Troubleshooting Q&A

28
I cannot perform the IR HotSync
®
operation
B Check that the IR port of your computer is enabled.
B The IR HotSync
®
operation is not available if your computer does not have
an IR port.
B Check that the HotSync icon is displayed in the task tray at the bottom
right of your computer screen and the HotSync Manager is running. When
the HotSync Manager is running, the shortcut menu should be displayed by
clicking the HotSync icon.
B If you are using Windows 2000 Professional/Windows XP, click the
HotSync icon at the bottom right of your computer screen and ensure
InfraRed is selected.
B If you are using Windows 98 Second Edition/Windows Me, click the
HotSync icon at the bottom right of your computer screen and ensure
Local Serial is selected.
B If you are using Windows 98 Second Edition/Windows Me, click the
HotSync icon at the bottom right of your computer screen and click
the Local tab in the Setup dialog box. Then ensure the simulated port for
IR communication is selected in Serial Port.
B Ensure Local and IR to a PC/handheld are selected in the HotSync
screen on your CLIÉ handheld.
B Point the IR port of your CLIÉ handheld directly to the IR port of your
computer. The distance between the IR ports of your CLIÉ handheld and
your computer, should be 4 to 8 inches (approximately 10 to 20
centimeters). The optimum distance for beaming may vary depending on
devices.
B You cannot perform an IR HotSync
®
operation if the remaining battery
power is inadequate. After charging the battery of your CLIÉ handheld, try
the IR HotSync
®
operation again.
B Reduce the transmission speed.
Tap IR to a PC/Handheld from Connection in the Preferences
screen. Then tap Edit, Details and specify Speed in the Details screen.