the ISP is not
experiencing technical problems.
❑ If you have a second phone line available, try connecting the modem to that line.
About peripherals
I cannot use DV devices. The message 'DV equipment seems to be disconnected or turned off' appears.
❑ Check that the DV device is turned on and that the cables are properly connected.
❑ If you are using multiple i.LINK™ devices, the combination of the connected devices may cause unstable
operation. If this is the case, turn off all connected devices and disconnect unused devices. Check the
connection and then turn on the power again.
❑ You are strongly advised to use only Sony i.LINK™ cables, as using other brands may cause problems with
the i.LINK™ devices.